• LightInDreaming

Overview

LightInDreaming has a rating of 4.36 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInDreaming most frequently mention wedding dress, and customer service. LightInDreaming ranks 35th among Wedding Dresses sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
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What reviewers want you to know

Positive highlights

  • I purchased my Wedding Dress fromm lightindreaming, I was satisfied my dress is absolutely Gorgeous

Critical highlights

No critical highlights yet

How would you rate LightInDreaming?
Top Positive Review

“Good Dresses, Good Service”

Kylie B.
9/26/15

I ordered a wedding dress on lightindreaming.com about 2 months ago and received it exactly as promised to the day. I am no seamstress but the quality and workmanship seems very good and I asked for a modification which they did at no extra cost. The fabric is much heavier than I had thought it would be and the lace sequin over dress is very delicate and pretty. I hope my review can help others.

Top Critical Review

“Scam website”

Jian P.
7/21/15

I bought a dress from them and it doesn't match the details on the photo. It didn't fit well despite providing them with my measurements. I tried contacting them but they did not reply my messages nor did they answer my phone calls. The dress I received was also a little dirty upon arrival.

Reviews (36)

Rating

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Reviews that mention popular keywords

wedding dress (15)
Thumbnail of user kylieb7
1 review
1 helpful vote
September 26th, 2015

I ordered a wedding dress on lightindreaming.com about 2 months ago and received it exactly as promised to the day. I am no seamstress but the quality and workmanship seems very good and I asked for a modification which they did at no extra cost. The fabric is much heavier than I had thought it would be and the lace sequin over dress is very delicate and pretty. I hope my review can help others.

Thumbnail of user mikel227
1 review
1 helpful vote
February 4th, 2016

I had an excellent experience with Lidress! They had beautiful dresses, ( and many) to choose from. They were excellent and prompt in returning my email questions as well. Shipping was very fast as stated... all around, I would HIGHLY recommend this site!

Thumbnail of user whitneyb11
1 review
1 helpful vote
September 16th, 2015

I ordered my wedding dress and flower girls dresses from lightindreaming. Everything fit perfectly. The dresses were beautiful! Everything was exactly what I expected. And there are free shipping to US. I will use lightindreaming again. I can't express with words how beautiful it all turned out.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shilpis2
1 review
0 helpful votes
October 1st, 2015

Initially I encountered a problem in returning two dresses I had bought from this site, after leaving a negative review I was contacted by a staff member from lightindreaming.com company who not only solved my problem but made an exception for me to have my refund the moment I shipped back the dresses. I am now extremely happy with my experience with this website, and will love to continue to use it and recommend it to friends and family.

Thumbnail of user lunam4
1 review
0 helpful votes
November 23rd, 2015

Like I lot of people I was dubious about ordering from China. I needn't have worried. My dress has just arrived and it's stunning. Exactly as the picture. The girls on the live chat were so helpful with ordering the dress and extra material for my hat. So pleased. As like most people I'm on a fixed budget and wanted to look the best that I could with the amount of money that I had to spend and now I will.

Thumbnail of user kadys1
1 review
0 helpful votes
January 11th, 2016

This is very convenience website or company to order wedding dresses. Customer service is very honour. I got the right dress because of a good customer service. The dress is good more than i expected and very happy about that and good value for money aswell.

Thumbnail of user janettec10
1 review
1 helpful vote
November 20th, 2015

My dress just arrived today, and its a wonderful dress! Thank you lightindreaming for a wonderful job. I love the design, great quality and a quick delivery. Dont hesitate shopping here.
For people who gets to pay the custom when the dress arrive, its pretty normal in Europe, the price vary depending on the delivery company, but it is stilla pretty great deal than getting a dress in local shops in Madrid. I recommend lightindreaming because its the only place I found on the net with such a good quality dresses and good service

Thumbnail of user elizabethh83
1 review
1 helpful vote
December 25th, 2015

I ordered my Wedding dress from Light in dreaming about 21 days ago. It has just arrived and I can honestly say I am completely satisfied with the dress. Quality of the fabric is amazing! I am so satisfied that I will buy bridesmaid attire from them. Thank you for excellent service.

