• LaptopScreen

LaptopScreen

Overview

LaptopScreen has a rating of 4.85 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery, and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

  • Service
    163
  • Value
    181
  • Shipping
    182
  • Returns
    42
  • Quality
    174
Positive reviews (last 12 months): 100%
Positive
10
Neutral
0
Negative
0
26
See all photos

What reviewers want you to know

Positive highlights

  • When googling for a laptop screen for my Dell, this site was number one on the list.
  • Great price on replacement screen, automatic 3 year warranty, and very reasonable shipping AND NO dead pixels!

Critical highlights

No critical highlights yet

How would you rate LaptopScreen?
Top Positive Review

“First time customer and we will be back!”

Laurie H.
12/15/23

I work for a school, and we have students in grade 9 - 12 using Chromebooks. Smashed screens are inevitable! I searched a bunch of sites, and this site had the best price and even offered discounts for repeat customers and got the quantity you order. They shipped that day and arrived super-fast. Already used one and it worked out great! Would 100% recommend them to anyone and will use them again i am sure for future purchases!

Top Critical Review

“1 star. Computer worked before installing the screen.”

Samuel C.
12/15/22

Have no idea if the screen i bought even works. Installed it on my laptop. Now the laptop is not working. It also was suppose to be 2 day shipping and it took 4 days. If i can get the computer working I might be able to give it a score.

Reviews (2,238)

Rating

Timeframe

Other

Reviews that mention popular keywords

laptop screen (406) replacement screen (233) right screen (80) customer service (73)
Thumbnail of user l.hallberg
1 review
0 helpful votes
December 15th, 2023

I work for a school, and we have students in grade 9 - 12 using Chromebooks. Smashed screens are inevitable! I searched a bunch of sites, and this site had the best price and even offered discounts for repeat customers and got the quantity you order. They shipped that day and arrived super-fast. Already used one and it worked out great! Would 100% recommend them to anyone and will use them again i am sure for future purchases!

Products used:
Replacement Screens for Chromebooks

Service
Value
Shipping
Quality
Thumbnail of user eadomke1
1 review
0 helpful votes
March 12th, 2024

I've been using Laptopscreen.com for almost a decade now, and have never been disappointed. I've had a few duds, and every once in a while the screen would have issue after a few weeks, but their lifetime warranty has never been denied and they'll always ship out a new screen free of charge.

I only wish they got more stock of 15" 30 pin 144hz screens.

Products used:
Laptop screen

Thumbnail of user lillian.s.patil
1 review
0 helpful votes
November 11th, 2023

I ordered for the first time from this company and I'm very happy with the outcome. They gave me the exact screen I needed at a great price and it was very well packaged. It even came in a day early! I hope I don't need to order a screen again but if I do I know exactly what service I will be using. Thank you, laptopscreen.com, you guys are awesome! (Now my husband can stop being mad at me.)

Products used:
Gaming laptop screen (for MSI Leopard)

Service
Value
Shipping
Quality
Thumbnail of user danishscott57
1 review
0 helpful votes
October 31st, 2023

I just visited a laptop store and was really impressed. The staff members was knowledgable, the selection of laptops was large, and the service was excellent. I discovered the ideal laptop and left a happy customer. I highly suggest it!

Thumbnail of user gosens
1 review
0 helpful votes
February 18th, 2024

I want to point out that this company has amazing customer service. I called and all my questions were answered, a few days later I received the screen in perfect condition.

Products used:
Screen replacement

Service
Value
Shipping
Quality
Thumbnail of user hermana16
3 reviews
0 helpful votes
December 3rd, 2019

Quick, just as advertised, easy to select and excellent packaging. Very good instructions.
I'm a returning customer.

Thumbnail of user joelsy2112
1 review
0 helpful votes
February 20th, 2024

Can't complain. Fast easy website and shipping. Packaged nicely and has protectors and film

Plugged right in and started working. Cheaper then Amazon

Thanks 👍

Products used:
Laptop screen

Service
Value
Shipping
Quality
Thumbnail of user tinhtwe205511
1 review
0 helpful votes
March 26th, 2024

They provided a very high quality product, the screen works great. When I ordered the wrong screen the return service was very quick.

