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Overview

IGE has a rating of 2.02 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IGE most frequently mention live chat problems. IGE ranks 168th among Mmorpg sites.

What reviewers want you to know

Positive highlights

  • They say you get your order within 24 hours and I got my total order in less then that.

Critical highlights

  • Ive waited over 48 hours for 2000 gold which doesnt take that long to farm for.
  • It has been over 72 hours, and this site has become completely non-responsive, and unreachable.
How would you rate IGE?
Top Positive Review

“Decent Company”

Mark L.
2/19/15

I can't say I never had any issues but they always worked with me to get what I paid for. I have bought virtual money from them over 10 times and got what I paid for, thats about as honest as I can be about them.

Top Critical Review

“Failing over time”

Wholly W.
5/27/15

They can't consistently deliver, and they never respond. Really, find another vendor. If I could give them 0 stars I would... for every "attaboy" they deliver 10 "wtf's"... truly sad, they used to be so good, and now they're completely worthless. Unless you have A LOT of time to wait... then they still don't help in anything like near time... avoid this company and try the better rated ones...

Reviews (42)

Rating

Timeframe

Other

Reviews that mention popular keywords

48 hours (6) 24 hours (7) 72 hours (3) live chat (4)
Thumbnail of user whollyw
1 review
2 helpful votes
May 27th, 2015

They can't consistently deliver, and they never respond. Really, find another vendor. If I could give them 0 stars I would... for every "attaboy" they deliver 10 "wtf's"... truly sad, they used to be so good, and now they're completely worthless. Unless you have A LOT of time to wait... then they still don't help in anything like near time... avoid this company and try the better rated ones...

Thumbnail of user ryanp25
1 review
2 helpful votes
May 18th, 2014

Horrible site. Scam. I have been lost on finding a place to purchase gold or plat since mysupersales.com disappeared. I normally go through playerauctions, since they don't get their money till you CONFIRM you received your items Pressuring the seller to not scam. But this $#*! site along with their Epictoon screwed me out of 50$ No way. Screw these guys, If I don't get my gold or money back soon you will regret it.

Thumbnail of user roberth108
1 review
2 helpful votes
February 5th, 2014

Purchased 14k gold on Wow. Same story, 48 hours. A WEEK later, no delivery, even after confirmation email was sent saying it was delivered. I gave them 3 options for character deliveries. Nothing. They kept apologizing about the delay and what not. Will see if they actually deliver or steal my money. Do NOT use.

Thumbnail of user subr12
1 review
2 helpful votes
February 8th, 2014

I paid $47.49 a week ago through Paypal. Just like most of the other reviewers have said, I get the run around and false apologies that I am the next one in line to receive delivery, but I never get anything.

I have filed a complaint with Paypal to get my money back and I will file with the court system as needed. I also intend to contact the Better Business Bureau to file a complaint.

Stay away from the rip off outfit. They'll take your money and you'll get nothing but excuses and empty promises. These people are thieves, plain and simple.

Thumbnail of user cassandrag1
1 review
1 helpful vote
July 14th, 2014

Look, these guys aren't necessarily a scam when it comes to the guild itself, but with the time. I ended up getting my gold just now, so I can't complain too much, but it stated in the email that it'd be delivered within 48 hours, whereas I received it 5 days afterwards. I'm happy, I thought I got scammed, but it could be better. I guess it all depends on what realm you're on. If you're patient, buy from these guys but I'm sure there's better.

Thumbnail of user markl86
32 reviews
97 helpful votes
February 19th, 2015

I can't say I never had any issues but they always worked with me to get what I paid for.
I have bought virtual money from them over 10 times and got what I paid for, thats about as honest as I can be about them.

Thumbnail of user bc43
1 review
1 helpful vote
December 8th, 2014

Total scam. Got 5% of the gold I ordered and then they stop delivering and will not respond to any comms via online-chat, email, skype. Avoid!

Thumbnail of user erlingc
1 review
2 helpful votes
August 9th, 2014

Stay away. Waited over 72 hours now.
Was supposed to be only 5 - 30 mins.
I actually talked to them via The chat.
But they just gave me excuse after excuse.

They even had The nerve to call me "kid" and "inpatient".

Hade opened an case with PayPal.

Never again.

Thumbnail of user chrisb108
1 review
1 helpful vote
January 31st, 2014

Thought I would balance out some of the bad reviews with a more recent one. If you are looking for gold in under 24 hours, try somewhere else. They do take 48 hours + to deliver but they do eventually get it to you. I ordered 22k for WoW and was expecting it within a few hours. Was dissapointed that it took longer, but they did respond to my emails within around 12 hours each time. In their emails they explained it will take 24-48 hours. Was dissapointed again when they sent it about 12 hours late BUT at least I got it.
Its not a scam, but they are a bit slow.

