241 Reviews for LiveCareer
▼ Sort by: recent
Spent 40 minutes making my "free" resume just to find out that I can't even print it unless I pay. What a waste of my time.
This $#*!ing website charged me for 12 months. I just realized that I was being charged on my AmEx for something that I never used. The last time I used this website was to make a resume for my Technical Writing class for a trial period of $3. It's weird that nobody seems to be interested about the voice of these many people who were cheated by this cheap money making act. They took more than $400 from mt credit card. Be aware folks! $#*! LIVECAREER.COM!
In July I needed to update my resume. I found your site and completed the task. I did not realize that I would be paying for this for the last 7 months. And who needs to update your resume EVERY month. That is a scam. When I finally realized the amount was taken out of my account, I went to my bank to inquire. They had a heck of a time finding the phone number as if this company does not want to be found. They cheated me. I would never recommend this to anyone.
they lure you in with a low initial price then don't tell you that once that trial time is up they are going to charge $40.00 per month.
This website is such a scam! I signed up for a 14 day trial for $1.95, and of course they signed me up (without telling me) for recurring monthly charges of $40! I messaged with the woman, Diorella from LiveCareer and she claims in the confirmation email and on their website it is stated that they will continue to charge. Which of course is untrue because I never would have signed up for that. Its frustrating that a company supposedly trying to help someone who is already unemployed takes advantage and puts them even more in the financial hole. On top of it, I didn't even use the resume I made on their website because it looked horrible. Terrible, terrible, terrible!
The fact that Live Career has an employee(s) who spends time responding to hundreds of complaints with the better bureau and on forums like this rather than addressing the complaints by clearly stating their fee structure BEFORE the user invests time creating a resume and tries to print it says it all. The pages available to "nonmembers" use the word free repeatedly. The fact that you may have to pay for anything is not stated until you get to the print dialog box. If you try all of the several print options you will find you can print a plain text resume for free. So are they hoping to mislead you, or do they just have the worst web designers and quality control possible?
$#*! off "Anna B". This is by far one of the biggest rip off, scamming, piece of $#*! websites I've ever came across.
I had the same exact situation as the previous poster. I know I canceled but never received a confirmation. I also find it suspicious that a recurring billing site does not send monthly notifications of your service continuing - part of the scam to keep you oblivious if you're not verifying your monthly checking account statements.
I sent the information to my bank as a fraud complaint after reading the other messages here.
This is a real scam. free there is nothing free read my email trail and see for yourself how they will bill your credit card monthly of 34.00 and then you try and recover your money. they are a scam dont use your credit card dont use this site.
they billed me for 10 months prior to me picking this up on the credit card.
the card was used for the $1 free trial. see response saying i never used their site and it was evident that i had not used the site for 10 months but they kept billing me and billing me. what a company the next step is to report this to the fraud office as a scam so they are aware of this and more people can read about this mis-representation.so paid for ten months non use they credited 3.
beware scam scam scam
Thank you for contacting LiveCareer Customer Service.
We have already refunded you 1 of these transactions for $34.95
Since our policy is stated in several places on our site, and we do require that you cancel within the trial period, we do not normally issue refunds for users that fail to cancel their accounts. But in reviewing your case, we have agreed to make an exception, and issue you additional 2 refunds each in the amount of $34.95. You will see this amount back to your account within the next 2-3 business days.
THIS SITE IS A SCAM--- PLAN AND SIMPLE...
I USED THERE SERVICES AND CANCELLED AFTER THE TRAIL, THEN NEEDED TO REVISE MY RESUME AND PAYED TO DO SO.
I THEN DELETED THE ACCOUNT... 7 MNS LATER I HAVE BEEN CHARGED FOR THE 34.96... WHEN I CALLED THEY SAID EVEN THOUGH THE ACCOUNT WAS CANCELLED AND DELETE THE SUBSCRIBTION CANCELLATION EMAIL WAS NEVER SENT... SO I WAS NOT ABLE TO RECIEVE A REFUND FOR ALL THE CHARGES... and before she agreed to cancel my account for the future --she charged me for the current month while I was on the phone with her... I happened to have my back account open to reference the dates of previous charges while we spoke and watched it happen... and threw a fit.. that one I was able to receive a refund for...this place is a $#*! hole of a business... I would use them if your were my last resort!!! STEER CLEAR!!!
