Panda sells an anti virus program called "True Prevent" though it truly did not prevent malware from entering and doing damage to my system. When the service/product I paid for did not do the trick, they suggested I call their toll charge line so they could fix the issue properly. Do not buy into their misleading advertisement. More importantly was the treatment I received at the hands of tech support. Total avoidance of responsibility for their product or lack thereof.

Should anyone care to read the email log in detail, I will post it here upon request.