LiveNation

I had purchased Backstreet Boys concert tickets and the 3D collectors tickets to Rod Laver Arena in Melbourne, I still haven't received the 3D collectors tickets even after sending livenation several email enquiries. No response. I am so disappointed and heartbroken.

I purchased tickets for Ozzie Osborn in dec 2019. By Jan 2020 the tour was cancelled. Your website says you will refund in 30 days for cancellations. I have emailed and called for six months and no refund. I am waiting for over 300.00 dollars. The automated phone service refuses to give me customer service and disconnects me. It keeps saying I will receive refund 30 days after cancellation. This is false after 6 months I have no refund. I am contacting the attorney general and BBB about this matter

Ticketmaster sure seems to be utilizing bait and switch tactics and unethical business practices by charging such high fees that they dont reveal until the end of the transaction and only if you expand the cost breakdown. Costs aren't made clear up front and are extremely high sometimes nearly doubling ticket costs. Rediculous. Very disappointing.

I bought tickets to see Kim Petras for $341 through the Live Nation Website. Ticket Master charged my credit card. The concert was canceled or rescheduled. Ticket Master refused to refund me citing Live Nation's refusal.

Service was easy to get through had some difficulty with payment had to try multiple times before it would let me submit my payment. But overall was ok.

Tickets that were sold to me for thousands of dollars to the recent Joni Mitchell concert had NO view of the performance. I travelled from Australia to Washington State with Row 7 seats, only to find that our view of the performance was completely obscured by stage equipment. I have been told that because the event has passed, no refunds are possible. The most unethical company I have encountered. Just because you have a ticket don't expect to be able to actually see the show. Disgusting

Had rain delay. Started concert without notifying us all who sat in our car for 90 minutes, Don Henley was great but only played for one hour. No encore. Felt like he took our money and ran.

Your information on website and overall is lame! I can't find anywhere to see if my ticket requires a rental chair. No return response and no one answers. No refund for the chair rental I don't need and customer service bot is no help. Never will I use this lame service again.

My 16 year old son and I attended the Roxy Ann theater on June 19th 2023. My son got in the pit and was punched in the guts and ended up throwing up so they removed him from the entire concert without my consent. Not to mention the premium parking that you pay for wasn't even open until they opened the doors so how how can you park in your premium parking when it ain't open! I would like a refund! That is my kid sitting with some homeless man because staff kicked him out mind you he is 16 years old

I have 2 concerts in my area coming that I would like to go see. I've received pre-sale codes to purchase tickets to both. I keep receiving multiple errors trying to purchase these tickets. Literally have been trying off and on for 7 hours. From my desktop computer both Edge and Chrome, their app and a laptop. EVERYTHING comes up empty handed with a error message "it's not you, it's us." "Can't purchase from this device." I'll get to the payment screen but it's greyed out and I can't put my card # in. JUST HORRIBLE EXPERIENCE!

Booked tickets for Eric Church and waited in traffic on Friday night for over 6 hours! Just four miles from the campground. Your fake security did nothing but block traffic. We spoke to people at the campground who carry and brought their personal gun to leave in their car. Dogs did not detect this. Since they can't keep anything organized, safe or enjoyable we didn't even stay for the concert. So bummed! And out over $400! I'll never book with Live Nation again.

We took my friends 90 year old mother to see Tim Mcgraw at Blossom Music Center in Cuyahoga Falls, Ohio last night. Live Nation ruined the event for us. They refused to take her in the golf cart from the parki lot into venue. She was forcedTo walk the 300 yards to get in. Meanwhile, Live Nation staff were hauling each other around back & forth to harass the crowd on the way in with their petty rules! This company blows! Same treatment on the way out! Will never attend another show hosted by Live Nation. Fun sucking idiots!

Live nation ph is the worst organizer! How ugly their system is! How pity to all the people who attend the concert, give us justice is live nation ph! Shame on you! This organization is so slow to give an updates! Bokya live nation ph! Before you can even finish the strapping, it will took us 6hrs, imagine it`s very hot, then you make the people line up, then the queue is so $#*!ing slow, it looks like it doesn't move, and what's worse is that Carats themselves organized the queue because the staff didn't take care of it. And if you are disabled, do you still need to criticize someone? Just because he/she doesn't using a wheelchair Like hello? LNPH not all people that are disabled need a wheelchair, it's like you didn't do grade 2! Many more people passed out because of the heat, then when people asked for water refills, the staff doesn't want to gave them! They only gave when they see Sebongs gave water for all because someone just passed out! Then it looks like they are not even prepared they are lacked of everything jusko! You can't even find where is the lost and found section, theyre also lacked of enough staff to accommodate people inside the stadium. Are you ready like that Live Nation PH? You are not like that in other fandoms but in carats you are terrible!Live Nation is really terrible jusko! Philconcerts is way better than you LNPH! Magsara na lang kayo!

