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Overview

ItIsDVD has a rating of 3.6 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. ItIsDVD ranks 221st among DVD sites.

  • Service
    5
  • Value
    4
  • Shipping
    5
  • Returns
    4
  • Quality
    4
How would you rate ItIsDVD?
Top Positive Review

“I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchase”

adam w.
3/2/15

I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchased boyhood from them. The ordering process went fine and hassle free. Upon confirmation of my order, they informed me that it was successful and should be expected 6-10 working days for the arrival. The item arrived within the exact time

Top Critical Review

“DON'T BOTHER! THEY DON'T DELIVER!”

Dianne P.
3/10/17

DON'T BOTHER! I dunno if the people who have had good luck with this company are for real, but it's been nearly two months and I still haven't received the dvd I ordered. (Plus, they don't tell you, but they tack on a "foreign transfer fee.") I already contacted them last week, asking where's my order... and though they promise to reply in 24 hours, that's crap, too. Looks like I have to go through my credit card to get my $$ back. Lovely.

Reviews (50)

Rating

Timeframe

Other

Thumbnail of user diannep9
1 review
1 helpful vote
March 10th, 2017

DON'T BOTHER! I dunno if the people who have had good luck with this company are for real, but it's been nearly two months and I still haven't received the dvd I ordered. (Plus, they don't tell you, but they tack on a "foreign transfer fee.") I already contacted them last week, asking where's my order... and though they promise to reply in 24 hours, that's crap, too. Looks like I have to go through my credit card to get my $$ back. Lovely.

Thumbnail of user laurat67
2 reviews
7 helpful votes
March 10th, 2017

I ordered from this site and was contacted by my charge card company that there was an international charge from "junkfoodclothing". I then looked up who processed it "wintopay" and they are a China Company. The scam checker on wintopay notes dangerous as it is a U.S. site but country is hidden. The charge was higher than it should have been and I rejected it. Like the other reviewer that gave this a one star, I have to get a new card. Stay away...

Thumbnail of user kirstiea2
1 review
1 helpful vote
February 15th, 2017

I ordered a DVD, which eventually arrived after two prompting emails from me. When my daughter opened it, Christmas day it was not the correct DVD it was Breaking Bad, an adult video. I emailed and let them know and today I received the replacement DVD today with the correct cover (again) and the incorrect DVD (again Breaking Bad). Two months after receiving the last copy.

Tip for consumers:
Don't do it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jm378
1 review
1 helpful vote
May 28th, 2017

You will be excited to see a video you've wanted and can't find but BEWARE this company will not deliver or answer emails but will accept your money. Do not order from www.itisdvd.com!

Thumbnail of user erind44
1 review
2 helpful votes
March 1st, 2017

Placed an order. Thought the website was a bit strange, so I put it on my credit card in the event there were issues. Got a call from the bank the next morning. They were trying to withdrawal a commetely different amount than i had authorized. My card had to be cancelled. Save yourself the hassle

Thumbnail of user antonioj8
1 review
1 helpful vote
June 2nd, 2016

I feel like I got robbed my package says it was shipped 18 days ago and I still never received it. I chose to pay the extra $12.00 to get it within 7-15 days but it never arrived.

Thumbnail of user juliet75
4 reviews
0 helpful votes
December 28th, 2014

Very disappointed! Save your money and patience. 1st they sent the same dvd twice, then after suggesting they'd send a replacement with the next order... NOT! They replaced it with exactly the same mistake. Clearly didn't check what they sent again. Twice! Also it had been recorded off television which is poor form at $25 per series. I have now waited 3 month for a replacement and have heard nothing despite emails sent.

Thumbnail of user adamw57
1 review
18 helpful votes
March 2nd, 2015

I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchased boyhood from them. The ordering process went fine and hassle free. Upon confirmation of my order, they informed me that it was successful and should be expected 6-10 working days for the arrival. The item arrived within the exact time

Thumbnail of user irenek
2 reviews
2 helpful votes
July 11th, 2013

I have the same issues that the other 3 buyers had.
It took 4 weeks to arrive, you cannot get rid of the subtitles and the quality of the play back isn't perfect.
No where on their site does it say movies/tv shows have subtitles no that the DVD is coming from China with all Chinese information.
Not buying here again. Have put the charges in Dispute with American Express. They will credit me and debit them. Good support from AX.

