Always top notch customer service from this company.. (in 106 reviews)
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Ordered a navy colored letterman jacket from Epic Sports. What I received was black. When called they explained their navy was "very,very dark." I sent them a picture. Then they asked for one taken outside. Then they said they would evaluate the jacket when it was returned. Upon return Epic Sports continued the lie that the jacket was blue and refused to give a full refund or reimburse shipping costs.Lousy customer service, lousy company.
I ordered once and was so happy ordered a dozen more uniforms. Only part of my order arrived. Upon opejibg the box I reachedbout, realizing mistakes happen. I was told too bad, they have it on video, mind you they can't show me the video of the box being packed and now I'm left with no uniforms for 8 kids! Disgusted they would a. Insinuate I would lie about receiving them and b. Not right their wrong. Worst customer service I have ever received. Hands down.
Tip for consumers: Avoid Epic Sports at all cost.Ask B about EpicSports
Spoke and dealt with Erik who was knowledgeable, competent, helpful, efficient and very professional.
Ordered a team set of jerseys, shorts and socks as well as a complete keeper outfit.
Everything arrived within the expected time frame, with no errors in the numbers or names, or sizes! The least one would expect, yes, but it is surprisingly uncommon to get such great customer service!
Thank you Erik and Epic Sports! I'll definitely come back!
Great products and prices
See above message!!
I've been ordering soccer uniforms and equipment from Epic Sports for 2 years. My sales associate, Tony, is always very attentive and makes sure the order is completed accurately. Our organization is happy with Epic Sports pricing and product quality.
Bought a couple of pairs of Under Armour Steal Baseball Pants for my 15-y.o. Very good quality pants, and they fit him well. He's 5'-10", 135 lbs, and the Men's Medium were the right size for him. Price was ridiculously good - less than 1/3rd of what it would cost elsewhere. Shipment was not super fast, but I received order within 10 days. Very happy with the purchase.
After last years season, I was looking for new uniforms for the 2015 season. I found some GREAT prices on close outs and ordered four different sizes for the girls to try and make sure they fit correctly.
Service was fast and within a week I had prepared the order for the 40, 7th - Varsity teams.
The school ordered them and again within a week they were at the school.
Great uniforms, great price, great service!
It is an absolute delight to order from EpicSports. I find it easy to place my order, navigate my way around the pages I need, and have experienced excellent delivery on time. If and when I have to exchange something, the return label is e-mailed to me promptly, easy to apply and nothing to worry about when I send it off. My refund is always perfect, the explanation always to my benefit. I love your company and your policy and look forward to doing business with you in the future.
Keep up the good work. This is what consumers want
order was received promptly and correct.
Price was the best around did not gave a 5 stars only because before they used to give a $ award saving coupon to use at anytime on your next order and they do not do that anymore but do like to order from Epic because they usually have the best price around. If I have to order in a hurry and not time to compare that is where I would go because a lot of times they are cheaper them the company that makes the product .
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