I filtered my tickets to ONLY show Meet & Greet tickets. I chose my seats based on this filter. The tickets stated they were "VIP" and I believed this meant they were what I chose in the filter which was the Meet & Greet. I made my purchase months before the concert. I started receiving emails for "Your VIP Tickets", and instructions to download them, show them upon arrival, which gate to go in, and so on. I assumed all was as it should be, and the only reason I'm giving 2 stars is because I should have thought something was up when I didn't get instructions for the Meet & Greet. But how shady is that to give the option to specifically filter out all tickets except the Meet & Greet package, then show that this package includes seats within the first 10 rows, the M&G, etc. I add them to my cart, but didn't realize the name of the package went from "VIP Meet & Greet Package" to "VIP Merchandise Package", and they both were the SAME price. WHY WOULD I PAY $730 FOR MERCH? I paid $730 for the experience of meeting one of my favorite entertainers. Live Nation/Ticketmaster won't do anything about it. Beware of their shady practices. You think you are purchasing exactly what they show you, but by the time your card is run, you didn't purchase what you thought. They have a monopoly on the industry, so WTF are we supposed to do about it? Shady practices.

I bought tickets to Club Renaissance several months in advance of the Beyonce concert in Las Vegas, NV. I AM currently writing my review from a line where they cannot verify my identity AND it is the fourth place I was told to go by staff members. It is more than one hour past the show start time and in sitting outside.

This is the most horrible experience I've had. In for not need to spend thousands of dollars for this.

Beyonce and all other artists. Please do your fans better than this.

I purchased 2 tickets and reserved 2 seats to see Rod Stewart at PNC Art. They overbooked! There were no seats left. It was totally insane. 100's of people standing no where to go. I had no choice except to leave. What a hugh disappointment. I purchased my tickets 6 months in advance for my sister's birthday. I can't express enough how much we were disappointment. NEVER AGAIN!

Never will I ever purchase any ticket from live nation. The fact that I paid over $450 for a vip merch package ticket for the smashing pumpkins concert that was held 08/24/203 to then not receive any of what was promised on my ticket is completely outrageous. I literally missed most of the show trying to ask employees at the venue which was the PNC arts center in NJ to be directed to many different merch stands that had nothing to do with my ticket to then finally be told to email the company and see if they can do something. So I get to emailing them about my situation to then be told we can't mail you your merchandise after the show n pretty much just told me to eff off to now I will forever not purchase a ticket from their let alone an expensive package because you like to cheat your customers

Very disappointed. Got tickets for the Jack Johnson's Performance that was cancelled half way. The company did not exchange the tickets to his other concert the night after despite still having venue capacity or even a half refund. Never again will buy concerts from Live Nation.

My contact with Live Nation has been a most satisfying experience. I am sorry to hear that there has been some unpleasant reports but trust me, they were so professional with me I am almost lost for words in todays todays climate of companies taking people's money and not providing the services at professional level. The employee let's just call them (M) treated me with respect first and foremost. Neither of us played the blame game got right down to the business at hand. After a short conversation as they verified things I explained I was told my tickets were valid and although not the normal policy I would get them in the mail in a few days but they were actually expressed to me. Thank you for your courtesy and professionalism. No more pins and needles about the Show I'm to attend.

Of late, every time I purchase tickets on the first day of on sale I find better tickets released within a month. And I am not just talking the last minute releases. Why even try to get them on the first day? Such a game. Today they released better isle seats all the way up the sections which they obviously held back on to later entice those who really were not as into going. If and if you called to get those better seats, they charge you for the change. Not cool.

The Nas and Wu-Tang concert on 9/7/22 was by far the most organized event ever! The parking pass lot was well organized and the parking directors were friendly and made sure everyone knew which way to go. The workers addressed all questions and all concerns where needed. We liked the fact that they told us to enjoy the show and were generally happy to help. As for the actual event, it was GREAT! The acoustics were phenominal under the Pavillion area! The stage and performers were well organized and lit up! There were no bugs biting us at no point during the event and the food was great! My only complaint was that the souvenirs were ridiculously priced. This is our first Live Nation event. As long as they are like this we will return! Thank you for hosting GREAT time!

After checking all websites including Santana.com no mention of cancelation for the Ruoff venue July 8th. So we drove down from Chicago. After the EW&F ended they announced Santana postponed. Bull$#*!, they knew he would not be there so all had to go and enter. No refund offered because it's not canceled. Live Nation knew he would not be there. Never posted anything. So now we have a hotel that we would have to reserve, drive down again spending gas.
Bull$#*! all the way.

I have a rather bad experience ordering tickets for an Ed Sheeran concert. The delivery took over a month, and no way to return the tickets in case of an emergency. It is also not allowed to sell them. Would not recommend