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Performance Chip Tuning has a rating of 3.37 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Performance Chip Tuning ranks 72nd among Auto Parts sites.
This company does not typically respond to reviews
So.far so.good worked well on my 2004 chevy avalanche 5.3. Have noticed increased fuel economy and notieably better throttle response. But I think this is a good product. Will reserve full judgement for a week or 2 but it definatley does increase performance and mpg.
Shipping ok bought it for my 2019 mustang to gain some hores power and smoother shifts didn't care about fuel mileage. Got it plugged it in did the install as instructed been driving for a week or more now and feel nothing so disappointing doesn't do what it said it would do this product is garbage company should be reported for selling fake performance tuners don't buy. Go to real tuner shop and spend the money for real tune.
Be warned, this company is sharing customer personal information on open public forums and insulting them in an attempt to scare them away from leaving bad reviews.
They also give customer personal information to third party unrelated eBay sellers, which are then used to unknowingly drop ship products, which is why they provide no tracking information or return policy for these items. So if you receive damaged products like I did, there is absolutely no after sales care and nothing will be done to repair, replace or refund the broken items.
In addition they have no physical address or office location on their website, invoices or delivery confirmations.
In short, this company is breaking several laws, ripping off customers and should really not be in business... sadly a lack of address or registration details makes it very difficult to take any kind of action against them.
Tip for consumers:
Avoid PerformanceChipTuning, dealing with them is not worth the headache.
Products used:
ODB2 "Performance Chip" - unused after discovering this particular model can potentially damage the ECU.
Cold Air Intake - unused as it arrived damaged.
Responding with lies and trying to shame my name is another prove that this company is a scam. I have all the emails that I contact them and all they said to do. I follow the instructions and also pack the chip in the original box just as I received it (I always keep records with all companies and original boxes for this reason). See attached pics of emails.
Tip for consumers:
Any website that does not have a physical address is a scam. Anyone that responds back with lies is also a scam and tries to shame the consumer instead of resolving the issue. What I have to gain when I spend time and write a bad review if is not true? To warn other consumers. Avoid companies like this one.
Products used:
Performance Chip
This person is a troll, and is very creepy called almost everyday, harassing our staff. Has been abusive on the phone with our staff threatening lawsuit, but he's real nice on emails.
Yes, we are responding because you are an abusive person, you abused our staff called them racist names. Stop being a racist and abuse good working people.
I bought their chip that promise to deliver more horsepower and more economy for my RAV4. I follow their instructions to leave the chip for 2 weeks in so it can "learn" my driving habits. Nothing! I actually keep it for 3 weeks just to make sure and had no effect on miles or power. I think that actually slow it down a bit. And my economy from the usual 27 mpg when down to 24! On top of that when I return the product (had to pay shipping for $11.15) and they charge me restocking fee of 15%. On their website they have a 100% Money Back Guarantee; This is just a scam. People beware! Any company that charges restocking fees and does not have a physical address is a scam. So buyers beware and stay clear!
Tip for consumers:
Did not work as advertise even after 3 weeks on my car. It actually decrease the performance of the vehicle. Send back paying for my own shipping ($11.15) and they also charge me restocking fee of 15%. their website states 100% money back. Not a company to do business with!
Products used:
Performance chip
Shipping ok bought it for my 2019 mustang to gain some hores power and smoother shifts didn't care about fuel mileage. Got it plugged it in did the install as instructed been driving for a week or more now and feel nothing so disappointing doesn't do what it said it would do this product is garbage company should be reported for selling fake performance tuners don't buy. Go to real tuner shop and spend the money for real tune.
Tip for consumers:
Don't buy
Products used:
JDM V2.0 OBD2 performance series
This is most likely a fake review. We get these from time to time. Competitors attempting to discredit our product. We've been in business since 2007 but these fake reviews ''demand we be reported for selling fake performance tuners'' We gotta deal with a few of these a year.
I noticed an immediate difference after plugging this chip into my 2019 Honda Civic Hatchback 1.5L turbo. Feels quite a bit peppier and throttle response has definitely increased. The initial fit onto the plug was a little tight but I was able to get it on. I'm only a few days in and can't wait to see the improvement in another weeks time. The website is a little confusing since it states 100% money back guarantee, then terms and services reads that there is a 25% restocking fee. This is probably the main issue that people have with this company. I don't anticipate needing to send it back, but if I do I'm a little worried about the process.
Performance wise, the chip seems to do what it says. So far I'm happy with my purchase.
