• Bidz

Overview

Bidz has a rating of 3.42 stars from 239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bidz most frequently mention delivery time, and good price. Bidz ranks 5th among Discount Jewelry sites.

  • Service
    10
  • Value
    11
  • Quality
    11

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called customer service and rudely informed there's nothing they can do.
How would you rate Bidz?
Top Positive Review

“Wide selection of products”

Josh E.
2/1/23

Who would have thought that this can be your one-stop shop? At first, I was simply looking for a pair of eyewear to go with my outfit. However, it ended up with me buying a few more fashion stuff.

Top Critical Review

“Supper BIG Chargers Surprise”

Susan S.
10/7/22

I use to go to bidz back in 2009. The quality was awesome and the shipping cover all items. This new bidz chargers $9 per items. Two years ago I won $100 worth, buy the time shipping and exchange it was an additional $300+ I was so choked! I'm not one to write reviews but that was shocking. I buy from eBay never had an experienced with that cost or exchange.

Reviews (239)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55)
Thumbnail of user susans5161
1 review
0 helpful votes
October 7th, 2022

I use to go to bidz back in 2009. The quality was awesome and the shipping cover all items. This new bidz chargers $9 per items. Two years ago I won $100 worth, buy the time shipping and exchange it was an additional $300+ I was so choked! I'm not one to write reviews but that was shocking. I buy from eBay never had an experienced with that cost or exchange.

Tip for consumers:
bidding is easy and you can win many items very easily. Check shipping on items and if any extra currency exchange

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshe158
5 reviews
0 helpful votes
February 1st, 2023

Who would have thought that this can be your one-stop shop? At first, I was simply looking for a pair of eyewear to go with my outfit. However, it ended up with me buying a few more fashion stuff.

Thumbnail of user rutha930
5 reviews
1 helpful vote
June 7th, 2022

Great assortment and good prices! I ordered watches for myself and my husband and they were delivered very quickly. Thank you so much!

Thumbnail of user nancyj1165
5 reviews
0 helpful votes
June 2nd, 2022

Beautiful stylish watches, a huge range of store, great service, took as a gift, we were very pleased!

Thumbnail of user anat112
1 review
1 helpful vote
January 18th, 2021

Don't waste your time, extra 200$ added once you go to payment, 69$ for auction fee and 120$ for shipping( within US) I wonder how much is shipping outside the US. ridiculous!

Service
Value
Shipping
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Thumbnail of user ignatiusu
7 reviews
13 helpful votes
November 27th, 2021

Ordered a ring. They advertised S12 to VS1, and when I got the item appraised they were VVS! Amazing! Such a steal. I could resell them for double price.

Thumbnail of user estreyyab
1 review
1 helpful vote
January 10th, 2019

It is so pity that I didn't find this reviews before I made order on Bidz.com. The same problem. They don't send my items and don't answer my mails. Thieves! Don't do any purchase and please keep your money away from them!

Thumbnail of user duaas1
1 review
1 helpful vote
January 10th, 2019

I ordered two months ago but i haven't received my stuff and they don't respond to my emails. It is A SCAM WEBSITE. WATCH OUT.

Thumbnail of user mstjasminaktersopna
4 reviews
6 helpful votes
September 12th, 2022

Their customer service provides the best assistance..

Thumbnail of user aleksandro3
1 review
3 helpful votes
March 26th, 2018

For half year (from beginning of October 2017) and up to present time (end of March 2018) this scams do not return my money ($2,179.80) for non-existent goods in their stock.
Customer Service impossible to reach -- not with published in internet phone or email.
Never trust this company and never purchase from them any thing!
Bidz not deserved even 1 star.
How come 5 stars for this type of service you can imagine...

Thumbnail of user charc13
1 review
4 helpful votes
April 3rd, 2018

I wrote a review a couple weeks ago and gave 1 star. After paying for my items in March and still not receiving them a month later, I got an email from someone named Grin from Bidz. Make a long story short, he said they had new vendors and could ship different items or maybe the same. They couldn't give me a refund, which I was really upset about, so I asked him to credit my Bidz account for what I had paid. He did that the same day, so I went to auction and found the exact same watch I had ordered before and won the bid. It was like 10 bucks cheaper and says will ship in 5-7 days. We will see. The same day, which was yesterday 4/18/18, I also made an offer on a pair of sunglasses, it was accepted and it actually shipped out today according to tracking number. Maybe they are trying to do better. I guess we will see. I hope so. Do better Bidz because I have loved your site for almost 10 years.

