• HarrisandZei

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Overview

HarrisandZei has a rating of 4.76 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HarrisandZei most frequently mention customer service, and wedding suit. HarrisandZei ranks 6th among Suits sites.

  • Service
    9
  • Value
    9
  • Shipping
    6
  • Returns
    6
  • Quality
    9

What reviewers want you to know

Positive highlights

  • Ive bought a few suits from H&Z and everytime these guys deliver excellent customer service.
  • Read about Harrisandzei online and went to get my wedding suit done at Their premises.

Critical highlights

No critical highlights yet

How would you rate HarrisandZei?
Top Positive Review

“Excellent service”

Paul T.
7/27/22

From personal experience, this is the best online store. For several years and still amazed at the excellent service and professionalism of managers. To ensure a good mood, the purchase of goods from HarrisandZei is safe at the mustache of the celebration.

Top Critical Review

“Donot trust this company at all”

Robert F.
4/4/17

I have been robbed by these so called tailors they don't even know an inch of tailoring. Don't visit their shop either as you will find everything except for what you are visiting them.

Reviews (51)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) wedding suit (4)
Thumbnail of user pault1550
1 review
0 helpful votes
July 27th, 2022

From personal experience, this is the best online store. For several years and still amazed at the excellent service and professionalism of managers. To ensure a good mood, the purchase of goods from HarrisandZei is safe at the mustache of the celebration.

Service
Value
Returns
Quality
Thumbnail of user oliverg89
2 reviews
1 helpful vote
April 11th, 2021

They made a suit for me in a couple of days. Everything was done very quickly and efficiently. Exceeded all my expectations.

Service
Value
Quality
Thumbnail of user leew96
1 review
1 helpful vote
April 3rd, 2018

First time I've had a bespoke suiting experience being the best man for the wedding. Very impressive from start to finish, the suit was near enough perfect first time around and need just a tweak on the trouser length. It was a pain free experience and very easy to book appointments with such a professional team throughout. After doing a great deal of research I would say I made the right choice as it was such great experience and value for money.

Thumbnail of user davidl553
1 review
1 helpful vote
March 31st, 2018

Ive bought a few suits from H&Z and everytime these guys deliver excellent customer service. Especially Nahid, his a top man when it comes to fittings. All my suits fit me perfectly and i receive a ton of compliments whenever ive worn them. Great job from these guys. Try them once and youll be hooked.

Thumbnail of user fredj56
1 review
0 helpful votes
March 3rd, 2017

I have been their customer for about 6 years. Their staff courteous and efficient. They deliver great quality at correct prices. The best place for your
Bespoke clothes in whole UK.

Thumbnail of user robertf177
1 review
0 helpful votes
April 4th, 2017

I have been robbed by these so called tailors they don't even know an inch of tailoring. Don't visit their shop either as you will find everything except for what you are visiting them.

Tip for consumers:
Never visit their london shop

Service
Value
Shipping
Returns
Quality
Thumbnail of user amelief
1 review
0 helpful votes
March 2nd, 2017

I have purchased 3 suits and 8 shirts from H&Z. There are literally
Hundreds of tailors to choose from in UK. However, very few deliver
The exceptional fabric, workmanship and customer service of Harris and
Zei team. Expect to pay more than the common street tailors but also
Expect a vastly superior product that is built to last. Highly

Thumbnail of user yunid
1 review
0 helpful votes
February 27th, 2017

I would love to give them 5/5 because my experience was most exceptional. Thanks Andy for advising me for harrisandzei. I also brought a gift for you from their shop.

Thumbnail of user asherl1
1 review
0 helpful votes
March 3rd, 2017

Empire Tailors was recommended to me by a friend after I experienced
Some not so pleasant service at another tailors in town. Sunny (the
Owner) took the time to get to know me and then proceeded to make his
Professional recommendations. The quality of the fabrics and
Workmanship as well as the excellent customer service was incredible.
I will definitely..

Thumbnail of user pierst
1 review
0 helpful votes
March 3rd, 2017

To echo much of what has already been written here, I highly recommend
Harris and zei. When looking for a tailor on a trip to London 18
Months ago, I found Harrisandzei on Trustpilot and was impressed with
The consistently positive reviews. My in-store experience was top
Notch and the garments I received are high quality.

Thumbnail of user richyb1
1 review
0 helpful votes
April 11th, 2017

They really got some skills, All the people working there are very intelligent and have a good experience i am very happy with my suit.

Thumbnail of user ednac23
1 review
0 helpful votes
February 28th, 2017

My husband hates too shop. He is picky on top of that. He is also not a suit man so for him to find something each time we come in here is a blessing. Thank you Harris and zei.

Thumbnail of user williamj102
1 review
0 helpful votes
April 2nd, 2017

I went there to resize my suit they treated me very rudely and didnt gave me satisfying answer the stuff they use is very cheap quality dont ruin your money on them. They give money to people to give them good reviews, Please dont waste your money on them. Their quality is more that worse. I would ban this company if i have the authority.