Tip for consumers:
Product really works
Products used:
Performance chip
Ordered for my 2018 GMC Canyon, plugged it in, turn ignition on without starting and waited about 15 seconds then started it. I could tell a difference on the first drive. I like how it changed my shift points too and downshift earlier than stock and hold a gear when in a pull better than stock. Looking at one now for my 22 Dodge Charger I just picked up.
Tip for consumers:
I ordered on for my dads F-150 too.
Products used:
Stage 1 performance tune
They have a nice site with a compatibility filter that doesnt work it will say it works but you will get a unit that doesnt read speed rpm a/f mixture or run any of the timed comparisons function. When you finally give up and return it be prepared to be stuck with the cost of return postage and then being charged 50 dollars to restock the item. Pretty much a scam if you ask me. Im sure the guy will come around and say im a competitor making fake claims or that i never ordered his product. Let me assure you I have. Save yourself the money time and hassle just go somewhere else.
So the response since i posted this review the response is to deny it and call me a liar. I have uploaded all the emails that were sent back and forth between us including the one where you back pedaled over giving me a partial refund and were made aware that between the restocking fee and the postage I paid to return your product came to 93 dollars. Just in the interest of complete honesty I was billed 299.95 and was returned 249.95 if i have to I can upload proof of that as well. I dont expect to hear back from this rep but I have taken the liberty of uploading this review and information to other review sites and the business bureau. I have also noticed that the majority of positive reviews that were made were posted in a 6 day window. Being that the representative referred to charging me a 50 dollar restocking fee as being ridiculous I did email them and ask for my money back. No surprise they will not respond.
Tip for consumers:
DONT USE THIS SITE OR PRODUCT
Products used:
stage 4 performance module
This person is lying. We don't charge $50 restocking fee. That is ridiculous. We have to deal with problem customers and competitors leaving bad reviews.
All you have to do is contact us and you will see our friendly customer service and we provide you with all of our products and service details. Thank you
Bought the stage 2 for my 2012 VW Jetta 2.0l S sedan. Followed the instructions which was just turn the key to Accessory for 10 seconds then start the car. I'm extremely pleased to say this is the real deal! I immediately noticed 25-30hp difference, idle is like a brand new car (perfection), and even on my manual I feel a huge difference in shifting gears! Very smooth like butter! So for these fake reviews they either didn't follow instructions or are trash... I 100% recommend this product! I actually told all of my family and friends they need to buy one! I do have a performance exhaust and cold air intake added to my car before I bought this. But its awesome to say the least!
Tip for consumers:
Follow the directions! Plug in, turn igntion to acc for 10 seconds, start car. This step only has to be done once.
Products used:
Performance Chip Tuning stage 2 obd2 plug and play
Totally a waste of money for this one. The performance and fuel consumption on my vehicle ( 2008 rdx) is still the same. So i decided to return it to them after 1 month. But I didn't get the full refund on my money. They took more than $50! And the reason for that according to their customer service department is, i used it. That's why I didn't get the full refund.
Products used:
Performance chip
This person did not return the chip with it's retail box, also returned it after almost 4 months and there is nothing wrong with the chip. Returned it because they didn't want to use it after 45 days in their vehicle and demanded a full refund and demanded we pay the return shipping. Was yelling profanities at our staff on the phone.
Do not buy from them unless you want terrible customer service. Would not take back an Cold Air Intake. They sent the wrong one and after I sent photos and multiple emails, still would not work with me. Their phone number does not work. I contacted BBB and the company refused to talk to them.
Tip for consumers:
Find a different company to buy from.
Products used:
I bought a chip for the truck and it works fine, but do not notice a difference. The Cold Air Intake is still sitting in the garage as it will not fit my truck.
This buyer was making threats the entire time, being very aggressive with our staff. He was harassing us by calling 10 times in a row. Our phone number works, this person is lying. You can call us anytime Mon-Fri. It's just another fake review full of lies. People like to corrupt the reviews sites and unfortunately, reviews sites let them.
I installed the chip and ran for six months and got 19.1 mpg on my truck. I uninstalled to test legitimacy and my mpg dropped to 15.1 maximum.
Products used:
Super Tune OBD 2
Thank you for your honest review. We're getting bombarded with false and wrong reviews, but Site Jabber asking for money to remove them. If we don't pay, the false reviews stay.