I too wish I had read more about this before I had them help with a resume that I had the state of Florida's job assistant area already help me with.
The site claimed to offer free resumes so I created one only to find out when I went to print it that it would cost $1.95. Since I had spent the time to make it and the price wasn't that much I went ahead and payed. The surprise came 2 weeks later when my account was charged $39.80 for a subscription I was unaware I had signed up for. I cancelled the subscription immediately and asked for a refund of the $39.80. They cancelled the subscription but it remains to be seen if I will get my money back. If not that was a very expensive resume.
This was my first resume. I was lured in by the advertisement of "free resume builder", then realized if you want to print, it costs $1.95 for a two week trial, then $9.95 PER WEEK if you don't cancel. So I thought if I forget to cancel, at least it will only be a $10 charge, then I will cancel...WRONG!!!!! Two weeks later, I am charged $39.80 for a month!!! I received 3 emails the day I set up my account and heard nothing from them after that. Not even an email congratulating me on purchasing a month subscription. When I called customer service, I was reminded that it was my fault for not cancelling on time. I think that the way they advertise is wrong and deceptive. Most people who need this service don't have $40 a month to waste. Its obvious this company is here ONLY to rip people off. I would have paid $15 for that resume and been ok because it was helpful... but the way they advertise for $9.95 per week... is just down right deceitful and disgusts me. its WRONG WRONG WRONG!!!!!
What a scam! My daughter recently needed a resume and as it said "free resume builder" we decided to go ahead. After spending an hour or so working on this resume, it then said that for $1.95 to save. I told her yes because it would probably be worth it and $1.95 is not much anyway. 5 months later and have only just realised they have been charging me close to $40 a month for the privilege of what? I had no idea. What a fraud. Am so angry. Should have read this first!
This company is the biggest rip off I'm like a lot of people ripped off ,I spent all morning on this supposedly free CV writer to find at the end it cost £1.95 which I was not happy about but thought ah well I'll pay it now I've put all this time in it. Then I was charged 22.95 this month when I went on chat I got a sharp answer telling me I hadn't read the subscription correctly .Hopefully its been cancelled. Watch out everybody
Oh Man I just got Scammed. I don't why I didn't look up at reviews before I used this site. First of all I thought it was free, then I had to pay $1 for the resume and subscribed. They charged me 39 something dollars. I wanna kill somebody and I will get my money back. Somebody needs to stop these thieves.
livecareer.com is a disgusting company, that believes $40 a month for a resume and cover letter ‘helper’ is an appropriate charge. They are the company everyone fears, for they wheel you in with no mention of cash. After you build the resume, all of a sudden it is two dollars for a two week trial. Ok, not so bad, two dollars to download a decent resume. But if you don’t cancel what is called a TWO WEEK TRIAL, all of a sudden it gets shoved into a full subscription. $40 a month. Do you get customer service? No, you get to call some out of country center, where they read scripts in bad English. Do you get help from writers for FORTY DOLLARS A MONTH? No, that is an extra charge. If you were smart enough to look up the companies rating before dealing with them, congrats. Don’t be retarded like I was, by thinking they won’t screw you in the fine print.
OMG! I wish my daughter and her husband had read all of these reviews before they decided to use this scam artist's site. I'm glad I don't have "Anna B."'s job to answer all of these terrible reviews. I thought I had a chance to get a refund for 3 months of being charged $34.95 before I read these reviews. Wow. How does one put a stop to these fraudulent on-line companies. I don't even have to write my experience with this money-sucking company...the reviews are all the same as mine. Wow.
I used there site to build a resume for my wife and it was very helpful. What I didn't realize is that I was signing up for a monthly subscription to build a resume. (other then a resume writer who would need this?) Unfortunately I just realized today that I have being charged for months. Operators are rude and basically blame me. Stay away.
You obviously have a flawed product based upon the many negative responses that have been posted, yet you continue to argue with your customers that it is their fault they didn't notice the subscription service fee information. If you indeed have a legitimate business, as you insist you do, then address the misleading aspects of your business proposition. I might even then become a customer. Failure on your part to address this problem suggests insincerity at best and fraudulent deception at worst.
After spending all morning building a resume I attempted to pay (yes, wasn't too happy after it said it was free but didn't want to waste my work) but could not download resume, and then could not access resume at all. I spent an hour with 3 different "help" people who kept giving me dumb advice and were not able to solve my problem, and I think made it worse. Eventually gave up an accepted fact I wasted a morning's work. Luckily my credit card info never went through.
