• Giftcard Zen

Giftcard Zen

Overview

Giftcard Zen has a rating of 3.93 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Giftcard Zen most frequently mention customer service. Giftcard Zen ranks 52nd among Gift Cards sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4

What reviewers want you to know

Positive highlights

  • All gift cards I brought worked except 2 Apple Store cards, which this company issued refund right away.

Critical highlights

No critical highlights yet

How would you rate Giftcard Zen?
Top Positive Review

“Amazing site, super fast transaction. Will definitely be using again!:-)”

T P.
3/15/17

I use several gift card sites, some I like, there is one that I will never use again (never even got my gift card) and this one, Giftcard Zen, was amazing so far on my first transaction. I ordered, got a confirmation email, and an email with my gift card link all 3 emails time-stamped the exact same minute. That was the fastest I have ever received a gift card that I purchased online or thru an app. Will definitely buy from Zen again!:-) Thank you!

Top Critical Review

“No value to gift cards and they would not refund my purchase”

Alex G.
12/5/18

I bought gift cards from GC zen and planned on using them immediately, but ended up holding them for ~6 months until I went shopping at Eddie Bauer again. However, when I tried to use them I was told there was no value on the cards. When I contacted GC Zen, I was told they couldn't help me because the purchase was more than 100 days ago. This is clearly a scam where I was sold something without value on it, but could not get a refund. Buyer Beware!

Reviews (29)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift cards (18)
Thumbnail of user tp45
2 reviews
7 helpful votes
March 15th, 2017

I use several gift card sites, some I like, there is one that I will never use again (never even got my gift card) and this one, Giftcard Zen, was amazing so far on my first transaction. I ordered, got a confirmation email, and an email with my gift card link all 3 emails time-stamped the exact same minute. That was the fastest I have ever received a gift card that I purchased online or thru an app. Will definitely buy from Zen again!:-) Thank you!

Thumbnail of user kimp77
2 reviews
0 helpful votes
June 10th, 2016
Verified purchase

I have been buying gift cards from this company since Mar 2015, the physical card always arrive in three business days in package which I can track online. All gift cards I brought worked except 2 Apple Store cards, which this company issued refund right away. I have brought many gift cards from more than 7 gift card consolidate company. They are the best company to do business with, I rather pay a little more knowing my order will arrive on time.

Thumbnail of user rishic2
10 reviews
3 helpful votes
July 4th, 2018

Cards were provided at a significant (but realizable) discount & shipped quickly; a small number of high-value ($200+) cards proved problematic & were refunded.

Tip for consumers:
Check at least a small portion of a given card's balance with a successful retail transaction - and don't forget to check the balance again within the warranty period (as some cards can be zeroed by an issuer months after sale).

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexg278
1 review
0 helpful votes
December 5th, 2018

I bought gift cards from GC zen and planned on using them immediately, but ended up holding them for ~6 months until I went shopping at Eddie Bauer again. However, when I tried to use them I was told there was no value on the cards. When I contacted GC Zen, I was told they couldn't help me because the purchase was more than 100 days ago. This is clearly a scam where I was sold something without value on it, but could not get a refund. Buyer Beware!

Thumbnail of user bradh26
1 review
1 helpful vote
February 7th, 2015

I attempted to buy a Target Dept Store gift card from Gift Card Zen using a pre-paid credit card. When I called them they told me their credit card verification system had failed and the money would be put back on my card by the next morning however they left the transaction on my credit pre-paid card as "pending" for a full week. Since the Zen purchase was for the full amount on the pre-paid card I had to wait 8 days to use it. When I called their customer service dept It felt like I was talking to Sean Penn's character "Spicoli" from the movie "Fast Times at Ridgemont High" From my experience I feel Zen is very bad at handling customer service related issues. I would not recommend Zen to my friends/family, there are better run companies like Zen out there.

Thumbnail of user alfonsom27
1 review
0 helpful votes
March 24th, 2015
Verified purchase

I purchased a $25 iTunes giftcard that unfortunately did not work. I contacted customer service and after telling them my problem they offered either a refund or looking into the issue and trying to get me another card. I decided to get another one and received an updated to code to redeem within 24 hours. I really liked that they immediately solved my problem to my satisfaction.