Thumbnail of user abdallaa
2 reviews
5 helpful votes
June 9th, 2014

Beaware of this site, they are scam and will not deliver anything to you. I contacted them via live chat and I have clearly asked them if they have what I need and they said it will be delivered within 5 to 30 min and guess what never delivered. Im luck I but via paypal where I can claim my money back. Stay away from this site you have been warned.

Thumbnail of user carmenl12
1 review
1 helpful vote
February 6th, 2014

I was told the usual delivery time was between 1 and 48 hours. When I had been waiting for 72 hours I sent them an e-mail and I got this answer:

"I would like to start by saying how sorry I am for the unacceptable delay in delivering the currency. I don't want to raise false expectations by giving a precise delivery timeframe, which is what the competition usually does. Your business is important to us. Please give us one more opportunity to meet our commitment to you. I've also pushed it to the top queue so that when supply becomes available, it goes to your order first."

It's been another 24 hours and I'm still waiting...

Thumbnail of user toms105
2 reviews
2 helpful votes
February 6th, 2014

I bought 20 dollars in world of warcraft gold. It has been 2 weeks and they didnt deliver. I got emails from them saying they are working on it. They said 48 hours. I am glad i did a test for 20 vs the 200. I went to another supplier 6k and they sent it in less than 24 hours. I still am mad that i am out 20 dollars and my time talking to them.
DOnt buy. My guess it that they either wait until they get a few orders on that server because it cost 15 a month to play and my order was 20. Or they didnt have any in the "bank" and no one to farm it.
Just avoid, simple.

Thumbnail of user fredb34
1 review
4 helpful votes
March 14th, 2013

I have used this site in the past for WoW gold with absolutely no problems. I recently purchased currency for Aion and have been waiting 14 DAYS and still no delivery. All I get are apologies for how long it is taking. Had I know that the delivery would take this long I would have never ordered. I understand that Aion is not as popular a game as WoW, but if you can't deliver the currency, just say so and don't take my money!

Thumbnail of user johns614
1 review
3 helpful votes
December 21st, 2013

I ordered 3.350mil gil from them, $99.00. They confirmed payment within a a couple hours, but nvr delivered. I have over 7 emails from them saying we are very sorry for the long wait, we will deliver as soon as we have collected the currency for you. It's been over 9 days and nothing. I asked twice for a refund and the second time they said my money was being refunded. 2 days now and still no refund. What use to be a good site is now just a scam. Stay away.

Thumbnail of user tb42
1 review
1 helpful vote
October 22nd, 2014

This site is a scam. It is a shame that IGE recommend Epictoon.com for their virtual currency for WoW. I do not recommend this site to anyone. Except to our President Obama. They seem to do business the same way.

STAY AWAY!

Thumbnail of user andreyr
2 reviews
5 helpful votes
July 23rd, 2013

This used to be a good way to buy gold, but not anymore. Now this resource is crap. They get your money and then they don't deliver - and they are using all possible ways to cheat you - from fake "delivery" emails (for example at the time you wasn't even online they say there was a face-to-face delivery) followed by "investigation" followed by promisses of redelivery which never happened - to monthes of excuses. My last order is 3 months old and honestly I don't hope to get it at all. Stay away from this piece of crap!

Thumbnail of user crimsonb
1 review
2 helpful votes
July 10th, 2013

This sites delivery process sucks $#*! they are by far one of the slowest sites I ever felt with and all they do is keep making excuses for the length of time it takes to deliver and order. Mmoxe is the site I normally use but used ige due to issues with Mmoxe not loading when check out. Ige can piss off don't waste your mony there are cheaper and far quicker sites that will deliver within an hour of purchase that are just as reputable as ige.

Thumbnail of user carlh25
1 review
1 helpful vote
November 16th, 2013

I had used IGE for gold purchase for many years (even beck thru Everquest). Did not need any for a number of years in Wo0W; and was reluctant to use them again after all the negative reviews here. I decided to gamble and was glad I did. Ordered close to 69k. Got 50k within 24 hours, and remainder in 2 days.

Thumbnail of user jamesc95
1 review
2 helpful votes
July 9th, 2013

Paid for my gold received a conformation email. Then received a fake Blizzard email with a fake link *us. Battlle. Account yadda yadda, saying i needed to verify my account. However the email I used for ige and the one I use for my gaming account are different. Basically its a scam, they look my money and then tried to send me to a fake web site to record account name and pass word. AVOID THIS SITE.

