Livingsocial AU

STAY AWAY!

This company takes no accountability for the dodgy merchants it signs up for it's deals! Although the deals look great (and I will admit, some actually are great), they are usually start up companies, or companies struggling to make money (usually for a reason - they suck).

To give my own personal experience:
Purchased a voucher for a canvas print, claimed and ordered the item, after 2 months the item never showed. Couldn't get a response from the third party merchant, so went back to LivingSocial for advice. Instead of providing me a contact phone number, LivingSocial gave me the merchants Australian Business Number (ABN), which clearly they got from the website (it was the only number listed on the website).

LivingSocial failed to take any accountability for their dodgy merchant and told me that "as they had provided the voucher, they had fulfilled their part of the sale agreement". Visa disagreed and issued a reversal on LivingSocial so that I was able to receive a full refund.

Interestingly, almost a week after I received the chargeback, LivingSocial managed to "solve the issue" with the merchant and re-credited me also, DESPITE being told by me that I had solved the issue via my card issuer.

So now I'm left to deal with following up on my card holder dispute to give back the duplicated refund!

Overall, livingsocial are crap! Crap deals and even worse service! Just don't even bother, these reviews should be enough to show you WHY to avoid them!

Horrifying experience - took money for a deal and the restaurant was shut for the last month of the deal rendering the voucher useless. Upon enquiries to Livingsocial, their 'solution' was to tell me that they can't refund because the deal has closed. Ripoff merchants - stay away!

I made the mistake of ordering a knife sharpener through these people. "Special Deal... $80 or some such thing - reduced to $27" etc. After much delay, a dilapidated box arrived containing a machine that made a lot of noise but achieved nothing. A search of the box failed to reveal the manufacturing company or the country of origin. A search of the Living Social website also turned up a big fat zero when looking for a contact point to make a complaint. Not a deal... a rip off. Needless to say, I am now unsubscribed. I have also warned the girl who put me on to them and asked her to pass on the message. These sort of people give internet buying a bad name.