• HSBC

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Overview

HSBC has a rating of 3.14 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. HSBC ranks 50th among Banking sites.

  • Service
    2
  • Value
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate HSBC?
Top Positive Review

“Reliable”

alicia m.
4/28/21

Really reliable... good customer service... the interphase is great and its very easy to navigate. I deal with reliable investment platforms like BTCPROFITUK, COM for lucrative investment deals in forex, stocks and cryptocurrency. I use my money wisely by investing and make cool profit off of it. And I recommend it to most people and they give good remarks all the time I implore you to try it out.

Top Critical Review

“Supreme assets recovery. Org”

Noah T.
9/17/23

I was about to lose hope after investing in a disreputable company. Just when I thought I was out of options, I discovered a financial restructuring service that completely changed that for me. Your team was not only knowledgeable but also empathetic towards my situation. They walked me through the recovery process step by step and to my amazement I got my money back sooner than expected. I can't thank them enough for giving me peace of mind during such a stressful time

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user aliciam450
18 reviews
3 helpful votes
April 28th, 2021

Really reliable... good customer service... the interphase is great and its very easy to navigate.

I deal with reliable investment platforms like BTCPROFITUK, COM for lucrative investment deals in forex, stocks and cryptocurrency. I use my money wisely by investing and make cool profit off of it. And I recommend it to most people and they give good remarks all the time I implore you to try it out.

Thumbnail of user clareh55
3 reviews
10 helpful votes
March 10th, 2019

Just to give a big congratulations to National Australia bank who alerted us to an unexpected transfer and then retrieved the money the scammers stole from us. Unfortunately HSBC has not been so helpful and has refused to pursue this matter even though they know the person and the account to which this money went.

Thumbnail of user dreas9
2 reviews
0 helpful votes
May 3rd, 2022

I really want to appreciate them for the help with some serious chargebacks.
They were able to take the necessary actions to ensure it was successful.

Thumbnail of user noaht207
1 review
0 helpful votes
September 17th, 2023

I was about to lose hope after investing in a disreputable company. Just when I thought I was out of options, I discovered a financial restructuring service that completely changed that for me. Your team was not only knowledgeable but also empathetic towards my situation. They walked me through the recovery process step by step and to my amazement I got my money back sooner than expected. I can't thank them enough for giving me peace of mind during such a stressful time

Service
Value
Quality
Thumbnail of user rajua4
12 reviews
16 helpful votes
November 8th, 2017

I've bought from Lush countless times, and I have never been disappointed in a single product! I love their bubble bars and bath bombs, but the massage bars they offer are also awesome and the scent lingers all day. I always try different bath lines and keep coming back to lush over and over.

Thumbnail of user roberto.renna2
1 review
0 helpful votes
August 21st, 2023

Stay away from this bank. They practically steal money from your account. I made an international transfer on July 8th and the beneficiary never received the money, and HSBC didn't refund it to me. They greedily kept it. This is called theft in Europe and it's a crime.

Service
Value
Quality
Thumbnail of user hw48
2 reviews
15 helpful votes
November 30th, 2017

An international Bank that has a solid record of reliability. Customer services are good and transactions done with them are not complicated.

Thumbnail of user micheale16
4 reviews
6 helpful votes
March 3rd, 2020

Been with HSBC Bank for over a year first time I did a balance transfer I called you in and the company really messed up I was transferring $4,150 and their computer took over so be said the employee of HSBC Bank and only did a $850 balance transfer so I had to call back talk with a representative they don't understand what happened other than they had to do an additional $3,300 balance transfer $3,300 transfer has cleared now for some reason $850 is lost this is been taken about a month and still have not gotten results when I called they said it will take an additional 10 days 1 months for a balance transfer is just totally ridiculous and still has not been totally resolved

Thumbnail of user tamiam
2 reviews
2 helpful votes
April 6th, 2016

Their website is so easy to use and customer support always handy to assist when issues arise. I will recommend to friends and family:-)

Thumbnail of user elisabeths10
1 review
0 helpful votes
September 3rd, 2016

On 31 August 2016 I was attended by Prasanna because I asked to speak to a manager.
I just want to send a big thank you to her as she was extremely professional and nice and knowledgeable and genuinely cared about my complaint which she sorted out.
Would be great to have more employee like her in HSBC.
Thank you Prasanna!