Service
Value
Shipping
Returns
Quality
Thumbnail of user wolfgangd10
1 review
0 helpful votes
June 25th, 2021

You know this horrible situation when the screen of your notebook is just white... aarrghhhh

What a luck that I found LaptopScreen.com!

To find the correct part was so easy (I even could compare the picture, wow) and the ordering process was very smooth.

Now just after three days (even to me in Switzerland!) I have my new screen installed and can work again.

Thank you so much guys, keep up the great work!

Products used:
LCD display for notebook

Service
Value
Shipping
Quality
Thumbnail of user markamc
1 review
0 helpful votes
May 26th, 2020

It is a bargain at any price the screen works beautifully. Now if i could only remember my log in password.

Thumbnail of user davidh8106
1 review
2 helpful votes
January 10th, 2023

Easy ordering process to ensure you have the correct screen, great product and fast delivery! Overall a great experience and I was able to replace my laptop screen for under $100, saving a $1,000 laptop! One tip, check to see if you need LCD tape for your installation as I assumed screws but it ended up requiring tape.

Tip for consumers:
Check with your laptop manufacturer to determine if you need LCD tape vs screws as the screen does not come with tape and needs to be a separate purchase.

Products used:
laptop screen

Thumbnail of user jona172
1 review
0 helpful votes
May 1st, 2020

Bought an Alienware 17 R5 but I was unhappy with the screen resolution (3QHD). The model I have comes in three confugurations - FHD, 3QHD and UHD.

Tried to look on Ebay for a screen replacement, but the idiotic companies in the UK insist that only a replacement of the screen resolution is compatible. I battled with them. Looked for video on YouTube to find out how replace a screen. At the bottom of the video, the link to this site is provided.

I checked out the site, and the configrator showed me the screen I was after. Purchased it with expedited delivery. Received within two days in London, UK coming all the way from California.

Works perfectly and no dead pixela. Part looked brand new!

Thank you!

Thumbnail of user samuelc597
1 review
0 helpful votes
December 15th, 2022

Have no idea if the screen i bought even works. Installed it on my laptop. Now the laptop is not working. It also was suppose to be 2 day shipping and it took 4 days. If i can get the computer working I might be able to give it a score.

Thumbnail of user ellisb2
Ellis B. – LaptopScreen Rep

LaptopScreen.com guarantees a working replacement LCD or your money back!

In the rare case of a computer ceasing functioning during an LCD installation the LCD remains fully functional and will turn on after the appropriate computer repairs are completed. It is very important to plugin the video connector using both hands and without twisting or slanting the connector. The common cause of such malfunction is a connector pins over-laping with pins in the jack that are not supposed to touch. Alternatively customer is welcome to return the LCD for a full refund.

Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

Thumbnail of user johnp1987
1 review
0 helpful votes
November 15th, 2019

I received the new screen in a couple of days. The only thing I had to do was remove the metal locating brackets from the old screen with a putty knife and re-use on the new screen, which only took a couple of minutes.

Thumbnail of user shawnm721
1 review
1 helpful vote
November 25th, 2021
Verified purchase

I needed to replace the screen on my son's laptop, and to pay someone to do it was much too expensive. Laptopscreen.com made it really easy to find the correct screen and has very competitive prices. I even found a useful video from them showing step by step how to perform the replacement on the same laptop model. So for my first time replacing a screen everything went smooth. Shipping was quick and the screen was very well packaged.

Products used:
Replacement LCD laptop screen

Service
Value
Shipping
Quality
Thumbnail of user timj27
1 review
2 helpful votes
October 16th, 2014

Looked at a few different sites before deciding to use LaptopScreen. The thing that led me to choose them were the buying tips and video tutorials.
Check out was easy. Delivery was fast.
My only complaint is that the screen I purchased has one teeny tiny white spot. Literally about the size of a pixel.
I won't send it back because the flaw isn't super annoying, but it would have been nice if it had been inspected before being shipped out.

Service
Value
Shipping
Quality
Thumbnail of user ellisb2
Ellis B. – LaptopScreen Rep

Thank you for your review Tim.
Please note, your screen is covered by our 3 year warranty - if you do decide to exchange the screen, you can do so with-in the 3 years - simply contact our support department at www.LaptopScreen.com/support/ and send them a picture of the spot.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

Thumbnail of user oemisamili
5 reviews
0 helpful votes
November 4th, 2023

I needed repair my laptop. I turned to LaptopScreen. They change the keyboard, but one button didn't work. I called the company and they fixed this lag.

