OutboundEngine

I signed up for 1 year, NO RESULTS AT ALL... then I contacted Outbound Engine on several occasions to cancel this crapping service NO RESPONSE BY EMAIL OR PHONE. HOWEVER, OUTBOUND was billing me month after month for an additional 4 months after receiving cancellation. My Credit card is locked and my pitbull attorney is involved. They are crooks and will be brought to justice.

DON'T GO WITH OUTBOUND ENGINE! TERRIBLE CUSTOMER SERVICE! I HAVE CALLED REPEATEDLY ABOUT ISSUES AND EVERYTIME I CALL- THEY SAY THEY ARE GOING TO LOOK INTO IT! I CALLED AND SAID I WANT A MANAGER- AND THEY SAID SHE WOULD CALL ME BACK- AND I STILL AM WAITING AND WAITING AND WAITING AND WAITING!

I was told a new owner took it over, it took a week for me to reach customer service. Then after giving my name they hang up. I started getting Spam subscriber a bunch of them with no names? The company could not keep me connected to FB but claimed they were posting? They don't answer emails anymore either? I'm not sure what happen but it's a WASTE of MONEY now. I was told you go into a Cube now so they don't know when someone can call you back. I called them on Monday and the recording said they were closed? It's sad, they use to be great!

This company is easy and eager to sign up for. Their services are just OK. Once you've decided that you no longer want the services, you have to SPEAK with someone specific who you can NEVER contact to cancel your services. Meanwhile, they continue to siphon money from your account. Not worth the headache and irritation.

They offer very little in comparison to other marketing companies, yet they want to throw a contract that you signed with them in your face stating because of if you can't break it unless you pay them 6 months in advance for doing absolutely nothing. The customer service is horrible. They make promises to contact you back but never do so you instead have to turn around and contact them. They probably deal with this alot which is why they need a contract. Please DO NOT UTILIZE THEIR SERVICES!

Used this service for two years and spent my time learning about crm's, click funnels, and advertising. There are far more cheaper services out there and when you cancel them they hit you for a 30 day cancellation. As you know any business that charges a cancellation fee after you fulfill your contract is a predator. It's only 150 bucks, yet it is a sign of a company that charges too much and then will not let you go professionally. Stay away

DO NOT USE THIS COMPANY! The sales rep lied about the services that they provide. She told me that they get me to the top of google searches. On my onboarding call the account representative told me that they do not offer that. I had already signed the one year contract at that point. I have since tried on multiple occasions to cancel my account, but they have told me at least 10 times that the cancellation department isn't available and will call me back. It is a scam and I will be reporting them to BBB tomorrow.

I have used Outbound Engine for a number of years; however, I am not happy with the response rate from my clients and feel it is now the time to end my membership/subscription. I have been told that they will but that I need to speak to one of their managers. They are unavailable every time I call, and then are told they will call me. So far I have waited, for over a month and am still getting billed $329.00. I am on a month-month plan and was told I could stop anytime by giving Notice.

Runaway! DO NOT DO BUSINESS WITH THIS COMPANY! This company is nothing but scammers. Service is horrible and they refuse to allow you to cancel after they get your credit card. I've been calling and emailing daily for weeks and every single time I call including when I had my credit card company call they say I have to speak to a solutions specialist and they are never available and they promise a call back that day. Read the reviews. This is what they do to EVERYONE that tries to cancel. They are a horrible company with zero ethics.

I was really interested in what this company had to offer and it was all really well presented, but it became very pushy and borderline rude towards the end. I went into a presentation meeting being clear about my intentions to see the product and compare to others I had in mind, but it became kind of bitter towards the end when I reiterated this. I was almost pushed into onboarding and when I stopped them, the tone completely changed and I even got hung up on. I felt the presenter got frustrated after I pulled back and that's when it went downhill. They just want you to throw your money at them and it doesn't work that way. I really was considering their services in a few months after being decently impressed by the presentation, but I won't be considering it now. Beware of this company.

