• Manta

Manta

Overview

Manta has a rating of 3.02 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Manta ranks 485th among Marketing sites.

  • Service
    5
  • Value
    5
  • Quality
    5

This company responds to reviews on average within 7 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Manta?
Top Positive Review

“Not bad service, would probably need to give time to work”

Vitaliy P.
6/14/22

Manta produces back links and other items on the web to increase your site's authority. I ran out of funds to continue the membership so I can only tell that they did create links that showed up on SEO tools.

Top Critical Review

“Failed to meet my expectations”

Surf City C.
7/7/23

I hired Manta to do SEO for my business and experience nothing but dissatisfaction in their performance. Their team had a lack of understanding of my business model and failed to meet my expectations.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user surfcity.c
1 review
0 helpful votes
July 7th, 2023
Verified purchase

I hired Manta to do SEO for my business and experience nothing but dissatisfaction in their performance. Their team had a lack of understanding of my business model and failed to meet my expectations.

Thumbnail of user krystinp2
Krystin P. – Manta Rep

Hello, Thank you again for taking the time to speak with our team over the phone to review your account details. We appreciate your feedback and apologize for your experience. We wish you nothing but success for your business.

Thumbnail of user jillz78
1 review
0 helpful votes
August 30th, 2022
Verified purchase

We've used Manta for several years now. When the pandemic hit and we had to dramatically adjust our business model, we needed a better way to find customers. We upgraded our SEO and I can credit it with saving our business in the first few months of the pandemic. We started getting more online orders from people locally looking for meat that we could no longer provide to our normal restaurant customers. The switch to e-commerce was scary, but our SEO campaign helped that side of our business grow and it's even changed the way we operate. We are grateful for all the success they've brought our business. We can't recommend Manta enough!

Tip for consumers:
They are great with transparency and what you'll be getting with your investment. They have people who truly care about local businesses and will help explain things in a way that anyone could understand.

Products used:
Website Design, Listings, and SEO

Service
Value
Quality
Thumbnail of user karenr1363
2 reviews
5 helpful votes
November 28th, 2020

I signed up after being called for several months by one of their salesmen. I explained that as a small business I couldn't justify $99 a month to manage my directory listings and he suggested I paid for just one month and then canceled, and promised that would be sufficient for my business to be listed on 60 sites. I paid and also provided all the info, links and text needed but was unable to add photos because they had technical issues on the site so nothing happened for 2 weeks until the issues were resolved. I canceled my account 2 weeks later before the next payment was due and by that time they had only managed to add my business to 3 sites and none of my info was complete and correct. I emailed several times without getting anything resolved, so I finally started a claim process through BBB. Manta responded with a full refund but the whole experience was a stressful waste of time. My advice is to stay well clear and create and maintain your business listings yourself.

Thumbnail of user johnf2461
1 review
2 helpful votes
August 14th, 2020

The site wasn't working and the responses I got from the customer service people may as well have been written in crayon. Pretty sure they were one step away from asking me to turn my computer off and then on again and try one more time.

Thumbnail of user vitaliyp13
2 reviews
3 helpful votes
June 14th, 2022
Verified purchase

Manta produces back links and other items on the web to increase your site's authority. I ran out of funds to continue the membership so I can only tell that they did create links that showed up on SEO tools.

Tip for consumers:
Manta was recommended to me by another SEO provider.

Service
Value
Quality
Thumbnail of user johnq58
16 reviews
81 helpful votes
December 3rd, 2018

WOW! I am blown away at how anyone would give money to any company that SPAMS as much as they do... I have also used the service and it was a complete waste. You get mostly just junk replies, they refuse to stop sending you SPAM... Overall the company just sucks!

Tip for consumers:
Don't use this site

Products used:
Leads.....Most are bogus

Service
Value
Quality
Thumbnail of user debr1103
1 review
1 helpful vote
July 14th, 2017

I have been trying to set up an online presence with the company. They don; t understand what needs to be fixed on profile and they delete the profile and no my site has 404 error for over 60 days now.
'

IMPOSSIBLE TO GET LIVE SUPPORT!

Thumbnail of user brentw466
1 review
1 helpful vote
August 22nd, 2022

Manta is amazing. I own a small business and previously had hired an SEO team that I worked with for six months. It was not the best experience. I have been working with Manta for almost 2 months and they have done more in that time than the previous team did at all. Téa, my contact is thorough, patient with my lack of tech term understanding (which is super important to me) and extremely quick to respond to emails and calls. I'd honestly give more stars if I could. As a small business owner, I don't have the luxury of excess capital to waste on poorly performing teams. Unfortunately that's been the case too many times. I feel wonderful about working with Manta and as my business grows, I plan for them to grow with me. If you own a small business…I can't recommend this team enough.

Service
Value
Quality
Thumbnail of user oscarq1
1 review
3 helpful votes
August 3rd, 2015

Don't waste your money with manta is the worst marketing company they told me I was going to have a mont for trial and they signed me up for six months and I never had a call tru them

Thumbnail of user aaronp521
1 review
0 helpful votes
October 11th, 2022

We are a Pool Cleaning, Maintenance and Repair company and we are so happy with the service provided to us by Manta. We didn't have success with our previous web design company and desperately needed a change. We thought we would give Manta a try and we are so excited that we did! Our Manta team is super responsive, lovely to chat with, extremely knowledgeable and efficient. They delivered an amazing website and brought our vision to life. They have also increased our on-line presence dramatically in just one month! We plan to work with Manta for many years to come.

Products used:
Web design services

Service
Value
Quality
Thumbnail of user sofyag
14 reviews
19 helpful votes
February 7th, 2014
Thumbnail of user christ1130
1 review
2 helpful votes
June 26th, 2013

I was skeptical on signing up but I am so glad I did. I use this website to both advertise my company and get address and people's names and titles. This is the only website that I found addresses for companies. REGISTER! I am using the free company register and I love it!

Thumbnail of user alang171
1 review
2 helpful votes
June 28th, 2018

Click here to unsubscribe? Why bother when they just keep coming at you? I've already done this 4 times and I'm still getting pestered by them. There should be a class action lawsuit to get them to leave us the hell alone.

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From the business

Our mission is to empower small businesses to achieve success.
Manta is one of the largest online resources dedicated to helping small businesses grow. Our mission is to empower small businesses to achieve their full potential and reach new customers by claiming their business online, implementing effective SEO, and by building and strengthening your brand. Manta delivers products, services, and educational opportunities that are effective, easy to understand, and geared to help small business owners become more competitive in their respective industries.
Millions of unique visitors search our Manta directory every month to find their local business needs through our comprehensive database for individual businesses, industry verticals, and geographic-specific listings.
With Manta, business owners can claim and customize their profile page to improve online visibility and marketability. And we do so much more. We offer a full digital suite, helping businesses to grow and gain more customers, sales and revenue, no matter where they are along their digital journey. The Manta team works hard to deliver articles, resources, and tools for small businesses to utilize for growth.
For more than 20 years, Manta has championed the small business by not only helping customers find them, but by helping businesses better connect with their customers.

Company Representative

Thumbnail of user krystinp2
Krystin P.
Typically responds within 7 hours

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3.0
13 reviews
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