LabCorp

6:30am Employee stoic unfriendly after I greeted her with a good morning. Lacks professionalism and caring demeanor. No lab coat and told me I could not accompany my visually impaired parent to the bathroom. Told me to wait outside in lobby. She then rushed my parent out of bathroom. Allowed me in prior to blood draw but while in there she told me to move out of her way. Her tone was dismissive abrupt and abrasive. At that point my trust of her diminished. We went to another lab where we were treated with kindness and respect and appreciation for our business.

Had test results done January 29th through here and they was crazy numbers not anything like every before. Quest labs done yesterday and they was pretty much like always. Doctor wanted to put me on all kinds of medications due to the lack of doing testing properly. They are messing with people's life! On top of it all I had to pay these people for false results this is not fair! People please don't use labcorb your life could depend on this...

I called customer service; she was rude and said she wouldn't help. When I asked if I could be forwarded to a different dept so I could find someone who could help me, she refused and when I asked her nicely for her name, she hung up on me. This is the billing dept. Incredibly bizzare. I work in healthcare myself so I know how difficult/stressful it can get, but I would never treat a patient like that. Utterly izzare

I think labcorps are the worst of all labs. I have use the one on Fremont, Alhambra and the one on Alessandro, Pasadena. They have a couple of workers only, they are not well organize y they do not care about patients. The wait time is more than two hours. When you ask them they only say "there is a lot of people". The company nows there is a lot of clients, they should be prepare and have more workers. They have three and they have to be at the front also

2535 W Cheyenne Ave #105, North Las Vegas, NV, ******* - Marc B was working this location and I was blessed enough to be in his chair. The kindness and most importantly his SKILLS make him a gem. Thanks for making the blood draw the easiest of my life.

My name is Debra Canillo. Appointment time 9:00. I just had my blood drawn at Phillips Highway Labcorp. Marella is awesome and extremely efficient. Alvin Abos is her supervisor. Marella checked me in drew my blood, which I didn't understand because this cite usually has a front desk person. I think you should have a front desk all the time. The people drawing blood are responsible for a lot and you would not want them to make a mistake. I always use labcore because I love the people there. There's been a lot of changes in employees over the last year. You might want to look into. And get a front desk person please I don't want anyone to make a mistake that's drawing my blood. The place was pretty busy...

On the website it says they only take 1.5 inches of hair as per the law, the technician took over 6 inches of hair in a 2" square off the top of my head, leaving me with a giant bald spot. So not only did they take an extremely large portion of hair they did not even follow protocol to make sure 90 days worth of hair was tested. It was more like a year.

The doctors office sent samples without my consent. I was told at Midwest Women's Clinic my visit would be covered by Medicare
6 months later here comes LabCorp billing me for services at $312! I've talked with them on 2 calls. They were rude and belligerent. I've asked Midwest Women's Clinic for help and they blame Labcorp. I really think they see Medicare, bill, take the money and don't care about their patients. Medicare paid out to both.
Ask where your samples are going, make sure it's coded correctly and then check again.
No one else will watch out for you!

Their office in Fort Collins has a very small waiting area that some patient were outside. Only one person working there to check-in and draw blood. I was there before they opened in the morning and took about an hour to be done.

Arrived for an appointment, and 15 people were waiting ahead of us, even with a scheduled appointment. They do not honor appointment times— it's useless. Horrible customer service. Extremely long waits, even with an appointment. No respect of time.

They are not open til 12:30 before lunch, I got there far before their 12:30 lunch hour and was turned away as they said too many people were before me.

Drove a half hour to location, were rude!

Don't go to the Waukesha WI location, service is horrible.

Go to Quest if you need anything urgent. Labcorp has horrible customer service, you can't even get a human on the phone in most of their locations. They do not return messages either. If you have urgent medical needs, forget getting a quick appointment with Labcorp. They seem to think that everyone has weeks to wait for bloodwork appointments, even though some bloodwork is urgent. These morons couldn't care less.

The kiosk to check in would not scan the QR code sent. Then it asked to scan ID and insurance card. It asked for back side up, then asked to scan the back (scan was from the top.) The card could not be read in any direction. I tried. Then I asked a question to the only employee who stepped in to get a patient. When the receptionist returned, she said that the person to whom I spoke "didn't work there" which was a lie. I didn't get blood drawn for doctor because of her refusal to help me.

