• MailPix

MailPix

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Overview

MailPix has a rating of 1 star from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. MailPix ranks 343rd among Printing sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate MailPix?
Top Critical Review

“Horrible pfoducg”

Alice G.
8/11/21

Banner was missing half the wording and picture was too big on banner. Contacted customer service and they blamed me for poor results. This is the second product ordered through them and I am disappointed with both. Do Not order anything though THEM you will be disappointed!

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user aliceg231
1 review
0 helpful votes
August 11th, 2021

Banner was missing half the wording and picture was too big on banner. Contacted customer service and they blamed me for poor results. This is the second product ordered through them and I am disappointed with both. Do Not order anything though THEM you will be disappointed!

Tip for consumers:
Do not use their site. They are ripoffs

Products used:
Banner

Service
Value
Shipping
Returns
Quality
Thumbnail of user pennyo30
1 review
0 helpful votes
January 24th, 2021
Verified purchase

Please, do not purchase anything from this company. They are all lip service. I was so eager to get my pictures as I don't go out due to COVID. What a disappointment the tracking number goes to this site and NEVER changes!- I will now have to dispute it with my Credit card company.

Thumbnail of user vanessav319
1 review
0 helpful votes
December 7th, 2023

Do not buy anything from this website- when you make a purchase and don't finish your book in a certain timeframe, it expires and they steal your money.

Products used:
Photo book worth $80.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianneg109
1 review
0 helpful votes
December 14th, 2020

I ordered from the TODAY show. I ordered the picture puzzles using Mailbox online site Nov 22. Everything is done online, so it should be simple to print. I received an email a week after the order telling me they were shipped. Today is Dec 14th and I still haven't received them. Do they still send things Pony Express? Late delivery seems to be the norm for this company which is ridiculous because I PAID EXTRA FOR SHIPPING!

Thumbnail of user samanthab531
1 review
0 helpful votes
January 24th, 2021
Verified purchase

Purchased several puzzle vouchers from TODAY show promotion. Puzzles arrived super late and poor quality. I am really surprised the TODAY show promoted this company. Will not purchase from company again.

Thumbnail of user lyndag102
1 review
0 helpful votes
March 12th, 2021

Ordered a 1000 piece puzzle. Picture is distorted on the can, pieces are almost paper thin, pieces all cut the same shape, pieces DO NOT lock together so you bump it and they come apart. Terrible even for the TODAY show special price. Do NOT buy!

Thumbnail of user le163
1 review
0 helpful votes
November 19th, 2021

I was hung up on twice by two representatives and was told they're not any managers to speak with first name was Ann and the second name was Anna Marie. I believe it was the same person because she was rude as soon as I called back and told me I wasn't hung up on the phone was disconnects. My service was down for 3 days and I spoke to several representatives who said this was going to get escalated nothing happened at all. Then I was told they had a lot of customers so it really didn't matter about my one complaint of the services I'm paying for this was the worst customer service I every had in 47 years.

Service
Value
Quality
Thumbnail of user jh1176
1 review
0 helpful votes
July 20th, 2022

Mailmypix.com has taken money out my account four times this is definitely a scam I did not authorize those transactions!

Service
Value
Shipping
Returns
Quality
Thumbnail of user morganh193
1 review
0 helpful votes
December 17th, 2020

Do not order from this company! Ive been waiting over 15 days for an order and it hasn't even shipped. Zero communication and awful customer service. Order from a reputable company and save yourself headaches.

Thumbnail of user lakeshiam5
1 review
0 helpful votes
May 5th, 2021

Do not buy from this website. I ordered a graduation banner and once it arrived it looked very cheap and low quality. I would never purchase from this website again.

Tip for consumers:
Don't buy from this website. The banner that I purchased looked very cheap. I would not recommend buying from them.

Products used:
Banners

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruthe162
1 review
0 helpful votes
June 26th, 2020

My order was placed in the beginning of the month. We're at the end of the month and I haven't recieved pictures that I ordered for my daughters graduation party. This will be the last order I place with them.

Thumbnail of user cathyw136
1 review
0 helpful votes
August 29th, 2019

Got a Groupon for banner cost was 14.99, but did not know that mailpix charges an addition 15.00-17.00 depending on your order. Website is not user friendly, choices and colors are limited. Color of banner was washed out. Same banner ordered thru vistaprint was fine. Its not worth the trouble. To be honest they do not deserve even 1star, Its more like a negative 5

Thumbnail of user jakiah
1 review
0 helpful votes
July 23rd, 2018

This is the worst place to order from. I have been waiting to get pictures for over a month. I keep calling everyday and everyday I keep getting a different answer. The owner of the company is supposed to be Darnell barber and I have been trying unsuccessfully everyday to talk to him for a month and they have a different excuse. Please do not order form mailmypix. Its a fraud. The only reason I gave 1 star is because I had to.

Thumbnail of user mailpixs
1 review
0 helpful votes
September 10th, 2018

DO NOT ORDER ANYTHING FROM THEM!
Terrible company! But not only that, horrible quality!
When I first order, they forgot one of my orders and gave me $10 off coupon. Without any apology! Now that they forgot about my coupon and charged again!
Color tone was completely different from my original and again, they forgot how to apologize or how to print!

Thumbnail of user aprilh27
1 review
2 helpful votes
February 12th, 2016

I don't just mean it's slow. I mean you will NEVER. GET. YOUR. ORDER.
I waited 28 days before I started the complaint process. I saw my orders "in process" in my only like account, still, after almost a month and reached out to MailPix. I received an email receipt confirmation from Support. I waited 48 hours and received no response. I sent a second email. Again, the only response I received was an email receipt confirmation. I have reached out to PayPal to get my money back. Don't bother with this company when there are so many other excellent photo gift companies out there.

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