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  • Elagoon Digital

Overview

Elagoon Digital has a rating of 3.15 stars from 72 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elagoon Digital most frequently mention great work, online business, and web development. Elagoon Digital ranks 665th among Website Design sites.

  • Service
    22
  • Value
    22
  • Shipping
    19
  • Returns
    21
  • Quality
    22
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What reviewers want you to know

Positive highlights

  • With my choice of using the company for creating and promoting my new business website.

Critical highlights

  • Then they will try to push you for website design...
How would you rate Elagoon Digital?
Top Positive Review

“Excellent Work and Support!”

Jack M.
6/9/17

Elagoon Digital was outstanding at creating my first business website in WordPress. Being a layman, I hardly had any technical knowledge. However, I cannot stop myself from praising the help and support the professionals provided me. Excellent staff indeed! I am highly impressed. I would love to refer Elagoon Digital to all my friends and well wishers for their needs.

Top Critical Review

“Terrible Customer Service”

Darin J.
1/27/20

They had over a year and a half and couldn't complete projects (they said 4 months) or they were not qualified to do so. I paid in full. If I didn't go some place else I would have never got it done. They would have kept on working on it, but time=money so why? There is absolutely no management there to project manage. Go somewhere else. I finally went to xoomwebsolutions.com and got it done.

Reviews (72)

Rating

Timeframe

Other

Reviews that mention popular keywords

business website (3) website design (4)
Thumbnail of user darinj9
1 review
0 helpful votes
January 27th, 2020

They had over a year and a half and couldn't complete projects (they said 4 months) or they were not qualified to do so. I paid in full. If I didn't go some place else I would have never got it done. They would have kept on working on it, but time=money so why? There is absolutely no management there to project manage. Go somewhere else. I finally went to xoomwebsolutions.com and got it done.

Tip for consumers:
Stay away!!

Products used:
Web Development

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcf57
1 review
1 helpful vote
May 29th, 2018

It has been a very frustrating experience to say the least. Proposal and first payment in mid-April 2017, full payment by September 2017. I am on the 4th account manager and waiting to have site put online. Credentials for hosting supplied back in October 2017. Difficult to get answers or responses for weeks at a time.

I can definitely NOT recommend this outfit to anyone. Hopefully, I will eventually get something out of this...

Thumbnail of user jeffw90
1 review
12 helpful votes
January 18th, 2017

Extremely aggressive salesman who will promise just about anything to get your money, then they didn't deliver. When I requested to speak to management/customer service they ended up terminating my account. I seriously doubt their positive reviews are genuine as they placed very favourable reviews on my web site from individuals to whom I have never dealt with or know. Unless you want to end up writing a review like this, take this seriously.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
First of all we want to apologize to you profoundly for all the wrongdoings you faced from our end. We wanted to support you with well designed websites so that your business scope gets enhanced and that is the reason we call to introduce our services to you. Still, in any way, if our approach has offended you then we are sincerely sorry and assure you that we will move your number to our “Do Not Disturb” list. Please forward us your number so that this can be done soon. Sorry again.

Thank you.

Thumbnail of user jackm203
1 review
1 helpful vote
June 9th, 2017

Elagoon Digital was outstanding at creating my first business website in WordPress. Being a layman, I hardly had any technical knowledge. However, I cannot stop myself from praising the help and support the professionals provided me. Excellent staff indeed! I am highly impressed. I would love to refer Elagoon Digital to all my friends and well wishers for their needs.

Thumbnail of user robg41
1 review
7 helpful votes
July 4th, 2017

These people spam call domain registration technical contacts. It's illegal in the US but they don't care. This is a scam company. Their client list has many apparently fake clients -- they don't list any identifying information other than logos and generic names that sound made up.

Their US offices are addresses of apartment buildings.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,

We are earnestly sorry that you lost your faith on us, which is never deserved by us as we toil hard to make our customers happy. Still if we have offended you with calls you did not want to reach you then we promise that soon your contact will be on “Do not disturb” list and you won’t come across any calls from our end. Please forward us your number so that we can do the needful. Sorry again.