Thumbnail of user mikeg106
1 review
0 helpful votes
February 5th, 2015

Gift Card Zen is a cut above the rest as far as discount card websites go. I have done business with them on several occasions. There was one time when I called them because I had a question about an internet order that I had placed. They had me leave my name and number they returned my call within 15 minutes. Very professional team and I highly recommend doing business with them.

Mike

Service
Value
Shipping
Quality
Thumbnail of user sherryt11
1 review
0 helpful votes
April 1st, 2015
Verified purchase

Dear Giftcard Zen,

I have used your services for awhile now and you are definitely my favorite site for discounted gift cards.

How your site is better than others:

1) Printable gift cards are usually always available to use within a minute of placing order. I LOVE THIS! Some days I am ready to leave for a store and can simply buy and print out a gift card right away before going shopping. Other sites simply can't beat this speed.

2) Your clean and simple site navigation. I love the way your site has all the gift cards displayed nice and big in alphabetical order with percentages clearly listed, as well as a useful search bar and filter options. Other sites have way smaller displays and less sleek layouts.

3) I've dealt with your customer service in the past and they were always very helpful. Whether it was confirming my identity and purchase, canceling an order for whatever reason, or asking a question, I always got the help I needed in a short period of time.

I absolutely love your site and share about it with all my friends and family. They love it too! Stay amazing Giftcard Zen!

Sincerely,
Sherry T

Thumbnail of user joeg94
2 reviews
5 helpful votes
February 4th, 2016

This company has issues with it's security software and they do not have the technical knowledge or expertise to address any issues that may come up. I've made several attempts to speak with someone who understands how the software works but they are clueless. Don't risk getting caught up in a software glitch when there is no one there that understands or knows how to fix it. Too many other reputable sites that you can use without risking the problems at Zen.

Tip for consumers:
This company is just not worth the risk. Buggy security software will only cause you untold grief.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dougl333
2 reviews
0 helpful votes
March 30th, 2015
Verified purchase

I've been a customer of Giftcard Zen for about 1 year and have never had a negative experience with their customer service. On a couple of occasions, my purchase card did not work; I called/emailed customer service, and they promptly refunded my purchase price.

I will continue to patronize this company. They are honest and back their products.

Thumbnail of user miteshp1
2 reviews
9 helpful votes
March 11th, 2017

Be careful with them, I Purchased three gift cards for TGI friday (ranging $13~$50 each) from them in 10/2016. Out of 3 gift cards, 2 of them had 0.00$ balance. $13 card had full balance on it.

WHAT IS WRONG WITH THIS COMPANY? They refuse resolve the matter stating it was beyond 100 days. I discovered from TGI Friday customer service that these cards were used prior to my purchase, in essence I was sold dummy cards.

I am going back to other trustworthy vendors.

Thumbnail of user samuelh37
1 review
1 helpful vote
March 19th, 2015

I SOLD giftcard zen two target giftcards worth $3200. 00 on 1/25/15. I must say that the whole experience was pleasant and professional. After doing extensive research on other vendors I decided on giftcard zen as my best bet – this turned out to be a very good decision. After I contacted them about my $3200 target gc it took them 2-3 days to decide if they were going to accept them. They finally said yes. I sent them the gcs to the address provided and was periodically updated via email on the progress. I was issued a payout of a full 90% on the value in about 10 days … I am so grateful to them. Even ebay charges 12.9% (10 plus 2.9%) just on final value fees for any gift card sold - so a full FACE VALUE gc on ebay will only net 87.1% (plus big hassle). The guys at giftcard zen were very courteous and professional. And I'd like the thank them very much for the very generous payout.

Thumbnail of user johnd736
1 review
3 helpful votes
March 17th, 2017

I did repeat business with this company for over 18 months. Then told me I couldn't buy anything else because some "third party"' verification company says I may not be me. Well doh been buying from you for 18 months including stuff to shipped to my house. Yes this company is that stupid. Avoid like the plague!

Thumbnail of user jacobr32
1 review
0 helpful votes
March 24th, 2015
Verified purchase

I was looking for some Apple Store gift cards for a big purchase. Found Giftcard Zen, sorted by amount, made my secure purchase and, in minutes, had my codes. Everything worked like a charm, and the interface was clean and easy-to-use. The best!

Thumbnail of user sergez1
1 review
0 helpful votes
March 24th, 2015
Verified purchase

I tried several gift card resellers and had hard time verifying my identity by asking what county I was living 10 years ago. (I'm was military and moved so many times I can't even remember all town names I lived in) Other card places like cardpool.com took days to deliver online code….

