Always top notch customer service from this company.. (in 92 reviews)
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First and last time I will spend my money at epic sports. They do not give free exchanges and their shipping costs for one swimsuit was almost $10. I ordered one swimsuit on the 16th it's now the 22nd and my suit hasn't even shipped yet. When I called to check on my order I was informed that the guaranteed delivery date is the 3rd! Almost three weeks to get one swimsuit. This was the second one I ordered from epic because the first one I ordered was too small but since there aren't free exchanges and their return policy states there's no returns on swimsuits I was going to try to resell it myself. It only took days to get the first suit I ordered. It would cost me over $15 to return it because I would have to eat the shipping cost and pay return shipping and then pay their ridiculous restocking fee. When I called epic sports the associate Kristin was very rude and didn't care that my daughter needs the suit for work on the 23rd. I told them to cancel the order I would have to order one somewhere else. After our conversation Kristen emailed me and said the manufacturer already shipped it to epic so she couldn't cancel the order. This doesn't even make sense. The suit hasn't even gotten to epic yet so why can't they cancel the order? I am now receiving rude harassing emails from Kristen at epic sports even after I asked her not to send anymore. Wow this company is something else. Order at your own risk.
Purchased a basketball net for my son they EpicSports.
The box arrived torn and just "thrown in"with the pieces sticking out of the box.
When I went to assemble, the item was such poor quality, it couldn't even serve it's purpose!
I spent $45 of my own money to return the item only to have them refuse to accept the return!
DO NOT SHOP HERE! The customers service was the worst part! They were so rude and unhelpful. I will never ever shop here again!
everything good. except for the inferior product. The speed ladder broke two crossmembers on the first use. Our Ayso team ladders worked great for years with no broken parts. This was only one child during the first workout with it. That was very disappointing.
The shirts are great; however, the blue on the jersey looked royal blue - more like the US Mens Soccer 2014 jersey. Yet the color was navy. The shirts looked fine but I didn't expect the navy based on the photo on Epic Sports website and the description.
This is a great site to purchase team uniforms from that might be looking to be safe with finances. It is very economical!!! The items are delivered on time and sometimes ahead of delivery date. Awesome site to utilize to help with a small budget.
I ordered a soccer goalkeeper jersey from Epic Sports. The jersey was a very inexpensive price, so I was a little worried at first. I received it promptly and found that it was actually of very good quality. I will definitely buy from this company again!
Working with Epic Sports was a pleasure. They were extremely friendly on the phone, helpful, and quick with their quotes and e-mails. They also offered the most competitive prices on athletic apparel and had the largest selection to work with. I would most certainly recommend them and work with them again!
This upright display case was perfect. It allows the whole football to be displayed. It also allows you to add artificial turf on the bottom of the case to showcase the football as it would look during the kickoff. The packing was great and I received the case un-damaged. This was a good purchase and a good product.
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