• Howrse

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Overview

Howrse has a rating of 1.7 stars from 106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Howrse most frequently mention customer service, multiple accounts, and real money problems. Howrse ranks 871st among Gaming sites.

  • Service
    21
  • Value
    18
  • Shipping
    8
  • Returns
    9
  • Quality
    20
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I've been playing this game for a long time and it used to be fun, but now it's just a timesuck.
  • They're so stupid that they assumed it was one account which means their rules are even dumber.
How would you rate Howrse?
Top Positive Review

“Wow!”

Becca K.
4/2/21

This is really fun, the only reason it's getting bad reviews is because some players are unkind, (in my experience hard to find) and you can't ride the horse. So in Howrse, you can compete with your horse and take care of it, the way you compete is if your horse has enough energy, you select a competition, which it has to have 5 participants, some are researved for a certain breed. This is mainly a breeding game, it breeds the right color andgenetics, you'll fall in love with this game! With tutorials, it gives very clear instructions,

Top Critical Review

“Greedy Money Hungry Game”

Zophi M.
5/8/23

As a base player, there aren't many things you can actually obtain without spending money. Sure they run events frequent enough where you could potentially win some high end black market items, but for the most part it would take someone a little while saving up equus to purchase a black market item off the exchange from other players. They only offer Divine horses through promotions such as the Horn of Plenty, or Golden Fleece. I refuse to give this company a dime just for the chance to get Divine horses. They should be far more readily available for players who cannot afford to throw hundreds of dollars at this game. I no longer play as a result of their greedy tendencies that have gone on for far too long.

Reviews (106)

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Reviews that mention popular keywords

game (74) account (56) players (30) customer service (9) time (31) 90 days (5) family members (5) money (48) 6 months (4) accounts (23) customer support (3) 30 days (3)
Thumbnail of user laylaa34
2 reviews
5 helpful votes
September 23rd, 2023

They don't care about their player base, all they want is money! They can't even hand out full divines anymore it's all in stupid "shards"! Gotta spend hundreds just to get a divine worth 10! DISGUSTING!

Thumbnail of user lc255
1 review
20 helpful votes
February 10th, 2020

Ever since they came out the love divines were in a HOP offer every Valentine's. Guess what, now they're in the reserved sales for 2 000 $#*!ing passes and the new one is in the Golden Fleeces. It's not the first nor the last slight we'll receive from them. This game is run by greedy bastards and it deserves to crash and burn to the ground. I spent years and years on this game and like many others I put thousands of hours of work into it only for them to mock and screw us over at every occasion they get.

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Thumbnail of user pokesibs
1 review
0 helpful votes
May 8th, 2023

As a base player, there aren't many things you can actually obtain without spending money. Sure they run events frequent enough where you could potentially win some high end black market items, but for the most part it would take someone a little while saving up equus to purchase a black market item off the exchange from other players. They only offer Divine horses through promotions such as the Horn of Plenty, or Golden Fleece. I refuse to give this company a dime just for the chance to get Divine horses. They should be far more readily available for players who cannot afford to throw hundreds of dollars at this game. I no longer play as a result of their greedy tendencies that have gone on for far too long.

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Thumbnail of user kendras129
1 review
1 helpful vote
September 17th, 2021

Several people over the past two months have been karma docked or banned for 'scripting' without any proof. None of these players script. When asked for the evidence the admin team gives blanket statements and refuses to provide anything. The admin team is an absolute joke. They will hand out bans based on what their top customers say. Avoid this game at all costs. Play another horse sim game.

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Thumbnail of user haleym165
1 review
0 helpful votes
March 30th, 2022

It's frustrating when you don't remember the password or email you used. I'd suggest not making an account.

