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  • Ecrater

Ecrater

Overview

Ecrater has a rating of 3.06 stars from 368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecrater most frequently mention perfect condition, fast delivery, and high quality. Ecrater ranks 718th among Marketplace sites.

  • Service
    73
  • Value
    75
  • Shipping
    71
  • Returns
    40
  • Quality
    70

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 61.5%
Positive
16
Neutral
0
Negative
10
72
See all photos

What reviewers want you to know

Positive highlights

  • You don't get ripped off when you use paypal or a credit card.
  • We have over 6500 combined sales on the 2 sites, and 100 percent feedback on both.(never a neutral or negative).

Critical highlights

  • I tried to contact the seller about the wrong size 3 times with no reply.
  • Tried this site for a 2 weeks and everything every seller said in a negative way about Ecrater was true.
How would you rate Ecrater?
Top Positive Review

“Excellent”

Damaris B.
2/5/24

Excellent, this merchant "GrabFlashDeals" is excellent, the item purchased is precise and adequate to what I wanted. Exactly with the description it has. Everything worked perfectly in the installation process, I was able to do the process very well and they sent the codes to my email right away. The customer services were very friendly, courteous and very fast. She explained in detail how to do the process and answered every question and doubt I expressed, which were several. I was delighted with the item purchased and the service. It saved me thousands of dollars and this item is really what I needed. Thank you very much and very happy with the service provided

Top Critical Review

“Scammer!”

jim f.
11/6/23

Bad from start to no finish! Poor communication, almost none! Had to threaten to report as a scammer just to get shipping info, or any other communication! Well into almost 40 days, no product! Then received daily texts and emails saying incomplete shipping info " complete crap" please give your credit card info for redelivery! USPS does not do this! Never got product, filled out complaint form, now into near 60 days! Heard nothing! Complete scam! Do not use this company! Unless you like getting ripped off!

Reviews (368)

Rating

Timeframe

Other

Reviews that mention popular keywords

seller (106) 2 weeks (8) credit card (13) 14 days (6) feedback (17) order (99) store (32) phone number (4) customer service (7) money (46) buyers (15) bank account (3)
Thumbnail of user croreyl
1 review
0 helpful votes
March 13th, 2024

Exactly as described, with fast delivery and a little extra, too! You pick the superlative, and I will agree to it.

Tip for consumers:
Good people. Good delivery. Great product.

Products used:
atomic glass

Value
Shipping
Quality
Thumbnail of user heatherc1159
2 reviews
1 helpful vote
May 20th, 2022
Verified purchase

Bought downloadable software, received license quickly from seller, and am very happy. Glad I took a chance on this site, but am sure much depends on the seller you select. 4 stars because it would be more reassuring if site allowed buyers to create logins.

Products used:
desktop software

Thumbnail of user damarisb30
1 review
0 helpful votes
February 5th, 2024

Excellent, this merchant "GrabFlashDeals" is excellent, the item purchased is precise and adequate to what I wanted. Exactly with the description it has. Everything worked perfectly in the installation process, I was able to do the process very well and they sent the codes to my email right away.
The customer services were very friendly, courteous and very fast. She explained in detail how to do the process and answered every question and doubt I expressed, which were several.
I was delighted with the item purchased and the service.
It saved me thousands of dollars and this item is really what I needed.
Thank you very much and very happy with the service provided

Products used:
Quickbooks Desktop Mac 2024

Service
Value
Shipping
Quality
Thumbnail of user sarduismaster
1 review
5 helpful votes
November 6th, 2023

Bad from start to no finish! Poor communication, almost none! Had to threaten to report as a scammer just to get shipping info, or any other communication! Well into almost 40 days, no product! Then received daily texts and emails saying incomplete shipping info " complete crap" please give your credit card info for redelivery! USPS does not do this! Never got product, filled out complaint form, now into near 60 days! Heard nothing! Complete scam! Do not use this company! Unless you like getting ripped off!

Products used:
Amazon

Service
Value
Shipping
Thumbnail of user dimitars2
Mick D. – Ecrater Rep

There is no order #56996619 in out system. You either provided a wrong order number or a fake review.

Thumbnail of user davidm10211
1 review
1 helpful vote
October 13th, 2023

I bought an inexpensive watch with the Rolls Royce logo on it. They also asked if I wanted to donate one dollar to the Rolls Royce Foundation. I was very happy to do that. It showed that they were supporting the Foundation and not just using their logo. I received the watch in a very timely manner. It looked great and was very comfortable! I would recommend ECrator in the future and I also look forward to doing business with them in the future! I recommend their Rolls Royce watch as well.

