- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
GSMPhoneDeals has a rating of 1.15 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. GSMPhoneDeals ranks 159th among Mobile Phones sites.
Very happy with this purchase. I was able to purchase the item in a pre-sale with an additional discount & Seller shipped the item as soon as it was available. They answered all queries I had promptly & gave me accurate replies at all times. Overall very happy with seller & product
Total scam, they will not reply to any emails or tickets. The website does not even belong to them its ripped from another site. I ordered on the 28/06/2015 had to call my bank on the 23/07/2015 after no communication and no phone, but be aware they can also scam the bank by proving you signed for it when in fact all that arrived is a universal wall plug NO PHONE but you signed for it so your screwed! Avoid Avoid Avoid
Total scam, they will not reply to any emails or tickets. The website does not even belong to them its ripped from another site. I ordered on the 28/06/2015 had to call my bank on the 23/07/2015 after no communication and no phone, but be aware they can also scam the bank by proving you signed for it when in fact all that arrived is a universal wall plug NO PHONE but you signed for it so your screwed! Avoid Avoid Avoid
I ordered a smartphone on June the 27th (order number *******) and it was shipped on June 28th (on Sunday?) with 3-5 days delivery time (from Europe).
No mails have been sent me to confirm the order.
On July the 8th I've open a ticket asking what's happening with my order and right now I don't have any news about it.
It's not possible to communicate with them and they don't answer at all.
How to get back my money?
Stay away from this site!
I ordered a phone 5 weeks ago. The phone was on stock and was supposed to arrive in 5 days, sent form the Netherlands. I only got a plug form China, from "Liang Ping". I've opened several tickets, at the beginning they replied but when the status of my order changed to "Shipped" (without receiving the phone) they stopped replying my tickets. Their contact phone number doesn't work. Also, when paying the phone I wasn't asked for a security code. This company belongs to CKO*VANDADEALS.COM. Don't buy anything from them!
I asked for a phone to be shipped from EU Warehouse. I received a tracking number which obviously was from China. The package arrived and contained a plug travel adapter (not charger) and no phone. Waiting 48h for a response now from them but I'm already proceeding to a credit card chargeback.
I don't know if it's an out and out scam website or what but I'm getting my money back one way or another.
I am waiting for my k3note for more than 24 days, raised many tickets but no response.
Their phone never get answered, will move to get my credit back.
Avoid this dodgy site.
Hi bought smartphone on 29/6/2015 not delivered today date 5/8/2015. Took my payment of £50.11 but order never came.no reply to letter or email please please keep away from this scam website GSMPHONEDEALS.COM
Tip for consumers:
DO NOT BUY FROM THIS WEBSITE TOTAL SCAM
These scammers took £160 for a smartphone that hasn't arrived after 4 months waiting They won't respond to tickets. Phone number is phoney. Do not give them any money because you won't see anything back for it.
Ordered a phone and watch 1.5 months ago, nothing arrived, no response to tickets or email, have reported abuse to their domain provider. Contacted bank to get money back.
The phone I ordered never arrived. This company shipped the wrong item, told me lies when I contacted them and assured me that the phone I ordered was on it's way. The item was supposed to be shipped from a warehouse in Europe so that delivery was no more than 5 working days. I have tried contacting this seller again regarding their poor service but have not had a response yet. Since I have been met with a wall of silence, my advice is that you should shop elsewhere or risk loosing all your money. Even if you did get your order, I suspect that the warranty is worthless.
If it helps anyone else, I phoned my credit card company and got them to refund my money even though I paid less than £100 for the phone. Banks and credit card companies refund smaller amounts of money under the CHARGEBACK scheme. Read the terms and conditions for your bank and give them a call. Don't just write the money off as it is just letting the crooks get away with it!
Tip for consumers:
Avoid, avoid, avoid, avoid.
I ordered a mobile on the 2nd/07 but still not received. Tickets opened no response. I have also tried the phone number provided with no luck. My account was debited, should I be worried
They copy the lay-out from miniinthebox.com to make them look legit, but if you pay nothing arrives. The telephone number cannot be reached and they don't reply to tickets or anything!
Make sure to file a complaint to the authorities about this!
Ordered a phone last week. Order was processing for over 24 hrs. Then when it was shipped I got an email saying that I would not get a tracking number as I selected free shipping but they don't tell you this when you pay. Their live chat is always unavailable and they have ignored every single ticket I have sent them asking for clarification.
Phone has not arrived yet and I a dubious whether or not a parcel actually exists.
As of today (11th Juky) I finally received a response from them saying they don't know why I haven't got my parcel but they will send the refund request through to accounts on Monday and that I should refuse to accept the phone if it arrives.
I'm still waiting and I believe a. The parcel does not exist and never did, which makes this whole site pointless because why bother? Do these people think we're just going to let them keep our money without a fight?
Or b. The European warehousedoesn't exist and the parcel has been shipped from china. Still, I've had orders from geek that have arrived in a week and we're getting on for nearly 2!
