Sitejabber Website Reviews and Complaints
  • Paper Help

Paper Help

Overview

Paper Help has a rating of 4.23 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, due date, and support team. Paper Help ranks 17th among Academic Editing sites.

  • Service
    236
  • Value
    197
  • Shipping
    160
  • Returns
    157
  • Quality
    352

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 86.9%
Positive
139
Neutral
6
Negative
15

Instant Feedback

11
See all photos
Special offer from Paper Help
Use code SJ10 for 10% off any order!
Save Now Gain trust and grow your business with customer reviews

What reviewers want you to know

Positive highlights

  • I have a great experience and you guys are life saver.
  • It's THE BEST shopping experience compared to other websites.

Critical highlights

No critical highlights yet

How would you rate Paper Help?
Business's Favorite Review

“PaperHelp has taken a tremendous amount of stress off...”

Catherine G.
1/8/24

PaperHelp has taken a tremendous amount of stress off my shoulders when it comes to my writing assignments. I am a full-time 4th grade teacher, college student, as well as a mother of two. To say my plate is full, is a understatement. Knowing that my assignments are in good hands with PaperHelp and knowing the papers are very well written and exactly how I need them is a huge help! I am so appreciative of those who are willing to help me out during these stressful times.

See full review
Top Positive Review

“You guys are really amazing”

Nick I.
11/9/23

You guys are really amazing. I've been struggling all semester with one personal emergency after another and your service has literally carried me through it. THANK YOU!

Reviews (529)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (84) life saver (17)
Thumbnail of user rosiev33
1 review
0 helpful votes
February 6th, 2024
Verified purchase

Easy instructions and payment options. Highly recommended by an A student. I needed badly because my grammar is not the best.

Very helpful and patient

Reason I chose this business:

Recommended by my sister

Reason I chose this product:

Needed help with writing

Service
Quality
Thumbnail of user josephl2101
1 review
0 helpful votes
February 28th, 2024
Verified purchase
• Updated review

A revision was needed and it was done very quick. It's always professional reliable work. Never any issue with turnitin

Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

We're glad to hear that the revision was completed quickly and that you find our work professional and reliable! Ensuring compatibility with Turnitin is important to us, and we're pleased that you haven't encountered any issues.

Very good service
January 20th, 2024
Verified site experience
• Previous review
Very quick and fast turn around time
March 31st, 2023
Verified site experience
• Previous review
Thumbnail of user ammofasax
1 review
1 helpful vote
April 19th, 2021
Verified purchase

Like others, I have also received a $#*!ty paper after ordering an advanced writer. Extremely redundant and almost half-assed. Did not read the instructions or sources I provided enough to actually do the paper correctly. Cited one of the authors as a "he" when she is a woman. Goes to show these are just people that speed through these papers without taking the proper time to look at the instructions provided. These are clearly writers from India and not the countries that they say they are from.

Tip for consumers:
provide longer deadlines so you can revise with the writer accordingly

Products used:
advanced writer 800 words

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Hello Ammofasa!

Thank you for your feedback. On behalf of PaperHelp.org, please accept my apologies for not meeting your expectations with the paper. To express our gratitude for being such a valued customer, we will save 100% of the amount you have paid for the order to your personal balance. The funds will be available for any of your future purchases on our website. In case you have any further questions, do not hesitate to reach us.

Alan, Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user kaylax201
1 review
0 helpful votes
February 7th, 2024
Verified purchase
• Updated review

The last class I was in I fell behind tremendously, and needed two papers to catch up, and be back on course. Well, a colleague of mine told me about this site and how it helped him. I gave it a try and I ordered all three papers and received passing grades on all three. Which brought my grade in the class from a D to a B, and I was able to pass my class.

Reason I chose this business:

In need of a paper within 24 hours.

Service
Value
Shipping
Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Kayla, we take this opportunity to thank you for the great words and amazing reviews which mean so much for us. We continuously strive to improve our product and service and we're happy to see such pleasant outcomes. I hope you have a wonderful weekend ahead!

So far so good
November 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Another student in the master's program.

Easy directions to follow
November 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Another student told me about the site.

Thumbnail of user brydene
1 review
0 helpful votes
December 27th, 2021
Verified purchase

I usually do not leave a review, but here I was pleasantly surprised. The guys really know their business. My order was completed on time, without any lexical or grammatical errors. Excellent, thank you for this order

Service
Value
Shipping
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Bryden, thank you for this awesome feedback. We're pleased to see you were satisfied with our services. Wish you a lovely day ahead!