Thumbnail of user allisona7
1 review
0 helpful votes
September 30th, 2015

When I received my wedding dress it was about 2" too big in the bustline and 2" too long in the length. I contacted Amy in customer service and she explained that it would be less expensive for me to get my dress altered here send the receipt to lightindreaming and they would credit my account. They kept in constant contact with me throughout my dilemma and resolved the issue professionally and quickly. I am so glad I picked my wedding dress from your company. It is so perfect and everything I hoped it would be.

Thumbnail of user leahr7
2 reviews
1 helpful vote
October 29th, 2015

Ordered a few things here with free shipping, loved the little black dress. Just like the site.

Thumbnail of user tiffanyc18
1 review
11 helpful votes
August 27th, 2014

I ordered a ball gown style wedding dress from lightindreaming.com even after reading the horrible reviews because the price was fantastic, not to mention the dress was beautiful; and I must say, I was extremely afraid of what I would find when it arrived at my doorstep... HOWEVER! When it arrived, the dress was GORGEOUS! And it was almost EXACTLY how the picture showed it. Thank you lightindreaming!

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenc87
1 review
0 helpful votes
September 28th, 2015

I bought a wedding dress from lightindreaming.com and just needed a minor alteration due to my size. The tailor who altered my dress was amazed at the quality. I was just lucky that my dress was incredible and I'm glad I didn't spend more than a couple of hundred on it.
I saved a lot of money on my wedding dress by buying online. ;)

Thumbnail of user patcharawadees
2 reviews
0 helpful votes
October 27th, 2015

I ordered a dress for a family wedding after many days hesitating whether I might buy it from a shop or doing it online. I wanted my dress custom size in royal blue color although it was very difficult to imagine a grey dress in a different colour. It took only two weeks to arrive home since my order. Everything is right: the colour, the size, the quality, the details and the high finish. I'm excited looking forward to wearing it.
Thanks for the information, the organisation and the manufacturing.

Thumbnail of user mikaylab
1 review
6 helpful votes
September 17th, 2014

No trouble shopping with amazing dress! I recently purchased a dress for my wedding and I could not be more excited. The dress is so gorgeous! The size is fit me and the color is exactly what I wanted! It looks exactly same as the pictures. Then top it all off with an amazing price and very fast shipping... Can we say WINNER! I will purchase more items from the site! Hail to Lightindreaming!

Tip for consumers:
select the customer size measurements. it will fit you very well.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennifern38
1 review
0 helpful votes
October 20th, 2015

I am extremely delighted with the beautiful custom made dress lightindreaming had made for me. I love the dress so much that I know my friends will love it too. It fits me so well it really looks good on me. I feel so good wearing it and would love for my friends and family to see it on me. One could also easily tell the high quality of the dress. It is very neatly sewn and just love how the tailor made it so.

I am completely satisfied and also very highly impressed by lightindreaming quality product - my custom made dress. Its Chat Live representatives and later Bella Chen and Susan Gu, the Customer representatives who continuously kept communicating with me through email while work was in progress and especially suggesting to redo my measurement using the lightindreaming Measurement Guide, had helped make my order come as I had expected. Thanks to all of them who took really good care of me. Lightindreaming should be proud of them. They did an excellent job attending to me, so I will be one of your return customers.

Thumbnail of user whitneyb14
3 reviews
3 helpful votes
December 18th, 2015

I really love this website because they are truth and the quality was good. I ordered my wedding dress from them and really good quality and fast shipping it took 4 or 5 days to KSA.
Thanks very much

Thumbnail of user melissaf25
2 reviews
1 helpful vote
November 5th, 2015

I had my first online experience recently with lightindreaming. I made a mistake on my purchase, and when I contacted the customer service team, they resovled the issue very patiently. They took care of everything from ordering to delivery. I am very satisfied with their service and the beautiful chiffon prom dress.

