• ItsWorthMore

ItsWorthMore

Overview

ItsWorthMore has a rating of 4.65 stars from 587 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ItsWorthMore most frequently mention easy process, great experience, and customer service. ItsWorthMore ranks 1st among Sell Cell Phone sites.

  • Service
    96
  • Quality
    469

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 89%
Positive
227
Neutral
4
Negative
24

Instant Feedback

5,251 reviews

11
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What reviewers want you to know

Positive highlights

  • I could not have asked for better customer service, it was almost like talking to a friend!

Critical highlights

No critical highlights yet

How would you rate ItsWorthMore?
Top Positive Review

“The Service Was Worth More”

Denzo T.
2/13/24

ItsWorthMore service worked smoothly, quickly and exactly as described. Unlike some other service that starts with a G*****e, that wasted time and rejected my device (twice) but always wanted to keep the device. It felt like a bait and switch. ItsWorthMore provided clear instructions, accepted my device because it meet their clear criteria, constantly communicated the status, and finally promptly paid me. I will definitely recommend them and will use their service again.

Top Critical Review

“They sell devices that later break, no customer service”

L C.
2/26/24

I purchased a refurbished MacBook Pro (almost $2,000) from them. A little over a year later, the screen died. Apple technicians confirmed it was not a software or external cosmetic issue. Almost certainly, it was an error in the refurbishing process. ItsWorthMore refused to offer any support and hid behind their 1 year warranty. Of course, this happened a few months past the 1 year mark. MacBook Pros should work significantly longer than 1-2 years. Avoid!

Reviews (587)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (57)
Thumbnail of user denzot
2 reviews
0 helpful votes
February 13th, 2024
Verified purchase
• Updated review

ItsWorthMore service worked smoothly, quickly and exactly as described. Unlike some other service that starts with a G*****e, that wasted time and rejected my device (twice) but always wanted to keep the device. It felt like a bait and switch. ItsWorthMore provided clear instructions, accepted my device because it meet their clear criteria, constantly communicated the status, and finally promptly paid me.

I will definitely recommend them and will use their service again.

Quality
So far so good...
January 29th, 2024
Verified site experience
• Previous review

So far so good... but let's see how it turns out before I give 5 stars

Thumbnail of user miyah8
1 review
0 helpful votes
July 8th, 2020
Verified purchase

My experience with ItsWorthMore could not have been simpler. Choosing the options for what qualities my old iPhone had was very clear, they emailed the shipping label right away, and gave me the exact amount of money that was proposed when they ran the analysis. Would recommend since you get actual money sent through PayPal as opposed to store credit from other retailers.

Thumbnail of user garrettm191
1 review
0 helpful votes
January 1st, 2024
Verified purchase

My experience with ItsWorthMore was very good compared to others like them! Their offer was fair and stood true once they received the item. Other competitors only gave me 60% of what they promised for no good reason.

Quality
Thumbnail of user chriss2972
2 reviews
0 helpful votes
April 16th, 2021
Verified purchase

Fast and easy, received good money. Out of many phone purchasers, this site has given me the best price from what I have seen.

Thumbnail of user thomase1356
1 review
0 helpful votes
February 6th, 2024
Verified purchase

The process was simple, and I received exactly what I exceeded per the estimates. The entire process was very quick and payment was on time. I researched selling on my own before using ItsWorthMore and the difference in price would have been negligible. No selling issues, no concerns about payment, fair pricing, and fast payment. All in all an excellent company to deal with.

Quality
Thumbnail of user raymondg619
1 review
0 helpful votes
March 2nd, 2024
Verified purchase
• Updated review

I have used this service so many times. I'm a tech freak and I have shiny object syndrome. I may have an object and then realize I didn't need it, it was just an impulse purchase. It is nice to see that you guys have a service that I can get a fair evaluation and have to deal with people trying to literally rob you or get over on you.

You have an awesome service. Thank you.

Quality
I have done lots of business with your company
October 27th, 2023
Verified site experience
• Previous review

I have done lots of business with your company. I have never been disappointed.

Their offers are fair
July 24th, 2023
Verified site experience
• Previous review

Their offers are fair. Quick turn around time.

Thumbnail of user jeffp1580
1 review
0 helpful votes
February 14th, 2024
Verified purchase

ItsWorthMore has come highly recommended by family members. First time using and very easy to use and good buy back price. Fast turnaround from initial application to payment.

Quality
Thumbnail of user kumareshj
1 review
0 helpful votes
July 15th, 2023
Verified purchase

Good. Its great to sell here's
I worked with Liz for my offers abd she was great
I got decent price for tablets and laptoos

Quality
Thumbnail of user russellc240
1 review
0 helpful votes
April 12th, 2021
Verified purchase

Absolutely perfect experience from start to finish. This is the third phone over the years that I have sent to ItsWorthMore. Shipping was easy and fast and response was on schedule with payment as promised. Will continue to use this service for all future outdated electronics!