Thank you.

Thumbnail of user alanj72
1 review
0 helpful votes
March 28th, 2018

Thank you so much for being there always Elagoon. This is one of the best website for app and web development services. It definitely works a great deal for me whenever I use it for business purposes.

Thumbnail of user darion9
3 reviews
36 helpful votes
April 17th, 2017

Do not hire Elagoon Digital for website development services. They are a fraudulent scam operation. They will take your deposit and then totally fail to perform. Their email addresses and telephone numbers do not work. They are total scammers. Avoid them at all costs. They will promise you the world and deliver nothing.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
We are sorry, if any of our activities have irritated you but we like to mention that we are not involved in any scam activities. Given a chance we can well prove that we can take care of your project and can provide you with a unique website to boost your business. We assure you that you won’t get any call from our end as we will take your number off the calling list. Please forward us your number and your name will be updated on the “Do Not Disturb” list. Please forgive us for all your disappointments.

Thank you.

Thumbnail of user laurent83
1 review
2 helpful votes
May 24th, 2017

I visited Elagoon Digital one year ago when I was planning to launch my first business website. Besides a great range of services, I would like to appreciate the company for its great follow up. It responded very promptly to every query I made them. They have a great technical and customer support team. I am speechless!

Thumbnail of user jurgenb3
1 review
2 helpful votes
December 19th, 2017

Been calling me every day for a month now trying to sell me website design. Just how trustworthy can a company that cold calls you and hides behind a private number?
Getting really fed up with their daily calls, asked them several times not to call again, but they just keep calling every day. It's plain harassment and should not be legal.
I certainly wouldn't give them any money and support those practices.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
It is indeed our bad luck that you got disturbed with our cold calling activity of cold calling. We are an authentic UX service provider to boost your business with great website design and development support and we have all the resource to prove our credibility and efficiency. Still, if our gesture to help you has irritated you then we are sorry indeed. We will take off your contact from our list and update it in our “Do not disturb” list. Please forward your number to us so that we can do the needful ASAP.
Thank you.

Thumbnail of user yilongz1
1 review
2 helpful votes
March 22nd, 2018

Be aware! After I got a new domain, someone from Elagoon Digital calling me again and again claim they can do webdesign for everything. I refused to do anything. In December 2017, they send email to me about Christmas discount for a new webdesign. I was busy to handle everything by myself. Just make a try. The company is from India.The company claim can do everything, I just need a very simple database in my existing website. The person said it could complete in about 3 weeks including new web design. But when doing details, they keep telling me it is much much harder than what was initial requirement. The price will be much higher than what initially said. So far it cost three month, I did not see anything yet. I just give up whatever I paid. Be aware of this India company.

Thumbnail of user angelal100
11 reviews
33 helpful votes
March 16th, 2018

The designers and developers are true professionals. They understand your vision and make it a reality. The layouts and designs are fantastic. The best I have seen. I have nothing but praise and the highest recommendation for them. The turnaround time and communication is great. Since working with Elagoon Digital, and seeing the finished products, we made the smart decision and outsourced all projects to them and have saved thousands of dollars.

Thumbnail of user rossf19
1 review
6 helpful votes
January 6th, 2017

I got four calls in a single morning from "Frisco, TX" before there was anyone on the line. Then they tried to sell me on their website services. No thank you.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
We are extremely sorry from our end because of our emails. We assure that in future we will try to update “Do not disturb” list so that furthermore you are not disturbed by us.

Thumbnail of user russello7
1 review
6 helpful votes
March 10th, 2017

Started getting these calls just 24 hours after I purchased a few new domain names. Should be illegal to do this.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
It is our utter misfortune that you encountered an unlikely incident but we will still tell that this is not our policy to irritate clients with irrelevant, incessant calls. We are here to provide authentic services and create great websites for taking your business steps ahead towards success. Please forward us your number and we extend the assurance that it would be put in the “Do Not Disturb” list and you will never get any call from our end.

