• PINK ICE

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

PINK ICE has a rating of 2.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. PINK ICE ranks 1726th among Women's Clothing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate PINK ICE?
Top Positive Review

“Good experience/fast shipping”

Trina N.
11/3/15

I saw a few items I liked so I signed up for emails and news letters from the site for a 15% off discount, I hadn't received my promo code for the discount even after 2 days of signing up, so I called and the customer services gal was able to resend me a code to a different email address. I placed my order, and about 3 hours later I got an email with a tracking number, my order has been sent. Shopping on this site has been great, can't wait to get my clothes.

Top Critical Review

“Terrible customer service”

Tiana J.
2/24/14

Terrible customer service. Never responds to emails. Their international shipping is beyond expensive; you're usually paying more for the shipping than the actual product. I realise shipping items across the world can be costly, however I've joined many other sites where international shipping is below $10, and FREE. Pinkice seems to just want more money out of us. Even if you buy a pair of shorts for $10, the price of shipping is still $41. It's just ridiculous. I could buy 3-4 pairs of shorts for $41 dollars and get free postage at many other sites—Boohoo. Com, for example.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user trinan1
1 review
3 helpful votes
November 3rd, 2015

I saw a few items I liked so I signed up for emails and news letters from the site for a 15% off discount, I hadn't received my promo code for the discount even after 2 days of signing up, so I called and the customer services gal was able to resend me a code to a different email address.
I placed my order, and about 3 hours later I got an email with a tracking number, my order has been sent.
Shopping on this site has been great, can't wait to get my clothes.

Thumbnail of user jg28
4 reviews
19 helpful votes
June 25th, 2013

The returns process is very frustrating and difficult. If you return via usps it may take several delivery attempts for them to receive your package because they are not always available during so called business hours. If usps leaves them a notice they will ignore it and you have to make sure you request that USPS keeps redelivering it, otherwise you return might be returned back to you and you'll have to pay to return it again or keep it, such a pain!

Thumbnail of user camilah
3 reviews
6 helpful votes
October 7th, 2010

I've ordered a few times from this site. I do find that their sizes run a little smaller. I'm usually a SMALL, but when I order from here I order a MEDIUM because or else it'll be super tight. But I love how trendy they are! And amazing prices for the quality. I also love their boot collection. But my favorite is their "basic tops" section. I get tons of undershirts and cami's from there. Good quality, great price, but shipping take a little longer than most online stores. Still like this place though. :)

Thumbnail of user tianaj
6 reviews
37 helpful votes
February 24th, 2014

Terrible customer service. Never responds to emails. Their international shipping is beyond expensive; you're usually paying more for the shipping than the actual product. I realise shipping items across the world can be costly, however I've joined many other sites where international shipping is below $10, and FREE. Pinkice seems to just want more money out of us. Even if you buy a pair of shorts for $10, the price of shipping is still $41. It's just ridiculous. I could buy 3-4 pairs of shorts for $41 dollars and get free postage at many other sites—Boohoo. Com, for example.

Thumbnail of user veronv
1 review
1 helpful vote
September 3rd, 2014

I havent recieved my item yet that ive purchased. And their hasnt been any emails from them yet. (BEWARE). Its been 8 days straight. And i feel like this is bullcrap.

Tip for consumers:
DONT. Its expencive for one thing, and youll probably see it later in malls/ local stores to shop from.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Pink Ice is an affordable, trendy women's clothing & accessories boutique. From Cocktail Dresses to Bras and Crops, to our endless selection of denim jeans.

How do I know I can trust these reviews about PINK ICE?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PINK ICE?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business