The woman my daughter dealt with was very rude to her , called her stupid, made a comment to her DUH!!, no need for these rude ways, so I called her to complain and she was the same way with me and said well your daughter is stupid for not following directions. She was not putting in a order she was inquiring about the business and checking prices, she did not even put in a quantity and the women informed her she had submitted an order and she did not have time to deal with such stupid people and to not contact her online or phone or she would have her lawers sue me for harrasment. I have never in my life dealt with someone so inhumane. There was no need for her rudeness toward me nor my daughter. She screamed at me the whole time I was on the phone trying to ask her questions. I can not see how she has been able to run any business with an attitude like that. I would not recommend for anyone to order anything from her or her business.

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Jennifer M. Had the same experience. Just know that the customer service skills lack for sure!

3/31/11  •  Votes (0)

sharon s. .we do not yell at our customers even when they call back several times an hour.

4/22/12  •  Votes (0)

TERRIBLE is what my experience has been. I had submitted my information to this website by email as instructed. She sent me an invoice with the amount that was owed for them to make my logo's. I ended up not going with them due to the awful reviews ppl were posting about the customer service and what not. Thank GOD that I didnt give them any money b/c the woman calls me and after I tell her Im not going to order from her she freaks out and yells at me saying "Can you waste anymore of my time"?? Um.. she printed up an email for me. Thats pretty hard work I guess. This "business" has horrifying customer service, I would NOT recommend them to ANYONE. Yuck.

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sharon s. you should base a company upon their thorough website information and product visualization and not let others decide for you.

4/22/12  •  Votes (0)

Queen B. I have no regrets about making the decision to use another company whose customer service skills are up to par. By no means would I want to support a business who thinks its okay to treat others/customers so poorly.

4/22/12  •  Votes (0)

Run, don't walk. This company is nuts.

I contacted them to request a quote on 3/23 and we exchanged some normal emails. Then suddenly my spam filter stopped letting their emails through. When they didn't hear back from me after just a couple days, they sent me this nasty email (copied and pasted below exactly as sent), which I found when I checked my spam filter on 4/3:

"we said if you found a lower price, we would match or reduce ours.
we have not heard from you rude person.
do not email us anymore for any future orders, you will get no orders from us."

Something must be very wrong with someone at this company. Thankfully, we already had gone with another vendor, so we were not left in the lurch. I would not recommend this company to anyone.

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Catherine M. Note: this company also does business as "ediblepictures.net"

4/3/12  •  Votes (0)

sharon s. we answered several emails over several days for you, we are not in the email business!

4/22/12  •  Votes (0)

Edibleimages.net is a Christian website. If anyone yelled, it was nobody from there, trust me. They are the most kind, helpful people in the universe! I run a local bakery and have dealt with them for many years and will continue to do business with them for many more. Get your facts straight before sending negativity. Sharon Sims

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sharon s. thank you, Sharon S, for reviewing our website truthfully. God bless!

4/22/12  •  Votes (0)