Thumbnail of user mikel1758
1 review
1 helpful vote
January 7th, 2022
Verified purchase

Looked around for weeks on ebay trying to find the exact right part for my laptop with lots of conflicting I for stop. Finally just tried googling to see what the search AI could find. Laptop Screens had exactly what I needed in an easily searchable format for cheaper than on eBay, plus a couple of extra items like double sided tape and a really decent miniature screwdriver kit. Couldn't be happier, ridiculously fast shipping, screen worked like a charm.

I mean... I'm so happy with my purchase and interaction that I signed up to this random site to try and help support them. What more do you want

Tip for consumers:
It might seem too simple and easy to be legit, but it is.

Products used:
Laptop replacement screen.

Thumbnail of user laurab1670
1 review
0 helpful votes
May 12th, 2020

My laptop screen was fickering at times and had the lines through it and was fading... all intermittently over a period of about 3 months. My teenage daughter told me to look up a video and see if we could just buy and replace it ourselves. I looked it up and it looked easy enough, except for having to take it apart first to get the screen # which is only on the back of the screen itself. So we did this, and on while it was undone, we found Laptopscreen had our screen number, so we ordered it. Right after ordering, we put the other screen back on the laptop so I could still use it until the new screen got here. Funny thing was that once back together, the screen worked great; i then assumed it was the littel plug connection that when putting back together maybe had been loose. SO I called Laptopscreen immediately and told the gentleman what happened and he was able to cancel the order right away no worries.

Then 3 weeks later, the screen was acting up again. I called back Laptopscreen and told the gentleman what happened and asked if I they still had my info/screen number in the system so I didnt have to look it up again. Happily they did, and I was able to go into my account and just click reorder. WHile on the phone, he added that if the new screen didnt work, it would probably be the "pin connector" cord. It made me feel that he actually cared to help me get my screen back working instead of just telling me to take it somewhere or get a new laptop.

Got my new screen super quick in the mail, and was able to put it in and it works AWESOME now, it was the problem, and I couldnt be MORE happy! Thanks Laptopscreen for going above and beyone in talking with me and helping me troubleshoot, Laura

Thumbnail of user milet1
1 review
0 helpful votes
May 1st, 2023

Ordered a new laptop screen for my father's laptop. The screen arrived in only two days, was the correct part, and works great!

Products used:
Laptop screen

Service
Value
Shipping
Quality
Thumbnail of user benjaminr490
1 review
1 helpful vote
August 3rd, 2022
Verified purchase

Bought a replacement screen for my daughter's Lenovo IdeaPad gaming 3 after she accidentally tripped on the cord. The estimate for shipping was 5 to 7 days, they had it en route the next day and it arrived 2 days later. A well packaged perfect replacement screen quickly, they do what they say and the website makes it easy to find the correct screen replacement.

Value
Shipping
Quality
Thumbnail of user marthap206
2 reviews
0 helpful votes
November 6th, 2019

Great company always try to order my replacement screens here. Good prices. And honest service for everyone.

Thumbnail of user adriank48
1 review
0 helpful votes
August 20th, 2019

Very pleased with the quality of your screens. Easy to install overall great high quality. Would buy and recommend.

Thumbnail of user sarahm1726
1 review
1 helpful vote
December 8th, 2020

When my daughter smashed her computer screen I thought the worst, she needed a new computer or I would have to take it to get fixed which usually means a lot of money. I turned to my local moms group to source out help when I mom commented with this company! Sure enough I ordered her screen, got it within a few days (and during a pandemic) and replaced the screen using their tutorial videos! It works perfect now! Thanks!

Thumbnail of user jeremiep
1 review
0 helpful votes
May 26th, 2014

Arrived with a broken piece. Poorly packaged as well. I used it anyways and it worked. Satisfactory at best.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Replacement LCD screens for Laptops, Tablets and Phones

Business History

From one small local PC repair shop to a leader in LCD sales, LaptopScreen.com has been in business for over 10 years, providing quality LCD replacements with money back guarantee and a 3 year warranty.

Company Representative

Thumbnail of user ellisb2
Ellis B.

How do I know I can trust these reviews about LaptopScreen?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.9
2,238 reviews
Have a question about LaptopScreen?