Thank you.

Thumbnail of user michaelj176
1 review
13 helpful votes
August 11th, 2016

This Scam company gets your phone number and just keeps calling day or night.
Have repeatedly said I don't want anything and they keep calling.
You only have to read some of the other reviews here and elsewhere online to see their bad reputation

Tip for consumers:
Don't use them

Service
Value
Shipping
Returns
Quality
Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
We do not do any scam process. We always try to give you proper information. We are extremely sorry if you are offended because of our calls. We will shortly take your name out from the list, so that in future you are not disturbed by us.

Thumbnail of user alexm276
1 review
5 helpful votes
May 4th, 2017

Constant phone calls from as soon as I purchased a new domain. Never work with these stupid indian guys.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
We render our heartfelt aplogy to you if in any way we have offended you with our calls. If you want we will update your contact in our “Do not Disturb” list so that you do not get any further calls from our end. Please forward us your number so that this can be done as soon as possible. Lastly, we like to tell you sir, that we do provide authentic UX services and in order to have a proof of that you have to taste our expertise and quality of services. If you still wish, then do give us the valuable opportunity to serve you in the best way possible.
Thank you.

Thumbnail of user tonyi12
1 review
5 helpful votes
May 29th, 2017

Just had a call from a very rude telemarketer working for eLagoon. Jason, as he calls himself, I'm sure there are a lot of men in India named Jason, felt that he did not have to check the Do Not Call list before calling a number, nor did he have to look at the notes from the woman who called yesterday (who I had the same discussion with). Evidently he feels that being rude, yelling, and saying he does not have to abide by the law is a good way to entice prospective customers. I just filed a report, not that anything will come of it. While looking up the number, I see no less than 40 people complaining about this same company over the past 2 days...

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,

We are really sorry that our executive has offended you with his rude behavior. We will surely look into the matter earnestly and will take necessary steps. When someone from our end calls, believe us it is with a pure intention to help still if someone has disturbed your peace of mind with a wrong behavior. Please forgive us. Sorry indeed!

Thank you.

Thumbnail of user eugeneh32
1 review
2 helpful votes
January 19th, 2018

Elagoondigiatl and elagoonstudio are fraud and scam, and bunch of cold callers. They haven't made any web sites for the clients, all of the portfolio is fake and without real links to any existing working web sites

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
We are sorry indeed if the cold calls from our end have disturbed you. It is our promise to you that your contact will be updated in our “Do not disturb” list and you will never get any call from our end. Please send us your number so that we can do this as soon as possible. Sorry once again...
Thank you.

Thumbnail of user johna936
1 review
1 helpful vote
June 6th, 2017

I received a cold call one afternoon from Elagoon and initially wasnt willing to listen. But there was a gentle persuasion from the other end asking me to listen and I gave in. That one call turned out to be the best business decision I could have taken. They rebuilt my existing website that ranks well on Google and brings me good business. The entire process was good as Shane kept me informed about the development process and I made the final payment after I got the new site. Thanks Shane & your team!

Thumbnail of user nehas41
1 review
9 helpful votes
July 17th, 2017

Now they are replying on my previous review without knowing the whole drama. I guess now they hired any fool who is replying on each and every review. If your company is so much sorry they pay myt salary of 1month service which i delivered to you guys. You guys are hiring new people every month and then dont pay them a penny. Morons.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Ma’am,
We are really sorry that you did not like our services but we indeed strive to offer our best services. If you did not get satisfied with our services then we earnestly request you give one opportunity kindly and we will offer our 100 percent best to you.

Thank you.

