• NoLongerLonely

Overview

NoLongerLonely has a rating of 2.38 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NoLongerLonely most frequently mention chat room, and mental health problems. NoLongerLonely ranks 544th among Dating sites.

  • Service
    14
  • Value
    13
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The chat room or what should be called the psychopath room MUST be avoided!
  • This is not a site for people with a mental illness because it can only make your life worse.
How would you rate NoLongerLonely?
Top Positive Review

“After about two months on this site, I deleted my account”

Kathryn W.
1/26/20

Because I'd met my amazing partner there. We've been together for twelve years now. Where else could a weirdo with severe Social Anxiety Disorder and a loner on the autism spectrum have hoped to connect but on NoLongerLonely? Update: I married him :)

Top Critical Review

“Can't contact them or cancel subscription.”

Kris D.
12/7/23

I shall be taking my complaint as far as I can now because what they do is illegal. I cancelled my subscription but received a notification saying I'm due for renewal this month. I tried to cancel my subscription and have videod myself doing it. However it keeps taking me back to the Cancel Subscription page so I can only assume it hasn't been cancelled.The only help email I've found is *******@venntro.com so have sent them an email. The website is a con and he just wants your money. Updating to add: I contacted the ICO about this website and the ICO told me every UK website has to have a clear contact method. I've finally been told that I won't be billed again but it's not clear how to completely delete my profile and I think this website is taking liberties so I will fight for a clear contact method to be added so that others don't have to spend ages trying to get in touch with them.

Reviews (55)

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Reviews that mention popular keywords

chat room (10) people (32)
Thumbnail of user tommier12
5 reviews
14 helpful votes
January 21st, 2024

This is a horrible website they are crooks stolen $100 for the first six months I reported to the monitor about not being able to login along with other issues since I've joined over a week ago and Jim still didn't contact me Pertaining to my issues this crooked service should have been closed down More Lonely.com is a complete rip off including Jim and all the others

Tip for consumers:
No more lonely.com is operated by s bunch of crooks thieves losers liars and rip offs and they take advantage of you

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Thumbnail of user josephk1570
1 review
0 helpful votes
October 15th, 2022

Ask LA & Zugs aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAlpha____________________________________________________________________________OMEGA <(*^*)>X0X)**(_____^^^A^^? *******111*******111

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Thumbnail of user krisd211
1 review
2 helpful votes
December 7th, 2023

I shall be taking my complaint as far as I can now because what they do is illegal. I cancelled my subscription but received a notification saying I'm due for renewal this month. I tried to cancel my subscription and have videod myself doing it. However it keeps taking me back to the Cancel Subscription page so I can only assume it hasn't been cancelled.The only help email I've found is *******@venntro.com so have sent them an email. The website is a con and he just wants your money.

Updating to add: I contacted the ICO about this website and the ICO told me every UK website has to have a clear contact method. I've finally been told that I won't be billed again but it's not clear how to completely delete my profile and I think this website is taking liberties so I will fight for a clear contact method to be added so that others don't have to spend ages trying to get in touch with them.

Thumbnail of user kathrynr94
1 review
10 helpful votes
January 26th, 2020

Because I'd met my amazing partner there. We've been together for twelve years now.

Where else could a weirdo with severe Social Anxiety Disorder and a loner on the autism spectrum have hoped to connect but on NoLongerLonely?

Update: I married him :)

Thumbnail of user ma326
1 review
25 helpful votes
January 7th, 2021

I was told to kill myself by the user Simple2017 on this site and nothing was ever done about it after I emailed the webmaster (Jim). You think this kind of thing would not go on on a site for people with mental health issues. If these are the kind of people on here, I don't recommend it. Hey, Jim, is this okay by you? Is this how you envisioned mentally ill people being treated on your site? If you delete me for this comment, I'll come back and leave another review.

Tip for consumers:
RUN!

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Thumbnail of user sparklet
1 review
13 helpful votes
March 15th, 2018

I have made many lovely connections through this site and will continue to do so. Wonderful resource for making friends and mental health support

Thumbnail of user glennj71
1 review
28 helpful votes
August 9th, 2020

Left here long ago and found my partner another way. This site has become a hateful place where people like that conglomerate and come on in gangs and get off humiliate innocent users. They obviously are very sick individuals and this has gone on for an extremely long time while the webmaster makes money and gets thrills off it at the same time.If you want to be one of the victims then join. If you do you will be very sorry!. This isnt even a site because the joke will be on you and you wont be laughing!

