• Infowars

Infowars

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Overview

Infowars has a rating of 2.92 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Infowars most frequently mention customer service, and credit card problems. Infowars ranks 426th among Blog sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
4
See all photos

What reviewers want you to know

Positive highlights

  • Alex Jones shows the corruption in the government no matter what party is responsible.

Critical highlights

  • No answer, left message and no call returned, emailed the customer service and no reply.
How would you rate Infowars?
Top Positive Review

“ONE OF THE BEST AROUND”

noname n.
12/1/22

They work, highest quality, lab tested and no fillers, you get what you pay for. It's obvious that all of the 1 stare reviews a pure b.s. You ALWAYS get what you order from Infowars. If ANY company charges you/takes your money and you never get the product or your money back, that company/business would no longer be in business, because that is illegal to do so.

Top Critical Review

“31 DAYS LATER AND STILL NO PRODUCT.”

Anthony K.
12/31/22

I ordered my supplements on November 30th 2022. It is now December the 31st. I got one reply e-mail to which they lied to me stating my order would be shipped about 5 days later, this NEVER happened. They gave me the same excuse as 3 other times when my order was very late. This round takes the cake, it never showed up and they took my money. The excuse, "we are in the process of moving warehouses" really Infowars, 3 times in under 2 years. What a coincidence. That's a lot of moving. I will NEVER order from them again and after the new year I'm going to my bank to try and get my money back. Order from Global Healing instead. They have great prices, good products and actual customer service. Infowars has ZERO customer service and is by all means not accountable what so ever. I have spent thousands of dollars with them over the years. I will NEVER again buy anything from them.

Reviews (136)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (27) alex jones (44)
Thumbnail of user anthonyk920
1 review
1 helpful vote
December 31st, 2022
Verified purchase

I ordered my supplements on November 30th 2022. It is now December the 31st. I got one reply e-mail to which they lied to me stating my order would be shipped about 5 days later, this NEVER happened. They gave me the same excuse as 3 other times when my order was very late. This round takes the cake, it never showed up and they took my money. The excuse, "we are in the process of moving warehouses" really Infowars, 3 times in under 2 years. What a coincidence. That's a lot of moving.

I will NEVER order from them again and after the new year I'm going to my bank to try and get my money back. Order from Global Healing instead. They have great prices, good products and actual customer service.

Infowars has ZERO customer service and is by all means not accountable what so ever. I have spent thousands of dollars with them over the years. I will NEVER again buy anything from them.

Tip for consumers:
After this experience and being told the same blatant Lie 3 times, if I were you do not order from Infowars. I buy from Global Healing now. Cheers!

Thumbnail of user halogent
1 review
14 helpful votes
March 31st, 2018

Had in the past year ordered several products and received all promptly with no difficulty regardless of what warehouse sent them. As to whether the products "work" depends on the product. Most supplements are a waste of $$ regardless of who sells them. The water filters are fine but manufacturers are deceptive when they tout the ability to filter out viruses. If viruses are contained within living cells that may be found in dirty water, then the filter will capture them, as procaryotic and eucaryotic cells are large. However, if virus particles are free-floating in water, the pore size of filters are not small enough to capture those particles.

Thumbnail of user nonamen42
1 review
0 helpful votes
December 1st, 2022

They work, highest quality, lab tested and no fillers, you get what you pay for.

It's obvious that all of the 1 stare reviews a pure b.s. You ALWAYS get what you order from Infowars.

If ANY company charges you/takes your money and you never get the product or your money back, that company/business would no longer be in business, because that is illegal to do so.

Tip for consumers:
Do your own homework and learn the truth and facts for yourself. If you let others feed you so called information, you are not thinking.

