• Pogo

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Overview

Pogo has a rating of 1.93 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pogo most frequently mention customer service, credit card, and favorite games problems. Pogo ranks 982nd among Games sites.

  • Service
    30
  • Value
    30
  • Shipping
    10
  • Returns
    11
  • Quality
    26
Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
1
Negative
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their customer service is somewhere between the worst ever and nonexistent.
  • Now I started using Opera browser and the only game site I have a problem with is pogo.
How would you rate Pogo?
Top Positive Review

“Chhota bheem animation”

The K.
8/3/23

I love chhota bheem very very much. I have watched all movies of chhota bheem. In older movies chhota bheem was so good peaceful and a very good fighter like in master of shaolin, shinobi secret and Kathmandu now it's not good to watch it looks like a small child and comedian he doesn't look like a good fighter. I had watched some movies I didn't feel like that bheem please bring my favourite hero back

Top Critical Review

“Suck”

Lilbit W.
1/8/24

They suck they cut your lights off when it's cold n when you done put something on your lights 5 minutes before 11am they still turn them off n they have no free nothing n always repeating the same stuff when you call in they tax like it ain't nothing your bill can be a negative 10 bucks n you gotta put 20 to 30 bucks to be back n the positive smh worst company ever dont stop here

Reviews (301)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (20) game site (27) credit card (15) club pogo (19)
Thumbnail of user lilbitw
1 review
0 helpful votes
January 8th, 2024

They suck they cut your lights off when it's cold n when you done put something on your lights 5 minutes before 11am they still turn them off n they have no free nothing n always repeating the same stuff when you call in they tax like it ain't nothing your bill can be a negative 10 bucks n you gotta put 20 to 30 bucks to be back n the positive smh worst company ever dont stop here

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilies9
2 reviews
15 helpful votes
December 9th, 2023
• Updated review

Pogo is no longer a fun experience when playing any games, they restart while in the middle of a game. There is no way of really trying to enjoy the crap that is dished out by players. Constantly get people that freeze games. Since they've been taken over it basically sucks.

Very disappointing to have to pay for this POGO site.
May 21st, 2018
• Previous review

You can play some of the games but overall they freeze up a lot or can't even get to play. Many they don't even let you in and we pay a fee to use this site. That in itself is laughable but what can one do. I've been with this game site for years. It was so much more enjoyable years ago. Not worth it now.

Thumbnail of user lizd250
1 review
6 helpful votes
April 12th, 2023

I have enjoyed playing scrabble for some time.Lately POGO has come up with a process to deny playing. They send you on a run around process to give them inforjmation. Make anew passsword. Then tellyou your password is invalid over and over again. Pogo should be ashamed. Scrabble was one of the last games available to all and now seems not to be available to everyone any more Pogo sucks written by an upset angry senior citizen

Thumbnail of user randys763
1 review
13 helpful votes
February 27th, 2022

For the last 20 years pogo has steady gone down hill. They have a lot of technical issue, no more jackpot spins, no more easily to chat in chat rooms. Took the tokens away that showed our status as a hard rock players. Took the poker rooms away, along with a lot of cool adult games and replace those with kiddy ones. I would not play on EA game site if it was free. EA and Pogo sucks.

Thumbnail of user kareny187
1 review
46 helpful votes
May 22nd, 2020

Since EA has taken over, Pogo has become unusable. I've been a member forever, but this is my last subscription. I can't even get on the site right now due to some security or privacy issue that has been going on for a month. Maybe the hackers can bring back the fun in POGO. I suspect that EA is catering to teenagers who want violence, blood and explosions in their games and they've put us old folks out to pasture. Well, I'm going... someone else will get my time and money now.

Thumbnail of user ericr1293
1 review
0 helpful votes
June 12th, 2022

Don't purchase this meter this why. The test pods are expensive. The Patterns APP does not keep a sold connection with Bluetooth from the meter. You have use multiple test and you my connect but the you wasted 3-4 test. I feel that no effort is made to fix app so you order more test pods.
The reading are always off by 10-12 pods

Over all it sucks to expensive no confidence in the reading.

Tip for consumers:
Looks cool but don't work with app

Products used:
Test pods

Service
Value
Shipping
Quality
Thumbnail of user faithr18
1 review
1 helpful vote
June 14th, 2018

So many great games and challenges! I have enjoyed Pogo for more than 18 years. Great customer service with "Live Chat" and phone calls that have been enhanced by no-hassle facilitation, the past couple years. (2018).