Thumbnail of user chrisn873
1 review
18 helpful votes
April 14th, 2022

UPDATE: Of the "8,404" active accounts, 6,517 are located in Lebanon, Kansas. These accounts are actively sending out duplicate messages en masse, which in order to view you must be a member. The site auto detects and inputs your location when you sign up, so 80% of people (clearly a bot) are being run out of one small city which has a population of 178. Nearly everything about this site after the overhaul is FAKE. Buyer BEWARE.

Update 2: I have "sent messages" in my account I've never sent. I assume whatever bot they're using detects my account as inactive because I haven't sent or read any messages, so now they're sending messages to actually active users on my behalf.

I'm just going to keep updating this thing because it's almost so blatant it's unreal.

The site has never been perfect but you could argue it was previously usable. The webmaster outsourced the work and maintenance of the site to a company called White Label Dating and was played up as a big revamp but the site is less feature rich and harder to navigate than before. To access any messages you need to be a paying member which will run you $30 a month, less if you're willing to commit to 6 months or a year, but I wouldn't recommend it as previously the site had "lifetime memberships" which the webmaster and new management company do not honor.

If you're feeling really generous and lonely you can pay $15 a month so that other members can read and reply to your messages even if they're free users... keeping in mind this is a site that had at most maybe 20-30 active users before this massive paywalling.

To the webmaster: unless you are a major breakthrough dating app, people are not going to pay for BASIC FUNCTIONALITY in a niche subpar dating site. There are other ways to recoup losses if you believed in the work you were doing, but this isn't it. There are free apps which include messaging and matching with OPTIONAL premium features and many more people to choose from and all of them local.

The "video stories" meant to entice users to buy into membership are from people that don't even have accounts on the website. They're fake. The ease of navigation is actually a downgrade. I realize running a domain isn't free but this sort of paywalling will kill the site and make it just another graveyard of fake profiles dating site trying to pull a few bucks out of people lonely enough to find the site on google. Really sad.

There's definitely a place for a niche dating site like this, but it is unusable and basically requesting the same kind of money people use for premium access to an app like Tinder or Bumble while taking away the free functionality.

I've met a couple of women here who were great before the great paywall was implemented, i've bought lifetime membership twice despite its shortcomings... so it's a shame to see the site basically take its last breath if it continues on this course because it is now completely unusable.

Thumbnail of user lindas1427
1 review
10 helpful votes
October 12th, 2019

I have looking for the perfect dating website that caters to my needs for awhile and I am really happy that I stumbled upon Nolongerlonely. The site is super user friendly and comes at a great price!

Thumbnail of user andrewl1091
1 review
19 helpful votes
February 6th, 2021

Webmaster is an idiot. He deletes good accounts but allows bad accounts. There are accounts on here that haven't been used in 5+ years. It's obvious those people aren't returning but yet the webmaster won't delete them. However, he will gladly delete good accounts of people who aren't doing anything wrong. I was just looking to chat with some people but that's not going to happen. I predict this POS website will be out of business soon and rightfully so. Stay away from chat as that's where the literal psychopaths are at. Also, this site has been hacked in the past by other users so be careful and use a VPN! This website was better back a few years ago but the dummy webmaster removed a lot of good features.

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Quality
Thumbnail of user elsad31
1 review
9 helpful votes
August 24th, 2021

Essentially you will be taken by surprise, and forced to buy the premium if you want to keep messaging people. It may say you have 4 messages left, but all of the sudden you will have zero after sending one and getting another back... I think this is a dirty trick, and while I do find some people worth talking to, this is a deceitful trick attempting to get your money.

I'll give it 3 stars because if you find someone, then it is worth $10.

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Thumbnail of user manyn
1 review
13 helpful votes
March 15th, 2018

Although there are forces of darkness that organize on a skype room, I fight tirelessly to bring their reign of terror to an end. I'm sorry NoLongerLonely doesn't have a better rating, but don't believe the people saying that the site needs to be shut down. Gotham is worth saving.

Thumbnail of user richards4304
1 review
7 helpful votes
April 18th, 2022

Suddenly got these emails from this awful company thinking I'm gay and now I can't get rid of them I'm know going to see what I can do to sue this company for claiming I'm gay

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Thumbnail of user karemr
1 review
29 helpful votes
October 15th, 2020

First they take your money and then they don't let you get in touch with anyone...(your pic never gets uploaded, chat doesn't work and so on... it's a crappy website)
Webmaster NEVEEEEEERRR ANSWERS
A total waste of money. Don't even try it...