Terrible business! Bought a cold air intake for $90, too good to be true, I know. But took the chance. Future readers DO NOT PURCHASE ANYTHING from performancechiptuning.com! Terrible quality, the main aluminum pipe was scratched, the smaller intake pipe on the side wasn't welded and I could see gaps connecting the two, filter, hoses, and rubber fittings looked and felt so cheap and frail. I called to get my $ back, told them I ordered the wrong part and they had a real attitude about it like "well that ain't our fault". But finally was emailed a free postage shipping label, returned it, then you have to track, know it's delivered and returned, call them and tell them to deposit you money back, then I only received $75 back. But happy to get something back dealing with these scam artists! Overall terrible company, experience, quality, hope there website is shut down, company's fined, or previous customers spam them daily with horrible reviews so no one buys from them! Feel like it's a couple guys selling out of their garage part time! Beware never spend a $ there, I personally wouldn't trust to put a bold on my car that comes from their website!
Tip for consumers:
Never purchase anything from this site! Don’t trust their quality on your vehicle!
Products used:
Cold air intake
This buyer expected the highest quality aluminum tubing. As you can see on his picture, the tubing looks great, aluminum is T100 quality, lasts for 12-15 years without any deterioration. And the air filter can be removed, cleaned, reused once a year, lasts for years and years. We get returns from these picky customers unfortunately quite often. You can't please everyone, otherwise, we'd have 100 bad reviews day if he was being honest with you. But these review sites have been exploited by problem customers. The buyer returned this product with blemishes and used it, finger prints, debris on the air filter, looks like he used it for a while and decided to return it for a full refund, the damage he returned it with is why he was deducted $20 from the refund.
The product I purchased from this... This is absolutely amazing. The UI and overall user experience is top class.
Plugged it in and after 2 weeks got more power.i unplugged the battery when i installed it then hooked the battery back up just to be safe
Products used:
stage 3
Performance chips (I've learned the hard way) don't really work. This is the third I've tried and from three different companies. None of them performed as advertised. The only consistent change was erratic throttle response from all three. I can't imagine the interface with the OEM computers is healthy for the electronic well being of the car. I ended up putting a cold air intake on (from a reputable company who specializes in cold air intakes) and new stainless dual exhaust. I definitely noticed a performance change immediately with both individually. Performance chips expensive or inexpensive seem to provide nothing more than time you'll never get back after buying, installing and realizing they do no more than override a perfectly functioning throttle response program from the OEM computer. I can't recommend this chip or any other from any company.
That's a matter of opinion not matter of fact. Performance chips are effective, they do work, your experience is not everybody else's experience. We have many happy customers since 2007. If you believe dual exhaust give you any performance, good for you, most mechanics say dual exhaust give you zero performance gains.
It's about 2x as expensive than buying one of the throttle response chips.
Despite the cost difference the immediate unquestionable performance & fuel economy advantages improvements of a pro tune. You won't sweat 5 or 6 hundred for obvious results compared to 250 for something that is sustainable etc at best. You will be much more satisfied with a real tune from livernoise or similiar.
The difference between I think I might a felt something. Opposed to the sound and smell of roasting rubber. Ain't gonna get that from a chip.
I'm confident I realize at least 50 hp difference with 89• and more when I upload and run theb93• tune.
Tip for consumers:
Maybe it does something. Maybe not. For the price get an upload tune from a pro
Products used:
None
Product has a clean, polished finish. All hardware included. Great customer support.
Michael
So I ordered a cold air intake from them. They waited 24 hours or so to tell me the one I ordered was not in stock. So they had another one that would (work with my car). And there was a price difference and they would refund the difference. Well the one I got in the mail was neither one, and they refused to refund me any money. Well I contacted them to return it, they fought me on that. Said they had to ask the warehouse to see if they are accepting returns or not. Then they fought me on a shipping label to return it. Then once I shipped it I kept track of it. And they didn't contact me until almost a week of them receiving it. I asked about my refund they said it was up to the warehouse on it. Then once they claimed it was issued it took another 4 days to show up. Then once it did it was $10 less then what I paid. I asked about the price difference and below in the pictures was their response. If I was you I would stay away from this company! Nothing but scam artists!
Tip for consumers:
Don't use them at all!
Products used:
None
Like most 1 star reviewers, they don't tell you the entire or true story. This buyer made several demands on more emails, was being abusive to our staff and he returned the product full of grease and oil stains, scratches and missing a coupler piece. He also decided on his own to pay $32 to ship back the product. We did not tell him to choose that shipping method, he did it on his own. We offer full refunds if you return our product on time and without damages like this buyer returned it.
The product has zero function. I have receipts screenshot the original box also conversation saved by the moron employee who admit to being high on the phone. This company is a complete scam
This is a competitor making false claims. Please remove this. We do not have this person on our order list.
Who leaves a review like this? ''no pcm information on board'' competitors leaving fake reviews, that's who.
Update 9/18/19
Performance Chip contacted me and made good on the 20% they kept. Took almost a year but they did refund and apologize that I had an unfortunate experience.
