FabKids has a rating of 3.57 stars from 3,234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 7th among Subscription Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 18 hours
I love the uniqueness of Fab Kids clothing and shoes. Their boots (especially the tall ones) gives high end fashion but with an affordable price. I like the quality of the footwear that I have purchased for my child so far. I have been a V.I.P. Customer with Fab Kids for 4 years now and have had good customer service, quality clothing at affordable prices, fast shipping and easy returns or refunds. I recommend FabKids to everyone I know.
You have to phone multiple times to cancel while the person on the other end tells you that they will not refund money and if you don't shop right then you will no longer get the special pricing. The products are of terrible quality and they have limited quantities. All boys do not like dinosaur clothing and no child likes wearing shoes that fall apart after a couple of weeks of wear. Just don't shop here there are so many better options.
I love shopping on FabKids website. The prices was super awesome and affordable. I only paid $21 for 5 t-shirts, 5 jeans, shoes, and 1 denim jacket that is that value of $330. My 7 year old son look cool and hip when he goes to school. I am a happy mom. The packaging was perfect and organized. The clothes were folded and clean. The shoes were clean and brand new. Thank you FabKids.
I love the uniqueness of Fab Kids clothing and shoes. Their boots (especially the tall ones) gives high end fashion but with an affordable price. I like the quality of the footwear that I have purchased for my child so far. I have been a V.I.P. Customer with Fab Kids for 4 years now and have had good customer service, quality clothing at affordable prices, fast shipping and easy returns or refunds. I recommend FabKids to everyone I know.
Hello Dolores,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Love the convenience of online shopping.
Live hundreds of miles away from a mall, Walmart is where everyone shops, so I love getting my kids outfits & shoes no one else here has. Thank you
Hello Antoinette,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent sharing your experience!
Best,
Mary
My order took forever to ship and when I reached out they said it was because they are taking their time making sure order is right. There's also no where in the page to view order status. You have to go back to the email and click the link. After awaiting I got boots that were from the same foot. I reached out and they advised to return them. The whole thing was a waste of time. I kept the shoes and accepted my loss. Nobody has time for this as it was whoever shipped the items fault
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Stephany,
Thank you for taking the time to leave a review about the shipping timeframe and the incorrect items you got from us. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I've enjoyed shopping with fab kids for clothing and more. My daughter is excited to she all the new items she gets. Such a great experience!
Hello Da'Ona,
Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
Ordered shoes and it took about 3 weeks for them to show up. Not actually a big deal to me but I was skeptical the whole time if I had been scammed. They finally got here and look good. Next we will see how long they hold up to my 6yo. Love the prices, just hope it's worth it!
Hello Erin,
Thank you for sharing your experience with the shipping time of the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
They are perfect my daughter absolutely loves them. There also good in wet weather and snowy weather as well. I highly recommend.
Hello Kayla,
We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
You have to phone multiple times to cancel while the person on the other end tells you that they will not refund money and if you don't shop right then you will no longer get the special pricing. The products are of terrible quality and they have limited quantities. All boys do not like dinosaur clothing and no child likes wearing shoes that fall apart after a couple of weeks of wear. Just don't shop here there are so many better options.
Hello Janette,
We regretfully note that we received your feedback regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The items i purchased were of good quality and better that their price. Fast shipping. Overall good transaction.
Hello Estella,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
I had so much credit built up my last order of 2 pairs of shoes, a dress, 3 tops, 2 bottoms…. I paid $8! What's not to love about that?
Hello Brea,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you! Thank you for showing us some love! Have a great day!
Best,
Nelle
What kid doesn't love opening a gift on Christmas morning and have it be clothes?! Well one of mine doesn't, the other is ok with it. After the initial moaning and groaning that we got them clothes, they loved the styles! They thought they were all fun designs. Thanks for having great styles on sale!
Hello Jilisa,
We're glad you enjoy our unique styles and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Ok selection. Good prices only when on sale or clearance.
Ordering went smoothly.
The prices seem to change while looking at the item.
Not sure why that would happen.
Happy with my purchase and good quality. My daughter loved everything. Thanks fabkids for the free gift too!
Hello Phylicia,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
My daughter loves the boots I got her. They fit true to size and are so soft. Perfect for the cooler weather.
Hello Crystal,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Everything I purchased was a size or way more too big for my daughter. She'll grow into them vot had hoped she would fit in them when they were here. Went to exchange for smaller size and they were out of stock. Then my one time debit card that I used was charged 45.00+ dollars for the membership monthly fee when I've been using the same account for years and never had a problem until the payment came out of this one time only debit card account.
I have had a wonderful experience shopping with fab kids. Sizes are true to size, quality is outstanding, shipping is right on cue and my grandkids love all the clothes and shoes they got for Christmas. I am very pleased with Fabkids and will continue to ordering from them.
Hello Robin,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I submit an exchange request for a size mixup. When I realized the replacement item wasn't the correct product I tried numerous times to contact through chat at phone with multiple disconnects or no response at all. I won't be ordering again after I use the money they refused to refund me.
Hello Corbin,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our products and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Great experience as always. Cute girls clothes arrived on time and my daughter loved all items, her favorite item is a flower spring dress that she always wants to wear.
Hello Samara,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I love everything about this site I let my daughter pick what she wants price's are reasonably
Hello Chimere,
Thank you for such a wonderful review and loyalty! Expect to see more variety of styles on the website soon!
Best,
Nelle
I'm surprised at how fast they came! And my grandson loves the lights! His other shoes have only 2 lights on each shoe and these are literally all the way around. I won't lose him on a dark night that's for sure lol the quality is fantastic as well.
Hello Toni,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Clothes are not great quality, fit very inconsistent. You end up paying far more than what the clothes are really worth. They make cancelling difficult. I never write reviews, but feel obligated to advise against getting sucked in to this weird subscription model.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Claire,
Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I was a VIP and was charged the membership fee because I forgot to cancel at the beginning of the month. I got charged the $50.00 and when I went to select my items, the cost was like 10 dollars a pair and I was only allowed 2 pair. I was basically ripped out of 30 bucks. Their shoes are really cute and I get that you need to cancel to avoid the membership fee, but to me it's not worth it. You are only allowed two VIP items.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Amanda,
We appreciate the feedback you shared regarding member credit usage. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
My daughter always feels so cute and stylish in her clothes, shoes and accessories! Having these things paired together and sold as outfits makes it super convenient and takes all the brainwork out of trying to match everything myself. None of her friends have the same stuff so she feels one of a kind :) The only downside is she is starting to out grow your stuff! Too bad there isn't a FabTeens line!
Hello Olivia,
Wow! Thank you for sharing your great feedback! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Nelle
True to size, arrived just on time. Easy, reasonable and just plain out beautiful. My daughter loved them
Hello Iniki,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I spoil my grandkids by buying new clothes and shoes for them quite often through Fab Kids. My last purchase were sandals for them to wear "with style, in high fashion " to complete any outfit they may wear. They usually get second hand clothes from thrift shops due to income difficulties. Fab Kids pricing and quality and fit are the most perfect deal to spoil them all! It's not a hard decision to buy for all three of them as the bill is very reasonable! And, I always get fashion posed pictures of them when they arrive. The smiles are huge! Thank you Fab Kids!
Hello Jean,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
Hello Eboni,
Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle