• ItsHD

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Overview

ItsHD has a rating of 1.07 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ItsHD most frequently mention credit card, free trial, and complete scam problems. ItsHD ranks 170th among Streaming Movies sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • My advice is NOT to sign up and NOT giving them your credit card number.
  • When I clicked the link, it told me that I had to register with www.itsHD.com and give my credit card info.
How would you rate ItsHD?
Top Positive Review

“I don't have a membership but they got my details”

Rebecca B.
8/7/15

I don't even have a membership with this company and it take $27.11 dollars out of my bank every month or so

Top Critical Review

“Billing”

Tebogo n.
4/12/20

I was interested and happy with this site in the beginning until I signed up and when I was no happy with the free subscription I phoned even email for them to cancel my subscription today I'm debited 649 in rands from this site which I never used and was not happy with from day one... when u call you will forever hold the phone as they will say no agents available at the moment please hold. How to I get my money back

Reviews (61)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (17) credit card info (5)
Thumbnail of user tebogon
1 review
0 helpful votes
April 12th, 2020

I was interested and happy with this site in the beginning until I signed up and when I was no happy with the free subscription I phoned even email for them to cancel my subscription today I'm debited 649 in rands from this site which I never used and was not happy with from day one... when u call you will forever hold the phone as they will say no agents available at the moment please hold. How to I get my money back

Tip for consumers:
Be alert with the poor service

Products used:
A friend helped me out with a site which I’m now happy and using

Service
Value
Returns
Quality
Thumbnail of user cheriet22
1 review
0 helpful votes
January 31st, 2020

The company deducted my credit card thou I told them to cancel. The website does not have any show that we wanted

Thumbnail of user katherinea26
1 review
3 helpful votes
January 23rd, 2018

I stupidly subscribed to this site, and then actually canceled it the same day. I got an email confirmation say the account was canceled and just noticed on my bank account that they have been charging me for the last 13 months! This site is such a scam! And then I called the company and they refused to refund my money and said that I had to dispute the charges with the bank. WTF! They are crooks. They hung up on my while on the phone because the conversation got heated when I told them that that was unacceptable. MOTHER@##$#%#@!

Thumbnail of user karly18
4 reviews
21 helpful votes
February 1st, 2018
• Updated review

I wrote a bad review earlier. They firmly refused to refund me and was very rude. I did get refund after calling my credit card bank and they easily got this scammer to refund me.

So, if you did not get refund, call your credit card bank.

Scam, scam, scam!
April 22nd, 2016
• Previous review

If you do not cancel within 5 days, they will charge your credit card $34,95 a month and when you find out by reading your credit card statement, they will NOT refund anything.

Don't be fooled by the so-called "Satisfaction Guaranteed" on their website.

Thumbnail of user fredr380
1 review
4 helpful votes
June 7th, 2016

These low lives have charged my visa card $600 over the past 9 months.
They tricked my 11 year old daughter to sign up for a 5 day free trial, and since been charging me $55.00 a month.

I did not realize what was happening until last month, bank will not do anything.

Hard earned money down the drain.
Die in hell you scum bags

Thumbnail of user lilyd33
1 review
3 helpful votes
January 3rd, 2018

$#*! YOUR STUPID WEBSITE YOU SCAMMING $#*!S DIE IN HELL
Keep getting charged 34.95 a month and when I try to cancel it redirects me to some other page
$#*! YOU

Thumbnail of user melissaa60
1 review
1 helpful vote
April 30th, 2017

F#! K Itshd.com I never sighned up for this s!*t yet they've taken 80 dollars out of my account then the b%#! H told me they do not give refunds if I find her I will beat her $#*! f%! K*@g scammers

Thumbnail of user rodainea
1 review
1 helpful vote
February 20th, 2017

34 was taken from my account for some reason but this stupid website, and when I called to cancel this account they can't find it. Criminals I want my $#*!ing money

Thumbnail of user er81
1 review
2 helpful votes
September 5th, 2018

I registered with them over a year ago and canceled immediately. They were not giving what they were actually offering. They continue to bill my card although i canceled with them. So i got my bank involved and canceled with my bank. Just the other day i noticed the site still taking money from my account. I called them and tried to resolve it. First suspicious thing i repeated my name and email several times and the didn't have an account for me. Then asked for my card number and guess what they found my card and told me it was canceled and can give me no further information. Now i work with credit cards everyday and i know Typically we ask for ex and csc to verify and/or process. My bank again has placed a claim for me on this matter... i learned a big lesson check reviews before i purchase.

Thumbnail of user jacka69
1 review
19 helpful votes
July 24th, 2016

I tried to cancel my membership and they "can't find" my information yet somehow took 80 dollars from my account! Please help!

Thumbnail of user shinc2
1 review
7 helpful votes
March 5th, 2017

I canceled my account through https://support.itshd.com/cancel. They offered some other plan but no! I don't want it so I insist and pressed no, cancel my account. After few seconds of loading, it pops this {"errors":"No account was found with that data."} up. So I'm curious if it actually removed my account or not? Is it a better choice to cancel my card no matter what?