Thumbnail of user debrac35
1 review
0 helpful votes
November 6th, 2015

I would totally recommend lightindreaming to anyone. I needed a gown for my Niece's formal black and white wedding and reception. I gave lightindreaming my measurements and I received a beautiful tailor made dress delivered to my door in a week. My dress actually came days earlier than originally stated. The dress fit really well and it was comfortable to wear. Usually I spend all night pulling up or tugging down on a formal gown to get it to stay in place but the halter style top kept my bust where it belonged. Because the gown is made to fit it was a little tight to sit in but looked fantastic when standing. The cut of the dress was very slimming and I didn't need to wear any body shaping wear underneath it. The fabric used for the gown was very nice and looked as good at the end of the reception, as it did at the beginning. The quality of the tailoring and sewing of the gown was excellent. His was my most favorite gown I have ever worn to a formal occasion.

Thumbnail of user sandram68
1 review
0 helpful votes
September 28th, 2015

I have checked my online market for my dress with my big worry. Currently I am glad that I made the choice to purchase my dress on lightindreaming.com. I am very comfortable for my dress quality and style. It made my big day shining and more lovely. Thanks lightindreaming.com

Thumbnail of user traciw2
1 review
1 helpful vote
October 7th, 2015

My first experience was with lightindreaming I was afraid but
It is very nice and my orders delivered quickly and the quality of the clothes very good, and they help me every time when I need help and answer my questions quickly.
Thank you

Thumbnail of user michellet35
1 review
4 helpful votes
September 11th, 2014

I just registered a sitejabber account that i want to share my shopping experience on lightindreaming.com. First, thank you lightindreaming and the custom service. They really follow up on orders and they make sure you receive it on time. I am a teacher and I live in Italy and I ordered a dress from them and I receved it very fast. It was originl and perfect. I do recommend them.

Thumbnail of user zoel14
1 review
3 helpful votes
October 6th, 2015

Where to begin? I am getting married in October and have a fairly tight budget. When I saw the dresses and prices on lightindreaming website, I was thrilled. But then I read a lot of negative reviews about bad customer service, poor quality, etc., and got really apprehensive. Even though the dresses are not terribly expensive, I didn't want to just throw my money away. But I found the perfect dress and couldn't get it out of my head. I agonized over it for a few weeks. Then I found a positive review written by a really nice woman on Facebook. I messaged her to make sure she was a real person and legitimate customer, and she was. I asked her a ton if questions about her experience, from the dress quality to extra shipping charges. She completely put my mind at ease about the whole situation, even sharing pictures of her dress with me. So I decided to roll the dice and hope for the best! And I got it! I ordered my dress in mid August and received it a week and a half later. The dress is EXACTLY like the one on the website. I did the custom fitting option, and it fits great! The dress material is really nice and looks and feels way more expensive than it really is. I also ordered a petticoat bc it's a ball gown. Lightindreaming customer service helped me choose the right petticoat and the dress looks and fits far better than I dared to hope. I did not have any additional shipping charges, thankfully. I hate to read the reviews from the unsatisfied customers, but I really wanted to share my experience with potential customers bc I am thrilled with my dress and lightindreaming.com as a whole.

Thumbnail of user lidaf2
1 review
1 helpful vote
November 16th, 2014

I just received this dress today, and I love it! It is awesome! I was a little unsure because I have used sites similar in the past, and they haven't worked out well, but I'm so happy that I took the chance. Amazing quality, fits perfectly, and I received it in only 19 days! I am so happy! Thank you!

Thumbnail of user racheld32
2 reviews
1 helpful vote
October 26th, 2015

I ordered this dress and got it custom made, It took about 23 days for it to arrive and i am absolutely amazed. It is perfect. Look forward to doing business with you again :)

Thumbnail of user robinl55
4 reviews
0 helpful votes
October 21st, 2015

Love the dresses, I have never expected of such high quality at such price.
I have already placed another order from you. I can not wait to receive my another dress!

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