This is a scam website which takes money from your bank despite being unauthorized. Avoid like the plague.
Spoke with Chie. She put me on hold for 39 minutes. This site is a full SCAM. Please tell your friends and family A SCAM. If I had to listen to CHIE any longer telling me how sorry she was but could not do a thing for me financially. Ridiculous
The funny thing is that I was terrified about signing up with this company after reading some of the negative reviews. HOWEVER, without looking the site over I saw FIVE ways to cancel this membership - including a self terminate feature that was written on my confirmation of payment email. It is literally posted on every page "NEED TO CANCEL" it's everywhere. The great thing is they don't require a phone call to do it either. Had that been the case I would NOT have signed up that you can be 110% positive of.
After looking at these posts I can only ask one question CAN'T YOU READ PEOPLE??? They offer cancellation EVERYWHERE on this site -
The big problem here is people are lazy and DON'T READ what is written. Expecting everything on the net to be free is a reflection of YOU. Nothing is hidden here whatsoever. Look down at the other positive posts those people can read. And it's NOT in any "hidden misleading" print it's everywhere including my purchase email.
If you don't believe me go look for yourself.
About the service: I like the resume builder A LOT. It is one of the better ones out there and YES you have to sign up inorder to download it. I did not know that until I tried to do it. They kind of give the impression that the whole boat is free but it's not. But what quality service or program is free? Many of the other free resume builder sites stink and are very limited. There are a few things I would add to this sites resume editor but it's good for what it is.
I did this resume for a friend and it was well worth the 2 bucks to get it in format and clean. Saved me lots of time.
This site based on what some of these people are saying is Not a scam.
Personally, I am happy with it and YES you can cancel anytime. The ONLY option they don't offer to a customer with regards to cancelling is by telekinesis. Otherwise call, chat, email, self terminate in your account options and you are out...
If you are job hunting give it a try. I am using the 14 day trial and I "might" keep it for a month to help out my friend otherwise I'll self terminate my account.
NOTE: HOWEVER, If I do get changed again after I cancel I'll be back here to tell ya'll about it for sure. And as nice as I was with this review I'll slam them with a horrible review. Stay tuned...
SCAM SITE. They say FREE resume builder, but ofcourse only the building part is free. The part where you download or print it requires payment of 1 dollar. And after a convenient 2 weeks they are in their offices rubbing their hands waiting to charge you 40 dollars for each month in the hopes of you forgetting you were forced to subscribe to pay for that one time resume you spent a few hours on but could not print. Use this site if you like paying 40 dollars for nothing. It will help the site fund its payment to google to display it as top result every time. America has really gone to hell. greedy f*ckers.
DON'T EVER USE THIS SITE! IT'S A SCAM!! I bought the 14 day trail for three dollars, but I was lucky and caught onto the "monthly renewal" scam. So I called a week after purchasing my resume and cancelled it. Then I check my bank statement and see a 35 dollar charge! I called and couldn't get a hold of anyone. FINALLY, I was able to reach someone. I explained that I had already cancelled my account but I was still being charged. The lady was so rude and disrespectful. She said that her records don't show it as cancelled, so I MUST BE LYING!! I demanded that she cancel my account and that I wanted a refund. She told me I wasn't going to get a refund and hung up on me. I finally canceled my account again through their live chat service but I am beyond furious with this. It's such a scam and I will be contacting authorities as well as my brother, who is an attorney. This company is not going to get away with this.
don't you ever use it. they just steal your money. they charged me $2 dollars to use their service for 7 days and after that they started charging me $ 35 dollars per month.
TOTAL SCAM!!! All their pricing is hidden and they make it seem like they will only charge you 9.95 after the 14 day period, but they just word it differently so some people do not recognize it as 38 dollars a month. MAKE IT CLEAR!!!! DO NOT BE SNEAKY by putting in BOLD the (9.95) and then the (/week) sign. That is clearly trying to trick buyers. I still am fighting to get my money back and I will. SCAMMING INNOCENT PEOPLE SO YOU CAN EARN MONEY IS PATHETIC!
This was a scam site. They charged me 1.99 to view a cover letter then came back and charged me recurring $35.80 per month. There was no confirmation sent and they had my email address. I had to argue with them to get a cancellation and a credit from my credit card company. They suck!!!!!