Thumbnail of user manishag4
1 review
14 helpful votes
April 5th, 2016

How can i cancel my membership from itsHD please help me

Thumbnail of user goty
1 review
5 helpful votes
Thumbnail of user stargazerc
1 review
21 helpful votes
June 14th, 2015

The marketing strategy of itshd.com is pretty aggressive, so be careful!

I didn't even complete the form, I just filled in my e-mail adress and then decided not to sign up after reading several warnings (including this page).

I closed the window without sending any information (to my knowledge) or clicking any buttons, and just a few seconds later I got an e-mail urging me to sign up,

Here is the e-mail:

"Dear Cinephile,
Our records show that you were unable to complete the signup process for a ItsHD Regular Membership. We would like to invite you to complete your registration and reassure you that there is NO COST associated with this offer, guaranteed. Complete the signup and watch a movie for free.

Signup for a FREE Regular Membership and Watch a Movie Now"

There has been a lot of reports about this site regarding problems with canceling subscriptions before and after the monthly payment kicks in, not finding the movie that lured you into signing up in the first place, a no-reply policy when it comes to questions and canceling subscriptions etc.

My advice is NOT to sign up and NOT giving them your credit card number.

Thumbnail of user tuim
3 reviews
4 helpful votes
January 12th, 2014

Crap movies, cant get onto website to cancel before payments start, Stay away from this site, nothing but a hassle whilst getting ripped off! NOT GOOD!

Thumbnail of user joannew11
1 review
12 helpful votes
March 22nd, 2015

I was scammed to by ITSHD, I have NO IDEA how they got my credit card information and I was dbilled for several months without noticeing this. After investigation, my credit card company said that the transaction appears to be valid. This is the biggest SCAM I have encountered online!

Thumbnail of user calebd15
1 review
10 helpful votes
July 26th, 2014

I was looking to watch a bit of an obscure movie about WWII and a post directed me to this website. First off the movie wasn't even available after I registered and then I couldn't cancel my trial online or they would charge me. I had to call them to cancel for free! Craziness. At least the lady on the phone was reasonable and listened.

Thumbnail of user andreast2
1 review
3 helpful votes
January 14th, 2014

Also had the same issue like the rest of you. They ve charged me 1 euro immediately after signing up for a free trial. Had to call the bank and cancel my card. Unfortunate once the payment is made you can not claim your money back. Good i saw these posts on time!

Thumbnail of user bobc41
1 review
3 helpful votes
June 23rd, 2013

I too was a sucker... after considerable enjoyment of Netflix, I turned to this site because they were promoting western movies which I enjoy. Trusting they were similar to Netflix, I gave them my credit card number to take advantage of the free trial... little did I know that I would be billed Cdn$42.47 and not even get to see a single film on their site. I am going to notify the RCMP of what I consider a scam ao that they can deal with it internationally.

Thumbnail of user brianag2
1 review
4 helpful votes
October 18th, 2013

SCAM! A complete scam they people for the website are going to tell you that they need your credit card info so that they can verify where u live when really all they are going to do is charge you money... don't fall for what i did. I just got off the phone with my credit card company and cancel my old card and they are sending me a new one... Complete bs... i call the number and cancelled my "membership" as well

Thumbnail of user deanb41
1 review
9 helpful votes
June 10th, 2014

I was just charged US $1 on my amazon/chase CC, from itshd.com, which I have never even heard of. I had to close my Amazon/Chase card. I contacted itshd.com, and the woman was rude, and kept telling me I don't have an account there, of course I don't, it was charged as fraud, but she credited the US $1 back to the CC, which I told her I already canceled.

Thumbnail of user elizabethb64
1 review
8 helpful votes
February 9th, 2015

I never received an email and I used my debit visa so I don't know what to do To cancel it because I don't have the number.

Thumbnail of user mariusw5
1 review
9 helpful votes
March 23rd, 2015

In short, they charge you from day six after the free trail, if you don't remember to cancel your "membership" thats fair enough. But they also might charge you 24,95 after you have cancelled. I cancelled my membership after 3 days into the 5 day trail. And thought I was done... but no. I just found out that they have charged my account for months now after i cancelled. They wont answer my mails and when I got them on the phone my cancelation was registered. But they still "stole" money from my account.

So to summarise: DON´T EVER SIGN UP WITH ITSHD! They will steal, make it hard for you to reach them in hope that you will give up.

Thumbnail of user timw24
1 review
3 helpful votes
January 7th, 2014

It's a scam! They say you can sign up for a free membership on a month to month basis but their terms and conditions contradict their marketing.

SCAM!

And their catalog of shows suck. Stay away, far, far away! Hope this helps save you $35.00+ When I went to cancel, they offered monthly for $2.00. What a joke!

Thumbnail of user maries64
1 review
1 helpful vote
November 24th, 2015

They do not have the movies that are recent only older movies. This was not the site that I was attempting to get.

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61 reviews
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