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Claim Your BusinessEyeWearHub has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. EyeWearHub ranks 100th among Sunglasses sites.
Firstly, they have no contact number. (Red Flag number one) When I asked them to call me they used a skype number so I couldn't call them. They seem to have a delayed response to their email, at least a day every time I tried to contact them. 2) They apparently have a US warehouse address but the product was not sent from within the US, so it had to clear customs. (Red Flag number two). 3) Their online ordering website doesn't allow them to tell what color preferences you selected when you were shopping. They had to ask me via email what I had actually ordered. 4) When you log in to check your order it doesn't list the correct prescription information that you put in. Yet to see if they got that right. 5) The processing time took 8 business days, not the 3 days they listed. Alarmingly, I was actually told on day three that my prescription glasses were ready, so it took them five days to actually post them. On day 8, they told me they had to check the prescription glasses (a blatant lie; clearly they were not aware that they had already sent me an email saying they were ready on day three). I'm yet to get the items I ordered, so I will add if there are any more problems. Do not shop here! Especially not for prescription glasses.
Firstly, they have no contact number. (Red Flag number one) When I asked them to call me they used a skype number so I couldn't call them. They seem to have a delayed response to their email, at least a day every time I tried to contact them.
2) They apparently have a US warehouse address but the product was not sent from within the US, so it had to clear customs. (Red Flag number two).
3) Their online ordering website doesn't allow them to tell what color preferences you selected when you were shopping. They had to ask me via email what I had actually ordered.
4) When you log in to check your order it doesn't list the correct prescription information that you put in. Yet to see if they got that right.
5) The processing time took 8 business days, not the 3 days they listed. Alarmingly, I was actually told on day three that my prescription glasses were ready, so it took them five days to actually post them. On day 8, they told me they had to check the prescription glasses (a blatant lie; clearly they were not aware that they had already sent me an email saying they were ready on day three).
I'm yet to get the items I ordered, so I will add if there are any more problems.
Do not shop here! Especially not for prescription glasses.
I bought a pair of rayban sunglasses from the site, and got a free pair of sunglasses with the purchase. I thought this was great. For some reason the raybans weren't exactly what I wanted. So I looked up there return policy and it said to put glasses back in package and send back they will apply the refund. Well, I sent them back over a month ago and have not received my refund. I emailed customer service around 10-15 times and still have not received a response. I've given up and wrote them a pretty nasty message. I will write a bad review on every major ripoff site and review site possible so no one will ever buy a product from this $#*! company that don't even have a phone number. I would love to talk to the president of this company face to face... it wouldn't be a nice conversation. I do not want anyone to lose money like I have so everyone BE AWARE OF THESE SCAM ARTIST.
Thanks and Live Well
Eyewear Hub is the premier source for sunglasses and eyeglasses online. With over 30 years experience, you are sure to find the solution for your needs.
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