Thumbnail of user edwards376
1 review
25 helpful votes
May 6th, 2019

The site is a good idea in theory but the awful webmaster spoils it. He really doesn't care about the atmosphere on the site, or whether the site works properly.

He lets people get away with very unpleasant behaviour, and from what I've heard he speaks more harshly to the moderators, who are doing the best to keep the site pleasant in sometimes difficult circumstances, than he does to the trolls!

Also the site is full of bugs that never get fixed. And the webmaster never replies to e-mails. And if the bugs don't prevent you from sending messages, you'll find that unfortunately most members have such bad mental health problems that they can't keep up a regular correspondence.

The chatroom is sometimes OK though.

Overall I'd say that the site probably isn't worth joining.

Thumbnail of user kens347
1 review
9 helpful votes
July 24th, 2019

NLL, a community of people who may struggle more than most who sometimes like to date, has a lot of perks. If you're recently diagnosed with a mental illness or have had one for some time and would like to meet others with similar difficulties or experiences, NLL is the place to be.

The site offers a simple yet robust way of searching for other like people, if dating is your thing, of all kinds. If you're looking to make new friends, NLL is also great for that.

The NLL chat room hosts all kinds of people with unique backgrounds, idiosyncrasies, difficulties in life and their respective challenges, like most people. The mods are great as they have proven themselves to be incredibly compassionate, patient and open-minded to both new members and old. They always have something helpful to say and are nothing less than great people with good hearts. Most of the individuals I've met on the site are doing everything they can to get a handle on their challenges; which usually involves medication, mindfulness, and therapy.

That's not to say chat doesn't sometimes take a wild turn; as topics can range the entire gambit at any given time.

Most people are on NLL for the same reason; to find like minded individuals and to share in their journey; to vent, to ask for help, to find reassurance that they are not the only ones suffering their unique illness.

Kudos to the web master for creating the site and mad respect to the community for helping my life be less lonely.

Thumbnail of user benb272
1 review
31 helpful votes
May 26th, 2019

The site freezes and crashes very often. This makes me feel like I did not get what I paid for when I bought my membership. The site owner does not respond to his customers and does nothing to fix the problems with the site as they are the same problems that were there many years ago. Seems like the only interest is making more money as there are now adverts as well as subscription fees and less features on the site than there used to be. Hardly anybody is ever on the site and it still can't seem to cope. The site owner also claims to do something about abusive behaviour in the chat room but yet again just ignores your e-mails. A shame as this site could have done very well in someone else's hands imo.

Thumbnail of user stevens248
1 review
26 helpful votes
December 21st, 2017

The site is a good idea in theory but it's full of bugs that never get fixed. And the webmaster never replies to e-mails. And if the bugs don't prevent you from sending messages, you'll find that most members have such bad mental health problems that they can't keep up a regular correspondence. Don't bother joining, it'll be a waste of your time.

Thumbnail of user cy12
1 review
9 helpful votes
November 10th, 2018

Except for the odd few types who are judgemental, whined@ and betrayed me... I visit for those I adore who are tight friends with me and loyal also nice to me for the most part, I always will. Sorry to those who hate me I don't care for you guys that much. I will be back again though to visit the chat :)

Thumbnail of user idag12
1 review
21 helpful votes
August 9th, 2018

I loved this site, and treasure some of the connections I made there... there was a time this site was very helpful for my mental state... but the webmaster/owner/Jim does not take care of the trolls and drama queens. Chat seems to have been taken over by trolls or borderline (BPD) users whose main purpose to cause drama for fun. I emailed webmaster about some things, but he didn't even open my email. Well, maybe he will read this! The chat room is in dire need of cleaning up, starting with most mods! It has become a free for all in there! Its hostile, rude, paranoid, and just plain hurtful. Certain problem users and mods need to be removed. How many times does a problem chatter need to be reported before being dealt with? Rather, make them moderator? COME ONE! PLEASE... Jim, come see what your baby, NLL chat, is up to these days! (incognito)...

Thumbnail of user allisonp63
4 reviews
28 helpful votes
July 26th, 2019

I was here during when the site was new and when it was remodeled. It sucked both times.

