This retailer delivered three separate orders to someone fraudulently using my card details. This should not be possible as the delivery address should always be the same as the address to which the card is registered - this is a blatant failure on the part of the company, and cost me a total of £113. When I contacted them they showed very little interest or concern, and simply told me to take it up with my bank. They took no interest in the question of how such a security leak might have happened on their site, not the fact that it could happen to any customer if it's happened to one. I for one will never be using them again, not just because of the fraud they have facilitated but also because of their complete failure in terms of customer service, for me and the other customers who will likely be similarly outraged when they get ripped off too.

I used this site quite a few times until my last experience - i ordered on a cold, icy night from a restaurant that was showing as delivering to my address, which is on a main route. about an hour later, no food! i contact the restaurant who informed me that they had contact just-eat to inform them they were unable to order and had refunded my payment. contacted just-eat to be told they were very sorry, and would organise my refund immediately. 2 weeks later, no refund, contacted them again and told refund would be processed immdeiately. This continued for several weeks until I gave up! awful site!

very Cool site , easy to navigate and order online

Excellent site brings up all good local takeaways and allows you to order online so you don't need a menu and if you forget to go to the cash machine you can pay with your card, great site