• A M Traders Pvt Ltd

Overview

A M Traders Pvt Ltd has a rating of 1.31 stars from 115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about A M Traders Pvt Ltd most frequently mention customer service, credit card, and fraud company problems. A M Traders Pvt Ltd ranks 190th among Sarees sites.

  • Service
    9
  • Value
    9
  • Shipping
    8
  • Returns
    9
  • Quality
    8
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Awful Company to deal with, very poor customer service, giving 1 star is a bonus
How would you rate A M Traders Pvt Ltd?
Top Positive Review

“It feels amazing to get beautiful Indian dresses in UK”

Zery L.
7/18/15

It feels amazing to get beautiful Indian dresses in UK and efello made it possible by offering stylish Indian dresses at affordable prices. I ordered Kareena Kapoor replica saree for my sisters wedding and the fabric was awesome at the price I paid. I have got positive complements in the party and will recommend buying Indian clothes from this website!

Top Critical Review

“Eaten up my money, never got the product delivered.”

m a.
5/13/15

I ordered a dress of about 50 quid few months back but they said that is out of stock and they will process a refund by 30 working days. After a month when i contact them after several attempt. I was informed that because they have changed their payment gateway no refund is possible. However they can give me some credit but i can only use 25 percent of total amount per order mean i need to make another four order to use that whole credit. Complete thief. Stay away...

Reviews (115)

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Reviews that mention popular keywords

customer service (14)
Thumbnail of user ma31918
1 review
5 helpful votes
May 13th, 2015

I ordered a dress of about 50 quid few months back but they said that is out of stock and they will process a refund by 30 working days. After a month when i contact them after several attempt. I was informed that because they have changed their payment gateway no refund is possible. However they can give me some credit but i can only use 25 percent of total amount per order mean i need to make another four order to use that whole credit. Complete thief. Stay away...

Thumbnail of user marwas3
1 review
5 helpful votes
April 8th, 2016

I ordered in 2013 for more than 100: never received my order!
Hundred e-mails, calls and messages on WhatsApp but no answer!
Oh yes, they told me once "Sorry but you have never ordered" then I sent them the bank's proof and e-mail confirming my order but no News after that of course!

It s ok, God is looking at you! Go to Hell with the money

Thumbnail of user khadijal
Khadija L.
1 review
0 helpful votes
January 5th, 2018

I ordered 7 dresses from them...just received one and the other never saw them . Dont buy from them...To be honest this is the 3rd tome Indian store have done this to me...I am never going to Order from Indian Online stores.

Thumbnail of user samm588
1 review
2 helpful votes
February 29th, 2016

This is a fraudulent website. They charged my credit card, never got the order shipped. The customer service phone number doesn't work. I sent bunch of messages on their whattsapp, no response. I spoke to my lawyer and he told me to keep track of all the modes of communications I have tried. I will be filling legal complaint to BBB. Please do not fall prey to their scam.

Thumbnail of user sabza
1 review
4 helpful votes
April 20th, 2014

I ordered with this company a month ago. Stupidly read the reviews after. The phone lines don't work and they don't respond to emails. Luckily I got in touch threatened them with legal action and they refunded my money. If you have paid by credit card you can also claim your money back through them as it's part of their guarantee if goods are undelivered or faulty. Don't use this company whatever you do.

Thumbnail of user tishis
1 review
5 helpful votes
October 3rd, 2015

Fake company. Never expect to get anything from these guys. Dont fall for their beautiful advertisements and pictures. They dont deliver. Fraudsters of highest order!

