• Insulation4Less

Insulation4Less

Overview

Insulation4Less has a rating of 4.53 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Insulation4Less most frequently mention great product, pole barn, and metal building. Insulation4Less ranks 4th among Building Construction sites.

  • Service
    24
  • Value
    21
  • Shipping
    23
  • Quality
    21

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 94.7%
Positive
18
Neutral
0
Negative
1
29
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They are very unprofessional and no absolutely nothing of the concept of proper customer service.
How would you rate Insulation4Less?
Top Positive Review

“Excellent product”

Stephen D.
11/6/23

Easy to install. Took me about 2 hours for 4 panels that make up my single car garage door. The side pieces for the edges added more time because of all the small cuts. This wasn't needed but I wanted to cover all areas of the door. Had a slight hiccup with my order since it did not include double sided tape after a few emails to customer service I was sent a roll via FedEx. Shipping was a bit expensive but the overall quality of this product outweighed the approx $60 shipping costs to Staten Island NY.

Top Critical Review

“Incompetent shipping”

E.D. G.
2/4/24

Product did not arrive at address specified. Had to go pick up in personal vehicle. Shipper refused to refund costs. Insulation for Less provided about a 10% refund. Product not used yet, box of pins damaged, will have to rebox. Can't recommend unless you go get it yourself.

Reviews (186)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (24)
Thumbnail of user stephend1604
1 review
0 helpful votes
November 6th, 2023
Verified purchase

Easy to install. Took me about 2 hours for 4 panels that make up my single car garage door. The side pieces for the edges added more time because of all the small cuts. This wasn't needed but I wanted to cover all areas of the door.
Had a slight hiccup with my order since it did not include double sided tape after a few emails to customer service I was sent a roll via FedEx. Shipping was a bit expensive but the overall quality of this product outweighed the approx $60 shipping costs to Staten Island NY.

Service
Value
Shipping
Quality
Thumbnail of user craigp158
2 reviews
0 helpful votes
February 23rd, 2024
Verified purchase

Ordering and delivery was easy and very timely. I ordered the Prodex 10M product. It has been super easy to work with and because of that very very little waste. The product is heavy duty, able to take some wear and tear during cutting and installation. Overall very pleased with the product. This is no 'bubble wrap insulation'! The only small downside is not related to product but is shipping cost which I don't think much can be done about that.

Thumbnail of user liamd126
1 review
0 helpful votes
February 13th, 2024
Verified purchase

I don't often post reviews but what the heck it's nice to say something nice once in a while. I got the insulation fast. It installed fairly easily on a ceiling with my screw gun and it works. I'll probably order more because I'll be adding an extension to a vacation house. That's it. See ya.

Thumbnail of user jamesd5254
1 review
1 helpful vote
February 5th, 2024
Verified purchase

Prodex works well in my pole barn application. I've ordered a few times and recommended it to my neighbors. Arrived on time and installed easily.

Thumbnail of user terrys1918
1 review
0 helpful votes
January 24th, 2024
Verified purchase

The product is excellent. Our house is easy to heat in the winner and keeps cool without A/C. The service is great and the delivery is great.

Thumbnail of user ronaldl1291
1 review
2 helpful votes
November 14th, 2023
Verified purchase

Let me tell you about it!
I am an Architect for 30 years licensed in 4 states and used this for my Daughters high performance house. R-17 going in and add another R-38 pink fuzz at the ceiling gives you R-55 for your house! Plus the attic does not need vents with this air, vapor and thermal barrier all in one product it meets code for a conditioned or semi conditioned attic. I am using an ERV for energy efficiency.
When selecting your product It does seem confusing because of all the products they offer but if you need any guidance they will help you pick what is appropriate and provide installation instructions. Each product is designed for certain applications and price points.

Its nice the product is water proof mold proof and you can install it fast and easy yourself. Beats calling in a spray foam contractor!