Thumbnail of user karenc1129
5 reviews
17 helpful votes
January 29th, 2021

I canceled my account after being a member since 2003 for the fact that the weekly challenges hardly ever have the games I enjoy playing. Now I come to find out that the games I actually enjoy playing you have to be a club member to play. That is complete hogwash! I am not going to pay to be able to play the games I enjoy. I can deal with ads but to not be able to play my games because I am not a member told me I made the right decision. I am done with pogo for good.

Service
Value
Thumbnail of user lm414
1 review
7 helpful votes
September 23rd, 2022

I have been a club pogo member since 2003... almost 20 years. Since EA took it over, it's a bunch of BS, scamming, deck stacking, money grabbing BS! The games are near impossible to win unless you spend more money for power ups to get through the upper levels. Tired of being scammed. Don't waste your money because it WILL suck you in.

Service
Value
Quality
Thumbnail of user jenno12
1 review
46 helpful votes
February 9th, 2020

Games constantly crash and freeze. Like most internet sites like this a place for full grown adults to act poorly. Some good people but few and far between. I was a member for years. Should have left sooner. They will tell you what you want to hear but never fix anything this site is just going to crash and burn. I would give it 0 if I could. I saw one set of reviews for this that gave it 5 stars I don't know who they are paying for that one, certainly not the players. Too many free apps out there.

Thumbnail of user rondye
1 review
22 helpful votes
July 15th, 2020

Four of us who are experienced online gamers tried to play Scrabble on Pogo and after a half hour of nonsense... trying multiple ways to connect and play the game after joining up, getting user names. Passwords, etc... we gave up -- and none of us are quitters. This is the WORST game site there is. I wish someone would shut it down so no one has to go through the frustrations we just had.

Thumbnail of user dezot
1 review
2 helpful votes
August 28th, 2022

Does not work properly from day one, using 2-3 tests per cartridge, readings fluctuatings and are off from other more reliable devices. Im sure seller knows that but selling this device. Scam

Thumbnail of user elizabetht307
1 review
87 helpful votes
January 4th, 2020

I've been a paying member on pogo for over a decade, all of my daily favorites are now gone, zero interaction with others. I remember the days when people would actually win $2000+ jackpots. Okay, I can do without that but it was the interaction with other actual players that made it fun. I won't be renewing my membership, it's now a joke and has nothing to hold my attention nor spend my time.

Thumbnail of user lizd267
1 review
2 helpful votes
July 15th, 2023

If you play scrabble as a non member of the club you are going to lose. Either you only get 6 letter at a point during the game or the letter you get are ridiculous like iiioout game is geared to almost gaurantee you lose if you dont pay them a monthly fee for to give you a much better chance of winning. How cheap and fair is tha t!

Thumbnail of user shelleys359
3 reviews
8 helpful votes
July 1st, 2022

I was a member for years. However, they increased their advertising of badges, trying to upsell you, to the point where they take you to a "buy another badge" screen after every single time you play your game. So if you're on a winning streak, a "run", you get bounced out to that screen every time and have to click your way back to your game. I'm so fed up with all the marketing and ads being shoved down your throat, I quit. I will quit any tech or media company now that uses me as a pawn for their advertising (no matter how much I pay them). It's never enough…. They always want…."more". I'm done with it.

Service
Value
Returns
Quality
Thumbnail of user tarynv9
1 review
12 helpful votes
August 7th, 2021

I played games on Pogo for years, many of those as a club member. I let the club membership lapse a couple of years back awhile (I had no time for it for awhile), but recently decided to peek in on it again.

Seeing the dreaded EA logo, I had a feeling I would be in for disappointment. Was I ever not wrong.

First of all, I found that all my points (or whatever Pogo used to call them) were just... gone. Along with all my custom minis, and the little bits and bobs it used to be fun to do challenges and win points to collect.

From other reviews I see that some folks (likely lacking in prior experience dealing with EA) have tried reaching out to their... *hack*... *cough*... "Customer Support"... for help with these and similar issues. At least I already knew not to waste the time.

I stuck around long enough to try a few games that didn't require me to shell out $$$ for a renewed membership just to play. That's when it became painfully obvious Pogo's gone microtransaction-happy. A $72 a year (monthly) subscription just isn't enough for them. These new games are going to require "tokens" or "energy" or "sand dollars" or what-not to play, and they are clearly set up so that not long after you're hooked in, you'll find you can never "earn" enough of these resources through normal play to keep up with the growing "cost" of that next round.