Thumbnail of user miker185
1 review
17 helpful votes
June 16th, 2016

I received call from this company's sales team. They literally convinced me for there SMO service and they took payment of 400 AUD upfront through PayPal and and they promised to get back to me in two days time but they haven't called or emailed me. I am really disappointed and will not suggest this company to any one. I think all the reviews which are posted here has been done by themselves. SO PEOPLE PLEASE BE AWARE OF THIS COMPANY.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
We try to give authentic service to our clients. Our team members give best effort for that. Still if you do not like our service then sorry. We will try to provide you best service related to digital marketing as follows.

Thumbnail of user edwardl58
1 review
4 helpful votes
May 12th, 2017

Complete Crooks, take your money and never do anything, constant harressment to sign up but when I paid nothing happened. Couldn't get hold of them, wouldn't answer my calls.
And THEN, one of their telephone scammers phoned me to sell me more. When I explained that I had already paid for a site and have been trying to talk to them THEY HUNG UP

Complete crooks

Tip for consumers:
DO NOT USE EVER!

Service
Value
Shipping
Returns
Quality
Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
We profoundly apologize to you if any of our activities have disturbed your serenity. We are here to help and never harass anyone. We offer authentic services and it is really surprising to know that you could not get proper services in spite of paying money. We will surely enquire on this internally and will take necessary actions to provide you the best of the services you rightly deserve. We are sorry indeed.
Thank you.

Thumbnail of user michaeln108
1 review
7 helpful votes
March 23rd, 2017

Apparently I got a domain name and now I am receiving spam phone calls from this company I have absolutely no business with.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir,
It is our bad luck that you got so disappointed with us. We assure you that we will take your contact from our calling list and will update it in the “Do Not Disturb” list. Sorry once again for the unpleasant experience.

Thank you.

Thumbnail of user alexr226
1 review
2 helpful votes
May 17th, 2018

You $#*!ers Indian ugly no life unethical $#*!es!
Scammers mother$#*!er $#*! heads. Ive reported you guys to the Federal Bureau Investigation. Your company assets will be freezed and your $#*!tty crappy service operations will come to an end. And $#*! Absheikh Saha (General Manager)

This $#*!es did not finish my project! They decided to freeze my project because they miscalculated the price. They are professional Indian scammers. Please dont trust a single word from anyone coming from Elagoon crappy employees.

From the beginning, they will be very desperate. Dont trust anyone who is desperate for your business!

They defaulted my contract! They are not ethical and big scammers.

Dont give them your time or money!

If you do you will sincerely regret your time & hard earned money.

I wish I cant give them 0 rating!

Thumbnail of user unknownu16
1 review
12 helpful votes
September 6th, 2016

1: Liers they said they branch in here in Australia. Although they sitting somewhere in some house in Calcutta and calling us.
2: if they are Australian company why do they charge in USD.
3: they are least bother with the feeling and value of their client all they want is money and template base webpage.
Stay awsy from these cheaters. We have many companies here in Australia. If they cant meet you to do business. They are scammers.

Thumbnail of user elagoond
Elagoon D. – Elagoon Digital Rep

Dear Sir/Mam,
We are sorry if you do not like our work. We tried our level best to deliver you best service but if you are not satisfied with it then in future we will try to provide you best service with more effort.

Thumbnail of user fredye
1 review
2 helpful votes
May 6th, 2018

These people called me stating that they need to refund me the money i gave them and they stated that they need to access my scree to process a refund.

BIGGEST SCAM ARTISTS EVER

PLEASE BEWARE OF THE "GOOD REVIEWS" please do notice that most of these reviews are from their own employees or made up reviews

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From the business

Elagoon Digital - We understand that each business has its own specific requirements especially when it comes to web designing and development. Our concern is to help you meet your needs and project the uniqueness of your business/company.

Strategic planning+ creative development+ Business intelligence = Elagoon Digital. Our experts take care of your website’s search engine ranking. They make sure that the site is SEO friendly and meets all the business requirements and needs.

Company Representative

Thumbnail of user elagoond
Elagoon D.

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