Thumbnail of user kevinp1944
1 review
0 helpful votes
December 7th, 2023
Verified purchase

Great company and a superior product! Reasonable price and wish I would've know about this company and product years ago

Thumbnail of user christopherb2251
1 review
2 helpful votes
November 18th, 2022

Easy install so far, but too early to tell what I will get for temperature control (Steel quonset building) I will find out this winter. The only thing disappointing with the prodex 10 is that the heat seam sealing doesn't work, so I had to buy a whack of reflective tape to seam the seals. It sticks in some places, in others it wont stick or it will let go after a few minutes. The metal tape works though, just an additional cost.

Tip for consumers:
After 2 Years I can say that this product works. I was told that my steel building would drip and have condensation, especially because I live in NS where there are huge temperature swings and high humidity. So far no drips, and no condensation. The building is dry and comfortable. It is also cool during our hot humid summers

Products used:
Prodex 10

Thumbnail of user customerservicei
CustomerService I. – Insulation4Less Rep

The trick is to start at a low temperature with your heat gun and keep increasing the temperature until you get the foam soft enough to stick. Once the foam is soft enough, you'll have no problem sealing the seam.

Thumbnail of user deneent6
1 review
0 helpful votes
December 12th, 2023
Verified purchase

I used Prodec to line the bump outs on my RV (that I live in in a cold clime) and it helps so much!

Thumbnail of user roberts10024
1 review
0 helpful votes
January 30th, 2024
Verified purchase

THE MATERIAL WORKS WELL IN OUR TRAILER. WE USED THE GLUE THE NAILS TO THE WALL AND SECURE WITH WASHERS.

Thumbnail of user bobbyj196
1 review
2 helpful votes
March 13th, 2023
Verified purchase

This may seem weird but I was most impressed with your professional responses to reviews. That told me a lot and made me more comfortable ordering. My experience in inquiring, receiving, installing and having the Prodex Total in my roof is good. It appears to do the things you stated. It does to reduce the sound of rain and help control the temperature swings in the house.

Thumbnail of user bruceb1184
2 reviews
3 helpful votes
September 16th, 2023
Verified purchase

I reviewed several different products before deciding on my Prodex purchase. Being a swimming pool cover contractor I noticed the insulation layer in the Prodex product was the same stuff used in the commercial pool covers you will find at your local High schools/Gyms & Country clubs. The three days it took to erect the 30 x 45 (24FT high) building the temperature was 105 degrees outside. The temperature inside the building was 15 degrees cooler. The insulation looks neat and clean. Shipping was quick and easy. Product arrived in good shape. I would do business with Insulation 4 Less again.

Thumbnail of user kerrs3
1 review
1 helpful vote
October 9th, 2023
Verified purchase

Simply said, "It works". I followed the install instructions of having an airspace and it made a huge difference in my metal building. It also installed easily. It arrived about a week after I ordered it. Happy to give it a good review.

Thumbnail of user billd1008
1 review
1 helpful vote
September 12th, 2023
Verified purchase

We were unsure of the product - gave it a chance. Works incredibly well. Just a sheet metal shed. You could touch the metal on the outside - very hot recently, in August 95 degree weather. Inside was Incredibly cooler! Thin material. Easy to manuever, Easy to install. Will use again!

Thumbnail of user martyr147
1 review
0 helpful votes
September 29th, 2023
Verified purchase
• Updated review

Easiest install of the Prodex+ product and no protective clothing needed. Product is lightweight and easy to work with. I'm not even done and my air conditioner makes it colder in here than it's even set for.

Awesome product
September 29th, 2023
Verified purchase
• Previous review

Easiest insulation I have ever used. No protective clothing needed. Goes In quickly and is amazing. Will never use any other insulation again. Thank you Prodex and insulation 4 less.

Thumbnail of user martyr150
1 review
0 helpful votes
October 9th, 2023
Verified purchase

I have been installing the prodex 5mm plus product. Easiest install ever and no protective clothing needed. The product goes up well and I stapled it in. Not even done yet and I can keep the temp in my house 30 degrees warmer or cooler than outside.
If ever I would need insulation again I would use insulation 4 less again.