Thumbnail of user nahidak
1 review
12 helpful votes
September 19th, 2014

Total scam! They never delivered my full order and when I asked for a part refund for the undelivered items they said their accounts were closed for 6 months and there was nothing they could do. After 6 months everytime I chased they said it had been processed and would show in my account soon but this was just lies everytime and they would ignore my calls and hang up. 2 years later they say they can't do refunds for purchases more than 6 months ago. Disgusting. Don't risk it

Service
Value
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Quality
Thumbnail of user sohilas
1 review
4 helpful votes
April 7th, 2014

I have ordered four casual shalware kameez two months ago but I never received it. I am trying to contact them but they do not respond to my emails. There live chat is no longer working nether their phone. For the past three days there website also not available. I talked to my friend whom introduced me to this website about the problem, she told me that she ordered clothes for $300 back in Nov, 2013 they still did not receive it. This web site is definitely a scam

Thumbnail of user lizziek1
1 review
13 helpful votes
September 17th, 2014

This company Efello is a massive fraud. They constantly lie to you saying your order will be despatched, but all they are doing is stringing you along The most frustrating thing is the customer service, which is shocking, they just hang up on you. I've lost my money and don't think I'll ever get it back, they took my money in May 2014, and still no refund or my order. PLEASE DON'T purchase anything from Efello it's owned by Mr Narender Kumar Efello and Koyal Online Pvt.Ltd. Let's all use social media to warn people about Efello..

Service
Value
Shipping
Returns
Quality
Thumbnail of user manishj2
1 review
8 helpful votes
July 27th, 2014

Minus stars for this company.
This company is one of my worst experience from online shopping.
Since I placed my order in May, they didn't have the product in stock and today is 28 July, I am still waiting for my refund. Every time I speak to them, they money would be back into my card in 4 days and it never happened so far. Every time I call them, the person at the other end is rude; no manners how to speak to customers.
I wonder how these kind of companies are allowed to exist in uk.

Thumbnail of user kirana3
1 review
3 helpful votes
February 3rd, 2016

Can anyone please help how to get money back from efello. I tried calling my bank they can't do anything about it. Its very upsetting

Thumbnail of user rothnab
1 review
3 helpful votes
February 9th, 2014

Do not order from here. Its the worst experience I have had online shopping. I placed an order but when product arrived 2 months late 2 products were out of stock. I tried to get a refund but was unable to get in contact with them. They said I could order something else which I didn't want to do. Eventually this was my only option however I have unable to do this as they disconnect my call or tell me they will call me back. I have actually given up now but curses on that company totally disgust me

Thumbnail of user shabanab
1 review
6 helpful votes
October 8th, 2014

Fraudsters! Stay away. I ordered beginning of ramadan and after about 3 months still waiting. They dont answer calls or reply to email. If the do answer then they say your order will be dispatched next week but it never is. BEST THING TO DO IS CONTACT YOUR DEBIT OR CREDIT CARD COMPANY AND THEY MIGHT BE ABLE TO REFUND YOU THE AMOUNT. I had to give them one star because theres no option for less than that.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamilas1
1 review
2 helpful votes
March 7th, 2014

I ordered with efello.com 5 months back in September 2013. Still not received my order. This is the worst company and I encourage people to NOT buy from here. What makes it worse is that they have not even returned my money back. I will be reporting this company as it is a fraudulent business. THEY shouldn't be allowed to run such business in UK. WE should all stand up to this nonsense.

Thumbnail of user raziam
1 review
43 helpful votes
September 5th, 2014

Efello fraud fraud fraud
efello.com is a big froud. www.shreeonline.com, www.efello.com is a fraud website. Beware of these sites. They will never send your order. They will never pick you call. They are chor. efello.com is being operated by shreeonline.com guys the well known online cheaters. Please share this to save people from being trapped by shreeonline.com/efellow.com cheaters.

Thumbnail of user narenderk
Narender K. – A M Traders Pvt Ltd Rep

According to order details we have already delivered your order on 19. 7. 2014 and awb no. Is 1086847 through express parcel courier service. After receiving the parcel she made a chargeback and that is why her name is visible on chargebackers.in as a chargebacker.

Thumbnail of user ritab11
1 review
3 helpful votes
February 17th, 2014

Worst Service in the world my experience is the same as most of the ppl on here! These ppl deserve to rot in prison for they way they have treated us! If you are from the Uk and had a bad experience with these ppl then please go to this website and report them!
www.actionfraud.police.uk
Maybe if we all report them we mite be able to get them shut down! And we mite finally be able to get some justice for the way we have been treated by these low life scum bags!