Thumbnail of user emmah349
1 review
0 helpful votes
October 27th, 2020
Verified purchase

I found working with ItsWorthMore to be very easy and satisfying. I had a question about mailing my item to them and they responded very quickly. Within a few hours of them receiving my ipad, I got an email that they had evaluated it and would be giving me the amount of money that they said they would in the beginning. I was very happy with this transaction

Thumbnail of user judyj821
1 review
0 helpful votes
March 27th, 2024
Verified purchase
• Updated review

They said my phone only head 80% charge and they require 85% so they changed the offer from $215 to $176. Waste of time. Asked for the item to be returned. They sent it back USPS -still waiting

Responsive

Service
Fast so far the best I have dealt with
February 29th, 2024
Verified site experience
• Previous review

Fast so far the best I have dealt with. Forget e-bay

Thumbnail of user laurier155
1 review
0 helpful votes
July 8th, 2020
Verified purchase

ItsWorthMore offered me $200 more than Gazelle and other similar services. For my flawless iPhone X+, I got $501. They emailed me when they received my phone via UPS, and 2 days later, they confirmed the perfect condition and deposited the funds into my PayPal account. I am completely satisfied.

Thumbnail of user berlisp
1 review
0 helpful votes
July 28th, 2023
Verified purchase

Great service. Thanks I will use the express service next time

Service
Quality
Thumbnail of user chads794
1 review
0 helpful votes
August 1st, 2023
Verified purchase

Great service, exactly as promised. Thank you guys!

Quality
Thumbnail of user ceciliar68
1 review
1 helpful vote
October 30th, 2020

I don't generally leave reviews. But they deserve it. #1: I looked in a bunch of sites before selling my old electronics, and they were the best price by FAR. #2: Once they got my stuff, it took them less than 48 hours to give me a response on the original offer. #3: Not only did they confirm their offer, and helped me with some discrepancies in the information I had originally provided, but they went as far as raising it. #4: Once I approved the final offer, I had the money in my bank account in less than 12 hours.

The process was seamless and their customer service excellent! I will definitely use them again in the future.

Thumbnail of user jonathanw100
2 reviews
0 helpful votes
August 3rd, 2023
Verified purchase

Offers are legitimately honest and fair. It is up to the seller to ensure accurate descriptions of items being sent so as to qualify for fair pricing. Sometimes it is only worth recycling and you have to accept that fact.

Quality
Thumbnail of user paulw2753
1 review
0 helpful votes
August 21st, 2023
Verified purchase

Easy process and good price for my item. Will certainly look to deal with ItsWorthMore in the future.

Quality
Thumbnail of user michaelr6241
1 review
0 helpful votes
August 30th, 2023
Verified purchase
• Updated review

Easy to use thanks.
No unexpected surprises
Pleasant experience.

Quality
No way could it be better
April 19th, 2024
Verified site experience
• Previous review
Thumbnail of user elizabethm1086
2 reviews
0 helpful votes
February 18th, 2024
Verified purchase
• Updated review

It was easy, but it wasn't as straightforward as they claimed it would be. The computer was 2 years old but had literally only been turned on a few times (*we all know that's provable). Had battery and power cord and all the original packaging. The ItsWorthMore offer fell $140 without an explanation why. I deposited the check and wrote it off as an error in judgment on my part, but I absolutely won't deal with this company again.

Quality
So far, so good!
January 24th, 2024
Verified site experience
• Previous review

So far, so good! It seems too simple to be true.

Thumbnail of user richardp3149
1 review
0 helpful votes
September 14th, 2023
Verified purchase

Super easy! I got exactly what they told me that I would get. After all of the trades that I've made, that's unfortunately rare. Three thumbs up!

Quality
Thumbnail of user alexj981
1 review
0 helpful votes
September 15th, 2023
Verified purchase

Excellent. No complaint. Would recommend to other people.

Quality
Thumbnail of user davidb6270
3 reviews
0 helpful votes
September 21st, 2023
Verified purchase

Good service and quick response!
Highly recimmended

Quality
Thumbnail of user danielr3113
1 review
0 helpful votes
February 21st, 2024
Verified purchase
• Updated review

They valued my computer at $226 but when it arrived there they said the frame was cracked to the point were internal parts were showing and they offered me $70. No way that frame was cracked because if it had been damaged to the degree they said, they would have offered me nothing for it.

Quality
Its quick and streamlined
January 27th, 2024
Verified site experience
• Previous review
Thumbnail of user robertt3849
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

EWhile quote went down after viewing, it wasn't by much and the payment process was quick and easy.asy with a fair price

Service
Quality
Thumbnail of user ricardom546
1 review
0 helpful votes
October 8th, 2023
Verified purchase

Very easy. I made an error in identifying my watch model and was compensated accordingly with the correct model. I've used this site before and it's always been a fair, smooth and easy transaction.

Quality

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Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.

Company Representative

Thumbnail of user abbasa6
Abbas A.
Typically does not respond to reviews

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4.7
587 reviews
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