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NeedThatDress has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. NeedThatDress ranks 135th among Dresses Other sites.
They do not return original outgoing p&p when sending back items. This is illegal under the Consumer Rights Act 2015
They do not return original outgoing p&p when sending back items. This is illegal under the Consumer Rights Act 2015
Ordered a dress in a bigger size because i wern't sure what the sizes were like. It did not fit at all, the sizes are tiny and i sent it back for a refund. After myself constantly emailing them about my refund, i finally got one. After spending an amount of nearly £22, i only recived £16.67 back as my refund! I emailed again to ask why and they do not give the rip off amount of postage charges back, which is £4.95 and they charge £1 administration fee aswel on returns! So in the end i payed for my item to be returned aswel as te orignal £21.95 and only recieved £16.95 back. What a absolute con! Never again.
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