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My husband and I both ordered $200 leather Motorcycle jackets with Armour and I was extremely pleased after reading reviews after I'd ordered... I did order a size larger and jacket is perfect, sleeves a bit long, but fit across chest. Good quality, was pleased. Husband refused to order a size larger therefore his is tight, I removed his armour which defeats the purpose of ordering and it is better for him. My chaps are a womens 8, lets just say I have room to let my thighs thicken... At least chaps it doesn't really matter, it'll keep the bugs from hurting. The lining has flimsy Velcro holding the armour, I may have to reinforce the sewing on that, other than that, I was very happy. Items were wrapped with tissue paper/plastic bags and all zippers had protective film as did snaps to prevent scratching in transit. Items are made in Pakistan, so allow for the size difference in café racer style jacket.
LeatherUp is not Canadian or North American, worst internet shopping experience I have ever had. Will not buy from them again. When I placed order I received a call within half hour to confirm my address, this call was from overseas... After order it was 2 weeks before the tracking number became valid, many calls and automated email replies trying to sort this out... The jacket finally arrived and it was way to big, still trying to return. Complete radio silence from LeatherUp, once they have your money they don't give a sh. T. I ordered from Canada as the website looks Canadian, not so. Their hassle free return is anything but! I will never see a refund. Stay away from LeatherUp, This is $450 loss I will have to right off as a huge mistake. A complete waste of time and money.
LeatherUp is not Canadian or North American, worst internet shopping experience I have ever had. Will not buy from them again. When I placed order I received a call within half hour to confirm my address, this call was from overseas... After order it was 2 weeks before the tracking number became valid, many calls and automated email replies trying to sort this out... The jacket finally arrived and it was way to big, still trying to return. Complete radio silence from LeatherUp, once they have your money they don't give a sh. T. I ordered from Canada as the website looks Canadian, not so. Their hassle free return is anything but! I will never see a refund. Stay away from LeatherUp, This is $450 loss I will have to right off as a huge mistake. A complete waste of time and money.
My husband and I both ordered $200 leather Motorcycle jackets with Armour and I was extremely pleased after reading reviews after I'd ordered... I did order a size larger and jacket is perfect, sleeves a bit long, but fit across chest. Good quality, was pleased. Husband refused to order a size larger therefore his is tight, I removed his armour which defeats the purpose of ordering and it is better for him. My chaps are a womens 8, lets just say I have room to let my thighs thicken... At least chaps it doesn't really matter, it'll keep the bugs from hurting. The lining has flimsy Velcro holding the armour, I may have to reinforce the sewing on that, other than that, I was very happy. Items were wrapped with tissue paper/plastic bags and all zippers had protective film as did snaps to prevent scratching in transit. Items are made in Pakistan, so allow for the size difference in café racer style jacket.
I ordered a set of gloves for my partner as a Christmas present on Dec 9/23, it took LeatherUp almost two weeks to even process the order. I tried reaching out to them on numerous account through phone and by email
To see where the order was or if it had been received. Dec 21/23 I finally got ahold of customer service via telephone for them to tell me that it was being processed today and orders are only shipped in bulk. Hmmm I've ordered things from the UK and received those items in the time it has taken them to even process. To date, I still not have received the gloves. The shipping details that they gave me aren't working and of course can't get ahold of them to check.
Tip for consumers:
If ordering from LeatherUp.ca be sure to have extended wait times on shipping or if you even receive the product
Products used:
Motorcycle gloves
Returned items for refund and they would not refund the taxes... they call it VAT (Value Added Taxes), bunch of crooks. Will never do business with them again!
Customer service is terrible, Returns take forever, Will not be buying anything else from them
WOULD NOT RETURN MY PURCHASE PRICE IN FULL. FORCED ME TO PAY RETURN SHIPPING AND IT WAS ENTIRELY THEIR FAULT... NOTHING BUT A BUNCH OF CROOKS WHO COULD NOT CARE LESS ABOUT REPEAT CUSTOMER BUSINESS... STAY AWAY FROM THESE THIEVES... TOTALLY CROOKED AND DISHONEST
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