Thumbnail of user jl.thorp13
1 review
0 helpful votes
October 28th, 2023

I have to say, I was skeptical. So much so that I thought I got scammed because I never heard of the site. I got my order as described. It took less than the time the vendors stated. The tracking # was provided. I am happy.

Thumbnail of user lisaf1816
2 reviews
0 helpful votes
December 17th, 2023

The process was quick and easy - it arrived just 2 days after ordering - and the DVD was without issue. Will use eCrater again and Will definitely look for ParadiseMedia again!

Tip for consumers:
I'll definitely use this site again

Products used:
I bought a DVD - watched it once - no issues - ordered on the 13th received on the 15th.

Thumbnail of user albertt321
1 review
0 helpful votes
June 20th, 2023

While all discs arrived intact,recorded quality lacking.Numbered 1 thru 18 & unable to determine if episodes are in sequence from season 1 to 6.Overall,ok with the purchase.

Tip for consumers:
I really hoped the discs were packaged better.They were in paper sleeves in a padded pouch.Surprised they arrived intact but they did.

Products used:
Third Watch series disc 1 thru 18

Service
Value
Shipping
Quality
Thumbnail of user leechaison
1 review
0 helpful votes
August 19th, 2023
Verified purchase

Excellent transaction! Seller (floorstoheaven) delivered lovely (brand new) rug in perfect condition and in a timely manner.

Products used:
Rug

Service
Value
Shipping
Returns
Quality
Thumbnail of user candacel63
1 review
18 helpful votes
June 18th, 2020

First time buyer from this site. I was looking for a gift for my husband for fathers day. The person I bought the ring from e-mailed me to explain my purchase may be a little late due to all this Covid19 stuff. He wanted to make sure that I was ok waiting a extra week or two before he finalised my order. I thought that was kind of him. My husband got his ring earlier than expected and he loves it! Great quality! I will purchase from them again!

Thumbnail of user tinal793
1 review
1 helpful vote
May 16th, 2023

My first experience with them.And it was fabulous.My seller was super nice and knowledgeable.I would use Ecrater again..

Thumbnail of user chathasaif
1 review
0 helpful votes
May 21st, 2023

I recently had the pleasure of purchasing the SSD 980 Pro from RiveraHotDeals.ecrater.com, and I am excited to share my remarkable experience. From start to finish, every aspect of my transaction surpassed my expectations and left me thoroughly impressed.

First and foremost, I was blown away by the amazing deal I secured on the SSD 980 Pro. The pricing offered by RiveraHotDeals.ecrater.com was highly competitive, making it an irresistible offer. The significant savings made it an easy decision for me to proceed with the purchase.

To my utmost delight, the shipping service provided by RiveraHotDeals.ecrater.com was truly exceptional. Despite my initial concerns, the SSD arrived at my doorstep within a mere two days of placing the order. The speed and reliability of the delivery were truly commendable, and it exceeded my wildest expectations.

Moreover, the SSD 980 Pro I received was exactly as described and in pristine condition. Its performance has been nothing short of outstanding, providing me with the reliable and high-quality storage solution that I was seeking. I couldn't be happier with the product's performance and the value it has added to my computing experience.

I would like to extend my heartfelt appreciation to the entire team at RiveraHotDeals.ecrater.com for their unwavering commitment to exceptional customer service. Not only did they offer an unbeatable deal on the SSD, but their professionalism and efficiency throughout the entire purchasing process were truly commendable.

Based on this extraordinary experience, I wholeheartedly recommend RiveraHotDeals.ecrater.com to anyone in search of great deals, prompt shipping, and reliable service. I am confident that their dedication to customer satisfaction will continue to impress others as it did me.

Thank you, RiveraHotDeals.ecrater.com, for delivering an absolutely outstanding experience that has exceeded my expectations in every way possible!

Products used:
ssd 980 pro

Service
Value
Shipping
Returns
Quality
Thumbnail of user scott.m2
1 review
1 helpful vote
June 25th, 2023

That was a crazy easy ordering experience! I was actually concerned that they didn't have enough information based on how quick it went.

Thumbnail of user antont53
2 reviews
2 helpful votes
February 19th, 2024

Im a seller there, i have been waiting for 5 weeks to get a reply from support. This is not a reliable platform.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffreyd860
1 review
1 helpful vote
June 3rd, 2023

Great disc. Just as described. Would buy from again. Just know what you're getting. Movie not on Blu-ray.