Three months ago, I requested to cancel my service. To date, no one has called me. Their system is set up for a manager to call me and discuss my options. They never called! They keep sending my campaigns and charging me for a service that does not work. In two years not one single lead. Their system does not work. Very upset at no return of calls. I will never use this company ever!

Don't waste your money or time with these people and this company. They mislead you with false information. When you try to speak with someone to cancel they give you the run around and make it impossible.
I DO NOT RECOMMEND!

I have tried calling to cancel my service with Outbound Engine's marketing due to the fact that what they promised is not what they are delivering. I have called for at least six weeks with promises to call back and never receive one! 6 weeks! Yet they charge my card like clockwork autopay! Do not recommend!

I've had this service for several years and now want to cancel as I am trying a different service. Canceling is very difficult and they are requiring a phone call. However, there is not a "specialist" to actually talk to. I've been attempting to have a conversation with them for 2 days. I suspect they make the cancellation process as difficult as possible so that agents get frustrated and keep the service. Planning to have my bank refuse more charges from them as their website does not allow you to delete your credit card information. Beware and think at least twice before getting involved with this company.

OutboundEngine is excellent at providing a Social Media presence; however, their content or campaigns are sub-par. In 10 months, I've had a maximum of 45 impressions on each post and four likes versus my simple un-curated stories that garnered over 200 impressions and 100 likes in less than 24 hours.

This is the biggest scammer, The program does not bring result at all. It is literally a waste of money! The program is so generic and does not give you Return of your investment. They make their money through scamming you from the remaining balance from cancelling. Stay away from this company! Please refer of how many complaints filed for the same story! It does not bring any result of your investment! If they were good, of course people would not cancel.

We signed up with Outbound Engine with high hopes they would help us grow and post content for us. Thinking they would be able to do what they say they could, we signed a 1 year deal. After using them now for 4 months we are very unhappy with the product they offer! The content they post is not relevant and we have not gotten one lead from the service. We are stuck using them even thought the service is terrible, because we signed a 1 year contract. I would recommend going with another company.

So far, I've had a positive experience with every aspect of the Outbound Engine program that I've used. The customer service reps and the account managers have great follow through. I think it would be helpful to set up a call once a week or once every two weeks to get additional information, that way I know that I am maximizing my usage of the program. I like how I'm able to personalize all outgoing social media posts and that it's not just generic. I can have as much or as little involvement as I want.

Too expensive for what you get. Poor response rate. The program gives you NO result. Weak customer service. Be careful. I am paying $299 monthly for 2 emails a month... not worth it at all.

When I signed up they promised that I would get a phone call every month to go over the progress of using this tool to grow my business and to go over any questions I had, but they only called me twice and it's been over six months ago. Also, at the beginning they were posting about 12 times per month, and in the last two months they only posted once on my face book account. When I called them, they said sorry but we don't do the call any more and sorry for not letting you know and sorry for not letting you know about the few posts on face book... I was trying to have a conversation with them and hear from them not that they were sorry, but instead, what they were going to do to help me to grow my business though Outboundengine! But it was clear that they did not care, they were so cold and just said: do you want to cancel your account? What do you want to do? They didn't care! I need social media to get my name and company out there, but if they are not going to do their part, then what good is it for me (or anyone) to sign up with them.

Do not waste your money with outbound engine. There is no result of the advertising they send out because they are so generic and does no reflect your business. There is no return of investment.

When you want to cancel, they want to charge you 3 more months for the service they don't perform.
Biggest Scammer!. If they program is good, people would not cancel. Please refer to the BBB and find out how many complaints filed against Outboundengine with the same story, trying to scam people when they want to cancel!

It's nice to stay in front of clients and prospective customers, however, I don't get a lot of response from customers. I don't feel it really is a service that gains me much of any business.
It always looks pretty good.

I completed a one year commitment with the program that provide limited benefit. I had conversations and received an email confirming cancellation however 10 days later I was billed for another month's fee with my account closed.
I contacted the company via email, multiple phone calls and no one has returned my call to provide a credit.

I would not recommend this company to anyone because of their poor customer service.