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Thumbnail of user roseh269
2 reviews
2 helpful votes
June 1st, 2021

So I joined this game quite a few years ago, I was quickly addicted & loved it. I still hold this game dear to my heart for introducing me to other horse games. The forums are not super good, not well organized and do not showcase everything they could.
The events are fun, now if you want an event horse you will probably have to spend real money. But I mostly dont care, and I dont think people should care that much either. Just enjoy the game!
I introduced this game to a lot of my family & friends. I introduced it to my cousin, my gramma, my mom.
The art is beautiful, you have a ton of options and breeding is fun! You can age horses whenever you want, as long as you have enough aging points.
Its very fun! There are many items, passes are pretty easy to earn once you get into the groove.

Tip for consumers:
Make sure to search up any questions you have! It will be easier to find answers that way, if not then just ask on the forum.

Quality
Thumbnail of user bobj288
1 review
9 helpful votes
February 18th, 2020

Yes, people do loose karma and they do delete accounts without notice. But no one has accually listed the good points. Howrse is an oppurtunity to be creative, and have fun. You can enter your own GA and RC coats that go to voting and can become part of the game, and you can create your own Helios rays (backgrounds for the horses). The passes problem is not a problem for me. I am, and always will be, a non pass buyer. I earn my passes through daily objectives, which can give you up to 30 passes every day. The promos are hard to win, but they are most certainly not impossible, I mean, they can't just hand everything over to you. It is a fun game, but it does has a few issues. Players get to test new events, which is very fun, and help howrse find any bugs and/or glitches.

I am not saying you must get howrse now, this is just my personal experience. I have had a good experience (and no, I am not one of those 'snobby' high ranked teams. I am accually pretty low in the rankings). I hope a lot of others have the same experience I didn't, but hey, you win some you loose some.

Thumbnail of user melaniem636
2 reviews
0 helpful votes
December 31st, 2021

You have to pay real money to actually make any kind of progress, not allowed to voice your own opinions, rude people on the forums, takes a long time to age the horses up much, got bored of game fairly quickly, and you have to keep on logging in to keep your account from getting deleted for said "security reasons" which makes literally no sense whatsoever.

Thumbnail of user joiaw
1 review
28 helpful votes
October 6th, 2018

I've been playing this game for a long time and it used to be fun, but now it's just a timesuck. The prices of everything are insanely inflated because if you want to make any real progress you have to use actual money, and not a small amount either. The thing is, everyone on the game knows it too, but they are too afraid to say anything because the admins will definitely punish them.

Thumbnail of user ashyn
1 review
15 helpful votes
June 12th, 2020

After I finished the tutorial/training, I realized you could by 9.5ke with 19 PASSES. The fact that the game gives you 95 and forces you to waste it all makes me a bit mad, why not send out a free fertility wand instead of making us use the passes we got for joining the game? I like the game, other then this, that's my only problem with the game.

Thumbnail of user user2142
1 review
2 helpful votes
March 24th, 2021

Howrse is a amazing game, which I used to like alot myself.
So around yesterday, I sold 3 horses to someone. Then when I came back home after going to my horse riding lesson, I find out that I got banned. I sent them a mail, and everything they told me was that "my account is potential of having multi accounts". Not helpful at all, and I spent over 300 euro's on this game.
This means I need to wait 9 MONTHS to get back to how I was before yesterday.
The picture I attached down there, is in Dutch, let me translate it for you.

Hello.,

Thanks for your message.
Having multiple accounts (called multi-accounts) is strictly prohibited on Howrse. This is reported on several pages in the game.
Multi-account usage means that a player creates more than one account per server, or that several players play on a single account. So it has nothing to do with the sale of horses to another player, but with sharing your account (not through co-management) or creating additional accounts.
Your account was detected during a check. We use special software for this. We consider the punishment justified and we will not remove it.
Further messages will not change the answer. When the penalty is over you can continue playing on one account.

Sincerely,

The Howrse Team

I never shared my account with ANYONE, and never made a multi account. I started playing this game in 2014, and seeing howrse just accusing me of something that didn't even happen is even more sad.

