• iDreamMart

iDreamMart

Overview

iDreamMart has a rating of 2.5 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. iDreamMart ranks 85th among Dresses Other sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
5
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How would you rate iDreamMart?
Top Positive Review

“Good customer service”

Olivia L.
2/8/21

I have purchased from them on three different occasions and each time I got good service and fast shipping with tracking info.

Top Critical Review

“Inexpensive clothing, but very bad customer service.”

Lisa G.
4/28/23

I placed a couple of orders with this company and received what was ordered in the expected time frame. I was happy with my first order and placed another order with several items. A few items in the new order did not fit well. I was told to ship these items to Shanghai instead of the California address on the label of the packaging. I did ship the items back to Shanghai as instructed and after several months and multiple emails, I have yet to receive a refund/credit and the company does not respond to my emails even after specifically asking them to acknowledge my email.

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user lisaannghelfi
1 review
1 helpful vote
April 28th, 2023

I placed a couple of orders with this company and received what was ordered in the expected time frame. I was happy with my first order and placed another order with several items. A few items in the new order did not fit well. I was told to ship these items to Shanghai instead of the California address on the label of the packaging. I did ship the items back to Shanghai as instructed and after several months and multiple emails, I have yet to receive a refund/credit and the company does not respond to my emails even after specifically asking them to acknowledge my email.

Tip for consumers:
They say they guarantee your satisfaction, but in order for you to return something you need to send it back to Shanghai China, even after sending it to Shanghai, I never received my credit or refund. The company did not respond to my multiple inquiries.

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user vontrickw
1 review
0 helpful votes
March 26th, 2020

I ordered from the website. Thought maybe someone used there site but was them. Have been trying to him them on messenger and emails with no response. They are crooks

Thumbnail of user chrisz9
Chris Z. – iDreamMart Rep

It is a fraud company(https://yourc.myshopify.com) charged your card with our brand name. We only sell our products(Chinese clothing) on our own website www.idreammart.com. Also, we only accept payment by our Paypal account. So, please contact the seller with the website you placed the order. And please chargeback the payment if they didn't reply to your message.

Thumbnail of user olivial158
1 review
0 helpful votes
February 8th, 2021
Verified purchase

I have purchased from them on three different occasions and each time I got good service and fast shipping with tracking info.

Tip for consumers:
Make sure you are using the IDreamMart.com site

Products used:
Qipao and USB

Service
Value
Shipping
Quality
Thumbnail of user brianp722
1 review
6 helpful votes
March 31st, 2020

I bought weights off a site that was under a different name, this idreammart is who withdrew from my bank account. I can't find any website. I was ripped off. They stole what little money I have during a pandemic. Great guys.

Thumbnail of user chrisz9
Chris Z. – iDreamMart Rep

It is a fraud company(https://yourc.myshopify.com) charged your card with our brand name. We only sell our products(Chinese clothing) on our own website www.idreammart.com. Also, we only accept payment by our Paypal account. So, please contact the seller with the website you placed the order. And please chargeback the payment if they didn't reply to your message.

Thumbnail of user sj514
1 review
1 helpful vote
March 22nd, 2020

Don't order from these people. They are scam artists making multiple websites and selling fake products.

Thumbnail of user chrisz9
Chris Z. – iDreamMart Rep

It is a fraud company(https://yourc.myshopify.com) charged your card with our brand name. We only sell our products(Chinese clothing) on our own website www.idreammart.com. Also, we only accept payment by our Paypal account. So, please contact the seller with the website you placed the order. And please chargeback the payment if they didn't reply to your message.

Thumbnail of user customerv4
1 review
5 helpful votes
September 16th, 2017

1.) beautiful dress - agree.
2.) service - pretense to be very nice, of course! But they dont care about quality. Not sincere. Irritate words in emails.
3.) In nowadays, most online shop, serve free-return postage. But, this factory, you will have to pay from your own packet. Kind of forcing you to buy their clothes, even though the bad material affect to skin.

I was itchy after i try the dress. And just for few minutes after, my fingers turns all black/green.

Their website, doesnt really address clear enough for the material.