I bought one for my 2014 Honda Ridgeline, mileage dropped 3 mpg the first day I had it installed. I have tried contacting them twice to get a return authorization but they wont return emails, Total rip off company.
1/8/2019 Follow up, I finally got in contact with someone and they told me to return it, I asked if I would receive a 100% refund and was assured I would as long as it was not damaged. Well they refunded me $79.99 and kept $20 as a restocking fee. I filed a complaint with paypal who has decided to side with them and said the transaction was completed properly. DO NOT fall for their lies about the 100% guarantee and "What do you have to lose? $20 is what you have to lose. They are getting rich off of returns and is probably their plan to begin with the product does not do what they say or at least it didnt perform for me, perhaps it was not programmed properly in which case it was defective but they still charged me $20 plus the cost of returning. Unless you are sure this product will work for you or you dont mind losing $20 you better stay away..
Hello Tab,
We offer 60 days FREE returns in all our performance Chips (2 Times more time compared to our competitors) which we believe is enough time to test the product.
There is no way you can drop 3 mpg after plugging the Chip.
I purchased an aftermarket cold air intake system from this company was given installation instructions and they were unsatisfactory when it came to the mass airflow sensor that is to be connected to the system I was told to tape it duct tape it on there or to forcibly insert the mass air flow sensor which did not allow the space for the sensor to fit properly. When I confronted the situation they told me that they don't necessarily know every possible engine and how it's supposed to fit even though you're requested to give them a specific make model year size of engine specifics so that you can get the correct cold air intake but when it doesn't fit they tell you oh oh we didn't know it wouldn't fit all we can do is you can send it back and we can give you a refund so I have to install it uninstall it pack it back up to you when you should have known that this problem was going to occur anyways because you have to know what specifics of the motor that I'm dealing with and they don't act as if it's their responsibility to send a usable item very disappointed in the way they would deal with future businesses if you have problems they will not allow you to talk to a supervisor or anything.
Tip for consumers:
Don't they don't no if what they sale you will be applicability to you ride!
Products used:
Cold air intake
This buyer did not like the installation manual we sent him, didn't want to spend more money on his vehicle by paying a professional shop to install it with their tools. Not much more we could offer him
Sucks didn't get my part on the day expected had it Expedited! For two day delivery. It's been over a week! And I still haven't got my Dam parts! U suck! I want my money back clowns
Tip for consumers:
Don’t do it!!
Products used:
None I’m returning
We don't offer 2 day delivery, this person is abusing the review system. Check our website
If you want to see real results,like everything else,seek out a professional. Proper tools,knowledge and experience are the only way anyone will see real results.These companies prey on impatient people who want a cheap way to see results and are shocked when nothing changes.We only have ourselves to blame.
Never got mpg but minus three mpg. Got 20 mpg without stage one and 17 mpg with. It did gave good throttle responce. But after three months my 2001 ford crown victoria is now idling rough. Take the stage one off and it runs smooth. Idid replace all cold packs and plugs before i put on stage one. Very disapointed about this product.
Bought a stage 2 chip which I immediately returned due to reading multiple review this site was a scam. Here's essentially how they operate. You the customer pay for the hope of making your car perform better with a cheap alternative. Ik because this was me.
The second you sign the terms and conditions and pay you have lost 25% - 100% of your money. One of 2 things will happen.
You will either keep the chip and it will be past the time to return it and they will keep all of your money when you realize it doesn't work.
Or if you're me you return it immediately and they hit you with a 25% restocking fee.
I would love to meet the scum running this operation and how this is legal to me is crazy. DONT GIVE THEM YOUR MONEY THEY ALREADY TOOK MINE.
Any good review about this company is fake.
Definitely a competitor, who ordered from us and returned it to have an order number and leave a bad review. His false claims almost seem robotic with words like ''fake'' ''scam''. Do not trust these reviews with 1 or 2 stars, they do not reflect our business and customer service since 2007 we've proudly assisted buyers to obtain better performance with their vehicles. Just call us and we'll be happy to assist you Monday-Friday
Gain trust and grow your business with customer reviews.
Buy online performance chip for your car such as ECU chips, power and Flash programmers and Custom horsepower tuning.
This is a fake review. This person is not a lawyer, they have a history of leaving bad reviews, it's problem customer who purchased our product, didn't like it and expected us to pay for his return shipping from Canada. He is extorting our site threatening lawsuit if we don't comply with demands of refund and he keeps the product or pay for his international return shipping. That's all this is, he wants us to pay for his international return costs. We don't offer that on our terms and condition now he's making up stuff. A seller's nightmare. Been dealing with this extortionist for 3 weeks now.