Tip for consumers:
Please dont use this brand they show a good suit and stitch you the bad one they use very bad quality.

Thumbnail of user nadirk3
1 review
0 helpful votes
January 2nd, 2017

Honestly when me and my brothers had only a month to get matching tailored suits for our sister's wedding in Dubai, we felt that we was only able to get "off the peg suits" within that time.

However after browsing on Facebook I noticed an ad from Harris and Zei. I didn't bother phoning in as I live just around the corner I decided to pop in the studio.

I was actually surprised to see a fully functional east end workshop still alive and running in London!

In addition to the nostalgic feel. I was greeted by someone who explained the fitting procedure and was competently able to answer all my questions.

I came back upon appointment with my brothers and we got fitted together we did express the urgency and the way they made our suits within the time frame is why they get 5 stars

Thumbnail of user ronnyk3
1 review
0 helpful votes
February 21st, 2017

I had a wonderful experience shopping and getting fitted at Harris and Zei with Nahid. He was super knowledgable, gave me excellent recommendations and made it a very smooth and an easy shopping experience. I highly recommend their service to anyone looking for custom dress clothes.

Tip for consumers:
Try Contacting from their Phone number in their website

Service
Value
Shipping
Returns
Quality
Thumbnail of user tobyl21
1 review
0 helpful votes
February 27th, 2017

Great Shop

Great place! The prices and section is incredible. They have top Quality all at very affordable prices. Their suit selection and other menswear is also excellent

Thumbnail of user patrickc92
1 review
0 helpful votes
January 4th, 2017

Its very difficult to find off the pegs suit that fit me, I have tried several tailors and due to my awkward body shape it is very difficult for me to ever get anything which fits me perfectly ( well thats what i thought until now).

I had a Wedding to go to just before the Christmas period and had seen that they had an amazing promotion going for a package deal.

I booked my appointment straight away and the consultant was great from the start, offering alot of advice on what will match and coordinate well wth the colour scheme.

My consultant went through all the fabric options and put together some amazing styling options, it was a very easy and swift process.

I would highly recommend Harris and Zei they have a great team and will be there very shortly for another.

Thumbnail of user loist5
1 review
0 helpful votes
March 1st, 2017

Compared to other places, Harris and Zei has good-quality affordable clothing and price. Will come again soon.

Thumbnail of user davidl399
1 review
0 helpful votes
March 3rd, 2017

It is very good place for shoping i m loving this place from the day i visited this place first time. The price is a little bit expensive over other shops in UK, but
The product and service you receive at this place makes it a really
Good deal! Recommended :)

Thumbnail of user sharonb87
1 review
1 helpful vote
January 11th, 2016

Am trying to contact this company re. Voucher bought as Xmas present 36 calls and 4 emails later still no joy what do I do?

Thumbnail of user harryj39
1 review
0 helpful votes
March 3rd, 2017

Great service with easy to use design package. Shirts arrived as ordered with excellent fit. Very pleased with the whole service, and suit is well made and fits well. I loved the service.

Thumbnail of user vk23
1 review
0 helpful votes
May 10th, 2016

5 months wasted, truly awful service and tailoring, honestly by far the very worst consumer experience of my life. Gave up in the end, as spending even another second of my time being bothered about it was throwing good money after bad, so I collected the suit and delivered it by hand to the headquarters of Time Out, from whom I'd made the mistake of buying a voucher, for the attention of their CEO. Won't be touching either organisation ever again and have told everyone I know to avoid both companies and why; my contacts will hopefully inform theirs etc. It's completely obvious to me that the cost to both organisations, in terms of business lost or never gained, will be far greater than if either had just refunded my money, but common courtesy and economic sense haven't prevailed, with both Harris and Zei and Time Out apparently allergic to the concepts of competence and customer service and satisfaction. (Avoid 'Langmore House' too, sister brand of Harris and Zei's run by the same people.)

Service
Value
Returns
Quality
Thumbnail of user alicev13
1 review
0 helpful votes
March 2nd, 2017

Great quality and quick service. I ordered a suit and 5 pairs of
Pants. A good selection of fabrics and competent friendly staff

Thumbnail of user oliviaa19
1 review
0 helpful votes
March 1st, 2017

I am impressed. The store is large and well-organized. There are not too many customers at once so the environment is relaxed.

Thumbnail of user jhona20
1 review
0 helpful votes
March 3rd, 2017

When i purchased one suit and experienced their fabric and stuff, i was so amazed it was so good and very beautiful design i could not stop my self anymore and now i am gonna buy three more. You guys should also try this.

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About the business

For over forty years, Harris and Zei have brought the luxury and experience of British tailoring into your reach, 100% Made in England. We offer an experience that puts you in the driving seat to customising your very own suit. Giving you a choice from...

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