Thumbnail of user ranib19
1 review
0 helpful votes
February 5th, 2024
Verified purchase

I had a wonderful experience. My order arrived ahead of schedule & was exactly what I needed!

Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Thank you, Rani, we appreciate that! Happy to hear our product has met your requirements and expectations. Do not hesitate to approach in case of any questions!

Thumbnail of user ilianarosario1129
1 review
0 helpful votes
October 7th, 2023

I love this website. 8/10 highly recommend it. You'll most likely get an excellent grade if you are specific about what needs to be done. I've only had one bad experience and the customer service was beautiful!

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasb3429
1 review
0 helpful votes
June 1st, 2022

Paper Help saved me a lot of time, and did such a great job!
I give this service a 10 out of 10, it's hard to find such a useful site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Thomas, thank you for this wonderful review. Always happy to help! Wish you a lovely day ahead.

Thumbnail of user rays1033
1 review
0 helpful votes
March 24th, 2024
Verified purchase

I was able to get a professional paper during crucial study time. This freed up some time for me to pass my exam!

Quality
Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hello, Ray! Glad to hear we have come in help! Thank you for sharing your latest experience using our platform. Good luck with your future endeavors!

Thumbnail of user vivianac61
1 review
0 helpful votes
September 15th, 2023
Verified purchase

Received paper in a timely manner. Writer very responsive to my changes. Overall very satisfied.

Quality
Thumbnail of user shermanc38
1 review
0 helpful votes
September 29th, 2022

The work was done on time, even a little earlier, for which a special thank you. Everything was done with high quality. I recommend this expert.

Thumbnail of user mikem2552
1 review
2 helpful votes
March 22nd, 2021

I contracted this service to write a simple 3 page paper in a week. The sample below is an excerpt from the first paper:

"Because of "Frankenstein" being considered a singular performance by the author themselves, it leaves a great contribution to the volume of power and beauty used to execute the work to the public, while also acknowledging the execution of this work being imperfect and flawed. Imperfections on the delivery are noticed by the author of this critique to be the result of an "unpracticed hand". Along with the awkward placement of the story, there is also the issue that this type of story- jeu d'esprit, is not typically made in this form of style and structure."

I told them that this was not acceptable, they promised to get me a "TOP WRITER" and gave me a paper that started out with this hum-dinger:

" Frankenstein is a story that has a reputation again because of critical responses from the literal circles. The novel is a known romantic text because it uses the genre of literature. The first critique focused majorly on Shelley and Frankenstein to know the tale behind the novel authorship. The author of the novel suggested several themes, especially in the story "the modern Prometheus."

I will let you judge for yourself.

Tip for consumers:
Leave plenty of time for a re-write.

* Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Hi Mike!

Thank you for your feedback. On behalf of PaperHelp.org, I would like to express my apologies for the inconveniences we have caused you. 100% of the amount paid for your order will be refunded to you within 5-7 business days. In case you have any more questions or need any additional information, we will be more than glad to assist you.

Alan, Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user zeer6
1 review
4 helpful votes
May 21st, 2020

I was not sure at first about the idea of using an essay writing service but I took a risk and it was beyond amazing. Nice papers, co-operative staff, and also prices are affordable. I ordered 2 essay which were the assignment for my university work and I got 95 out of 100 on it, so you can say i'm more than happy with their services. Will be coming back for sure.

Thumbnail of user juliac541
1 review
0 helpful votes
January 25th, 2022
Verified purchase

When I went to university, I realized that I would have to pass a number of general subjects. Wasting time on them absolutely did not want, so the essay on architecture has decided to order.
Suitable artist found among the authors Paper Help. I liked it right away, that the site offers a guarantee, and the prices were affordable for students. The result was worth it, the essay was written in two days. At the same time it contained comprehensive information on the topic, gave interesting facts, the latest statistics. The contractor immediately inquired about the requirements for the design. Also promptly responded to my questions, which, frankly, came several times a day. Personally, I will be turning here for help throughout my studies. Thank you so much for supporting students.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Hello, Julia! Thank you for this wonderful review! Really appreciate it. Good luck with your submission!

Thumbnail of user edj429
1 review
0 helpful votes
May 21st, 2023

The writer completed my business paper exceptionably fast, in a timely manner and was detailed on the assignment. Highly recommend for anything you need.