Do I want to play the next level of some puzzle game now without endlessly grinding through boring stuff (if they've even made that possible) to earn enough tokens for it? Looks like I'll have to shell out extra $$ then. I mean, who hasn't got spare bucks lying around for that kind of nonsense, right?

Or I could just move on.

I avoid games (and companies) that employ this kind of business model like the plague. Anyone else who doesn't like burning money for nothing should probably do the same.

R. I. P. Pogo

Service
Value
Thumbnail of user bm416
1 review
36 helpful votes
April 13th, 2020

I gave it one star only because there is NO STAR to click on. I've been with Pogo over a decade with millions in points. This EA has ruined what was fun and obsessive daily games. They have my money for this year, that's it I'm done with this rotten disappointing excuse for fun. I'll be giving up all those hours to get those points because Pogo has hit the skids. Don't bother.

Thumbnail of user ginnyp16
1 review
45 helpful votes
December 10th, 2019

Your so called"upgrades" are not working! Freezing, hard to open, etc. Now you are taking away about 50 good games in March. No spin the wheel to earn extra tokens, almost all games you have to use your gems to play. Not fun to play anymore, badges are going away. You have not changed the Thursday and Sunday games in over a year, boring. Keep getting popups about Adobe Flash, but it is installed and updated. What's going on, p[people are not happy. Do you even read comments/complaints?

Thumbnail of user regans8
1 review
77 helpful votes
January 8th, 2020

I understand that technology has ruined many of my favorite games, but that is unavoidable. What is not unavoidable is the way Pogo now manipulates the games - you are so close, so Pogo offers to sell you more chances to finish the game. It is actually predictable that you will stall and be invited to purchase more tokens to continue. I will miss Pogo. What a shame to ruin such a popular site. Bye

Thumbnail of user melodyb5
13 reviews
11 helpful votes
November 16th, 2015

I love Club Pogo! There are a great variety and they are categorized well on the site. Also love to change my mini. I know some people say they won't pay for games but then they will use real money to purchase in-app purchases. I'd rather pay for a quality game site with no additional hidden fees.

Thumbnail of user carold379
4 reviews
84 helpful votes
December 15th, 2019

If you love playing cards with a stacked deck and rolling loaded dice, you'll love Pogo. They've recently done away with the Java and Flash games that have entertained their customer for years, a technological event over which Pogo has no control, but they've replaced them with HD games that are designed to be unwinnable unless one spends real money, and lots of it, buying boosters. The graphics are terrible, too. Don't waste your time.

Thumbnail of user lyndac128
1 review
13 helpful votes
September 19th, 2020

Now you cannot choose to let a player join or not join your table anymore. Pogo puts you with someone sometimes 100 pts below you. If you stand up or leave you automatically lose 10 pts. They need the old style lobby rooms back where you can click on a persons name and see their rating. You need to know if they are someone that has a lot of unfinished games. I used to love it. Played all the time. Now I only play when I am so very bored.

Thumbnail of user maryj3700
1 review
0 helpful votes
March 5th, 2024

I play canasta on pogo. It takes me a while to get my rating up and it stays up for a little bit. Then I start losing every game and it is amazing how fast my opponent can go out each and every hand in a game. I really think that pogo is maneuvering the cards around for this very purpose. Some people never lose their high rating. Makes me wonder!

Thumbnail of user knightking8435
1 review
0 helpful votes
August 3rd, 2023

I love chhota bheem very very much. I have watched all movies of chhota bheem. In older movies chhota bheem was so good peaceful and a very good fighter like in master of shaolin, shinobi secret and Kathmandu now it's not good to watch it looks like a small child and comedian he doesn't look like a good fighter. I had watched some movies I didn't feel like that bheem please bring my favourite hero back

Thumbnail of user vanessap278
1 review
0 helpful votes
November 21st, 2021

My 9 year old put in his age, which is required before playing games. Now I can no longer play anything on the computer that he put it in because of age restriction (that is what you get for being honest). Dear Pogo, people of many ages use one computer and this is a big flaw in the system. Even If I wanted to subscribe/join... guess I can´t, what a joke! PLEASE DO NOT ATTEMPT TO PUT AGE YOUNGER THAN 18 to confirm this, you will be pi**ed. Please see image of what I see every time I open ¨pogo¨ site on this particular laptop.

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1.9
301 reviews
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