Thumbnail of user fionam9
1 review
1 helpful vote
March 15th, 2014

My most revent email to IGE:

I have now written 3 emails (amongst many, many more) which have not been responded to in respect to the order I placed with IGE on the 27th of February (17 days ago). I have still not received delivery and despite numerous requests for a refund, have not received that either.

I have said on several occassions that it is not acceptable business practices to sell a product that you not only do not have, but also clearly do not have the means to produce. There is no other business on the planet that would be able to get away with such dubious and unethical practices - and of course people are going to be very angry if you steal from them. It should be said, in the last 17 days, I have farmed the amount of gold myself that I had purchased from IGE - so it is beyond pathetic that the business isn't able to do the same.

I expect an immediate response to this email and immediate resolution to this matter, whether that be to fill the order, or to issue a refund.

----

They stopped even bother responding with their pathetic excuses and run around answers. This business is a complete and utter SHAM.

Thumbnail of user ojio
1 review
4 helpful votes
February 19th, 2014

I've been a customer of IGE.com for more a couple years, and until now have had no problems. But now? Buyer beware! On February 16,2014 I placed an order for 5K platinum, at a cost of $49.99. Luckily I went through PayPal, because three days later, I'm still waiting. I got no response from several emails. Also, the website looks like it has Live Chat, but IT HAS NO LIVE CHAT. I tried every means to get a Live Chat window, but it never happened. So I opened a Dispute with PayPal, and almost immediately, guess what? I get an email from Louise in IGE's customer service department apologizing for their slow service, and begging me to give them one more opportunity to make it right. Same exact words as others here who have had problems with IGE. So I reply that I want what I paid for. Simple. She replies back that I need to close my dispute with PayPal first. Again, BUYER BEWARE. If you close your open dispute, YOU WILL NOT BE ABLE TO OPEN IT AGAIN. You've been warned. Luckily, I did not close the dispute, and instead sent her another email stating the reasons why, and telling her in no uncertain terms that because IGE ALREADY HAS MY MONEY, there is no reason to close the dispute until I get my plat. Simple. Straightforward. Fair. I'm still awaiting a response. Don't think I'll get one, though. Now I'm left waiting a few more days until I can escalate my dispute to a claim. You better believe that I will, too. I'm out $50, with nothing to show for it. I'm just glad PayPal stands by its customers. So, once again for the hard-of-hearing: DO NOT USE IGE.COM! YOU WILL BE SORRY!

Thumbnail of user ziyay
1 review
1 helpful vote
November 6th, 2014

Yeah yesterday i buy 1.000k eso gold from they.And after that when they realieze im contacting with they block at skype and dont answer from chat.

WHAT I DID?
I contact with haspay which their payment source and take refund THEY ARE SCAM! Dont buy from them.

Thumbnail of user donc42
1 review
3 helpful votes
February 10th, 2014

I give IGE a minus 5 stars. I suggest you stay away from this site. In the past, it may have delivered, but after 8 days - No delivery what else might I recommend?

They have the following on their website.
"Contact us Now You can reach us at any time of day. Just click on the Live Help button below and you will be connected to our support department.
"
Do not beleive it. You can not reach them now. This is not a live chat link. It looks like it is designed to make one believe it is real-time.

I have sent several E-mails. While some did get a response, They seem to be a canned response. When I asked specific questions like how do I cancel an order, I get a response, We would like to apologize for the unreasonable delay in fulfilling your order.

They never answer my specific questions.

I'm in the process of submitting a complaint with PayPal about IGE.com.

In my opinion, STAY AWAY FROM IGE.COM
February 2014.

Thumbnail of user em3538
1 review
4 helpful votes
December 12th, 2013

Never had an issue with them until now. Multiple gold orders (and even redelivery) in the past week have gone undelivered even though the confirmation email has been sent. Stay Away.

Thumbnail of user darreno6
1 review
4 helpful votes
October 30th, 2013

This company is pure fraud. I only ordered the bare minimum of gold so I was only out 19.99. It's been over a week past the 24 hour deadline for delivery. The same as everyone else rating this crap site, nothing but excuses. I have since filed a fraud claim with my bank. I am filing with the Cyber Fraud Division in both the U.S. and in the U. K. where their 3rd party pay site is located. Skillrx/moneybookers. I would recommend that everyone do the same. File with PayPal, File with your bank. File a fraud report with your respective government agencies. Spread the word, Shut this piece of crap business down.

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