FastTech

They sell counterfeit items and when called on it try to make you jump through a 1000 hoops until you get tired of dealing with them and just give up. If you purchase anything from this company you're just as good off taking your money and flushing it down the toilet. They products and "customer service" are an absolute joke. AVOID AT ALL COSTS!

In fact the site is amazing, I have been purchasing things from fasttech for 5 years, I never had any issues with shiping or missing items. Some people are not aware that making new messages only extends the waiting time for a response from staff, I see people mentioning that,, They do not respond'' well obviously since you probably put in a hundred or so messages. Customer service always treated me kindly and yes some items I had bought were not in stock. My money got returned and communication was clear. Think of aliexpress but a single offer insted of a thousand offers of the same thing, with varying prices.

There is ZERO instructions on the product or the box and you can't google or go to their website to figure out how to install it. Made in China. Save your money!

In about 3 out of 4 orders I have to contact customer service and they just do not answer the question or act on the issue I have. I don't order from them anymore unless the product Im after is absolute nowhere else available.
They often use another sending method than the one I paid for, issues with products aren't solved and they often keep pushing back the date without notice, but when you send a complaint then all of a sudden they send it the next day. Not a fan, I prefer another China site.

... I'd be a much happier chap!
I don't mind copies of products, but when it comes to fraudulently branded copies, I'm out! Especially when the product pictures on the web-site show the product without the branding! That's deception befrore fraud!
It's sad, because everything else at Fasttech is brilliant! Good quality, fast handling & shipping and a very good customer service!

Lights are Fine but the adhesive does not work This product is junk! There is no Installation instructions.There is no contact information. There is no return address.

I been waiting on a package for over a month, and still haven't received email back or anything regarding my package

I ordered first time vapor stuff at Fasttech. And I think there are other stores that are much quicker in delivery. It took a Long time until items were shipped out, then they split shipment, and a longer time until they arrived but the Clearomizer clones I ordered did what it is made for... Clouds. During the time one order(shipment1) from Fasttech arrived 4 others from similar onlineshops arrived. At the Moment I´m waiting for an order(shipment2) from 25. 1. 17 In the future I will order at some other Shops because it takes too Long till the items arrive. But the products are working...

Ordered a survival watch for $6.69, hoping that it would at least tell time. Got here and it's probably a $10.00 watch. Credit card charged $72.97. Do not trust!

Pretty good company, just know what your doing before checking out. Use a good shipping service, make sure the product is in stock, and contact the support team frequently. If you do these things and don't shop on here like you would on Amazon, you'll be fine. Ordered two Nike Hyper dunks.

Only order 1 item per order - multiple item shipments are often held for weeks or months due to 1 item being out of stock. They will not send a notice when this happens, they just wait for you to figure it out. Check the website often for updates on your order. The "ETA" they give you is in no means set in stone - it can and will be extended several times.

Track your "cancellations" - if you cancel an order or part of an order they will not always send you a refund. It is up to you to make sure you get your money back.

Don't bother with tech questions - I've asked several questions about products and had to send repeated reminders for weeks only to get an answer that really has nothing to do with the original question.

Check your items closely when they arrive - I have had very few items that did not work, but several wrong items sent. The back and forth to rectify the situation is ridiculous, and the first suggestion they offer is just to credit you the difference between the item ordered and the item sent. However if I can't use the item they sent why would I want to pay for it?

These are just of the few things I've learned. Granted, they have many good prices, but the money saved may or may not be worth the hassle to you. Some items I have ONLY found here, so I keep previous experiences in mind. I also NEVER order something I really need from Fasttech.

These thieves had a free backpack promo. Pay shipping only. It's a piece of crap they made look like a full size backpack. Cost maybe $1.00 from china. I got one, four days later there's a $67.47 charge to FASTTECH for what. I don't know and I can't get hold of anyone.

I have been buying from Fasttech for about three years and have never once had a bad experience. I do my research before ordering and, while it does take a while to get to me, I've always gotten exactly what I wanted.

What prompted me to write this review are the wonderful experiences I've had with their customer service. They are always super diligent in their work. I always get a reply faster than expected, and I always know that I am communicating with a real person, who has read and understood my concerns.

To someone like me, who would not have access to a whole world of things without them, this means a lot.

Well the shipping is a little slowly, but it is free! The price is pretty good, I always love to buy here. The customer service is the best, always helpful.

Fiable sympa disponible
Produits très haute qualité
Livraison correcte
Sav efficace
Je suis content et je recommande

Those mother effers stole $100 from me they don't even have the product left several messages no effing reply rip off no refund no nothing over a month now worthless morher effers there going dwn to China Town fast oh ya there already there lol peice of garbage don't trust

Order never showed. Post Office said that the delivery scan was fake. Customer service will not answer phone. Never again>

Francis of fast tech went above and beyond did excellent work and stood long hours to get the job done thanks for everything. He was very reasonable with the price.

Worst company of all time, they seriously have global ants delivering their packages. RUN! Their staff is awful and clueless and respond like braindead gremlins whenever they want. Poop stinks and they are like explosive diarrhea in a thong. They suck at life in general don't expect to get a thing from them. Best part is they try and give you a free tee shirt with their brand on it, I would not wipe my cats butthole with that hot garbage. Probably laced with the Rona!

Horrible customer service, Waited over 3 months for them to respond to any emails or ship my item. Then when you try to ask for tracking information they lie and just say it was shipped without any additional response. Doesn't get any worse than this company. Don't bother wasting your money. Wish I would have seen the hundreds of other customers that also went through the same issues. Stay Away from these crooks.

I will say right off the bat that I have ordered from this company twice, and never will again. By my own stupidity, I thought maybe the first time it took nearly 3 months to get my order, that it was a fluke... now I understand that it is common practice. If you don't need your order for two to three months, by all means, order from them and take your chances.

NO refund! NO exchange! Instead it is COUNTLESS DAILY emails with my ire growing (to cursing) rage. First they wanted a video of me trying to attach their damn product to my iphone and android phone. More cussing. Then the countless back and forth emails. Those bastards sent a product that is the WRONG size! They REFUSE to either exchange it for the correct size and/or issue me a FULL refund. Saw their ad on my Face book page. Next, I'm going to report them there and hopefully kick their assess off social media!

The whole business model is evidently blatant theft. If you don't get what you ordered, or it is defective, you have ZERO recourse. I'm going on three months now from initial order and still don't have a refund. They just keep doing obvious delay tactics instead of shipping a replacement or refund. This is an open and shut case of something that overheats and damages what is attached to it. They made me make videos of it, tried to get me to try all the different modes (completely irrelevant, and again would damage whatever was attached to it), then shipped me a tiny/cheap part that would not resolve the issue in any case, and I'm supposed to open the thing up and repair it!

DO NOT BUY FROM THEM THEY ARE THIEVES.

I have a lot of experience with Aliexpress, dhgate, bangood etc most of the "order cheap crap straight from China, if you're willing to wait a long time for shipping" places, and Fasttech is not just the absolute worst in my experience, but the more I look into it everyone says they've had terrible experience within a few orders. I don't know how they stay in business!