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Thumbnail of user hinatas
1 review
15 helpful votes
December 29th, 2016

Unfortunately, the majority of reviews here are from people not experienced with the game. As someone who has been playing this game for 5+ years, I've never once encountered a problem.

A lot of people are complaining about the customer support, especially about sharing your passwords with others, even if they are your family. It clearly states in the game rules (that you are encouraged to read) that, under no circumstances, are you allowed to share your account log in details. As such, customer support doesn't need to help you, as you are at fault, not them.

Thumbnail of user kelseyh32
1 review
31 helpful votes
January 2nd, 2019

Pay to play even though it's avertized as free. Customer service is by far the worst I've ever seen. Supposedly family friendly but mods and adimins punish you for having multiple family members play with their own accounts. Developers are just money hungry and do not care nor support their clientele.

Thumbnail of user sophieb147
1 review
1 helpful vote
April 30th, 2021

I have played this game on and off for years, it is becoming more and more pay to play. The prizes for doing the mini games have got worse, used to get a decent amount of black market items and now you're lucky if you get 1 or 2. I am fed up of not doing as well in the game just because I can't afford to put hundreds of £ into the game. They have become money grabbing degenerates.

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Thumbnail of user dexterd31
2 reviews
20 helpful votes
January 19th, 2020

This entire game is run and filled by greedy slobs. Not only is the sight hard to navigate, but it's entirely rigged for the people who can pay their way through it. The community and the Horse Sales are a nightmare. Someone is always there to outbid you and every horse in direct sales is insanely overpriced. Why can't I drop the price on a non-purebred from 200K to 27K? Seriously? These aren't even real horses and people are freaking and playing like they are. This game really isn't worth it. I highly recommend you find a better game to play.

Thumbnail of user faithe33
1 review
20 helpful votes
March 14th, 2019

Nothing but a greedy game with a toxic community. I joined when the game first started and loved it - loyal member up until Owlient wasn't the owner and it's become nothing but a sad site to see. They will boot you for just about anything including having an opinion of your own (Even if respectful mind you). You can't get far in the game without a bunch of $. I highly suggest looking else where. Try Horse Reality out! You won't be as disappointed or taken advantage of. Plus it's got graphics worth checking out.

Thumbnail of user beckys55
1 review
24 helpful votes
January 12th, 2017

Okay so I would like to state i do enjoy the game itself. I like collecting my horses and whatnot. I do NOT appreciate being falsely accused of something. I was playing the game one day and it randomly logged me out stating I was banned for multiple accounts. Now my husband and 5 year old daughter had accounts and we all share a device so I figured that's what confused them. When I contacted them they said they were justified and would not reverse the ban. So I sent them ANOTHER email and said "your punishing my family for being low income and sharing a device, and I don't deserve accusations thrown in not just my face but my husband's and 5 year old daughters too" they told me to watch my mouth or they would delete my account. I would've deleted it myself but I have 10 Divines, and have never spent a penny on their damn game and didn't want to give them the satisfaction. 6 months later my husband or daughter are still banned, and I'm not allowed to use the forums. Try telling your 5 year old that even though she didn't do anything wrong, they can still punish her. I just keep my account active to spite them, I've played for 5 years and never got sanctioned, doesn't matter. I seriously can't stand the administration or MODS.

Thumbnail of user fionam67
1 review
21 helpful votes
February 9th, 2019

This site has got worse and worse. I have played now for over 10 years and spent real money on it. It is now a money making exercise. There have been a mass exodus of players and it is now such a horrible site. The constant need for promos and reshaping the pass system to get people to spend. Find yourself another game, Such a shame I had to give it one star as it is it is one more than it deserves!

Thumbnail of user nevaehd1
1 review
15 helpful votes
November 26th, 2017

So I was recommended this game by a friend and when I try to make an account and complete the tutorial it continuously has glitches and I can get passed the buying tack for Gia area. When ever I click on the green arrow it just goes back to that same page.