They are THIEVES. They put a fine print SCAM where they put in big letters "14 DAY TRIAL, $1.95" and then in fine print put "by paying for this trial you are allowing us to auto-renew you into $35 a month". OBVIOUSLY, their entire intention is to SCAM you. Who needs a subscription to a resume website? How often do you make a resume? SCAM. Sad, pathetic company that has to scam people out of money.
There are a lot of negative posts about this site, From my experience, they are by people who are too stupid to survive without warning labels. The site clearly tells you(multiple times) that after 14 days it will automatically renew. If you are surprised by your account being charged by this site, it will take more then a well written resume for you to land a decent job.
I was very pleased with the service. When I initially paid the $1.95 charge, they clearly stated that the subscription must be cancelled within 14 days or my account would automatically be charged $39.80 every four weeks. I cancelled the subscription online within the 14 day time frame and am happy to report I had absolutely no problem in doing so. I was also provided a confirmation stating my subscription has been cancelled and also given a cancellation confirmation number. I have printed this for my records.
Just another greedy company designed to take customer's money. The service they provided was not good at all. If you give them your credit/debit card number, they will use it in disgusting ways. Don't fall for it!
They are a joke of a company that makes most of its money its customers not reading the fine print of a confirmation email. They say $1.95 for 14 days but charge 35. If you don't cancel the membership and its hidden in the deep in the confirm.ation email, not even the initial offer. Not even that helpful with your resume either
THIEVES, FRAUDSTERS, CRIMINALS!!! Don't ever give this website payment details, they will steal money from your account!! They do not tell you that they will charge you for their "free" resume/cover letter builder until you try to print or save it. Then they will charge you USD$1.95 for a 14day "trial period". At no time do they ever tell you that they will keep your credit card details and charge you USD$34.95 every 4wks after that. THEY WILL NOT ASK YOUR PERMISSION OR AUTHORISATION BEFORE STEALING MONEY FROM YOU, you will need to cancel your credit card. I have now read other reviews here and see that even after a phone call to cancel an unauthorised subscription LiveCareer have continued to FRAUDULENTLY STEAL MONEY from people... CRIMINALS!!! Anyone in the US should report them to their credit card company and to their local police, and fraud office. STOP THESE CRIMINAL THIEVES!!!!!!
I built my son a resume and paid the initial fee. I thought I had canceled the subscription for service (according to live career rep. I did not) but realized they billed my card for a $1.19 intl. service charge and $39.80 for a recurring payment for service. I contacted rep from live career and was told I didn't cancel subscription, the debit from my card was valid and why don't I just take advantage of having their service. I told rep I must have made a mistake and not canceled but if they could help me solve the issue by canceling service and refunding my money. I also told them I have used their site to build my resume, my daughters and sons but since they refuse to give my money back I will not be using their service anymore. My answer was again... the charge to my account was valid and that my subscription will be canceled.
Poor customer service... I was a recurring customer but no more...hopefully I will not be charged again...AVOID THIS SITE!!!!!
SCAM!!! I tried this website for a "free" resume builder. It took a lot longer than I anticipated. However, I was pleased with the result. I did not think it was worth the fee. But, I decided that a one-time fee of $34.95 wasn't too bad. I logged on to their website on 12-10-2013 after receiving the $34.95 charge and camcelled my subscription. I noticed on 1-10-2014 that I was charged again. I called to cancel it. They claim that is has now been cancelled. They will NOT refund the second charge even though I told them I had cancelled it the month before. I do not recommend this service!
Is it even possible to give no stars! Total waste of time. I was researching how to build a resume when I found this site that said I could build one for "FREE" I then spent hours doing just that only to find out that they wanted to charge me. wt...! so I copied and pasted what I did do and redit into a word document on my own computer. Total time 4.5 hours. Even though I kept the "Free" resume on their site I get nothing but rehashed job posting pulled from other sites, none of which even come close to what's on my resume! Again WT...! Eventually I deleted the resume and deleted the account.
NOTE: there are so many scam sites out there now preying on the unemployed to part with their precious funds all promising to help you find work. HAHAHAHA. You have better luck spending your time researching companies you do want to work for and applying to them directly. Takes as much time as these other presumed job sites all of which seem to post the same jobs anyway. Just remember you should never have to pay anyone to send you job listings. There are enough ways to find them online through reputable venues.