Service
Value
Shipping
Returns
Quality
Thumbnail of user terryf808
1 review
0 helpful votes
January 28th, 2024
Verified purchase

Used word fantastic in essay & repetitive adjectives.

Reason I chose this business:

You have the most stars

Quality
Thumbnail of user sandram3468
1 review
0 helpful votes
August 27th, 2023
Verified purchase

Great Service. It is worth adding to your work for references and is especially helpful with creating literature reviews of articles you are researching. Time saver for delving through tons of research to come up with the most critical aspects of research articles.

Quality
Thumbnail of user olatokunboo1
1 review
0 helpful votes
September 24th, 2022

Thank you paperhelp, you made graduate schl journey easy. Very well articulated writers with prompt delivery.

Tip for consumers:
Highly recommended

Products used:
Paper writing

Service
Value
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Hi, Olatokunbo. Appreciate your great feedback! Let us know if any questions arise.

Thumbnail of user annai580
1 review
0 helpful votes
July 19th, 2022

I've been using this site for several years now and I recommend it to everyone! For all this time we had no conflicts, that the managers that the authors always responsibly approach the task assigned to them. All the work they wrote for me was of good quality, without water and unnecessary information. The authors adhered to all the stated requirements. Thank you!

Service
Value
Shipping
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

You're welcome, Julissa! Thanks for the review. Hope you're having a great midweek!

Thumbnail of user stephenc1502
1 review
0 helpful votes
December 27th, 2021
Verified purchase

The most important thing is to explain well and set the task to the author. We found a common language and the essay turned out as if I had written it myself. My thoughts from my head. Nice one

Service
Value
Shipping
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Great! Stephen, we thank you for being such a responsible individual. Explanations are indeed important when it comes to placing an order. Thanks again & let us know if there's anything else we can help you with.

Thumbnail of user bobs2143
1 review
0 helpful votes
July 6th, 2023
Verified purchase

Sent in info, including my previous attempt at the paper with information of what the paper was to discuss. Paper discussed the concept perfectly, but when asked to discuss the mind map (which I sent in), the paper has it's own version of a "mind map" that is for a different profession, and then discusses it. Not of any use at all.

Thumbnail of user maxs47
Marketing T. – Paper Help Rep

Hi, Bob. Appreciate you sharing your first experience on our platform. We apologize for the confusion and inconvenience caused by the discrepancy in the mind map. We have reviewed your order and have initiated the revision to address this concern. The improved paper will be delivered to you within your initial deadline. In addition to addressing the specific issue you mentioned, we would like to highlight the possibility of 3 revisions absolutely free of charge as soon as the paper gets delivered to you. Once again, we apologize for the oversight regarding the mind map. We value your feedback and will take immediate steps to rectify the situation.

Thank you for your understanding and giving us the opportunity to make things right.

Respectfully yours,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Thumbnail of user alexm1800
1 review
0 helpful votes
March 22nd, 2022

I am very pleased. Received well before the due date! Will definitely use this service again in the future!

Service
Value
Shipping
Returns
Quality
Thumbnail of user aland36
Alan D. – Paper Help Rep

Great, Alex! Happy to hear from you. Can't wait to see you again!

Thumbnail of user murato14
1 review
0 helpful votes
October 7th, 2023

They are fast and responsive. They did a great job with my assignment. Will use them in feature too.

Service
Value
Quality
Thumbnail of user jt7524
1 review
0 helpful votes
October 7th, 2023

I have been using Paper Help for almost 2 years now, and they have been very helpful to my busy life. My only recommendation is select the top 2 tiers of writers, you will not regret it. Additionally, the support team are very helpful and are always to assist you.

Service
Value
Returns
Quality
Thumbnail of user geneva6330
1 review
0 helpful votes
October 7th, 2023

They are always helpful in helping to balance school and work life. They always write me great papers!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.

The price for our written assignment depends on:

1. The number of pages
2. Deadline
3. Academic level

PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.

Making An Order Is Very Easy:

- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!

The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel.

If you have any questions regarding the order process, feel free to contact our Customer Support Representatives. We will gladly assist you!

Company Representative

Thumbnail of user maxs47
Marketing T.
Typically responds within 7 days

How do I know I can trust these reviews about Paper Help?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.2
529 reviews
Have a question about Paper Help?