• Parallels

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Overview

Parallels has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Parallels ranks 651st among Software Other sites.

  • Service
    2
  • Value
    1
  • Returns
    1
  • Quality
    1
How would you rate Parallels?
Top Critical Review

“Poor Customer Service”

D M.
6/28/21

You cannot reach them by phone. It would not be a problem that the customer service is online, if they responded in a timely manner and the response was helpful. I have only had to contact them once within the last two years and I hope I never have to again. If I can find a comparable product, I will use it instead.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user dm423
4 reviews
13 helpful votes
June 28th, 2021

You cannot reach them by phone. It would not be a problem that the customer service is online, if they responded in a timely manner and the response was helpful. I have only had to contact them once within the last two years and I hope I never have to again. If I can find a comparable product, I will use it instead.

Service
Thumbnail of user jamess226
James S.
4 reviews
14 helpful votes
September 28th, 2018

The Windows emulation software is decent. However,
the Parallels Toolbox software they push on you is a security liability.

This software auto-updates without user input. There is no way to disable auto-update, Or rather, they occasionally add a fake feature to disable auto-update but it is a false feature, it still auto-updates. and when it does it logs you out and asks you to buy a new subscription. I un-installed, finally fed up, a run-around from support, ineptitude and plain lies. The windows emulation software prompted me to re-install. "It's free for you, you have a lifetime license". I reinstalled. I got a pop-up. "Clean your system". What is this? I clicked on it. "You have to buy a subscription to use this feature."

I have had enough.
I STRONGLY RECOMMEND YOU DO NOT USE ANY SOFTWARE FROM THIS DEVELOPER. Their corporate philosophy is criminal.

Thumbnail of user mikel188
20 reviews
87 helpful votes
July 13th, 2015

Also, can't find any documentation on why I can't print from the Parallels Window7 vm to my HP OfficeJet G85 printer/fax/scanner that still works like a charm (Mac itself doesn't have a driver for the printer but Windows 7 & 8. X do). Just got another Mac from work and I'll insist on Fusion from VMware. I won't touch Parallels again.

Service
Value
Returns
Quality

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