Thumbnail of user foziaiaa
1 review
12 helpful votes
August 15th, 2014

A disgraceful company that will never tell the truth! Just keep fobbing you off with same excuses, never received my order after waiting 2months, I don't even think they can get hold of half the outfits they have advertised. Please please please do not order from them. I have asked for a refund will see if I get one now. I would give them no stars but have to giv them something

Tip for consumers:
Don't use them

Service
Value
Shipping
Thumbnail of user yogitas
1 review
1 helpful vote
October 20th, 2013

I ordered 5 products of ladies suits and designer sarees from efello.com for my cousin's marriage. In next 5 days of ordering date I received 4 products out of 5 and letter of one product credit note also. After that I would call to customer care for amount refund of pending product. I was receive the refund of amount of remaining products also with in 15 days of request. I really appreciate the efello services.

Thumbnail of user deep65
1 review
3 helpful votes
February 3rd, 2014

I wouldn't even give them 1 star as it's a fraudulent website. They have stolen my money and failed to deliver goods under "sale of Goods Act". They should be banned from trading and should be brought to justice. How can they sleep at night when they have taken so many innocent people's money. People who steal do not get far as it will be on their conscious every time they sleep, eat etc. People have trusted these b******* including myself and their fraudulent website. Their time will come to rot in hell...

Thumbnail of user nuruli
2 reviews
12 helpful votes
November 16th, 2014

They are thiefs & con artists. Took my money & never sent the goods, each time I phone they tell me the order is being processed in the despatch department, when I e-mail them I'm told they had an issue with quality so they could not process the order. 1 year on they called me to tell me they cannot refund the money BUT will credit my account, however I cannot use the total credit in 1 order it has to be used over 3 orders!
This is the problem with the internet based Indian companies. You just can't trust them.

Tip for consumers:
DO NOT ORDER FROM THIS SITE, YOU WILL NEVER SEE THE GOODS OR YOUR MONEY!

Service
Value
Shipping
Returns
Quality
Thumbnail of user altus
1 review
5 helpful votes
November 22nd, 2014

Do not order from these thieves. They will take your money and you will not receive your goods. Despite chasing them, they do not respond. There is no difference between this company and a common thief. These guys have no moral. Their site only publishes good reviews and it does not take Enstein to work out that most of their own reviews are written by themselves. Beware.

Tip for consumers:
Do not do business with these people.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amank4
1 review
12 helpful votes
August 11th, 2014

I rate this website -*******

Do not order from this site ever! They will take your money immediately and you will recieve no product. I ordered an item in december which i still have not recieved. I had contacted them numerous times and they repeated the same thing " item is in customs will be dispatched next week" load of rubbish! And they will not refund the costs when the fault is on their behalf!

Never ever ever order from this website!

Thumbnail of user vinot1
1 review
6 helpful votes
July 22nd, 2015

This is a 100% fraud site... i lost more than £100 / here. Paid online... made a complaint to online fraud police... hope not any action have been taken jet... please don't go to this site..

Thumbnail of user veronicas18
1 review
3 helpful votes
March 6th, 2014

I placed an order last year around June they havent delivered the products yet and also took my money which is about $2000. They are bloody bastards always lying, ripping people off. Bull $#*! customer service. I want to sue them with the maximum limit that I can for torturing me every which way possible. NEVER BUY FROM THIS BULL$#*! WEBSITE

Thumbnail of user seemas
1 review
2 helpful votes
March 25th, 2013

Next month is my wedding and I ordered a beautiful designer saree. Initially, I was little unsure about buying such an expensive saree online. But, I must say I received the product within the specified time period and more than that the saree is just exactly the same… the pattern, the design, superlative quality material… I mean, at Efello, I received more than I expected. Now, I am so very excited about wearing my stunning saree. I am now looking forward to buy some more lovely wedding dresses or may be my bridal lehenga, from your website.

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Thumbnail of user narenderk
Narender K.

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