FURTHER UPDATE: The promised email from accounts never showed and I am now back to square one. Of course, the parcel still hasn't arrived either. The chargeback papers arrived from my bank yesterday so I am now submitting a claim.
Ciao a tutti, non dico niente di nuovo, nell'affermare che anche io mi sento truffato.
Ho fatto un acquisto il 25/06/2015 e a loro dire (mail) lo hanno spedito il 28/06/2015. A oggi, 22/07/2015 dopo alcuni "tiket" per avere spiegazioni, tra l'altro senza risposta, non ho ancora ricevuto nulla. E V I T A T E gente E V I T A T E.
Also bought a phone. Never shipped. I think they never has shipped a phone. www.VANDADEALS.COM is also a shop from them. BAD BAD BAD
After 4 ticket and 6 mails i asked my bank to cancel the payment.
Never again!
Gsmphonedeals is bad news
Wish I could vote a minus rating of -1,000,000,000,000,000,000 but anyway:-
Same experience as everyone else. Placed an order 25th June 2015 got a notification that it was shipped on the 28th June 2015, still waiting for my order. I've put in several tickets for which I've had no reply, some of the previous tickets actually disappeared! Tried ringing them, number does not work. I'm putting a chargeback in with my bank, hope I get the money but I'm not confident.
Got tired of waiting and ordered the same phones I wanted from Amazon, came next day!
The site does have some great prices on phones, but in this case it's definitely too good to be true. Complete and utter scam.
If I do ever get my package from there I'll let you know, hopefully by that time the chargeback will have gone through and I'll have some phones for free.
**********************************************************************************************
## Update 20th July ##
Claimed chargeback with bank, money arrived back in my account today. As long as you state your case with plenty of proof (print outs of tickets, orders and a supporting letter etc) then you should get your money back
Tip for consumers:
Do not buy from this site, prices are great that is true but they will take your money and you will never receive your order.
I dont usually review but had to this time. Phone was/is in stock when I placed the order 4 days ago, order still processing? Was to be dispatched within one working day.
If you wish to submit a 'ticket' for aftersales queries, well you're sh! T outa luck because it doesn't work. Unless you have a pre sale query, where the ticket system actually works. Now isnt that a surprise!
Draw your own conclusions, but 4 days and still no dispatch, a ticket system that doesn't work, no answer to phone calls, raises serious concerns. Its 2015 and this kind on (non) service shouldn't be accepted.
And if they ever do ship (which is unlikely as I am contacting my bank for a chargeback) what will the situation be like for any repairs under warranty?
Nightmare.
21 july 2015 - still no phone, still no replies.
Juan M 5 star? Phoney phoney phoney.
Got my money back today 05 august 2015.
Yay for chargeback!
FU gsmphonedeals / vandadeals
I bought a Xiaomi Mi4 on gsmphonedeals.com two weeks ago. They told me my phone will deliver from an EU warehouse within 3-5 work days but phone never arrived at home.
This website is juste a scam that steal customers. DO NOT BUY ANYTHING ON THIS WEBSITE.
I opened several tickets but they never answered me...
BE CAREFULL!
Bought one 2 month ago never received it no answer, never been sent dont ever buy with them
I bought a phone, It's been processing for 3 days, Their Phone Number Doesn't work, They don't reply any massages. Full of scam they have even asked for a picture of the credit card and a picture of the drivers license and said they destroyed it after confirmation, But now I doubt that.Be aware It is a part of http://www.vandadeals.com/, You will be charged from that Them so Be aware of http://www.vandadeals.com/ too. They all Scammers
Achtung - Atencion - Attention:
Kein Handy erhalten, keine Kommunikation möglich, verusche gerade mein Geld zurück zu bekommen über VISA reklamation
No recibir un telefono - no comunicacion possible - probar recibir dineros con VISA reclamacion
No mobile phone received - communication not possible - try to get money back about complaint by VISA
NOW Money is Back from VISA--Good luck for you
I ordered a phone on 22-6-15, i was told that the phone was shiped on 28-6-15 from NL and would arrive within 3-5 working days, then on 28-6-15 i have ordered a tablet and it was shiped on 30-6-15 and said within 3-5 working days. I have submitted 4 ticket since 8-7-15 yet no answer. Nothig has arrived. I tried to call their number +(1) *******129 not working... i checked my account and the money was deducted from CKO*VANDADEALS.COM...
No fffedback, no tracking just in blind. I will ask the bank for a chrage back. Stop waiting your time buying from them, they are obviously a scam
Orders number in questions: ******* and *******,
Their shiping details do not say that there would be no tracking until u make the order. On their shiiping page that is not mentioned
http://www.gsmphonedeals.com/en/Shipping-Handling.html
I have selected shipment from Netherland (3-5) working days, but never received tracking number actualy they emailed to say that there is no tracking number when they notifyed me of shipment! Contrary to their shipment details page attached!.
Tip for consumers:
AVOID. btw. i asked my bank for charge back, and my money is refunded in full. i advise you to do the same, if they have exceeded the max delivery date by three working days... keep all proof of email notification of delivery time.. Good Luck
Gain trust and grow your business with customer reviews.
