Papa John's

You must ask for crushed red peppers and parmasion and garlic sauce as you order or be like me and got none of the extras for $37 never again

I received a Pizza with no cheese and they had the audacity to want me to pay for a new one
Then they wanted to play on the phone like I'm a Child.

Too expensive. Low quality. Fake advertisment. Late delivery. Only bread no chicken pieces. No sauce.

Papa John's app sucks. It has half the options that their website has. But the app reflects deals and the website does not always. Stuffed crust pizza in app shows sale price but doesn't give options for pepperoni stuffed or crust flavors. The website gives options for pepperoni stuffed crust but doesn't offer the sale price. Such a cluster. Don't people actively manage their website and app? I ended up paying more on the website to get exactly what I wanted. You guys need to work on that app.

There was barely any chicken in the boneless chicken…. I have photos that are laughable …. No wonder they have horrid reviews …. Never again. Pizza and "chicken" were dry..

10/20/23
We decided at the last minute to get pizza for dinner and someone said how about Papa John's, so I pulled them up, checked out their menu and placed an order shaqaroni or something like that and their garlicky stuff crust pizza. I will tell you I immediately spit the crust out when I took a bite of the stuff crust, and the shaqaroni pizza was so sweet it was just nasty, So beware people. Save your money, time and go somewhere else.

I ordered a carry out pizza 2 weeks ago, I wrote asking for a refund, the garlic pepperoni pizza didn't look like what I saw on TV, as a matter of fact, it barely had 1 THIN slice of pepperoni per slice of pizza; As a matter of fact it looked like a leftover pizza, They haven't refunded me or even called me!
Shame on you papa john's lauderdale lakes
I ordered a garlic pepperoni pizza, i got 1 thin almost invisible piece of pepperoni on each slice of pizza, i couldn't even see but 2 pieces of spinach. It looked nothing like what i saw on tv! I want a refund asap

As a test, placed an order. Bad move.

Got the standard home delivery in 44 min.

At 70 min. Tried to check tracking on-line. Well, that doesn't work. Nothing! Called the "store". Got a robo response that the order was "out for delivery" and would be there "in 10 min."

Of course, 10 min later there in still no pizza. We are now at 80 min.

5 min. Later, I'm on the way to the phone to cancel the order when it finally arrives. Elapsed time 85 min. The pizza was, at best, room temperature.

Conclusion: Take your business elsewhere.

Second conclusion: They deserve less that 1 star but I can not give them zero stars..

I received an order from 545 Clough Pike, Cincinnati OH, which included (2) 20oz drinks, 1 Dr Pepper and 1 Pepsi. After removing Dr Pepper from bag, immediately noticed that the screw-cap had been unsealed, and some of the soda presumably consumed.

I have staged a complaint with the GM of the store, but have not received any acknowledgement of issue. Having a driver consuming a drink that is given to a customer is one of the grossest things that has happened, and is incredibly trashy.

While I am grateful for a refund, an employee consuming something that's to be given to a customer is completely uncalled for. I was able to catch that the bottle had been opened before drinking any of it, but what if I had been someone who wasn't aware? This isn't just something like having an item missing from an order, it's a potential health hazard.

Can't set up the app, so what's the point? Donatos app works fine. Marco's app works fine. Noble Roman's app works fine. Domino's app works fine. I wouldn't eat Pizza hut Pizza if it was free.

Waited a hour and had to listen to the workers argue about going slow and not doing things correctly.

I ordered the stuffed crust pizza, the cookie chocolate chip, and the 15 breaded chicken nuggets that comes with your choice of sauce. But when you ordered jumps from 8 to 15 they don't think you need an additional sauce... so I order and pay for an extra sauce because I know they're too damn cheap to adding that the store. Although the Nuggets were almost double in size. And guess what happened to me my damn sauce never came to my house I called to complain and the person on the other end of the phone says well what would you like me to do about it? Give me my damn credit for the item that I did not receive or should you come out here with the 50 Cent item because y'all don't know how to read. Just dumb things like this are enough to set people off where they won't return and give their business again pretty damn sad hey.