Thumbnail of user jong400
1 review
1 helpful vote
July 8th, 2022

They tell you you get rewards point for buying their products. Well, not true i bought 5 bottles of their down & out and never got reward points for buying them in fact they don't even show on my history page ant i spent $149.99 on the product. I have been a great customer for them until now and i don't understand why they won't take of this problem jon gochenour an unhappy customer

Tip for consumers:
make sure you get what you pay for

Service
Thumbnail of user jennifere765
1 review
9 helpful votes
January 22nd, 2021

I've bought many of his products. The only one that gave me a problem was oxy one... for cleaning out your system. It gave me a painful cramping in stomach. So I suggest doing 2 pills if your sensitive like me and not the 4 pills. However his other stuff like Turmeric is great and ultra12 fish oil products... male vitality another great product. Also there turbo force is awesome. He really has some great products! I've bought allot of them. I think some of these posts are fake!

Thumbnail of user bady
1 review
1 helpful vote
November 2nd, 2020

Great stuff overall. Amazing really. After 20 years of accurate news service and quality vitamins and supplements. I am still blown away. Thank you

Thumbnail of user suzannek91
1 review
4 helpful votes
March 13th, 2019

The worst customer service ever. By the way if you have extra inventory (and ours was expired too when we got it) do not try and sell it on ebay - they do not warn you about this if you are new to ebay they will ding your ebay account with a copyright violation with no warning. So if you have been a great Alex supporter it will not matter. They do not care. We will never support infowars in any way shape or form again.

Thumbnail of user kevinc574
1 review
8 helpful votes
May 25th, 2019

The fact that INFOWARS is a conservative site makes me question whether most of the negative reviews here are legit, or just another backlash by democrats and their supporters.

Anyways, I bought the "Brain Force Plus" alongside their "Knockout Sleep Support" supplements. It didn't take more than a week to receive both items, found no problem with either, and just started taking the brain supplement. I am going to purchase the protein bars next. Thanks a lot!

Thumbnail of user jacobd189
1 review
3 helpful votes
January 21st, 2021

Jones exploits the mentally and emotionally ill by making up crazy conspiracies and then offering to sell solutions to his cult or weirdos. His products have been proven to be useless with huge markups and some are even dangerous for your health.

https://www.newsweek.com/alex-jones-infowars-supplements-tainted-lead-*******
https://www.salon.com/2017/08/10/alex-jones-infowars-supplements/
https://www.buzzfeednews.com/article/charliewarzel/we-sent-alex-jones-infowars-supplements-to-a-lab-heres

Service
Value
Shipping
Returns
Quality
Thumbnail of user freec6
1 review
14 helpful votes
April 21st, 2017

I've always known infowars to deliver when it comes to their products and news, I've been a daily listener for 5 or 6 years now and rarely do they delivery wrong info, if by chance they do, and I think I've only seen it happen once, they correct themselves publically, as far as the orders and the products, I've always got my stuff except once, I left a ticket, it was resolved promptly and they sent my order out again, unfortunately for them the first order must have got lost because I got it a week after I complained and a week or so after that I got the replacement order, so they didn't screw up, the postal system did. But yeah, not once have I had an order not come. We obviously know there are people out there that want discredit this organization. Don't be fooled by all hype and hysteria that much of these negative reviews seem to be spewing. What's obvious is that they're probably lying...

Thumbnail of user jacks565
1 review
11 helpful votes
August 31st, 2018

The hatred that we have in this country towards our American citizens is foolish. Others view our actions against each other as ignorant and non productive. Our enemies need not invade us, we are destroying each other because of greed and personal egos. My fellow Americans, stop the self imposed destruction of our nation! The Roman empire, the Greek empire lasted longer than the great American empire. So stop, look, & listen and see that we are acting like the fools that our enemies what us to become?

Thumbnail of user anastasiab12
47 reviews
107 helpful votes
August 15th, 2018

Alex Jones espouses unsubstantiated claims and general quackery, amidst his many false conspiracy theories and tin hat commentary. When he isn't screaming at his former wife for lawfully seeking custody of their children and disparaging her good name, he is making up lies about the Clintons or Obamas. He modeled a tin hat for his audience one. He should have kept it on his head. His website is a total waste of time and is not a reliable/credible source of information. Read that: Alex Jones is a liar.