Thumbnail of user karold6
1 review
2 helpful votes
February 27th, 2019

I have been waiting for 2 rings I bought for weeks now. They respond (when they respond, which is not always the case) to the emails saying: "Please accept our sincere apologies due to delay, but please trust us as we are doing our best in order to get your order shipped asap". I have written over 10 emails about the same issue and I always get a similar answer. When I asked them to refund for my purchases, they said they can't anymore. I had bought from them a few years ago and had no issues but I think now it is a completely different company specializing in ripping people off. Don't buy from them :(

Thumbnail of user ehsanullahk
2 reviews
0 helpful votes
August 19th, 2021

Got a WhiteHall engagement ring for my wife, and she loved it! Its gorgeous and has a brilliant sparkle.

Thumbnail of user rhondat22
1 review
4 helpful votes
April 16th, 2018

I ordered 4 different things in March and still haven't received anything. I received a reply first that said the shipping was delayed and did I want a refund or to wait for the items. Of course I wanted to wait. 2 weeks later I email them again and they tell me that they were sorry but the items wouldn't be shipped and I should ask my BANK for a refund of the money. Really? I'm gonna keep posting bad reviews and take this as far as I'm able. Totally ridiculous.

Thumbnail of user ehsanullaho
8 reviews
0 helpful votes
July 6th, 2021

Ordered one of their private label rings at an 85% discount. Got it verified and appraised. Got free 2 day shipping and received the item before their estimates.

Thumbnail of user tonyn82
1 review
3 helpful votes
June 19th, 2018

Following on from a bad review about none receipt of goods and poor customer service; i did eventually get a credit about 14mths later. Re-bid on the same and another product. The other product was despatched after complaining but the original has never been received and now there website is not contactable.

I understand this has happened before... so I say never use any bidz / buys related site.

Thumbnail of user brianp258
1 review
1 helpful vote
May 17th, 2018

I love the process of bidding itself. Value is okay and it corresponds with the quality. Bidz.com gives an exciting purchase. Just fell when to stop with the bidding. Goods are very beautiful, indeed. Also I havent had any complaints about time od delivery and packaging.

Service
Value
Shipping
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Thumbnail of user patg134
1 review
0 helpful votes
April 19th, 2019

The new site is MODNIQUE.COM They are owned by MODA BOUTIQUE in AL. *******155 Call them 4 refund

Thumbnail of user rossyh
1 review
6 helpful votes
February 5th, 2018

Do not buy anything from Bidz EVER!
Not unless you want to hand your money over and not receive your items.
With delay after delay after delay and excuses plenty of them!
Oh thats when they can be bothered replying to your email.
Then you ask for your money back and you don't get it just excuses.
This has been going on for 12 months Am Will be taking legal actionn

Thumbnail of user jamesp689
1 review
0 helpful votes
September 22nd, 2018

The best jewelry e-shop. There is a huge assortiment here. I always find something beautiful for affordable price. I'm satisfied with the quality of items. Good luck to you Bidz!

Thumbnail of user lindak355
1 review
3 helpful votes
June 12th, 2018

Last October and November I was shopping for Xmas presents on bids, big mistake! The company took my money and didn't send my items. They kept telling me they were on the way and kept me from calling my bank in a timely matter. They continued to tell me that they were 'taking care of it.' They took $3000 dollars from me. If you buy anything from them and don't receive it, call your bank or credit card ASAP, they have a time frame.

Thumbnail of user korwinf
1 review
1 helpful vote
May 30th, 2018

Serious company, prompt replies in any cases. I won and bought my two bags and one purse on Apr., 6th. After they confirmed the tracking number, I was waiting for one week. Then they sent me an e-mail and informed me the purse was not on stock. So I agreed for shipping of my two bags only. Ive got my purse-refund in one week, and bags arrived in two weeks only. So it took 3 weeks in general since I placed my order. BIDZ is highly competitive because they give you a chance to choose in between very expensive, middle-priced and cheap stuff. So, BIDZ, no doubt!

Service
Value
Shipping
Returns
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Thumbnail of user andrewh598
1 review
1 helpful vote
March 4th, 2020

Must now be the number one scam site. Take your money and send nothing. Standard excuse "supplier on holidays" DO NOT USE.

Thumbnail of user eleonorac1
3 reviews
0 helpful votes
January 7th, 2019

Their rating is "0". I waited for my orders since August and didn't get anything. Asked for a refund and they stopped to answer to my e-mails! They stole my money! Hate them thieves!

Thumbnail of user thuym4
1 review
0 helpful votes
September 13th, 2018

I can say just positive things about Bidz: I like design of this website, their customer service is spectacular, the quality of goods is great, my orders were delivered on time and so on. I'm a loyal customer from 2010. So I think, my experience is useful to others.

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From the business

Bidz.com is the largest business to consumer auction website specializing in jewelry, watches, and other brand name items.

The company offers a large assortment of diamond, gemstone and branded jewelry, branded watches and designer accessories.

Company Representative

Thumbnail of user bidza3
Bidz A.

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