• Online Ticket Express

Overview

Online Ticket Express has a rating of 3.19 stars from 878 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 16th among Tickets sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
3
See all photos

What reviewers want you to know

Positive highlights

  • Great way to purchase tickets and know what you're getting.

Critical highlights

  • Not happy with customer service and still getting bull $#*!ted about my tickets.
How would you rate Online Ticket Express?
Top Positive Review

“Fast and very satisfying service.”

Taylor F.
9/1/23

Fast and very satisfying service. Will definitely use this site again and definitely recommended! Loved this checkout and it was so easy.

Top Critical Review

“SCAMMERS! DO NOT PURCHASE ANY TICKETS!”

shyqyrim d.
5/16/22

I purchased 2 tickets for the match Milan Atalanta about 2 weeks ago and never received them. I tried calling many times and send many emails but no response, instead £20 bill from my phone provider. Its a big scam, dont believed any positive comments as they are 3 years old.

Reviews (878)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user taylorf276
1 review
0 helpful votes
September 1st, 2023

Fast and very satisfying service. Will definitely use this site again and definitely recommended! Loved this checkout and it was so easy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user march245
1 review
10 helpful votes
January 29th, 2020

Great and real good tonne able to doughnut last minute. I'm happy but hope I can get them via email as soon as possible. Thank you

Thumbnail of user hakal
1 review
0 helpful votes
April 24th, 2019

As an older woman, sometimes it is very confusing to shop online. This was very easy and quick. But so very expensive!

Thumbnail of user williamm1096
1 review
16 helpful votes
September 16th, 2019

Online Ticket Express made it incredibly fast and easy to secure Eagles tickets. Prices were much more affordable than those I saw on Ticketmaster! Great site! LOVE to attend concerts, (I'm just an old hippie!), and will surely use Online Ticket Express before I ever use Ticketmaster again! THANK YOU!

Thumbnail of user shaunep
1 review
0 helpful votes
August 22nd, 2018

Online Tickets Express is the only vendor I use, to get tickets for concerts, operas, and sporting events. Always satisfied with the purchase experience.

Thumbnail of user hgwn
1 review
1 helpful vote
June 4th, 2019

We are excited to get tickets for Hamilton. It was easy to do even though we have never paid so much for theater tickets in our entire lives.

Thumbnail of user lorainem14
1 review
8 helpful votes
January 21st, 2020

OnlineTicketExpress makes ticket buying so easy! Their recommendation and upcoming event newsletters are always on point and never annoying. Love this site!

Thumbnail of user johnc695
1 review
1 helpful vote
March 12th, 2017

We had front row/centre tickets - literally feet away. He held my hand 3 times! Whoever said money can't buy happiness has not used onlineticketexpress.com!

Thumbnail of user johnc4175
1 review
0 helpful votes
January 29th, 2020

All good for me! After purchasing my tickets, I went to another site and their price was double! Also like having access to seating chart when purchasing.

Thumbnail of user jacks859
1 review
0 helpful votes
January 21st, 2020

Was very nervous using this company but all went smoothly. My tickets were so cheap I was convinced this was not legitimate BUT tickets were e-mailed immediately and seating was excellent. Impressive!

Thumbnail of user michaels3372
1 review
0 helpful votes
December 19th, 2019

A very smooth process. This has been a great experience. I received the e-tickets right away. Thank you.

Thumbnail of user squicd
1 review
0 helpful votes
February 27th, 2019

When I sent things overnight even if it was a weekend the person got the package the next day. I didn't charge a service fee.

Thumbnail of user jeannettep16
1 review
0 helpful votes
October 23rd, 2019

Hi! Yes I received my order but have to go to the library to print tickets. Thanks so much! Have a blessed and prosperous New 2019 Years in Jesus NAME!

Thumbnail of user peterc2479
6 reviews
0 helpful votes
March 12th, 2024

I found myself in a sticky situation after being duped by this broker. I felt lost and hopeless, having searched everywhere for help to no avail. But then, like a beacon of hope, I stumbled upon PSTP2 RECLAIM Their team of experts worked tirelessly to help me retrieve what was rightfully mine. Words cannot express my gratitude for their exceptional service and dedication. If you find yourself in a similar predicament, don't waste your time looking elsewhere they are the real deal and they won't let you down! Trust me, they're like superheroes in the world of financial recovery.

Thumbnail of user wittiuses
1 review
0 helpful votes
November 30th, 2018

Easy to use. Not thrilled about the amount of service fees though. Got my tickets, no problems. Would recommend using this ticket outlet to others.

Thumbnail of user paurh
1 review
0 helpful votes
March 29th, 2017

Fantastic Concert, great service and prompt delivery and most of all replied to my email within 10 mins.
I would use this company again.

Thumbnail of user womid
1 review
0 helpful votes
March 27th, 2019

Quick find of what I was looking for including seats and price and speedy check out. Loved this checkout and it was so easy.

Thumbnail of user irisc54
1 review
0 helpful votes
January 30th, 2020

They do a good job. This is my first time doing this it is good I hope. I don't know what else to say I don't talk that much. Have a great day

Thumbnail of user iliesa4
1 review
0 helpful votes
October 27th, 2018

Very user friendly and efficient. I will use them again. The experience was a pleasant one and their customer service is great.

Thumbnail of user charlesg112
1 review
0 helpful votes
January 15th, 2018

It was a first time doing tickets on the computer. It was easier then I thought. Good experience. Thanks Online Ticket Express

Thumbnail of user shannan4
1 review
0 helpful votes
January 28th, 2019

Easy to purchase the tickets but the fees are ridiculous! The fees were almost the cost of one of the tickets!

Thumbnail of user rafaella5
2 reviews
1 helpful vote
April 12th, 2016

They fulfill their promise. Also, we got two excellent seats. Excellent service, at least by my experience. It will my first game this year ;)

Thumbnail of user beggervg
1 review
1 helpful vote
March 29th, 2019

Easy to understand how to do this. More simple then I thought it would be. Looking forward to making memories with my family!

Thumbnail of user jackg142
1 review
0 helpful votes
June 30th, 2018

Easy and lightning fast! A+ Experience. I would absolutely recommend purchasing electronic passes thru city tickets.

Thumbnail of user jamesn372
1 review
0 helpful votes
October 29th, 2019

For a short time I had a problem because I had not indicated I agreed to terms. I submitted, but had not received order number. Ok now. Thanx

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.
Typically does not respond to reviews

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3.2
878 reviews
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