Improvd.com Reviews
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84 North 9th st, apt 302, brooklyn, New York 11211, United States
3 Reviews for Improvd.com
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I discovered the Improvd line from a MyHabit sale, and it was love at first viewing. Different shades of grays, blacks, and darker hues of colors...soft cotton or jersey fabrics blended with mesh...draping, cowl necks, subtle asymmetry...slightly avant-garde...most importantly patternless and simple. All elements that I value in my clothes. I bought a couple pieces from the MyHabit sale but continue to monitor for deals on their stuff through the flash sale sites and places like Nordstrom and Saks Fifth.
AVOID!!!
I never take the time to really voice complaints but I really felt like customers out there should be aware. They took over 14 days to let me know that they were out of stock with something I ordered (which their website clearly showed was still in stock). Even when I notified them of it, nothing was done even 3 days later so I ordered it again. They had to credit me AGAIN. Then they also took over 2 weeks to ship my items to me. I am still waiting for one of them (OVER 3 weeks!) No notification of when items will be shipped. Poor customer service, so impersonal (you get some generic "best, IMPROVD Customer Care") no one gives their name or takes responsibility. I will not be ordering from their website ever again.
To be fair- I do like their clothing but you can get it at a discount on other sites such as myhabit.com, Nordstrom, ideeli.com with much much much better customer service. Other sites keep track of their stock levels, provide quicker shipping (most with tracking), and will even provide you with an additional credit if they run out of an item. Do not buy directly from their website unless you want to wait & wait & wait for your item (which may not even come because they ran out).
AVOID!! I ordered an item from IMPROVD.COM website. They charged my credit on the same day. I waited for 2 weeks and they still haven't shipped the item yet. So I called customer service during business hour, no one answers the phone. I sent them email about my order, and no one replies my email after few days. I called their NYC headquarter, and they told me they have nothing to do with the online store. I am going to dispute the charge on my credit card.
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Alex P. I finally went ahead and ordered from MyHabit. We'll see if the items actually fit...
T N. what'd you get, what'd you get? i've got a couple things on my wishlist - one of them is a certain kind of ring. some of the jewelry on myhabit looks good but i'm not sure how it'll feel in person. anyway, link me, link me!
Alex P. Pour la victoire irina platforms. I'm praying the 6 will fit lol
T N. roh roh... you're normally a 5, 5.5, aren't you? girl...that's an impulse buy if i've ever heard one.
Bess Z. Oooh, I saw those shoes on MyHabit. They're cute! I'm trying to just bite my lip and just window shop lately though *cries*
T N. haha, bess. it's truly a curse to be a woman.
alex p - how'd the shoes work??
Jasmine W. Hi TN. I think this review belongs on the myhabit.com website & not here on improvd.com website. I don't recommend ordering things directly from the improvd.com website- their shipping is incredibly slow & their customer service is awful. I agree the clothes are cute though.