• Glarysoft

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Overview

Glarysoft has a rating of 2.92 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Glarysoft ranks 331st among Software Other sites.

  • Service
    1
  • Value
    1
How would you rate Glarysoft?
Top Positive Review

“10 stars if I could...”

Jonny S.
2/25/23

This software is excellent. I have saved so many computers with this - it's free, but I have the "pro" license because I am happy to support a great app. I cannot believe anyone gave this less that 5 stars. I use it all the time. A colleague had a very expensive all-in-one computer and it was starting to have problems. His genius son thought he should just buy a new computer. I ran the free version on his machine and it is now as good as new. Great software. Also, on the occasional time when I've had to contact customer service they were helpful and responsive.

Top Critical Review

“File Recovery Free”

Saied G.
7/7/22

File Recovery Free is not free! It's limited to 3 files but it does not tell you that anywhere! I let's you scan you harddrive for hours and then when you want to recover, it tells you that you are limited to 3 files!

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user saiedg1
1 review
1 helpful vote
July 7th, 2022

File Recovery Free is not free! It's limited to 3 files but it does not tell you that anywhere! I let's you scan you harddrive for hours and then when you want to recover, it tells you that you are limited to 3 files!

Thumbnail of user rebeccaw73
2 reviews
9 helpful votes
December 7th, 2016

Annoyingly there is an update like every other day. 2nd they install their Malware software without permission and it take over your computer without knowledge. LASTLY! I went to Dropbox folder to clean out pictures to make more room and when I right clicked all my Microsoft Default options such as DELETE were GONE! I uninstalled the software to get me default right click settings back and then rebooted when I noticed that my One Drive Camera Roll (CLOUD FOLDER!) was GONE! I went to Onedrive website and found the folder in Recycle bin, Clicked on restore, went into an error. I have been in contact with Microsoft for 2 weeks now. Its like this folder never existed. They have no idea what I am talking about. There were 875 pictures in that folder. Bottom Line: Glarysoft will need to be updated NONSTOP and will take over your PC. They take over your default right click options and then install malware protection software WITHOUT your permission. AVOID and definitely do NOT PAY FOR IT!

Thumbnail of user ronk
139 reviews
1,047 helpful votes
November 7th, 2009

This is a long one, sorry, but one I've been meaning to vent about this for some time. Unless you're really into computer maintenance and Fix-It programs, you might want to sit this review out.

Let me start by framing the point that my "opinions" are based on my experiences, thoughts/ideas shared by friends, and a good deal of research. This review focuses on Glary Utilities, but is, in fact, my opinion of all "Fix-It-All" programs available. So no personal attack Glary?

Glary Utilities is a software 'utility', bundling perhaps ten, or more, individual 'fix-it's' to improve your computer's performance - make it run like new! It will "Optimize And Improve", fix your "Privacy And Security", attend to your "Files And Folders", get your "System Tools" in order, and finally "Clean Up And Repair". Each of these "fixes" has several more sub-options and "fixes". There is a "Lite" or free version (which is perhaps missing some key attractions), and of course for a charge the "Pro" or full version.

The problem I have with Glary, and most all others of its kind, is (A.) the efficacy of all these "fixers", and (B.) putting tools, so very invasive, in the hands of those who really don't have much experience. Many savvy techs will advise you to leave your computer's registry, ALONE. The registry is rather like your computer's 'central filing cabinet' or 'brain' if you will. It controls the main settings for what your computer is instructed to do, and how. If you jiggle the registry the wrong way, and change, or remove, key registry commands, you could truly cripple your system, or lose it. The only fix then is a reinstall of your OS.

So riddle me this: how safe/smart is it to give a trusting, but unfamiliar user, a terribly invasive program designed to DELETE "unnecessary" registry entries? The stories I could tell (including my own DISASTER tales of registry fixers).

