Homestars takes money from contractors for listing their services which gives them a vested interest in getting listings listed regardless of the track record of a particular contractor. In short, Homestars does nothing to protect the homeowner from unscrupulous contractors and therefore they cannot be trusted. I know, I have been defrauded of 15,000 dollars by a contractor who paid for a listing on Homestars. Steer clear of Trevor Augustyn, owner of Hawthorne kitchen Design.

I don't believe the reviews on homestars.ca. I found one company with perfect 10 score and raving reviews that they are always on time. However, for me, they were a no show. I wasted time and money to make sure I was available and also got a sitter for my kids. I didn't get a call until almost 2 hours later.

Anyway, I tried to post my review but homestars will not post my honest experience because no exchange of money was made. It really makes me wonder how many reviews are real.

I am one of the companies that has been reviewed by Home Stars customers I have no conflict of interest and only have the highest praise for what they have accomplished and also saved many that would have experienced a bad job,but decided to believe their very fair and well documented input,saving that customer a horriblke experience.As the owner of KITCHEN DESIGNERS PLUS I can say without any reservation that they are masters in protecting the good ones and weeding out the bad ones.

Fast response, knowledgeable and honest service technician ("Anthony"). All in all, a superior level of customer satisfaction. There is no hesitation to use their services or refer them.
townhallman

I have used contractors from the Homestars site with great success. It is an accurate assessment of who is good. I am also on the site, as a contractor, with a perfect score and deserve it. We invite the happy customers to post their testimonials, so obviously there are more positive comments. I would not ask a client who is a bit less than happy to put a testimonial. But, I have met many of the Homestar contractors and have recommended them with good results.

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john v. I own a company KITCHEN DESIGNERS PLUS and all testimonials came directly from our customers.HomeStars in my opinion is a very valuable tool for the customer to use and refer to.I am also fully aware that some companies as listed on Homestars get some very bad reviews,so it seems to work very well.

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