Thumbnail of user patriciah99
2 reviews
7 helpful votes
April 27th, 2016

This the worst online purchase I have ever done... I paid extra for a 3 to 6 day delivery... Its been 10 days and still have not recieved anything... My order kept saying it was still not out 3 days after i had ordered... When I wanted to cancel... they said it was already out... and i know that wasn't true... Because 2 days later I got an e-mail saying my order was on its way... And still haven't recieved it! The worst company ever... Don't do business with them!

Thumbnail of user vivienl6
1 review
1 helpful vote
January 24th, 2016

I recently bought 4 outfits for my daughter and one of them is out of the stock. Chris the CEO was very attentive and helpful in getting my order ready and shipped on time. I am very pleased with their service and product quality, and of course excellent price. This was my first time buying clothes from Idream Mart and my experience was excellent.

Thumbnail of user johnl454
1 review
4 helpful votes
April 19th, 2017

Made an order Feb 12th. Dress was out of stock. I asked for and was promised a refund. That didnt happen. I received an E-mail stating my order shipped - Tracking number says stuck somewhere in China since 18 March. On 10 April I once again asked for and was promised a refund - again didn't happen. DON'T BUY FROM THESE PEOPLE - THEY DON'T DELIVER. BEING IN CHINA GIVES US NO RECOURSE EXCEPT THIS WARNING. DO NOT ABSOLUTELY DO NOT BUY ANYTHING FROM IDREAMMART.

Thumbnail of user jeremys75
2 reviews
6 helpful votes
August 18th, 2016

Stay away from this stupid company, betting that most of these 5 star reviews have been bought by people. This company is about as competent as using a chocolate fireguard

Thumbnail of user eg264
1 review
1 helpful vote
May 20th, 2016

My mother and I opened our orders, and we were just delighted! The design, fabric and sizing were just perfect. Customer service could not be better!

Thumbnail of user nn19
1 review
13 helpful votes
April 7th, 2014

The rest of the reviews on this page come from the actual owners or employees.
I recently ordered and I am having a horrible time, they dont reply! I havent received anything. DO NOT BUY!

Thumbnail of user nargisa
1 review
11 helpful votes
May 2nd, 2014

I ordered a dress from idreammart. Com I paid 64.00pounds including delivery which was supposed to be with me in 15-20 days... I have had no email twlling me where my item is or when I will recive it. They say LIVECHAT WHAT EVER NO ONE EVER RESPOBDS... I have sent 3 messages in the last 5hours no reply

Thumbnail of user meliah
1 review
3 helpful votes
March 30th, 2015

March 30,2015

I recently purchased a Chinese dress/qibao, Periwing Elegance Lake Blue Silk Peacock Print Chinese Dress Qipao Cheongsam, size "M" which I ordred on 3/4/2015. 3 weeks later I thought they didn't ship it, I started to worry, so I emailed them. Cris Zhou, the Customer Manager responded on next day that the qibao want sent on schedule, it might be on transit. Yes, it did. I got the pkg 2 day later via registered mail in perfect condition. The qibao is so beautiful, it fits perfectly. Excellent job! They also include free gifts-a beautiful ring. That's very nice of them. Thank you very much. I would recommend people to buy from them, quality products, nice services, good price and no shipping/delivery charges. Where else could we find that?
Thanks IdreamMart. I surely would order more from them.
M. Hanifah

Thumbnail of user chrisz8
1 review
1 helpful vote
Thumbnail of user wernerp4
1 review
4 helpful votes
September 29th, 2017

I received many compliments from this dress. I wore it as a second dress for my wedding. The dress was true to size (based on the description for small.) The dress is as pictured. It curved my body at the right places. It also come with the red hair piece and earrings which I didn't use. I give 4 stars and not 5 because of the delivery issue. I paid $25 for express shipping (3-6 business days) but did not get the dress until more than 2 weeks later (which is how long it takes for free shipping.) I recommend this website for affordable Qipao but do not have high hope for it to come on time. And be patience with the seller because I did not get the tracking number and the wrong one was given to me when I requested one.

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From the business

Professional formal dresses online store from Shanghai.

Company Representative

Thumbnail of user chrisz9
Chris Z.
CEO
Typically does not respond to reviews

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