Thumbnail of user tamarah49
1 review
0 helpful votes
November 18th, 2017

I ordered this DVD a month ago still has not arrived. I have Tried contacting company no response. This was not a cheap DVD. Would appericate it if someone got back to me. Thanks

Thumbnail of user march138
1 review
3 helpful votes
November 21st, 2016

Ordered 3 dvds with paid express shipping (7 -15 days) 4 weeks later still no goods - site took money have had no contact or confirmation emails from them; have sent 3 emails regarding my order no replies (site claims to answer emails within 24 hours) - Don't buy from this site total scam

Tip for consumers:
DO NOT USE FRAUDS

Service
Shipping
Thumbnail of user davidc194
4 reviews
21 helpful votes
March 2nd, 2015

When I first landed at ITISDVD.com, my first impression is “this website is so precious!” My fave Western Tv series are being sold that made my heart jump out in happiness! On another note, I bought a DVD Copy of Dallas which was shipped promptly within the exact period as specified in the confirmation email I received after successful

Service
Value
Shipping
Returns
Quality
Thumbnail of user donaldw16
1 review
1 helpful vote
April 17th, 2013

At these prices, and coming from China, you can be sure that these are illegal bootleg dvds. Darned if I'm going to encourage these criminals just to save a couple of bucks. You can purchase on Amazon Prime with free shipping for just a dollar or two more, and you can receive the dvd in 2 days.

Thumbnail of user adamh98
1 review
0 helpful votes
May 8th, 2017

My family have purchased many movies on this website, all ok, movie is good, some have subtitles, some not, package usually take 10-20days to reach me

Thumbnail of user elainem3
1 review
2 helpful votes
March 22nd, 2011

Do not order any DVD from this website... The quality is terrible, one DVD I ordered does not play at all and the other one paused off and on while running. The sound is also not good. They may be new but not made for USA movie customers. Takes several weeks to receive and then if you are not home to sign for them, you have to go to the post office to pick up. I have asked for a refund... but am not sure if that will ever happen. Em

Thumbnail of user peterm283
1 review
0 helpful votes
August 25th, 2017

I have buying from itisdvd for about 7 yrs, and i never had any problems, but in the last year, my orders have been incomplete and they have stopped answering emails from me. Also they seem to be very slow in adding new dvds to their site now. If you are a new customer, be very wary, as you may not get your order and they will not answer any emails either.

Thumbnail of user markl225
1 review
0 helpful votes
March 28th, 2017

Purchased many movies on the webiste itisdvd, when i received them, 1 copy could not play well on my dvd machine, when i contact the service, they send a new copy to me without any charge.
Good movie, good service

Thumbnail of user amberr2
5 reviews
6 helpful votes
August 1st, 2013

I bought $80.00 worth of DVD's and all I got was illegally copies. I did report them.

Thumbnail of user davidg143
5 reviews
17 helpful votes
March 2nd, 2015

I've shopped at this website before and decided to buy some DVDs on ITISDVD.COM. I love this site because it is easy to navigate and purchasing DVDs are hassle free. At first I’ve inquired a lot of questions and I’m glad their reps replied explained every detail in a timely manner and proficient way. They guided me through the ordering process and no problems

Thumbnail of user williamg54
2 reviews
24 helpful votes
March 1st, 2015

When it comes to online purchasing, I’m very strict in terms of worth buying. When I saw the website of itisdvd.com, I speedily asked some questions regarding their DVDs, who we're very excellent in taking a response promptly in each of my questions.itisdvd.com is they sold their DVDs at a very affordable price like the walmart

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesb159
1 review
1 helpful vote
July 25th, 2014

Save your money watch same movies free on yify.TV viooz.co putlocker.is

Thumbnail of user larryt3
1 review
4 helpful votes
February 18th, 2011

The website does not tell you it takes over 4-weeks to receive your DVD. Additionally, they process the payment, but wait until 2-weeks later to even ship the product and it takes another 2-weeks to receive the DVD, which probably came from China.

Thumbnail of user brandyr
1 review
2 helpful votes
December 30th, 2009

DO NOT order dvd's from this website. I just bought over $70.00 worth of dvd's and not only do they not play properly, you can't get rid of the subtitle's that pop up on some of them. The company does not offer a phone number or address, so email is the only way to contact them and getting a refund is impossible.

Thumbnail of user raquelm1
1 review
4 helpful votes
February 24th, 2010

It does not indicate that the dvd you are buying is coming from China and that although it is in English that it is dubbed in a foreign language. I will not purchase from them again. I will say that the DVD is new but not made for USA movie consumers.

Thumbnail of user glennm50
1 review
18 helpful votes
March 2nd, 2015

Nice Website... Nice Movies
I have been using itisdvd since last 5 years. Its just awesome
Keep going itisdvd

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