The first time I was here it was more of a social media site than a dating site. Which was fun! Until I realized that the majority of the site was trolls. They were sexist and evil people that no one would want to interact with. There was one particular active user here who was completely openly sexist and was cruel. I tried to date him and he kept saying he was going to kill himself and when I found out he was sexist he said, "I thought you were different but then I realized you were common" and kept calling people "sluts". There was a religious poster here who acted like she had borderline personality disorder and if anyone knows what that disorder is like you know what I'm talking about (I used to have it and yes I was a bad person).

Then when I came back to the site years later I found that the awesome blog posts had been removed but the terrible chat room was still up. Most of the bad people hung out in the chat room! And the messages were free but only for a little bit. Other than that you had to pay.

There always were only about 200 active users. There's really NO ONE there. I did meet two good people. I met a nice Canadian man (before he turned evil) and a very VERY nice man from New York who I met on the site who moved in with me and lived with me for 3 years before leaving me because he said I was too dysfunctional (I knew him when he was sick but he got better).

So yes this is a 1 star site. I may have found an A+ man here but overall everything here really really sucks.

I will say this though, most Christian men won't marry a mentally ill woman. So if you're Christian and mentally ill maybe you should try here. I've never been able to find people who wanted to wait until marriage on the regular sites until recently. Basically Christian and mentally ill means you're undateable. Christians don't love the mentally ill they want people who are perfect.

Thumbnail of user samanthap122
1 review
8 helpful votes
September 6th, 2018

Top The website is a good website overall if your there for support and to make friends. But the chatroom can be full of drama. Some girls are envious of other girls that are prettier and more together than they are. Some people on chat are not medicated or in treatment and can create additional drama. Just look for the people who seem like they have their lives on track and are stable and you will be fine. Otherwise, its a decent site.

Thumbnail of user jcw9
1 review
16 helpful votes
May 29th, 2017

Nolongerlonely is a badly moderated site, its chatroom is full of gutless trolls who abuse and threaten everyone who is new and if you stand up for yourself and give it back they cry and complain, they got everyone they knew to block me via mass message then tried to get me kicked off by the mod when that all failed they tried to send me a virus! Gutless trolls and shut ins run this site which is a shame because there are nice people on there too!

Thumbnail of user jamesl308
James L. – NoLongerLonely Rep

I'm sorry you had this experience. While our chat moderators are given power to maintain civility I know that at times the overstep their bounds. I encourage anyone with a negative experience to reach me (the webmaster) directly.

Thumbnail of user andrewg127
1 review
22 helpful votes
August 1st, 2017

The webmaster spoils what could be a great site. He really doesn't care about the atmosphere on the site, or whether the site works properly. He lets people get away with very unpleasant behaviour. Also the site is full of bugs that never get fixed. And the webmaster almost never replies to e-mails. And on the rare occasions that he does, he doesn't care about what the person has written to him about. The chatroom is sometimes OK though.

Thumbnail of user msmaym
1 review
12 helpful votes
September 16th, 2018

I've been on this site forever. I will tell you one thing you will come across on the site with many people that will help you and listen in your time of need. I have had exchanged gifts mutely with members for various reasons. I am not telling to join the sites so you can get gifts, its the meaning behind the gift that someone cares for you. There are some shady people on NLL that are just on some negative path for sure you will discover that in time, just like any where else. It's like that old saying goes, " there is always a bad apple amongst the bunch". Nobody is perfect and the site can at times can be helpful. As for dating its really hard to find someone that is local and tons of people are all over the USA and the world. Lots of long distance and online relationships. The web master used to seem to care however now it appears he is otherwise preoccupied or overwhelmed with the site. He does not return emails to members or take users off the site that have been proved to be abusive & unsafe. He believes in second chances which are good will of faith, We all mess things up from time to time nobody is perfect. People get in disagreements and have differences it happens. However these people will be allotted years and years of chances terrorizing and traumatizing other members. I used to moderate the site for years, I was really devoted to the community of NLL it once gave me a purpose. Sadly after some time, I could not handle the mischief in chat anymore and decided not to moderate; The site it has changed for the worst and it's a free for all. Yet still I am a member because I have a family circle of member that are through hard and good times. I basically keep in contact with certain members. I am not writing this to point fingers or call names everyone has there own personal experience. I encourage you take a chance see for yourself. I highly suggest to just beware of the people whom are unstable that are not there for betterment and personal growth. I hope you will try the NLL site because there are a few and far between good caring people are still on there if your in a crisis or need to talk to people whom are also suffering from mental illness.

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James L.
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