BUT with giftcardZEN, verification was realistic, quick. Checkout process simple and online gift card was delivered in minutes to my email. All cards had amount as advertised. I see no reason to buy from others.

Only glitch I had is when I used credit card to checkout and was getting error messages, had to use paypal account. BUT paypal option on their website doesn't allow to change paypal payment type from bank account to credit card.

Thumbnail of user sheilaa9
3 reviews
1 helpful vote
February 9th, 2015

Purchased a total of 5 online gift cards from their website for two different compamies - received the cards in an hour or so even though it was out of business hours. Used them the next day without any problems. Before purchasing the cards from their website, I googled them and read a review which said they gave full refund for problematic gift cards (which can happen time to time) and this was the reason that I decided to buy cards from them (there are other gift card websites that offer full refund too, yet they gave less discount for the cards I was looking for).

Thumbnail of user cecilias5
1 review
0 helpful votes
January 27th, 2015

I was originally skeptical about this service - but now that I've been using it for three months, I love the service GiftcardZen provides! If you know where you are shopping and how much you plan to spend - order a discounted card from them first. It's a guaranteed saving on items you usually purchase. I started using them three months ago - I buy the PetSmart gift cards to save on dog food for our new puppy. The shipping was free - the purchase was seamless - I received my cards through the mail. No problems - no hassles. They have a guarantee as well, which I really like, and they provide a tracking number for your cards in the mail. I've been saving 12-15% on our pet food consistently. I've also tried the Bed, Bath and Beyond cards - I combined that with my usual 20% off coupons - and managed to buy a $75 item for $50! I love saving money - it's a no-brainer! LOVE IT!
Cecilia S.

Thumbnail of user hanak2
1 review
0 helpful votes
February 11th, 2015

Are delivered via email immediately after purchase, the discount rate is also high, very good.

Thumbnail of user brandonr17
1 review
0 helpful votes
February 11th, 2015

I have bought quite a few gift cards from Giftcard Zen and have never had an issue. Gift cards are always sent out very quickly (either printable or via mail) and the transactions are flawless. Two thumbs up!

Thumbnail of user taniah5
1 review
0 helpful votes
March 11th, 2015

THE STAFF IS SUPER COURTEOUS. THE SERVICE ITSELF IT 5 STAR, QUICK RESPONSE. I'VE BOUGHT SERVERAL ECARDS FROM THEM AND THEY GET DELIVERED IMMEDIATELY. HIGHLY RECOMMEND THEM!

Tip for consumers:
EASY TO USE AND GREAT PEOPLE TO WORK WITH!

Service
Value
Shipping
Returns
Quality
Thumbnail of user barbarab36
2 reviews
0 helpful votes
September 14th, 2015

I have dabbled with several gift card retailers over the past two years and I am pleased to report that Giftcard Zen is the one I go to. Only once I had an issue where the remaining balance on an e-gift card was no longer available to use. I sent an email to Giftcard Zen and within 24hrs they replied saying they were going to refund the balance to me. Now that is customer service! I understand that this can happen because you need to realize they are buying gift cards from the public and reselling them. I always purchase e-gift cards from them and get them immediately!
I highly recommend them and I will continue to use them! Thanks GCZen!

Thumbnail of user mele15
1 review
0 helpful votes
April 1st, 2015
Verified purchase

I ordered a group of Lowe's ecards totaling 400 to purchase a Lawnmower. Printed cards shortly after payment. In doing so I saved myself 40 off the cost of the lawnmower. Couldn't have been easier or faster.

I'll definitely be buying more cards/ecards to save on future purchases.

Thumbnail of user sherib6
1 review
1 helpful vote
March 31st, 2015
Verified purchase

I am impressed with the huge variety of gift cards, the value of the discounts, but especially the quick response and receipt of the orders.

Thumbnail of user abdud
1 review
1 helpful vote
February 10th, 2015

Saved 20 dollars
Paid 80 instead of 100$

My experiment was awesome.

Will use every time I go to macy's or other stores.

Thumbnail of user katherineg6
23 reviews
17 helpful votes

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From the business

Giftcard Zen: Sell gift cards for cash or buy discounted gift cards online and save on merchants like Target, Home Depot, Lowe? ۪s, Walmart, and Best Buy

Company Representative

Thumbnail of user isabellew1
Isabelle W.

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