Thumbnail of user dyanr3
1 review
24 helpful votes
July 23rd, 2020

I ordered an Urban Shop bean bag chair from Dealerslane on this site, on July 12, and wanted to check on it's status. The order number, item and seller were not recognized by this website! I tried to contact eCrater, without any luck, as it won't allow you to submit your question? I'm worried I'm out 60 $! Dyan from SC!

Thumbnail of user carlv39
1 review
31 helpful votes
September 3rd, 2019
• Updated review

So in fairness, after contacting eCrater with my problem about two weeks later I did finally receive the merchandise. But it is doubtful I will use these guys again... seriously just have a very uneasy feeling about sellers on this site

You're crazy if you use eCRATER
May 21st, 2019
• Previous review

Made my first and last order on this site. After ordering I received no communication from the vendor. After a week and getting nervous I attempted to contact the vendor by email. After two attempts with no response. I contacted eCRATER to report the problem and received no satisfaction. It has now been 14 days with no merchandise but of course they have my money. Please, heed this warning. ECRATER is a scam site. Do not use.

Thumbnail of user cristinaf102
1 review
4 helpful votes
July 25th, 2023

Ordered on 7/18/23 from a seller names Famess for a bottle of Zupoo. Never got any Information after 2 days of order. Contacted ecrater team and they got a tracking number from seller. We'll the tracking number was a BOGUS tracking number to a different condo as per UPS customer service and photo of delivery and not my apartment. So far 7 emails to ecrater for a resolution and they haven't responded. How do you do that to customers? This is fraud and nobody seeks to care. Horrible

Tip for consumers:
Ecrater doesn't even respond

Products used:
Nothing... never received

Service
Thumbnail of user dimitars2
Mick D. – Ecrater Rep

What is your order number?

Thumbnail of user krish307
1 review
0 helpful votes
May 11th, 2023

Great experience and excellent seller and product. Thank you Steve Grove! I am really enjoying these DVDs

Thumbnail of user ruhaanm1
1 review
1 helpful vote
February 25th, 2023

I actually don't know if what the other people say about this website being a scam but i still haven't received my order even though its only been 2 days.

Tip for consumers:
Um so i think this site is actually pretty safe but it does sometimes are a long time to get your freaking order. But other wise the site its self is pretty good

Products used:
Lego toys

Service
Value
Shipping
Returns
Quality
Thumbnail of user shemerc
1 review
1 helpful vote
December 4th, 2022
Verified purchase

I have bought many times and most of the shops here are quite punctual. Also, they have a very good customer support team.

Thumbnail of user davidy1093
1 review
4 helpful votes
August 28th, 2023

I ordered a rare SNES game & they sent me the wrong game. Now I can't seem to get ahold of anybody. I'll never shop there again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dimitars2
Mick D. – Ecrater Rep

We are sorry for your bad shopping experience. What is your order number?

Thumbnail of user jasonr1561
1 review
0 helpful votes
July 25th, 2022

Problem with 1st package. Ecrater quickly remedied the situation and sent a new product to me. Would definitely buy from them again!

Products used:
DVD

Service
Value
Shipping
Quality
Thumbnail of user charless2927
1 review
2 helpful votes
December 2nd, 2022

I love shopping there, lots of unique items for a reasonable price, never had a bad experience in over 15 years. It has to be pointed out that there are a lot of amateur sellers on this site and many of foreign sellers too. Make SURE that the shop you are buying from has at least 98% positive feedback. I also check for where it ships from. I personally don't want to wait a month for my items to arrive. Due diligence!

Tip for consumers:
Always check feedback of the shop you are buying from!!!!!!! Every marketplace has some scammers but they can be weeded out easily by looking up their shop and checking feedback and location. If in doubt send a quick email. Responses are good indicator if they are customer service oriented.

Products used:
many different things

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicab2671
1 review
7 helpful votes
April 13th, 2022

I ordered a college Jersey for my son for Christmas in October of 2021. I recieved the jersey two days before Christmas. The jersey was nothing more then a polyester shirt with printed labels on it. I sent it back to china. I'm now out 53.00 for the Jersey and another 28.00 for shipping. I have contacted the company over 10 times now with no refund or response. This site is a scam to collect your hard earned money. I will never order from them again.

Products used:
Jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user dimitars2
Mick D. – Ecrater Rep

We are sorry for your bad shopping experience with this merchant. What is your number?

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From the business

Buy and sell on eCRATER, an online marketplace and free online store builder

Company Representative

Thumbnail of user dimitars2
Mick D.
Usually responds not within the first month

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3.1
368 reviews
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