Never again!! My order never arrived and no effort was made by naturallygreen to follow it up with the equally appaling citylink. Never trust a company that doesn't have a contact phone number, instead they use an unfathomable email ticketing system. Turns out they operate out of a small lock-up on an industrial estate, which would explain a lot.

Forget ordering from here, this site is useless, products listed as in stock are never actually in stock once you have ordered, when you try and find out what has happened to your order you will get a arrogant reply about 3 days later, don't bother going here, plenty of better sites out there.

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T N. what are your preferred spots to shop for this stuff?

2/21/11  •  Votes (0)

claire w. I've used indigo-herbs myself once and would never recommend them to anyone ever! The site is poorly constructed and hard to navigate.

The staff were not only rude but took days to reply to a simple email and as for the products..well if you want poorly packed cheap products then fine but they do say you get what you pay for! Definitely true based on my experience!

3/17/11  •  Votes (0)

claire w. Harry B, I have seen you praise this site on a lot of review sites. I take it you are affiliated?

3/17/11  •  Votes (0)

I was a little disappointed to read the reviews here but on further research I noticed the that same poster had been leaving bad reviews for naturallygreen.co.uk but then praising indigoherbs which made me think this was a typical sabotage review by a naturallygreen competitor (common practise apparently). In the end I decided to trust my instincts and placed an order with naturallygreen. Well, I received a confirmation email to say they had received my order, then another to say it had been shipped by courier (less than 4hrs after placing the order) My order was delivered the next day by parcelforce and I was very pleased with the products I ordered. They were beautifully presented and packaged and were very good quality products. I have now tried most of these sites and this is definitely one of the more professional ones I have dealt with. I have to say I am glad I did not listen to others and I will be definitely be ordering from naturallygreen again and would not hesitate to recommend them to friends and family.

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William M. ...a member of naturallygreen staff couldn't have written your 'review' better themselves.. ahem

8/30/11  •  Votes (0)

Well I've not actually had any expereince with this company myself but if you used language like that to communicate with them and conducted yourself in that manner I'm not surprised you didn't receive a response! I wouldn't wish to commuinicate with you either!

I think the second reviewer should trying contacting this shower of $#*!e himself and let us know how he did it.
I've been trying for nearly 8 weeks now.
Big shame as I liked the stuff I got from them and was about to try another couple of products.
Just to be clear: shower of $#*!e.

I've never had any problems ordering from this website in over 3 years. I use a lot of different products and have never found them out of stock, the staff are always polite and extremely helpful. It sounds as if the previous review is not a genuine customer. I would not hesitate to recommend naturally green to anyone including friends and family as I have done in the past.

I recently bought some stuff from here and was pleasantly suprised at how quickly the order was delivered. I ordered on Wed afternoon and my order was delivered by parcelforce the next morning. The products were very well packed and were great value. I will definitely continue to use them in the future.