Thumbnail of user ernieo7
3 reviews
1 helpful vote
September 19th, 2016

HSBC as a bank is okish, ( if you have an hsbc account you will know what I mean) their phone app is is a nightmare.
Four times out of ten you cannot connect, when you do its all right if you want nothing more complicated than your balances,, god help you if you want to pay a bill.
Not for the short term memory loss people, or anyone before the Internet was taught at school.

Thumbnail of user federicop39
1 review
0 helpful votes
August 30th, 2022

I went to hsbc swanson st. And the lady said waiting time is 45min, so waited, then ask them after 45min and Rachel said another 1huor waiting, OMG,, just to cancel the scam card is so hard to deal with them, the worth bank ever, poor service, i will never recommend this bank to all off the person I know

Thumbnail of user alexism36
1 review
1 helpful vote
January 11th, 2016

I received a free flight after barely using my HSBC card.

Thumbnail of user deanb86
2 reviews
7 helpful votes
July 9th, 2018

Awful! Even the most basic customer service eludes them. Pick another. Any other bank. They will waste you time and gobble up your money!

Thumbnail of user kumarm
98 reviews
406 helpful votes
September 25th, 2015

They are one of the best banks for insurance which I have cuz they provide the least excess and its affordable as a result to have contents insurance. Recommended.

Thumbnail of user karenk146
4 reviews
9 helpful votes
August 27th, 2017

Amazingly bad Customer support. They make it hard for you to withdraw your money and their online banking service is frequently down.

Thumbnail of user sunt15
6 reviews
15 helpful votes
January 21st, 2019

After openning a company hong kong for new business software because our country not switable for online securised payment.

I try to open a business account bank to HSBC with agent Mister Oscar after 2 months echange and 2 complaints to Autority Monetary Hong kong, We see evidence HSBC hong kong is very bad and only open account for Big company,

HSBC invents again pretext not to open your bank account of your company

Also she want you provide activity 6 months HSBC not understand news company not have 6 months activity without Bank account and company.

Also Autority monetary hong kong ask me HSBC have limite time for send reason
Hsbc ask me send and never send now is over 2 months i get lawyer for send is bad bank to the cour for power abus and not respect the banking right

So we Blacklist HSBC BANK with a RED NOTICE!
"IS A CHEAT BANK" we not recommended for your Business.
FOR BUSINESS.

Kind Regards
Sun

Thumbnail of user franciscor11
3 reviews
10 helpful votes
February 19th, 2016

People just seem to don't have a clue what they're doing!

Thumbnail of user ahmadn8
18 reviews
25 helpful votes
March 29th, 2015

I used it in UAE and everything worked fine.
In the first year i had to call customer service 4 or 5 times that's all
Some other banks you have to call daily :(

Thumbnail of user bobl230
1 review
0 helpful votes
August 20th, 2018

I attempted a transfer of $2300. 00 from my Chase checking to my HSBC checking on 6/25. HSBC unilaterally closed my account (in good standing) after 20 years of being a customer because I refused to provide detailed personal financial information. No problem. I didnt like the bank anyway. However the $2300. 00 that I attempted to transfer did not go into my account (because they had closed it) nor did the money get sent back to my Chase account. Today is 8/20. They tell me its not their problem. Chase concluded their investigation with proof that it was not their fault. HSBC has been dragging their feet for 2 months. I have wasted countless hours on the phone and in the branches to no avail. NEVER BANK WITH HSBC UNLESS YOU WANT TO PUT YOUR MONEY IN JEOPARDY.

Thumbnail of user michaelb104
18 reviews
103 helpful votes
August 20th, 2013

Provides us a robust online banking experience that lets us handle multiple currencies easily.

Thumbnail of user draganm4
5 reviews
2 helpful votes
November 21st, 2015

Well designed products to suit everyone needs!

Thumbnail of user evieg
1 review
1 helpful vote
May 13th, 2015

Thank you for the services

Thumbnail of user aniaf
3 reviews
4 helpful votes
Thumbnail of user shanek16
5 reviews
10 helpful votes
April 1st, 2015

After banking here for the last couple of years I am amazed that a major bank has a website that simply doesnt work simple manovoers like checking a transaction are virtually impossible If you want something complex like a statement for get. It became so impossible to obtain some end of year tax information and a few statements that I was forced to hand the login details to my account. This entire office were unable to find anything -But just when you think it couldnt be any worse ask for a statement and you get a message producing of statements has been outsourced to a third party and you have to ring them Of course when you ring you cant get them That is all true a internet backing website that cannot even produce a simple statement -It doesnt stop there but time doesnt permit to describe all the crazy feature- if you want online banking forget us. hsbc

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About the business

HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.

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