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Overview

Go4supply has a rating of 1.88 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Go4supply most frequently mention toner cartridges, and customer service problems. Go4supply ranks 76th among Printer Ink sites.

  • Value
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Purchased two black toner cartridges for an HP CP-1215.
  • Don't spend your time with this company, customer service is terrible.
How would you rate Go4supply?
Top Positive Review

“Excellent quality cartridges at very fair prices.”

Edward P.
11/5/16

I use old HP LaserJet 1220 printers in my tax business. Toner cartridges cost about $100 at office supply stores. I have order remanufactured cartridges from other web sites that used inferior toner and the copies were light. I have ordered cartridges from Go4supply for three years now and they produce excellent copies and are long lasting. Their cost is less than $20 each.

Top Critical Review

“Don't stand behind their products!”

Ray T.
7/2/21

Site says they offer 100% satisfaction guarantee. That's a LIE when you contact them! You don't always buy to replace at the time of purchase but ahead of time of need. They worked at first but failed quite quick. See attached Poor Print Quality!

Reviews (26)

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Reviews that mention popular keywords

toner cartridges (7) customer service (4)
Thumbnail of user rayt156
1 review
0 helpful votes
July 2nd, 2021

Site says they offer 100% satisfaction guarantee. That's a LIE when you contact them!
You don't always buy to replace at the time of purchase but ahead of time of need.
They worked at first but failed quite quick.

See attached Poor Print Quality!

Thumbnail of user jefft191
2 reviews
1 helpful vote
December 19th, 2018

Toners print light, defective drum - refused to warranty. I contacted this vendor multiple times, let voice messages, they are non-repsonive. DO NOT BUY HERE

Thumbnail of user reedm23
2 reviews
2 helpful votes
December 7th, 2014

Don't waste your $$$ on buying color cartridges from this company if you need to replace your HP Toner. I ordered a full set of four color cartridges and the Red bled on all the copies that I made. They replaced the original Red toner cartridge, but once again it bled through on the copy that I printed. A real waste of time an money. I you need to purchase color toner cartridges for your printer, pay the extra and go with the best HP.

Thumbnail of user melanies59
1 review
1 helpful vote
September 8th, 2016

I have no complaints about the product. I have had just one bad cartridge out of 20 and the cartridges last a good long time for our printing needs. Delivery time was as promised, and the cost was very reasonable.

Value
Shipping
Quality
Thumbnail of user edwardp40
1 review
1 helpful vote
November 5th, 2016

I use old HP LaserJet 1220 printers in my tax business. Toner cartridges cost about $100 at office supply stores. I have order remanufactured cartridges from other web sites that used inferior toner and the copies were light. I have ordered cartridges from Go4supply for three years now and they produce excellent copies and are long lasting. Their cost is less than $20 each.

Thumbnail of user grahamb21
1 review
7 helpful votes
January 31st, 2013

I ordered toner from these guys. The first cartridge was streaky. I tried returning it and their address had changed. I put in the second one and it lasted for about 50 uses instead of 6000. I called to send them both back and they said it was past the 90 day warranty period and they could not give me a credit or replace them. You either need to sell good products or have a warranty that will cover things when they don't work. I hope someone luckier than I finds these reviews before ordering from go4supply.com

Thumbnail of user danield37
1 review
4 helpful votes
November 20th, 2013

It appears as if it is a common practice to sell refurbished toner cartridges that blow toner all over your printer. HP 1600. I stock extra so that I am not out. Attempted to call the company with order number and their canned response is that they warrant their product for 180 days! Doesn't do me much good to stock in advance if that were the case. I advised that I wouldn't do business with them any more. BE VERY AWARE! History speaks for it's self!

Thumbnail of user km94
1 review
1 helpful vote
September 9th, 2015

Please be aware that this company uses the cheapest and the worse vendors in the after market. The quality is so horrific that an HP set of toner cartridges last only a few months and after their warranty period of 90 days they will use any excuse to tell you that you are not telling the truth about the product being less than good grade and that the warranty period is over. Genuine HP product typically last for a good period of time but the product that this company offers last only a few days longer than their 90 days of warranty.
DO NOT BUY FROM THEM>

Thumbnail of user n36162
1 review
2 helpful votes
October 18th, 2016

I purchase several toners a year, I mean hundreds from this company. I think I have only had one bad cartridge and never sent back because prices are so cheap. We have several C-STORES and not one manager has had an issue with toners. Let me tell you if they did I would hear about it!

Thumbnail of user johnb248
2 reviews
3 helpful votes
November 15th, 2013

Warning -- very disappointing product. I ordered a three pack of toner cartridges for my Brother laser printer. After a few hundred pages the printing is terrible -- faint and very uneven. Useless. I strongly urge you to avoid this company.

Thumbnail of user joycef4
2 reviews
3 helpful votes
March 27th, 2013

Terrible, terrible! Do not buy remanufactured toner cartidges from this company. They don't work and the customer service to return them is awful - after several attempts I still do not have a return authorization. Thank goodness I paid with the credit card that guarantees my purchase - it will charge them back. Will never use this company again.