Thumbnail of user carolel14
2 reviews
14 helpful votes
May 7th, 2017

Alex Jones in a true historical leader of American Patriots. God bless him and his efforts. I love Paul Joseph Watson, he is a dynamic patriot and powerful upcoming leader. Owen Shroyer is impressive and has devastating reasoning powers. David Knight is incredibly knowledgable and a brilliant speaker. Lee Ann McAdoo is thoughtful, smart and great to listen to. Millie Weaver is brave and passionate. Actually everyone at Infowars is top-notch. Praise God almighty for them!

Thumbnail of user cicelyc1
1 review
15 helpful votes
June 28th, 2017

I like Infowars and like many people, I decided to support Alex Jones' business by ordering some of his products. (God knows he advertises all the time asking for support)! The first two orders that I placed online were fine. I received both shipments in a timely manner, and my orders were complete. However, the last shipment I received was wrong. I got my package, but it wasn't what I ordered. I've called their customer service line twice, and I've sent two emails all on different days. I have yet to receive a reply. I will continue to watch the show, but I will not order any more of Jones' items. His customer service department is terrible and obviously, Alex doesn't care about his customers. He's just focused on making a profit... So much for patriotism! Scroll down the page and you'll find plenty of other dissatisfied customers like myself. Do yourself a favor and skip the Infowars store. Buy your organic and non-GMO products elsewhere, which is exactly what I'm going to do.

Thumbnail of user pastyw
1 review
18 helpful votes
April 27th, 2017

Alex Jones has done more in 2 years to open my mind than the MSM has in the last 30. I've been on this planet long enough to spot a fake, and Alex Jones is the real deal. The gratuitous hate directed at him is sad, and it underscores the false reality so many trolls exist in. If he offends you, go watch Jake Tapper or Chris Cuomo -- sound optional. I am Canadian with no horse in the race, but I see a man with passion and knowledge who is trying to wake up the masses living in a coma. So go back to watching Dancing with the Stars and let those of us who actually care fight the good fight.

Thumbnail of user tomf92
1 review
18 helpful votes
January 8th, 2017

Terrible news source, full of conspiracy theories that have zero credibility, and promote far right world-views that have no basis in reality. It's for people that want to maintain their white privilege and conservative view points, even though the facts go against their world views. It can be credited for helping dumb down Americans.

Stay away, and stick to real news sources.

Thumbnail of user fredk150
1 review
15 helpful votes
July 8th, 2020

I like Alex and thought I would try and support him by ordering some food. Not sure whether Alex knows exactly what the real story is on his "2 weeks shipment times" of storable food since he's probably not very hands on with the product delivery and customer service stuff by the looks of a lot of these reviews. For those of you who doubt that these are real reviews, go to the info wars site, click on any of the links to storable food, and try to get the reviews to come up. Reviews for food will not display on your screen... for any of the storable food..., that tells me the reviews are so bad (probably customer service related complaints) that info wars won't even let food customers publicly comment on their food buying experience... wont even show them. What kind of company wont even show reviews for a product they brag so constantly about? I ordered a years worth for 2970. 00 (before I realized you couldn't see any customer reviews). They charged my card, promised 4 weeks delivery, never confirmed the order, then after 10 weeks, would not return phone calls to their customer service desk asking where the product was. However, I still hear good ole Alex on the radio every day saying " they're shipping most of it in 2 weeks but we're saying 4 weeks just to be honest" Imagine my surprise to hear him saying that when I'VE BEEN WAITING THREE MONTHS AND STILL HAVEN'T RECEIVED THE FOOD I PAID FOR IN LATE MARCH. Something fishy is going on here... ALEX IS DOING EXACTLY WHAT HE SAID THE SHADY STORABLE FOOD COMPANIES DO, GET YOU TO ORDER BY PROMISING 4 WEEK DELIVERY, THEN DO ALL THEY CAN TO AVOID YOU FOR THE NEXT 16 WEEKS SO YOU CAN'T REACH THEM TO CANCEL THE ORDER. VERY DISAPPOINTING FROM SOMEONE I PUT MY TRUST IN.