OK, so much for the registry. But the same dynamic of RISK applies to all the other 'jobs' the utility is ready to do for you. What WILL it do to your security, and along with optimization, what will it "Improve? Files And Folders, "corrects the errors in your start menu and desktop shortcuts". Do you know which shortcuts you want to keep, and which, if any, are OK to delete? So how does Glary?

So what is safe? Ask lot of good questions of smart computer people. Trouble is they're not always handy and generally cost a good deal to hire.

I turn to the web sites I can trust for feedback. Trust - takes time to build trust. Here's a starter for you. Lifehackers.com is a well known resource with techs and smart computer people. They have a long history of good advice and fixes that have been around a while, work, and don't break anything. You'll learn a good deal there and also find resources for freeware fixes and options you can trust.

There are more web sites you can turn to but the process is not a quick one. Before a wizened user does a thing, they'll drop into forums and ask the "elders", "any thoughts"? Mostly the feedback will be usable and safe. Unfortunately PATIENCE is the best "fix" you can use.

Almost done. Here's a freeware program you can start with and get to know well. Ccleaner.com (originally known as Crap Cleaner) is one of the handiest tools around. It will clear out all your temp, garbage files (but you STILL have to know WHICH areas to tell it to clean), disable unnecessary items from start-up, even uninstall stubborn unwanted programs. It's also one of the few intelligent registry fixers - period. You can scan your registry without changes, backup existing registry before any cleaning (if you screw-up - UNDO the clean), and for some reasons I'm unaware of, makes better decisions about your registry than most other progs.

There. I've had my say. Be careful of promises that seem, "to good to be true", they generally are. Research and patience will keep your computer running longer, better, with a lot less grief.

Thumbnail of user gregm25
5 reviews
12 helpful votes
February 12th, 2013

This is an above average general utility program. Although, it's only advisable to run one anti-virus program. It never hurts to run more than 1 utility program, whether it's for registry, spyware, malware, and junk files. What one software application will not detect, another one usually will. I'm a fan of software programs that don't run a lot of processes and apps (this usually taxes the PC's speed, etc). However, I need to inquire about Glary's spyware detector. In most cases, when doing a scan, it usually only catches 1 or none of any spyware programs. That's usually unorthodox. In my experience, I've always had one that detects quite a few. Then the others "pick up the ball" so to speak, by catching a few more. I have given it "4 Stars" due to this one fact. But, I will email Glarysoft and find out if there's a way to heighten the sensitivity of the spyware detection. Otherwise, this is a great utilities program, 1st and most importantly, because it does not use a lot of resources in it's due process. If I get any input from the company, especially if it improves or corrects the spyware detection. I will do a quick re-review, and post it with "5 Stars"

Thumbnail of user darrels13
45 reviews
174 helpful votes
October 31st, 2019

I have used this program in one way or another for almost 10 years, first using it to repair my daughter's totally messed up laptop. I have found it worked reasonably for a free program.

After my Windows 7 computer when down, I purchased a new Window 10 computer and transferred files.

For some reason Windows 10 likes to duplicate folders. Since Glary utilities as a duplicate file delete function I attempted to delete over 140,000 duplicate files made my windows 10.

In the past Glary utilities would allow a user to click a key called "Check Intelligent" and bulk delete all the duplicates in two clicks. But not now.

And if you contact the company, they are quick to response in will imply the user does not know how to use the program, but will offer no solution to the problem.

Thumbnail of user jonnys2
38 reviews
93 helpful votes
February 25th, 2023

This software is excellent. I have saved so many computers with this - it's free, but I have the "pro" license because I am happy to support a great app. I cannot believe anyone gave this less that 5 stars. I use it all the time. A colleague had a very expensive all-in-one computer and it was starting to have problems. His genius son thought he should just buy a new computer. I ran the free version on his machine and it is now as good as new.
Great software. Also, on the occasional time when I've had to contact customer service they were helpful and responsive.

Tip for consumers:
Buy it!

Products used:
Glarysoft

Service
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