THEY WILL TAKE MONEY FROM YOUR ACCOUNT.
The service is very helpful and I appreciated the resume formats etc, BUT they are very sneaky. They charge an initial $1.95 to your account and then after the 14 day trial period they will "renew" your subscription "hassle-free" for $34.95 UNLESS you cancel your subscription within those 14 days
When I saw the charge on my credit card I called them immediately and complained. Two of their suctomer service representatives hung up on me until the third one put in a Refund Request for me. I'm still waiting to hear back....
DO NOT USE THIS WEBSITE! THEY ARE A TOTAL SCAM AND WILL TAKE OUT MONEY FROM YOUR ACCOUNT WITHOUT YOUR AUTHORIZATION.
I purchased a one time resume for 3.95 and then they continued to deduct 34.95 per month as a recurring charge that I never authorized. When I talked to the representative she refused to credit my account stating that I recieved an e-mail stating that they would be deducting 34.95 per month. I NEVER received an e-mail stating this. I will be reporting this site on every web site I can access.
SCAMMERS...Just got off the phone with the most disrespectful woman ever. I paid the $34.95 when I set up the account, after 1 week, called and had membership canceled because I no longer needed the service, then a month later, I get another charge for $34.95 after I have already had account canceled. The awful lady told me that I was lying about calling & canceling & that they would not refund my last $34.95 back to me!!! Are you $#*!ing kidding me!!! I will be reporting them to the BBB & contacting my bank.. BEWARE SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Horrible ! Do not give them your credit card information. Even if you cancel before the grace period, they will still continue to charge your credit card & they won't refund your money.
PLEASE DO NOT LET THESE PEOPLE TAKE YOUR MONEY!!!! THEY DO NOT REFUND ANYTHING YOU WILL VIEW AS A MISTAKE AND BELIEVE ME, YOU WILL LOSE YOUR MONEY !!!!!! I TRIED TO CANCEL WITH THE ON LINE FEATURE THEY SPEAK OF BECAUSE I HAD A SET REMINDER ON MY PHONE TO CANCEL IF I DID NOT USE IT AND I COULDNT CANCEL THAT WAY, NOR COULD I GET ANYONE ON LINE BECAUSE IT WAS SUNDAY. THE VERY NEXT MORNING I CALLED TO CANCEL AND OF COURSE THEY CHARGED ME AND WOULD NOT GIVE ME A REFUND. THIS IS A SCAM!!!!
I signed up for the $2.00 14-day membership, but they charged me an additional $34.95 for I have no idea what
Initially, I thought this company stole my money. They did give me the impression that I pay 7. 50 per month for a service and can cancel anytime, but took 95. 40 from my credit card for a yearly (rather than monthly) subscription. I felt as if I was lied to. However, I called them this morning, and someone picked up the phone in less than two full rings. The lady I spoke to was EXCELLENT. She was kind, and very understanding. She downgraded my subscription, and refunded me 93 dollars. This company is not as bad as first impressions might indicate. I say give them a try. You will hate how the rates are sold to you, but you will love the service.
Been a member for the past three months and this is by far the worst service I have ever paid for. Their formatting is complicated and is not compatible with MS Word. Their customer online is $#*!ty and even worse over the phone. I demanded a refund for last months payment and the $#*! told me impossible so i demanded to speak to a manager and after her telling me that i would receive the same answer I about lost my patients. I was placed on hold for a few minutes only to have the same person come back and tell me that my money was refunded. This is far from the professional company that I expected and would not recommend this $#*!ty service to anyone. My advice is to google resumes and copy their format bc its the same $#*! they have on the site that u pay $35 a month for. They dont even deserve a star. wish I would have read the reviews 1st!!
****FRAUD ALERT**** I visted the .co.uk site and got scammed too. I have now passed the details of this company on to Action Fraud. I am tracing the company owners and will post details here including their home addresses and phone numbers. Luckily they are based in the UK as I am. They are going to get a surprise.
I paid to make one resume. But didn't see that the fine print said that they would charge me each month extra I got 43.50 taken out of my account. This site SHOULD NOT be used EVER. They did not send me an email to let me know of this charge nothing.
Related Articles and Tips
Jobs are hard to come by. Unfortunately, job-related scams are not. We’re here to help you avoid adding insult to injury...