Thumbnail of user jonahg39
1 review
2 helpful votes
February 10th, 2023
Verified purchase

I ordered the 10M. It works well, seals well and looks neat. My primary concern was condensation and heat in my metal building. I give it 5 stars on improving my building on both of those things. I previously had fiberglass in the building but it started cracking so I certainly wasn't going to replace it with more fiberglass. I was in a hurry. Fortunately, Prodex Insulation4less shipped quick.

Thumbnail of user mikab26
1 review
3 helpful votes
January 4th, 2022
Verified purchase

95% complete.
Crawlspace in the northeast.
From sill to sill. Sealed with zip tape.
Outdoor temperature is 18°
Crawl space temperature is 57°
Note; no heat in crawl space
The floors are much warmer.
It is working, I am a satisfied customer. MB 1-4-2022

Thumbnail of user charlesv699
1 review
3 helpful votes
February 8th, 2023
Verified purchase

It took me months to order. I read quite a lot before ordering. That's the way I am. Jonathan was very knowledgeable. The product is great. It installs easily and I could tell a difference even before I finished installing. I highly recommend! I am very satisfied. I will be buying more when I build my shop in the back.

Thumbnail of user andrewf1234
1 review
2 helpful votes
February 12th, 2023
Verified purchase

I find the Prodex Fast Action to be easy to work with on my roof installs. My customers are pleased. It's a quicker install than the regular 48 inch. It arrived in 2 days. Thanks Insulation4Less

Thumbnail of user kimg36
1 review
45 helpful votes
October 7th, 2015

We installed this insulation in a new metal building last fall. It was easy to work with and easy to install on the walls. The ceilings not so much just because of the need to work over your head etc. This fall we have torn down the ceiling insulation and paid to have spray foam put in the ceiling. We could not keep the building warm and when we did get it warm, we had dripping from condensation. I asked for help and they did let me know that somehow we did not have all the holes filled and air was getting in from the outside. I'm sure they were right, but we were not able to fix this problem. I would say over all we are very disappointed in this insulation. I read all the reviews and everyone was so positive so I felt I needed to add a real life fail. Hopefully they will keep this review on the site for future people to read.

Thumbnail of user fredh879
1 review
2 helpful votes
April 26th, 2023
Verified purchase

Recently did business with insulation4less on delivery of my order it was one roll short, INSULATION4LESS sent me a replacement roll in less than a week, they were kind, caring, understanding. PLEASE DO YOUR SELF A FAVOR AND BUY FROM THEM The passion they show for customers is above and beyond any vendor out there Sincerely Fr ed

Thumbnail of user jamesb5518
1 review
6 helpful votes
November 5th, 2021
Verified purchase

Prodex is flexible and easy to work with. I put it in my garage and pole barn. I also did a temperature check before and after install like some of the videos I saw on the insulation4less website – It all checks out. It's good stuff. I filled out their online form. They emailed a product recommendation, tech sheet, and links to articles and install methods. It was a little out of my comfort zone at first because I'm used to gabbing with people on the phone. I got it in about a week.

Thumbnail of user billb1611
1 review
4 helpful votes
December 9th, 2021
Verified purchase

Response to initial enquiry was direct and informative. Material and delivery was as indicated on website. Installation was easy. I tested the thermal efficacy with a thermal gun and it does significantly insulate the garage door on which I installed it. Do be careful, however, on how much you order. Measure carefully. I ended up getting more than I needed, but am using the excess elsewhere.

Thumbnail of user chriss1399
2 reviews
11 helpful votes
September 13th, 2019

Needed extra product on a job, asked for expedited shipping. They shipped within a day, but after 3 weeks I still don't have my product.

Thumbnail of user customerservicei
CustomerService I. – Insulation4Less Rep

Facts:
1. Order placed on August 27th, delivered on September 11th - That's 11 business days. NOT 3 weeks!
2. NOWHERE on our website does it state we can expedite LTL shipping!
Unfortunately, businesses are forced to respond to blatant and easily provable falsehoods.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user customerservicei
CustomerService I.
Typically responds within 5 days

How do I know I can trust these reviews about Insulation4Less?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.5
186 reviews
Have a question about Insulation4Less?