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  • GeekOutGear

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Overview

GeekOutGear has a rating of 1 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. GeekOutGear ranks 464th among T Shirts sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate GeekOutGear?
Top Critical Review

“Processed payment immediately, but 6 months and no shirt and no response!”

Mandi F.
2/4/16

Scam, fraud, call it what you want, but the people behind this site should be in prison for wire fraud! They took my money, never sent the product, and never responded to repeated inquiries. They are now ignoring my credit card processor who is trying to reach them since I disputed the charge.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user mandif2
2 reviews
0 helpful votes
February 4th, 2016

Scam, fraud, call it what you want, but the people behind this site should be in prison for wire fraud! They took my money, never sent the product, and never responded to repeated inquiries. They are now ignoring my credit card processor who is trying to reach them since I disputed the charge.

Thumbnail of user matthewo16
1 review
2 helpful votes
August 12th, 2015

This site is clearly a fraud. As we other reviews I too placed an order in May 2015 and have received nothing. Nor have I received ANY response to my now (many) requests for a status in the order.

Do NOT under any circumstances use this site, it is a scam.

Thumbnail of user ashleym94
2 reviews
2 helpful votes
July 30th, 2015

I placed two seperate orders in May and have yet to receive either of them. I have contacted the seller repeatedly. At first, I received one email back advising me that they are a new company and that they will ship ASAP. Since then, I have written to them numerous times directly from my email account and through their customer service link on the website and nothing has been answered. I want my shirts. I am so disappointed because I'm a huge Doctor Who fan and they have a great selection. If only I could get my shirts!

UPDATE: 10/12/15 - I contacted the BBB a few weeks ago and they tried reaching this company. However, their correspondence came back as undeliverable at the two addresses they had for them. If you want to throw your money away and have nothing to show for it, buy from this company. I am sorry there are businesses in the world like this giving geeks a bad name. Rating: F-

Thumbnail of user kirkl11
2 reviews
2 helpful votes
July 31st, 2015

Today is 31 Jul 15. I placed an order with GeekOutGear.com for two (2) T-shirts on 07 May 15. On 01 Jun 15 I eMailed them at *******@geekoutgear.com asking when I should be expecting my shirts. I got this as a reply:

"Dear Steven,

We are so sorry for our delay in the shipment of your items. We are a new company trying to get off the ground. We will ship your items as soon as we possibly can, which should be soon. Thank you for your patience and for shopping with GeekOut! Gear. Please email us if you have any other questions, comments, or concerns.

~ Tegan"

I have eMailed them again on 28 Jun, 02 Jul, 13 Jul, 22 Jul, and today (31 Jul). I have received NO response of any sort from them. Nor have I received my shirts. And I have records that they have already charged my card for the 30.00, so I've also not received a refund. Stay FAR away from these guys!

Tip for consumers:
DO NOT USE THIS SITE!! Dishonest and completely disreputable!

Service
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Returns
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