• IBM

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Overview

IBM has a rating of 3.72 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. IBM ranks 82nd among Business Services Other sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate IBM?
Top Positive Review

“Revolutionary”

Marten G.
12/30/23

It's still the greatest company which has revolutionized the computing market. I just want to express my gratitude for those things these guys have gifted to the world. Hardware, computers, other kinds of electronic computing techniques. All those things appeared only due to the efforts of this company back in the day. Nowadays it seems to be an "eminence grise," as I completely have no idea what they are busy with today. But, props to it, anyway.

Top Critical Review

“Once a great company, but can no longer be trusted”

Louis W.
6/23/23

IBM was once a great company with the best customer service in the world. Their decline started decades ago but their products and customer service really went down the tubes starting around 2010. Smart US-based call center reps have been replaced with reps in India. Most of their products are a poor value compared to competitors. They might be responsive to huge companies that spend tens or hundreds of millions of dollars each year but for anyone smaller, you can find much better value elsewhere.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user louisw76
4 reviews
7 helpful votes
June 23rd, 2023

IBM was once a great company with the best customer service in the world. Their decline started decades ago but their products and customer service really went down the tubes starting around 2010. Smart US-based call center reps have been replaced with reps in India. Most of their products are a poor value compared to competitors. They might be responsive to huge companies that spend tens or hundreds of millions of dollars each year but for anyone smaller, you can find much better value elsewhere.

Service
Value
Quality
Thumbnail of user giovannibattistam1
2 reviews
0 helpful votes
September 2nd, 2022

Very bad experience with Segpay. I was robbed os 210 euro and they do'nt replay to my request to be refund

Tip for consumers:
Pay attention if you conctact or you are contacted fro Segpay , they are robbers

Products used:
Tablet Android , smartphone

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickg344
18 reviews
40 helpful votes
July 23rd, 2020

It's one of the unprofessional, unethical IT company I worked for a few months and I strongly recommend staying away from this company as I had a very bad experience.

Thumbnail of user rosies84
2 reviews
0 helpful votes
May 6th, 2021

I had a 12 month internship at IBM. This was highly rewarding and I would recommend to anyone looking for invaluable work experience in the field.

Thumbnail of user noalkharman
2 reviews
0 helpful votes
December 26th, 2022

Have some devices and products from IBM and really it is reliable and trusted. The IBM cloud storage still the best till now

Thumbnail of user azharz
4 reviews
129 helpful votes
Thumbnail of user marteng1
6 reviews
0 helpful votes
December 30th, 2023

It's still the greatest company which has revolutionized the computing market.
I just want to express my gratitude for those things these guys have gifted to the world. Hardware, computers, other kinds of electronic computing techniques. All those things appeared only due to the efforts of this company back in the day. Nowadays it seems to be an "eminence grise," as I completely have no idea what they are busy with today.
But, props to it, anyway.

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

For more than a century IBM has been dedicated to every client's success and to creating innovations that matter for the world

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