I have blood drawn every 90 days due to a blood disorder - so I have familiarity with industry standards. My blood was drawn a week ago and results are not available. This delay resulted in the cancelation of a much needed doctor's appointment to determine the current status of my blood disorder. When I inquired about the delay, the customer service rep replied that the results were "in progress." Not helpful.

So Labcorp states right on their website 2-4 days turn around time on COVID testing. I went to an Urgent care facility through Healthone and they told me no problem 2-4 days... try 11 days... Multiple calls and emails to Labcorp. Nobody answers the phone, responds to emails hell you could try for weeks and never get a live person. Pretty pathetic. I will never utilize their services again although about the only alternative is Quest and they are just as bad or worse. It isn't shocking the spread rate is increasing people can't put their life on hold. Pretty pathetic

During COVid, LabCorp sent a threat to turn us into collections due to having a "seriously" overdue account. The fact is we made payments on the HUGE bills during COVID to make sure we were in good standing. Without any income coming in, the minimum amount we paid was $100. All other payments were more. They would rather get the money in one payment than to let us spread it out. It is my opinion, that they don't care about people, and by looking at there website, they are only on a big sales push to sell their COVID tests. We have spent thousands at this lab over the years and have always paid. I would not recommend never using them. I'm not surprised by the low overall rating.

I've had to call this place each time I should have had my results. One person helped me the others weren't helpful. I've gotten hung up on when asking to get my results emailed to me because they weren't finalized yet. I use to get results next day for the tests I've been taking and suddenly it's not posting for over 24 hours. My drs office has specifically told me not to use one of their offices in his building because they're notorious for screwing up labels. This place is a joke.

Last November attempted to renew my Merchant credentials. The required drug test was to be forwarded directly to the Coast Guard. I recently received notice that the test results were never received and the grace period for renewal had lapsed. I now must re-submit over 20 pages of documents, update my sea time and have a new druig test done and pay a new renewal fee. I am notifying the Coast Guard of LabCorps' incompetence and suggest they reconsider accepting any documents from this company.

Labcorp was located inside my Dr.'s office. She ordered a comprehensive blood draw. Medicare denied $57. Medicare told me the code was probably wrong. The Dr.s office corrected and faxed the new code to Labcorp several times. Labcorp never resubmitted to Medicare and has now turned over to collections. I've written letter after letter with supporting documentation and begged them to re-submitt to Medicare. They just ignore siting the Dr. that ordered the test must change the diagnosis. That Dr. Is no longer with that group. The entire practice has been sold to corporate medicine, however my files are still there in that office although I am no longer a patient. I suspect they are just too lazy to follow-up and resubmit to Medicare because Medicare with pay the discounted amount and Labcorp wants more money. After all they have been sued by the government.

I have no agreement with LabCorp for anything; Doctors used them, with no advice or consent on my part, and I receive endless dunning notices for 2 tests at $178 each, now threatening to ruin my credit. When you write to them, it's like blowing in the wind...they do not even bother to respond. Apparently there is no customer service. I see they have lost class action suits and am not surprised.

I was billed for services that I did not owe due to meeting deductible. I then received a letter stating that they didn't have an EOB for billing. I promptly called my insurance and sent them the EOB. My insurance told me they were billing with a code THAT WAS NOT proper, its called UPCODING "SCAM." I then received a COLLECTION NOTICE stating they would be turning my account over to collections is not paid. Steer Clear of this place, they are fraudulent. Who wants to join in a class action lawsuit?

It's been 4 days since a loved one did a drug test. Why is it taking so long to get the results? I've had drug tests before and it took 24 hours. Did you loose the sample?
Do you realize that some patients can't get refills on medications until the results come in? Do you realize how much suffering you're causing by being so slow? What recourse do we have to get results tomorrow so that prescriptions can be filled before the weekend?

I made an appointment at labcorp in Tampa Florida thinking that I would not have to wait an extremely long time. Even with an appointment I still ended up waiting. Scheduled it for when I was on lunch. Had to fast. I did early check in and waited in my car for the text that I never received. Walked in and sat another 15 mins. What is the point of setting an appointment

They charged me for a blood draw I said i didn't want done. They even said they have proof of the phone call of me saying I didn't want it but proceeded anyways and charged me $150! This isn't ok!