Thumbnail of user briank108
1 review
10 helpful votes
March 14th, 2017

So previously I had reviewed that their customer service number was some kind of scam line.

Turns out the infowars number is misfortunately similar to a scam number, and that I may be a little bit dyslexic.

*******139 - infowars customer service
*******193 - some automated line that tries to steal your information

Infowars replied to my email today (2 days after my complaint), informed me of my error, and refunded my order.
Now I feel a bit bad lol.

No information on the reports of incomplete orders, but they treated me fairly and promptly.

Thumbnail of user arthurb58
39 reviews
135 helpful votes
March 15th, 2018

It's beyond me why anyone even still buys into the outrageous propaganda, hate, and outright lies this website is known for passing around. But I guess one can apply the old saying "birds of a feather flock together" when it comes to the like of Alex Jones and others who call themselves "journalist" on this site, considering the amount of racist and other derogatory commentaries that comes from the staff of Infowars and commenters who visit this site.

Thumbnail of user tyronel16
1 review
2 helpful votes
July 19th, 2018

Good service and the health drugs was really good especially the super male vitality!

Lee Ann MacAdoo was very helpful she really knows her stuff and gave me a lot of info that i needed thank you so much for all the news.

Thumbnail of user eileens92
1 review
5 helpful votes
August 8th, 2018

I do not like blocking Alex Jones is show this is freedom of speech everybody has their own opinion and what they believe

Thumbnail of user lillianj10
1 review
19 helpful votes
March 9th, 2017

I placed an order and only received some of the items. No one ever answers the customer service number. I've sent emails, opened tickets and left voice messages and have yet to get a response. How are they still in business when they charge for products they don't deliver?

Thumbnail of user lindaj162
1 review
12 helpful votes
January 30th, 2018

Money taken from credit card account. No answer to phone calls or emails.
As a first time buyer, I'll recommend you reconsider dealing with this company.
This is NOT a drummed up story!

Thumbnail of user maximumg
3 reviews
9 helpful votes
January 18th, 2021

Alex Jones may have sold out 100% to trump and will literally go to bed with him if he is ever asked, but this news site is still better than CNN and the other mainstream media sites that will hopefully go extinct soon.

Thumbnail of user adinod
1 review
16 helpful votes
December 21st, 2017

I have bought ALOT of products from Infowarsstore.com and for the most part they are spot on. Great deals at times and they come packaged well with stickers and patriot literature enclosed. Kudos on all that but the customer service or lack thereof ruins the whole process. As I'm writing this I've been on hold for the store line for 20 minutes just for them to pick up and hang up. Now thats the store order line because it is the only real phone line that exists, the customer service line(to check on a order that has already been placed) is a direct voicemail pickup and they will NEVER return your call. I promise you if you have a question or anything on an order they will NOT call you back. If you talk to a person on the store order line they will tell you that they can do nothing for you and will pass the message along for some one to call you from customer service, haha you will still NEVER get called back. My particular issue they sent me the wrong shirt and 3 sizes too big, it happens, I get it. But 1 month later and nothing is resolved. Your thinking just email... yup thats a dog and pony show too. Every time they do email me back its an apology asking for the correct shirt number and order number and I send it. Thats the end of that. One time I emailed direct off their contact us page with the order number and product number and their response was, an apology asking for the order number and shirt number. This is terrible. I am no libtard leaving bogus reviews, just a patriot and small business owner who appreciates good service or I spend my money elsewhere. Good stuff but garbage service, buyer beware before you spend money on shirts(the only thing I've personally had an issue on).

Service
Value
Shipping
Returns
Quality

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About the business

InfoWars is the website for Alex Jones, a conservative political and social commentator whose conspiracy theories have attracted wide-spread media attention.

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