Thumbnail of user vickis23
1 review
2 helpful votes
April 1st, 2015

I have been using this company for about 4 years now. I am shocked at all the horrible reviews. In my 4 years I have had exactly 3 bad cartridges and considering the amount of ink i have used over the years I still dont think that is bad. Granted I havent tried returning anything so i cant speak on how returns work. I do love these cartridges and I havent thought of changing companies. I usually get my order in the same week

Thumbnail of user andrewc4
2 reviews
7 helpful votes
August 28th, 2012

Ordered online and was promised a delivery within 2 days. Called week later and they still have not processed the order.

Seems like it's a garage based operation full filling orders and buying it cheaper from elsewhere.

Will never use this site again. Waste of time, cancelled the order, and hope that I get refunded. Scary thought that now they have my cc information

Thumbnail of user larryp55
2 reviews
1 helpful vote
October 8th, 2016

Easy ordering, quick processing and delivery. Very much satisfied.

Thumbnail of user jays10
1 review
7 helpful votes
January 23rd, 2011

Purchased two black toner cartridges for an HP CP-1215. Replaced one immediately, and used the second as a spare. First one worked OK, not really good, blacks had a greyish tinge. 6 months later, replaced with second cartridge, this has better blacks, but also comes with a uneven band of black toner down right side of page. When questioned by phone, they said too bad, only have 90 policy for returns. Purchase ink at your peril with this bunch...

Thumbnail of user joej15
1 review
4 helpful votes
April 12th, 2012

GARBAGE. Purchased both laser and inkjet product from them. Laser toner was 4/4 defective, bad chips and shoddy performance when we ignored the chip. Some leaked right out of package and had to be returned and when the replacements arrived, they were leaking as well. Inkjets just plain do not work. On the HP 8500 series printers they report expired, replaced those and the ones sent at that time report the same error. AVOID THIS BUSINESS, THEY ARE PLAIN INCOMPETENT!

Thumbnail of user georgeg15
1 review
4 helpful votes
June 4th, 2012

Do not do business with this company. I bought two toner cartridges that were supposed to be compatible with my Brother printer. When they would not work in the printer (printer would not operate and displayed an error message that the cartridge needed to reinserted in the drum), I contacted customer service and received no help. This company may have the lowest price, but the cartridges were not compatible as was guaranteed and it did not even attempt to send replacements. Its refund/return policy is a joke.

Thumbnail of user teresas8
1 review
6 helpful votes
November 12th, 2012

I received a bad Dell cartridge, thought i must have missed something in the description. Never thought twice until I bought from them again 10 months later. They billed me and never shipped. I emailed them and received the cartridges 3 weeks later. They used to be a great supplier. Now all I get is "out of office" replies.

Thumbnail of user lauriec5
1 review
4 helpful votes
March 6th, 2013

This company is horrible! I ordered toner and they gave me multipul tracking numbers for my toner. Each tracking number was invalid. Orginally they said it would be here in 5 business days, HOWEVER, it has now been 10 business days and I STILL HAVENOT received my toner!

I WILL NEVER USE THIS COMPANY AGAIN AND I WOULD NOT RECOMMEND ANYONE USING THEM!

Thumbnail of user johna239
1 review
3 helpful votes
April 21st, 2013

I bought two remanufactured cartridges and both left smears on my legal docs. Took three calls to get the RMA sent. Received two new cartridges and both smeared again. Took two calls to get RMA. Tracked the package back to them and have made 4 calls so far but have not received a refund.

Thumbnail of user kevinb18
1 review
4 helpful votes
March 12th, 2012

Purchased a 4 pack of color toner. Just tried to load one of the cartidges and it was faulty. They will not replace it or talk to me because it was passed their 180 return policy. Stay away!

Thumbnail of user patriciao
1 review
3 helpful votes
July 13th, 2013

I ordered three Brother cartridges for my printer. I provided them all the details and they sent a wrong item. I tried to call them nobody answered. I left messages also emails for two consecutives days and haven't be contact.
Don't spend your time with this company, customer service is terrible.

Thumbnail of user melindad1
1 review
4 helpful votes
July 23rd, 2012

POOR POOR CUSTOMER SERVICE. I ordered two (2) cartridges. One worked the other one (Memory Card) won't read. I called them to replace the memory card. They stated they mailed. NEVER GOT IT. Then, I ask them to send me a return label - NEVER GOT IT. DON'T EVER USE THIS COMPANY. THEY ARE A TOTAL RIP OFF.

Thumbnail of user melaniep7
2 reviews
3 helpful votes
August 15th, 2013

I am really surprised by the ratings here. I was considering using another company and decided to investigate reviews, which were not as poor as the ones for Go4Supply and decided to look at them as well. I have been using this company for over 3 years. I always order 6-10 cartridges at a time. I usually have about 5 bad cartridges a year (out of approx. 30)... considering the savings I can't complain, this still puts my cartridge cost annually a ton lower than from other sites or OEM cartridges. Once, our single other cartridge did not come in with my order of 10 standard toner. I called and they immediately sent it out. I have had no problems with this company. The only reason, I even started looking elsewhere is they did go up (after 3 years) on the price of my toner. After researching, I am going to stick with them. I sure am sorry other people have had bad experiences, but mine is quite the opposite.

Thumbnail of user gwenb2
1 review
6 helpful votes
February 22nd, 2011

I had 2 defective cartridges that I sent back... they replaced them after a long delay with 2 more defective cartridges & now will not do anything about them... so I'm still out of money... plus a 3rd cartridge is spewing yellow poweder all over my prints... stay away from this company.

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