• Laurel Mountain Mustang

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Overview

Laurel Mountain Mustang has a rating of 3.88 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. Laurel Mountain Mustang ranks 193rd among Auto Parts sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Laurel Mountain Mustang?
Top Positive Review

“At my shop we work on a lot of Frankenstein restorations”

Nancy J.
12/28/14

At my shop we work on a lot of Frankenstein restorations. Laurel mountain helped us fit the Mustang we were working on with a funky conversion set and their staff went well beyond the norm that even though I've never physically met them I would call them friends. It's a great company!

Top Critical Review

“Do not do business with these guys”

Nicholas M.
7/17/15

Its the same ole story with these guys. "Its on back order" or "Its on its way to you" or "Its drop shipping from the manufacturer". Its all a bunch of lies. I placed an order with Laurel Mountain Mustang over a month ago and I'm still fighting to get my parts. When it first arrived it was incomplete and one of the parts was for a different year. I returned that with the guarantee I would receive the correct part in 10-14 days. Here it is a month later and still no part. I call them and they tell me "Let me call the manufacturer and Ill call you back". Of course I never get a call back. I ask to speak with a manager and I get put on hold and never able to speak with a manager. Buy from anyone else but this company.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user nancyj25
1 review
0 helpful votes
December 28th, 2014

At my shop we work on a lot of Frankenstein restorations. Laurel mountain helped us fit the Mustang we were working on with a funky conversion set and their staff went well beyond the norm that even though I've never physically met them I would call them friends. It's a great company!

Thumbnail of user blakew8
4 reviews
0 helpful votes
December 18th, 2014

Good place to get vintage mustang parts.

Would recommend to others.

BW

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicholasm32
1 review
0 helpful votes
July 17th, 2015

Its the same ole story with these guys. "Its on back order" or "Its on its way to you" or "Its drop shipping from the manufacturer". Its all a bunch of lies. I placed an order with Laurel Mountain Mustang over a month ago and I'm still fighting to get my parts. When it first arrived it was incomplete and one of the parts was for a different year. I returned that with the guarantee I would receive the correct part in 10-14 days. Here it is a month later and still no part. I call them and they tell me "Let me call the manufacturer and Ill call you back". Of course I never get a call back. I ask to speak with a manager and I get put on hold and never able to speak with a manager.

Buy from anyone else but this company.

Thumbnail of user bevw3
1 review
0 helpful votes
December 19th, 2014

Always fast shipping and friendly service... thanks

Thumbnail of user jayl139
1 review
1 helpful vote
May 28th, 2015

Same old type of review but Laurel Mountain charged for parts they did not have in stock and never shipped them. Communication is terrible and environment is hostile. Kevin is a cronic liar but that is how he makes his money. Trust all the reviews... DO NOT USE THEM FOR ANYTHING!

Thumbnail of user edh22
1 review
0 helpful votes
July 24th, 2015

They sold me a part that everyone else only sold as a set (extra parts I would not need). I was a little concerned when the response emails were more of a plain generic no frills type, also lacking a tracking number(my only complaint). If the simple email keeps their cost competitive, don't change. I called for the tracking number, they took the time to look it up and explain that it had actually been delivered to my house the day before. They asked me to look while they were on the phone to verify it was there and it was (behind a plant). I have purchased quite a few online parts. This was the most prompt delivery of a quality part at a reasonable price. They will be my first choice in the future.
I wanted to leave 4 3/4 stars.
ED (San Jose, CA)

Thumbnail of user keithk23
1 review
0 helpful votes
December 19th, 2014

Need a part, got a question? LMM has been the one source for all of my Mustang projects for many years! Give them a call today, you'll get the info and parts you need.

Thumbnail of user danl49
1 review
0 helpful votes
December 23rd, 2014

I've always gone to lmm. For all my mustang needs. From my 68 to the fox bodies and sn95. And now the s197. Great people to deal with professional and nice to deal with... keep up the good work

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3.9
8 reviews
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