The food was awesome
The service was good.
Nice price.enjoyed the great meal. I haven't ate here in awhile

I order from papa jhons Long Island area twice in 30 years and twice I can tell is by far ugly pizza can't even call it pizza the extra large is like medium at most and the crust is simple ridiculous flat thin like paper has no body no bite taste like nothing feels like glue, I can't understand how is this company big, the best ti do is to support mama And papa local pizzerias doesn't get more real then that.
Never again

Took two hours to get my pizza it was crap didn't get everything I ordered called store 14 th st Plano tx manager said oh well basically called customer care 4 times they said they really couldn't do anything PAPA JOHN run you're company quite putting it off on people that have no authority to take care of the CUSTOMER

Order *******. Gave these guys a second chance, giving them the benefit of doubt as my other experience with them wasn't good either. This was meant to be an early Birthday treat.

This pizza is cold, chewy, hardly any toppings. Where is the cheese! This was meant to be the garden party with added sausage. One piece of sausage and two chunks of tomato on one slice? If they coudnt possible be even more cheapskate, by playing poverty with the toppings. Sausage that looks like dried kibble.

I woudnt even give this to my neighbours dog to eat. Massive let down. NOT WORTH the money. Maybe they did this because it was deal for £10.00 on collection, rather than the full price of £23.19. This is not great food quality! Vile. Also asked for an extra dip which they charged me 69p for when they are meant to be 59p. Wish I would have gone to Caprinos or maybe picked up a pizza from Iceland.

My order got messed up the first time I came here, and they said they would give me a new pizza on the house the next time I ordered. The next time I came in, one coworker was coughing all over the food toppings. Another was EXTREMELY RUDE and tried to prevent me from getting the free voucher which I deserve for having my order incorrect. He then threw the order receipt at me where it flew all the way past me and onto the floor that I had to pick up. Don't come here, worst pizza place I've ever been to.

This establishment does not use gloves. The store manager told me that it doesn't make any difference because the pizza is cooked at a 450° temperature and it kills any germs. This is so unsanitary.

I went to this Papa john's pizza restaurant on Rockville, Md,******* Frederik Rd, the employees not even waring gloves to prepare the Pizza, its a Health Hazzard, disgusting, they are touching their head, touching the computers, and money, without gloves, they go back with the Big Big Nails this woman is wearing to grab the cheese and the Pizza? Why they do this?, we are all getting sick due to all germs these woman has in their nails, and not washing their hands, and touching the broom, the trash can, this is absolutely dangerous. I visited the restaurant today, but i will never coming back, Never, I need to call Maryland Health Department

I've loved Papa Johns for years. Their bubbly crispy crust could not be beat. However in the last couple years, their pizza has not been as good. The crust. No bubbles, it's dense and although I always get well done, it never tastes fully cooked. I keep ordering, thinking maybe it was just a bad night at Papa Johns, but when the pizza arrives, I'm disappointed yet again. So I am taking Papa Johns off my speed dial and going to give my business to a local pizza chain.

Ordered pizza and wings on Saturday 2/10/24. The wings were the worst I have ever had. Will never order wings again

Paid $40 for large Hawaiian extra cheese sausage onion and jalapeños. Barely any ingredients and 1/3 of edge no ingredients at all. Called and they blamed it on corporate portion control. Location closed and reopened under different management. First two orders fantastic now horrible. Won't ever give Papa Johns my business. Firestone Colorado

If I would have checked and saw a large stuffed crust pizza was $20.50, I would not have ordered it. Checking the take out menu for another local pizza shop we use. A large 16" cheese pizza is $12.50. Granted it's not stuffed crust, but there is no way there was $10.00 worth of cheese in the crust.
Also disappointing were the Oreo cookie bites, they were tough and chewy. I do like Papa John's pizza, but because of their overcharging what a pizza should cost, we will be going elsewhere.