Thumbnail of user cindyp157
1 review
23 helpful votes
November 26th, 2018

This game sucks big time. Lazy unhelpful & highly unprofessional customer service. My 4 brothers all played with different accounts so their logic is we were the same user. They're so stupid that they assumed it was one account which means their rules are even dumber. I did so a chargeback & got my money back after they temporarily banned a couple of our family accounts. Not giving my money to these greedy thieves again. Horrible game & people. Very unprofessional. Stay away!

Thumbnail of user ermar4
3 reviews
2 helpful votes
March 28th, 2021

Howrse used to be fun. (Anyone remember the classic yellow background, or is that just me?) It used to be completely free to play, had good forums, and honestly was where I used to spend hours with my pixel ponies. Then it started requiring purchases just to progress. Now, who knows? It is not the same site I fell in love with, and hasn't been for quite some time. The systems keep changing and what once was free has now become a way to scam horse lovers. I've tried going back several times, only to be disappointed repeatedly. Honestly, its sad how boring this game has become. Best save your time and frustration and look elsewhere for an animal game that does care about its players, rather than revenue.

Tip for consumers:
Think about what you want from this game. Then do a quick search for that!

Products used:
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Thumbnail of user avar18
4 reviews
33 helpful votes
December 31st, 2017

Howrse is a fun game that is captivating and fun. However, they have taken away so many things over the years like the quests! There are too many updates that just make the game worse. Also, I moved and because of all the work (packing, unpacking, adjusting to the new home) I wasn't able to log on to my account. Soon, I tried to log on but my account had been deleted because I wasn't on for 90 days! Also, the game is run by users who pay money to earn more things in the game. If you don't buy Howrse money with real money, you won't get anywhere in the game. Also, if you buy something that has a chance of giving you a divine (aka Horn of plenty) or take part in an event that has a divine as one of the prizes, you won't get the divine. The mods are unfair. Fun game, but bad management of the game.

Thumbnail of user elizabethakaf
1 review
1 helpful vote
August 26th, 2021

I began before Ubisoft bought the game, and it was great. You could learn about horses, how to care for them, and there was a lot of social interactions. Now, it's just greed and moneygrubbing, and the latest abomination of the "Great Challenge' is ATROCIOUS. I do NOT recommend this game to ANYONE. I'm ashamed to admit I still play, but this latest crap was the last straw for me. Any criticism results in being banned from commenting, because they have to prop up their lies about being a happy community. If you want to see what's wrong with the world, this game is a prime example. The art contributed by the players is magnificent, but I can't be a part of this any more.

Thumbnail of user az125
1 review
24 helpful votes
January 3rd, 2019

I am honestly shocked at this game's operation. Ostensibly open to players of all ages, it is free to open an account, but requires a significant investment of real money to advance. In talking with other players, I have learned that investments of hundreds and even thousands of dollars annually are required to play competitively. That is something to consider before joining a sim game with possibly addictive elements.

But what is more alarming is the hostility and outright contempt with which the administrators of the game treat their players. Huge game upheavals occur regularly as rules are changed with little or no warning, leaving long-time players at a serious loss. Non-appealable decisions by game administrators eliminate accounts, sanction players, and punish game members for minor or innocent offenses. Game reps have admonished players with rude and inappropriate language, without repercussion. Honestly surprised that this game has survived the growth of social media, as it is just the sort of uncaring corporate monolith that is regularly taken down by organized protest.

Thumbnail of user beccak21
1 review
1 helpful vote
April 2nd, 2021

This is really fun, the only reason it's getting bad reviews is because some players are unkind, (in my experience hard to find) and you can't ride the horse. So in Howrse, you can compete with your horse and take care of it, the way you compete is if your horse has enough energy, you select a competition, which it has to have 5 participants, some are researved for a certain breed. This is mainly a breeding game, it breeds the right color andgenetics, you'll fall in love with this game! With tutorials, it gives very clear instructions,

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